Quality Engineering Manager

Key Responsibilities:

1. Strategic Quality Leadership

• Define and implement quality strategies, policies, and systems aligned with business goals.
• Establish and drive the Quality Management System (QMS) in accordance with ISO 9001, ISO 14001, and industry standards.
• Lead audits – internal, customer, and third-party – and ensure successful certifications.

2. Process Quality & Manufacturing Support

• Monitor quality at each stage of production – SMT, assembly, aging, calibration, burn-in, final inspection.
• Define critical quality parameters for LED modules and cabinets.
• Analyse and reduce defects (DPPM, FPY, rework/rejection %, etc.).
• Work closely with production and process teams to ensure line-side quality assurance.

3. Incoming and Supplier Quality

• Oversee IQC for LED chips, ICs, PCBs, drivers, mechanicals, and adhesives.
• Approve suppliers and monitor performance (SPC, 8D reports, PPM levels).
• Coordinate with sourcing for supplier audits and incoming material inspections.

4. Customer Quality

• Manage customer complaints and implement CAPA using tools like 8D, Fishbone, 5-Why, FMEA.
• Represent quality team in customer audits and visits.
• Ensure zero-defect delivery and develop traceability systems

5. Team & System Development

• Lead and mentor QA/QC engineers and inspectors.
• Implement digitized quality reporting systems (ERP/ MES).
• Promote a culture of continuous improvement using lean and Six Sigma principles.

Key KPIs (Performance Indicators):

• Final product FPY (First Pass Yield) > 95%
• Line rejection < 1%
• Incoming material rejection < 0.5%
• Supplier PPM < 500
• Customer complaint closure within 48 hours
• Zero major NC in audits (internal/external)

Qualifications:

• B.E./B.Tech – Electronics/Electrical/Instrumentation
• Minimum 10–15 years of experience in electronics manufacturing, preferably LED display or EMS.

Required Skills:

• Strong knowledge of LED display specs – brightness, pixel pitch, colour uniformity, dead pixel, etc.
• Hands-on experience with SMT line quality, soldering standards (IPC-A-610), AOI, SPI, X-Ray inspection.
• Use of quality tools – MSA, FMEA, SPC, 7QC tools, 8D, CAPA.
• Familiar with ESD safety, RoHS compliance, and IPC standards.
• Good communication, leadership, and analytical skills.