543 Qc Tools Jobs

We are looking for a Quality Analyst to join our team, someone who is diligent about quality and continuous improvement. Job Responsibilities - Must be a confident communicator and be able to build rapport with the team Adaptive Capacity, Self-Starter/Initiator, Coachable, Metrics Capable, Quality/Accuracy, Critical Thinker/Problem-Solver and Accountable. Need to do call barging & auditing. Monitor the Associates performances. Work with TL and moderators on ways to improve performance KPIs Investigate errors and conduct sample moderations, call out moderators, and conduct weekly one on ones. Calibrate and refresh/train team on required policy . Criteria - Need to have at least 1 year of expe...

Details: Domestic process Rotational shifts Rotational off Location- Mohali 6 days working

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office Lucknow only not for Delhi/NCR neither kolkata...Apply those who can relocate in Lucknow Required Candidate profile Work from Office Lucknow only not for Delhi/NCR neither kolkata...Apply those who can relocate in Lucknow... Call or Whatspp cv Sri 8851792136 Neha 8287267407

Role Overview: You will be joining our Brand SIA (Steel Infra Agro) as a Quality Manager, where your primary responsibility will be ensuring the highest quality standards through process-oriented approaches. Your expertise in PPAP, QC Tools, CAPA, Defect Analysis, and Control Plans will be crucial in maintaining and enhancing our products and processes. Collaborating with cross-functional teams and fostering a culture of excellence will be key aspects of your role. Key Responsibilities: - Implement process-oriented approaches to ensure adherence to quality standards and specifications. - Conduct defect analysis and drive Corrective and Preventive Actions (CAPA) to resolve and prevent issues....

As an Electrical Engineering Specialist, your role involves handling market feedback and warranty issues related to electrical switches and lockset systems. This includes conducting extensive vendor visits for process verification, root-cause analysis of typical cases, and 3G visits at dealer/customer locations to identify usage patterns for troubleshooting. Your coordination skills are essential for working with multiple product owners and process partners to execute quality improvements based on market feedback. You will also employ FTA approach for solving complex market issues, benchmark competitor processes/designs, and diagnose/resolve customer complaints. Key Responsibilities: - Handl...

Description: Quality Analyst NOTE : Kindly mention my name " Nivetha " in the entry form or interview form and give me the call once you reach the office. Location: Chennai, Tamil Nadu, India Experience: 2-6 years Preference: Both Male & Female candidates Role & responsibilities We are looking for an experienced Quality Analyst (QA) to join our BPO team. The QA will be responsible for monitoring and evaluating customer interactions across calls, chats, and emails to ensure compliance with quality standards and client expectations. The role requires excellent analytical skills, attention to detail, and the ability to provide constructive feedback to drive continuous improvement in performance...

Email your resume to Tanuja@wissenpro.com or call/WhatsApp at 889-702-1143 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong analytical skills to deliver actionabl...

- Monitors, evaluates and/or audits a sampling of inbound and/or outbound calls. - Participate in internal quality audits designed to improve overall contact quality. Please call/whatsapp @ 8453399504 / 9387861694 / 8723051470 / 6002281943 Required Candidate profile - Should have atleast 1 year experience as QA in International BPO. - Should have knowledge about 7 QC tools. - Healthcare Experience (Mandatory).

Job Summary: We are seeking a highly motivated and detail-oriented Assistant Manager Quality to join our BPO operations team. The role involves managing quality frameworks, driving continuous improvement initiatives, ensuring compliance with client and organizational standards, and leading a team of quality analysts to deliver excellence in customer experience. Key Responsibilities: Lead and manage the Quality Assurance (QA) team to ensure adherence to quality standards across processes. Monitor calls, chats, and transactions to evaluate customer interactions against defined quality parameters. Provide actionable insights and feedback to operations teams to improve performance and customer s...

Role & responsibilities Quality Monitoring & Inspection: Perform in-process and final quality inspections on materials and finished products. Ensure compliance with product specifications and regulatory standards. Monitor production activities for adherence to SOPs and GMP (if applicable). Documentation & Reporting: Maintain and update QA documentation such as test reports, deviation reports, CAPA (Corrective and Preventive Actions), and batch records. Assist in preparing QA reports and documentation for audits. Record and investigate customer complaints and product non-conformances. Process Improvement: Participate in root cause analysis and corrective action implementation. Support continu...

Handling overall Product audit and Process audit. Analyzing customer complaints, line rejection, Supplier audit and taking corrective actions. Establishing Initial Process Capability (Pp/Ppk) and monitoring ongoing Process Capability (Cp/Cpk. Defining and standardizing all the Quality Procedure. Continuous process improvements (KAIZENS) to achieve consistent product quality. Implementation of POKA-YOKES to eliminate human error. Monitor and ensuring adherence to processes with SOP/SOS by periodic process audit, SPC and MSA studies. Responsible for Engineering Change Management Process

Your one share can give Job who need it* *Interview immediate arrangement* URGENT !!! *Korean MNC Company.* *Job Openings for Quality Assurance* *Position: QA Engineer* *Bus canteen facility* *Experience* : 3-7 yrs ( *IATF Audit Handling) Plastic Molding* *Location: Ranjangaon Pune* *Salary Package* : Depend on Interviews *Qualification* : Degree / Diploma *Contact -9356395439*

Quality executive is responsible to perform activities outlined in the Service Quality Plan and identify agent / program level improvement opportunities. Executive is required to work closely with the production resource to ensure adherence to the client and process specific requirements. Ensure that regular feedback and error sharing sessions are conducted to avoid repetition of errors and help improve overall performance. Other activities of the quality executive include reporting, calibrations, process analysis and attending client and internal meetings. Responsibilities: Responsible for call/data quality monitoring. Provide feedback to agents using prescribed feedback model. Mentoring an...

