Company Description StayLeisurely was curated in 2019 with the vision to provide a perfect balance of luxury and homely comforts for its customers. We aim to offer leisure spaces for friends, families, and colleagues to bond and create lasting memories. Catering to both Home Owners and Guests, we bring together owners with beautiful homes and guests seeking reliable luxury and experential serviced stays. StayLeisurely experiences span across exotic locations, providing luxury holiday experiences at unbeatable prices. With viable options in the Maharashtra & Goa region, we cater to guests from all over India and abroad, offering luxury villas, boutique resorts, customisable service, and overall customer satisfaction. Role Description This is a full-time on-site role for a Front Office Executive located in Navi Mumbai. The Front Office Executive will be responsible for managing receptionist duties virtually, providing customer service, handling front office operations, and maintaining effective communication with guests and staff. This individual will ensure a smooth check-in and check-out process, address guest inquiries, and provide overall support to ensure guest satisfaction. Qualifications Interpersonal Skills and Customer Service Receptionist Duties and Front Office Management Strong Communication Skills Previous experience in a hospitality or customer-facing role is a plus Ability to work on-site and manage multiple tasks efficiently High school diploma or equivalent; bachelor's degree in hospitality or related field is beneficial
Organization Type : Hospitality Chain Job Location : Kharghar, Navi Mumbai 5 Days working (Week Off can be Mid week or Weekend as per roster) Education : BSc degree in Hospitality Management, Tourism, Business Administration or relevant field Key Responsibilities Respond promptly to guests inquiries via phone, email, WhatsApp, and other communication platforms. Coordinate with reservations, operations, and housekeeping teams to provide accurate updates and information. Manage check-in/check-out coordination via PMS and ensure all necessary arrangements are communicated clearly. Maintain accurate records of guest communications, bookings, and transactions. Address queries, complaints, issues resolutions or special requests with empathy and professionalism, escalating when necessary. Monitor and update internal logs and databases to ensure all information is up to date. Assist in administrative tasks such as email follow-ups, document preparation, and report generation. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Ability to commute/relocate: Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person
Organization Type : Hospitality Chain Job Location : Kharghar, Navi Mumbai 5 Days working (Week Off can be Mid week or Weekend as per roster) Education : BSc degree in Hospitality Management, Tourism, Business Administration or relevant field Key Responsibilities Respond promptly to guests inquiries via phone, email, WhatsApp, and other communication platforms. Coordinate with reservations, operations, and housekeeping teams to provide accurate updates and information. Manage check-in/check-out coordination via PMS and ensure all necessary arrangements are communicated clearly. Maintain accurate records of guest communications, bookings, and transactions. Address queries, complaints, issues resolutions or special requests with empathy and professionalism, escalating when necessary. Monitor and update internal logs and databases to ensure all information is up to date. Assist in administrative tasks such as email follow-ups, document preparation, and report generation. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Ability to commute/relocate: Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person