Quality Manager

Position Description

• Title: Quality Manager

• Department: Quality

• Location: Navi Mumbai (Mahape / Koparkhairane) – As per organizational needs

• Industry: FMCG – Chocolate Confectionery

• Job Type: Full-Time, 6 Days Working

Qualification

B.Tech/B.Sc/M.Sc/M.Tech

Food Tech/Food Sciences/Food Engineering/Microbiology/Chemistry

5–7 years

Quality

2–3 years in a senior role

Role Objective

• Lead the design and execution of Quality Management Systems (QMS)

  aligned to regulatory and certification standards (

  FSSAI, FSSC 22000, BRC, ISO

  , etc.).

• Ensure robust systems

  for raw material and packaging quality,

  in-process control

  , finished product compliance, and

  traceability

  .

• Build a culture of proactive food safety

  , hygiene, and continuous quality improvement.

Key Responsibilities

• Oversee quality assurance

  of manufacturing facilities, ensuring compliance with

  FSSAI and FDA regulations

  .

• Manage all aspects of FSSAI licensing

  , including applications, renewals, and compliance resolutions.

• Lead regulatory audits

  : Halal, ISO & FSSAI. Obtain other certifications as per organizational needs.

• Verify final artworks

  for

  FSSAI and Legal Metrology compliance

  ;

  train team

  accordingly.

• Develop in-house lab setup

  with required testing capabilities and protocols.

• Drive wastage control

  ,

  reduce customer complaints

  , and implement

  cost optimization

  measures.

• Develop traceability

  and process control documentation for

  improved quality management

  .

• Manage export regulatory compliance

  and documentation.

• Lead customer complaint resolution

  with effective

  CAPA

  implementation; communicate with customers and resolve their queries.

Internal Relationships

Role involves effective interaction and coordination with the following departments:

• Production/Operations

• Maintenance

• Procurement

• Packaging

• HR

• Sales

• R&D / Product Development

External Relationships

• External Consultants & Auditors

• External Laboratories

• Raw Material Suppliers

• Packaging Suppliers

• Regulatory Authorities (FSSAI, Legal Metrology, etc.)

• Customers

  (for complaint management and queries)

Job Knowledge Required

• Strong knowledge

  of

  Food Safety Systems, Quality Audits, and Documentation

• Experience with certification systems

  : FSSC, BRC, ISO 22000, HACCP

• Understanding of regulatory frameworks

  –

  FSSAI, Legal Metrology, Artwork compliance

• Working knowledge of analytical and microbiological testing

• Ability to develop leaders

  and

  nurture Quality Experts.

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