Quality Coordinator

Qualifications & Experience • Diploma in Engineering (Mechanical/Automobile/Production preferred) • Minimum 4 years of experience in Quality or Supply Chain functions, preferably in an automotive or manufacturing environment • Hands-on experience with quality tools such as 8D, root cause analysis, and inspection reporting Knowledge & Competencies • Strong communication and coordination skills • Good understanding of automotive quality systems and supply chain operations • Ability to manage multiple stakeholders including suppliers and OEM customers. • Proficiency in MS Office (Excel, Word, PowerPoint) • Detail-oriented with strong documentation and reporting skills. • Flexible and willing to work in Matrix organisation structure. Soft Skills • Capable to work in team and independently too. • Good oral and written communication skills, including the ability to write technical reports. • Prompt in planning, review & reporting 3. POSITION FUNCTIONS • Act as the first point of contact for all quality-related issues raised by internal teams or OEMs. • Coordinate directly with suppliers in the event of part rejection or quality concern.• Collect, verify, and maintain all relevant quality documentation such as: ▪ Inspection Reports ▪ 8D Reports ▪ Containment or Corrective Action Plans • Support both supply models: ▪ Parts received and dispatched from the warehouse. ▪ Direct dispatch of parts by suppliers to OEMs • Ensure proper documentation and follow-up for each reported issue. • Provide weekly/monthly summaries and updates as required. • Key responsibilities ▪ Customer Trouble report sharing with customer. ▪ Internal trouble report sharing with customer. ▪ Quality alert ▪ 4M control report ▪ Ship back arrangements. ▪ Import & export replacements. ▪ Import damage shipment verification. ▪ Rejection collection & ERP booking ▪ NG stock control & report ▪ Sorting (Instruct WH / 3rd party) ▪ Colour parts inspection. ▪ Quality monthly inspection reports ▪ Conflict of minerals