Quality Head

Requirements

Quality Head

Quality Assurance (QA) function

quality assurance processes, testing frameworks, and compliance standards

quality assurance methodologies, testing practices, and process controls

minimum of 13+ years of experience

Key Responsibilities

• Leadership & Strategy
• Define the overall quality assurance strategy aligned with business objectives.
• Lead and mentor a team of QA professionals, fostering a culture of excellence, accountability, and continuous learning.
• Provide strategic direction on process improvements, automation, and innovation in QA practices.
• Quality Assurance Processes
• Establish and maintain standardized QA processes, methodologies, and best practices across the organization.
• Ensure that QA processes are integrated into the product lifecycle, from requirements gathering to post-release support.
• Develop and implement metrics and KPIs to monitor process efficiency and product quality.
• Quality Assurance Testing
• Oversee the design, development, and execution of manual and automated testing frameworks.
• Ensure comprehensive test coverage, including functional, non-functional, integration, regression, and performance testing.
• Collaborate with engineering and product teams to identify and resolve defects proactively.
• Compliance & Standards
• Ensure that all quality processes comply with regulatory standards, certifications, and industry best practices.
• Conduct regular audits, risk assessments, and root cause analyses to identify gaps and implement corrective measures.
• Drive initiatives to achieve and maintain industry-specific quality certifications.
• Cross-Functional Collaboration
• Partner with product, engineering, and operations teams to ensure quality is embedded into every stage of delivery.
• Act as the voice of quality in cross-functional forums, influencing design and decision-making processes.
• Collaborate with stakeholders to implement customer feedback into quality improvement initiatives.
• Continuous Improvement
• Lead initiatives to reduce defects, improve customer satisfaction, and enhance product reliability.
• Introduce innovative QA tools, automation practices, and data-driven insights to optimize efficiency.
• Promote a culture of continuous improvement across all quality functions.
  

Required Skills & Qualifications

• Minimum 13+ years of experience in Quality Assurance with at least 5 years in a leadership role.
• Strong expertise in QA testing methodologies, QA processes, and quality management systems.
• Proven experience in building and scaling QA teams.
• In-depth knowledge of manual and automated testing frameworks.
• Excellent leadership, analytical, and problem-solving skills.
• Strong communication and collaboration abilities to work with cross-functional teams.
• Bachelor's or Master's degree in Engineering, Technology, or related field.