Quality Assurance Lead

Role: QA Lead Experience: 8 to 10 years Notice Period: 0 to 30 days Location: Bangalore About Presto About Presto Presto is a leading digital commerce platform that empowers businesses to go online and scale. Businesses engage and transact with their consumers through web, mobile or physical channels - Presto powers all these channels through its state-of-the art platform. Presto is growing at a phenomenal pace, from one store to multi-stores, from 10 transactions per second to 10,000 TPS and from less than 100 users to currently millions of users! Over a billion USD worth of transactions have been enabled, with customers across the UK, Canada, South Africa, Middle East and India. Presto is a recognised thought leader and domain expert in digital commerce in both B2B and B2C spaces, continuously innovating and bringing new technology to its customers. This technology leadership is driving the roadmap, BE and FE technology and AI & ML applications, thanks to its team's in-depth experience in past companies like Nokia / IBM / Akamai, in Cloud, Open-Source, Ux, React-Native, etc. technologies Role Overview We are looking for a QA Lead with deep expertise in testing strategy, QA process management and automation. This is a strategic, hands-on role focused on ensuring the reliability, scalability, and performance of Presto’s enterprise platform across international markets. Responsibilities Lead end-to-end QA activities for our core platform products, ensuring best-in-class quality standards. Design and execute comprehensive test strategies including system, functional, automation, and non-functional testing (performance, scalability, security, etc.). Define and enforce testing documentation practices: test plans, test cases, test reports, traceability matrices, etc. Document and maintain detailed test reports , ensuring clarity, accuracy, and consistency. Drive the adoption and enhancement of QA automation frameworks (UI/API/Mobile) using tools like Selenium, Appium, TestNG, RestAssured , etc. Manage and optimize defect lifecycle using JIRA or equivalent test management tools in a global/multi-site environment. Collaborate closely with Product, Engineering, and DevOps teams to align test coverage with business and technical requirements. Lead test environment management and oversee CI/CD pipeline integration for continuous testing. Mentor junior QA engineers and establish best practices for test case design, documentation, and execution. Proactively identify gaps in quality processes and lead continuous improvements. Qualifications 8–10 years of professional QA experience, including 2+ years in a leading or mentoring capacity. Proven background in platform companies or SaaS-based product environments. Strong expertise in automation frameworks , scripting languages (Ruby, Python, Java, or JS), and toolsets. Deep understanding of testing methodologies (Agile, BDD, TDD) and non-functional testing . Experience working with international teams , stakeholders, and tools across time zones. Familiarity with cloud infrastructure (AWS, Azure) and testing distributed systems. Excellent communication skills, attention to detail, and documentation discipline. Show more Show less