Reservation Executive

4 - 6 years

1 - 4 Lacs

Posted:23 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Reservation Executive to join our team, with 4-6 years of experience in the hospitality industry. The ideal candidate will have a strong background in handling reservations and providing excellent customer service.

Roles and Responsibility

  • Manage and coordinate reservations efficiently to ensure seamless operations.
  • Handle customer inquiries and resolve issues professionally and courteously.
  • Maintain accurate records of reservations and customer interactions.
  • Collaborate with other departments to ensure consistency and quality in services.
  • Develop and implement effective strategies to enhance customer satisfaction.
  • Analyze and report on reservation trends and performance metrics.

Job Requirements

  • Proven experience in handling reservations and customer service.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of hospitality industry trends and best practices.
  • Proficiency in using reservation systems and software.
  • Excellent problem-solving and analytical skills.

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