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Quality Analyst

Quality Analyst

Teleperformance (TP)

2 - 7 years

3 - 5 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Quality Analyst Call Monitoring Call Calibration Root Cause Analysis QC Tools TAT TNA 7Qc Tools TNI RCA Call Quality Quality Improvement Call Audit PIP OJT Quality Tools CSAT BQM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Teleperformance! We are hiring QA for voice process in our company. Candidate must be a graduate & Fully vaccinated. Should have minimum 1 year experience as a quality analyst in his previous experience. Should have knowledge in QC tools, Excel, Dashboards, Call calibration, call audits, Call monitoring and sharing feedback. Excellent communication skills • 6 Days working. •Salary-Up to 5 CTC If Interested Call or share resume Yamanur:- 9449900627 yamanurappa.kuri@teleperformancedibs.com

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Quality Analyst