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Naukri Hospitality Jobs
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Reservation Executive

Reservation Executive

Naukri Hospitality Jobs

0 - 2 years

|

1 - 4 Lacs

Posted:1 day ago| Platform:

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Skills Required

customer service ticketing amadeus hospitality reservation guest service international ticketing guest handling travel agency tourism air ticketing telephone handling guest relations galileo iata front office domestic ticketing hotel management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and customer-focused individual to join our team as a Reservation Executive in the hospitality industry. The ideal candidate should have 0-2 years of experience.

Roles and Responsibility

Manage and coordinate reservations, ensuring accuracy and efficiency.
Provide exceptional customer service, responding to inquiries and resolving issues promptly.
Develop and maintain strong relationships with clients and stakeholders.
Collaborate with other departments to ensure seamless operations and high-quality service delivery.
Analyze and resolve complex reservation-related issues, escalating when necessary.
Maintain accurate records and reports, including reservation data and customer interactions.

Job Requirements

Strong communication and interpersonal skills are essential for building rapport with clients and colleagues.
Ability to work effectively in a fast-paced environment, handling multiple tasks simultaneously.
Basic knowledge of reservation systems and software is required.
Problem-solving skills are needed to analyze issues and develop effective solutions.
A customer-centric approach with a focus on delivering excellent service is expected.
Adaptability and flexibility to work flexible hours and shifts as required.

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