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Quality Analyst

Teleperformance (TP)

1.0 - 6.0 years

4 - 6 Lacs

Noida

Work from Office

Quality Analyst (International Voice Process) Job Description The Quality Analyst (International Voice Process) plays a critical role in maintaining and enhancing the quality of customer service interactions. This position involves monitoring calls, identifying areas of improvement, and implementing strategies to ensure consistently high-quality customer experiences. Quality Analyst (International Voice Process) Job Responsibilities Monitor and evaluate inbound and outbound calls to ensure adherence to quality standards. Analyze call quality data and provide actionable feedback to customer service representatives. Develop and implement strategies to improve call quality and customer satisfac...

Posted 3 weeks ago

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Urgent Opening Quality Analyst (international BPO) in Gurugram

Sharda Consultancy Services

1.0 - 6.0 years

Gurugram

On-site

Dear Candidates, We are hiring Quality Analyst in Gurugram - F2f interview Same day selection Salary upto 35k Both Side cabs facility in Hiring zone No of Positions : 5 Job Description Excellent Communication skills Candidate must have 1 year experience in international voice/Sales Call monitoring Interested Candidates call directly Ruchika @9650997623

Posted 3 weeks ago

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