Role & responsibilities Managing a team of quality auditors. Conduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Perform Pareto analysis and CSAT calculations to identify areas for improvement. Utilize QC tools such as 7QC, TNI, and other quality management tools. Develop and implement quality improvement initiatives using techniques like Six Sigma Quality and Lean Methodologies. Collaborate with team members to resolve customer complaints and improve overall call calibration processes. Proficiency in quality monitoring tools and software. Ability to work in a fast-paced environment and manage multiple priorities. Proficient in MS Office Suite (...

Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Should have hands on experience with 7QC tools and should be part of feedback and coaching. Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement. Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience...

Role & responsibilities Managing a team of quality auditors. Conduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Perform Pareto analysis and CSAT calculations to identify areas for improvement. Utilize QC tools such as 7QC, TNI, and other quality management tools. Develop and implement quality improvement initiatives using techniques like Six Sigma Quality and Lean Methodologies. Collaborate with team members to resolve customer complaints and improve overall call calibration processes. Proficiency in quality monitoring tools and software. Ability to work in a fast-paced environment and manage multiple priorities. Proficient in MS Office Suite (...

Position: Quality Head Email - punejobs2024@gmail.com Contact - 9356395439 Department: Quality Assurance / Quality Control Qualification: B.Tech (Mechanical) Experience: 4 + years (preferably in fabrication / heavy engineering industries) Location: Pune - Khed Shivapur-Kondanpur Rd, Ramnagar JD quality standards in fabrication, machining, assembly, and overall manufacturing processes. Strong knowledge of Fabrication, Welding, Machining, GD&T, and QA/QC methodologies . Familiar with NDT methods (UT, RT, PT, MT) and welding codes (ASME, AWS, EN) Fabrication processes, GD&T (Geometric Dimensioning & Tolerancing), welding standards, and international quality systems (ISO/ASME/AS/EN standards). T...

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Work from Office-Hyderabad only not visakhapatnam neither Bangalore.Apply those who can relocate in Hyderabad Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English and Telugu

Send resume: Raveena@wissenpro.com | Call: 70320 46318 Role: Manager Quality / Training & Quality Manager Role and Key Responsibilities: Act as a primary POC between the QA teams, OPS & clients. Recommended responsibilities include but are not limited to the following: Lead, manage, motivate, and mentor a team of Quality Analysts Drive consistency to ensure the strong quality performance and alignment across all programs Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads Implement an...

Location : Kolkata Department : Quality Assurance / Process Excellence Industry : BPO / Call Center / Telecom / Customer Service Employment Type : Full-time Job Summary: We are hiring a detail-oriented and experienced Quality Manager for our Telecom BPO operations in Kolkata . The ideal candidate will lead the Quality Assurance function, drive process improvements, and ensure consistent delivery of high-quality customer service across voice and non-voice processes. You will be responsible for monitoring, auditing, and enhancing agent performance while ensuring adherence to client SLAs and compliance standards. Key Responsibilities : Lead the Quality Assurance (QA) team across telecom process...

Immediate Joiner Job brief The position is responsible for Sr. Engineer role of steel structure designs and investigations across a broad range of infrastructure projects. Effectively involve in design and detailing coordination, also must have problem solving skills Responsibilities Design and analysis of different residential, commercial, and Industrial structures. Design and analysis of different structures as per US and Indian European Codes. Conceptualization, Design and documentation of engineering design, Solve problems of medium complexity. Effective coordination with drafter, Detailing of structures, guidance to Trainee Engineer. Sound technical knowledge, thorough knowledge of all ...

We are hiring for QC Associate for Vadodara location. QC Associate Experience - 2 to 4years CTC - 3lpa to 7lpa Location -Vadodara Skills -7QC tools like CAPA, RCA, FMEA, SPC Job Responsibilities: Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations. Independently audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, ARCHER Connect and other data sources, at a set frequency as defined by the business. Ensure random audits, at least twice or thrice per month, to check documentation around the BK Claimants. Perform random sample c...

Position Overview We are seeking a dedicated and experienced QC Manager specializing in building materials, including wall panels, tiles, and glass, to join our dynamic team in Ahmedabad. This is a full-time position that offers a competitive annual salary of 9,00,000 . The ideal candidate will have a strong background in quality control processes and a passion for ensuring the highest standards in building materials. Key Responsibilities Develop and implement quality control procedures and standards for building materials. Conduct regular inspections and audits to ensure compliance with quality standards. Utilize QC tools and methodologies, including Six Sigma, to analyze and improve proces...

1. Planning and Control. 2. 7 QC tools 3. Six Sigma. 4. AS9100-D or ISO 5. ERP Systems 6. Supply Chain. 7. Good Communication Skill. 8. OEE

Responsibilities: * Lead QC team for wall panels, tiles, glass, and laminates. * Ensure compliance with ISO standards and Six Sigma methodology. * Conduct regular quality inspections using QC tools. email: etalenthire@gmail.com satish: 88O2749743