Reservation Executive

0 - 2 years

1 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and customer-focused individual to join our team as a Reservation Executive in the hospitality industry. The ideal candidate should have 0-2 years of experience.

Roles and Responsibility

  • Manage and coordinate reservations, ensuring accuracy and efficiency.
  • Provide exceptional customer service, responding to inquiries and resolving issues promptly.
  • Develop and maintain strong relationships with clients and stakeholders.
  • Collaborate with other departments to ensure seamless operations and high-quality service delivery.
  • Analyze and resolve complex reservation-related issues, escalating when necessary.
  • Maintain accurate records and reports, including reservation data and customer interactions.

Job Requirements

  • Strong communication and interpersonal skills are essential for building rapport with clients and colleagues.
  • Ability to work effectively in a fast-paced environment, handling multiple tasks simultaneously.
  • Basic knowledge of reservation systems and software is required.
  • Problem-solving skills are needed to analyze issues and develop effective solutions.
  • A customer-centric approach with a focus on delivering excellent service is expected.
  • Adaptability and flexibility to work flexible hours and shifts as required.

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