Front Office Executive

0 years

0 Lacs

Posted:20 hours ago| Platform: Indeed logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Organization Type : Hospitality Chain
Job Location: Kharghar, Navi Mumbai
5 Days working (Week Off can be Mid week or Weekend as per roster)
Education : BSc degree in Hospitality Management, Tourism, Business Administration or relevant field

Key Responsibilities

  • Respond promptly to guests inquiries via phone, email, WhatsApp, and other communication platforms.
  • Coordinate with reservations, operations, and housekeeping teams to provide accurate updates and information.
  • Manage check-in/check-out coordination via PMS and ensure all necessary arrangements are communicated clearly.
  • Maintain accurate records of guest communications, bookings, and transactions.
  • Address queries, complaints, issues resolutions or special requests with empathy and professionalism, escalating when necessary.
  • Monitor and update internal logs and databases to ensure all information is up to date.
  • Assist in administrative tasks such as email follow-ups, document preparation, and report generation.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Language:

  • English (Preferred)

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

mattuthavani, madurai, tamil nadu