Reservation Executive

3 - 5 years

1 - 4 Lacs

Posted:Just now| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Reservation Executive to join our team, with 3-5 years of experience in the hospitality industry. The ideal candidate will have a strong background in handling reservations and providing excellent customer service.

Roles and Responsibility

  • Manage and coordinate reservations efficiently.
  • Handle customer inquiries and resolve issues professionally.
  • Maintain accurate records of bookings and reservations.
  • Collaborate with other departments to ensure seamless operations.
  • Develop and implement effective strategies to enhance customer satisfaction.
  • Provide exceptional customer service through various communication channels.

Job Requirements

  • Proven experience in handling reservations and customer service.
  • Strong knowledge of hospitality industry trends and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Proficient in using reservation systems and software.
  • Strong problem-solving and analytical skills.

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