330 Qc Tools Jobs

As a candidate for this position, you will be responsible for handling market feedback and warranty issues related to electrical switches and lockset systems. This will involve conducting extensive vendor visits for process verification, root-cause analysis of typical cases, and 3G visits at dealer/customer locations to identify usage patterns for troubleshooting purposes. You will also need to coordinate with multiple product owners and process partners to ensure faster analysis and execution of quality improvements based on market feedback, utilize the FTA approach for solving complex market issues, and conduct competitor process/design benchmarking. Additionally, diagnosing and resolving customer complaints will be a key part of your role. To excel in this position, you should possess a good understanding of electricals and electronic parts, expertise in understanding circuit drawings and data-sheet interpretation, profound knowledge of semiconductor technology and PCB manufacturing processes, experience in root-cause analysis of defects related to SMT & soldering processes, familiarity with QC tools, DOE, and Six Sigma, analytical skills, and a logical approach towards problem-solving. You should also have hands-on experience in resolving complex market problems and be capable of succinctly explaining and presenting to stakeholders and management, analyzing data to propose solutions and future strategies, strong communication and presentation skills, and the ability to work within strict timelines. Specific expertise required for this role includes experience in PCB manufacturing, semiconductor technology (especially MOSFET, MCU, diode, capacitor, etc.).,

Magnon Group has an exciting opportunity for design quality control professionals to work for a leading global healthcare brand as they establish a Creative Lab in India to support their digital experience business worldwide. This unified team will drive global demand generation with dedicated content, design, video, mar-tech, and research expertise. As a strategic partner, we are seeking a Quality Specialist to collaborate closely with the marketing team, including designers and other key stakeholders. In this role, you will be responsible for reviewing and ensuring the delivery of high-quality creatives and digital assets. Your expertise will help maintain excellence and consistency across all marketing outputs. You will be working as a Design Quality Specialist in Noida. We are looking for a meticulous and detail-oriented Design QA Specialist to ensure the highest quality standards in our design deliverables. The ideal candidate will have a strong understanding of design principles and processes, exceptional organizational skills, and a keen eye for detail. Responsibilities: - Review and evaluate design projects to ensure they meet established quality standards, guidelines, and client specifications. - Verify design alignment with brand guidelines, technical specifications, and project objectives. - Check design elements (e.g., typography, colors, layouts, file formats) for accuracy, consistency, and completeness. - Provide constructive feedback to designers, offering suggestions for improvement and refinement. - Collaborate closely with design, creative, and production teams to resolve issues and maintain high-quality outputs. - Maintain and update quality control checklists, templates, and documentation to streamline workflows. - Ensure the timely delivery of projects while upholding quality standards. - Stay informed on industry trends, tools, and best practices to continually enhance QC processes. Skills & Qualifications: - Proven 4 - 6 years experience in quality control, graphic design, or a similar role. - Strong knowledge of design tools, particularly Adobe Creative Suite (Photoshop, Illustrator, InDesign). - In-depth understanding of design principles, branding, and production processes. - Exceptional attention to detail and ability to spot inconsistencies or errors. - Strong communication skills for effective feedback and collaboration. - Ability to manage multiple projects and meet deadlines under pressure. - Proactive mindset with a commitment to excellence. - Understanding and ability to generate QA/QC reports basis audit database. - Basic understanding of QC Tools. - Degree in Graphic Design, Visual Arts, or a related field. - Experience working with creative or advertising agencies. What we offer: - Opportunity to work with a leading healthcare brand. - A collaborative, creative, and fast-paced work environment. - Professional development opportunities and access to the latest tools and technologies. Please share your updated resume and portfolio at "pooja.malhotra@magnongroup.com" Note: The brief above is for reference purposes and to give a basic understanding of the role.,

Role Overview We are seeking a full-time, on-site Quality Analyst to monitor calls. Key Responsibilities: Strong proficiency in both written and spoken English. Ability to monitor calls. Provide feedback and coaching to agents for performance improvement. Offer clear guidance to associates to enhance their performance. Ensure awareness of quality and agent behavior standards. Ability to work in a 24/7 shift environment. Excellent team player with the ability to influence and manage change. Focused on meeting targets. Location: This position is based in Noida (Sector 62). Additional Requirements: Proficiency in MS Office/MS Excel. Key Responsibilities: Auditing for accuracy in work orders and data integrity. Monitoring calls. Providing coaching feedback to agents for performance enhancement. Conducting call calibrations and evaluations. Experience Preferred: Experience in outbound sales, survey processes, and customer care. Experience with companies like Dish TV, AT&T, Spectrum, and Comcast is preferred. Perks and Benefits: Health insurance coverage. Transportation services (cab for pick-up and drop-off).

- Documentation of analysis, maintaining the raw data of observation & entries of required data into system. - Reporting on status of quality and raising appropriate defects. - Produce standard test scripts. Required Candidate profile - Excellent knowledge of MS Office. - Strong understanding of quality control standards and testing techniques.

Job Title: Assistant Manager - Quality Job Designation Assistant Manager - Quality Vertical: Travel Location: Gurugram Salary Range : Position Type : Permanent HR Contact: Panelist : Sugandha Kamra, Deepak Sharma A. Pre-requisite for the role Essential Qualification and Work Experience: Soft Skills : Excellent analytical, communication, and interpersonal skill Strong leadership and team management skills Technical Skills: Strong knowledge of travel industry standards, regulations, and best practices. Proficiency in quality monitoring tools and software. Ability to work in a fast-paced environment and manage multiple priorities. Proficient in MS Office Suite (Word, Excel, PowerPoint) Attention to detail and a commitment to quality. Problem-solving and critical-thinking abilities. Preferred Qualification: Bachelors degree. Minimum of 4-5 years of experience in a quality assurance role within a BPO environment, preferably in the travel domain. Preferred Technical Skills: Certification in Quality Assurance (e.g., Six Sigma, COPC) is a plus. B. Position Summary: Essential duties and responsibilities include the following (other duties may be assigned) The Transaction Quality Assistant Manager in the BPO Travel domain is responsible for ensuring the highest quality standards in customer interactions and transaction processes. This role involves monitoring, analyzing, and improving transaction quality to enhance customer satisfaction and operational efficiency. Quality Monitoring and Evaluation: Oversee the quality monitoring process for customer interactions (calls, emails, chats) and transaction processing. Conduct regular audits and evaluations to ensure compliance with quality standards and guidelines. Identify areas of improvement and provide actionable feedback to agents and supervisors. Data Analysis and Reporting: Analyze quality scores, trends, and patterns to identify root causes of quality issues. Prepare and present detailed reports on quality performance to management. Develop and track key performance indicators (KPIs) related to transaction quality Training and Development: Collaborate with the training team to design and deliver quality training programs for agents. Conduct refresher training sessions based on audit findings and quality gaps. Mentor and coach agents to enhance their performance and adherence to quality standards Process Improvement: Work with cross-functional teams to identify and implement process improvements. Participate in the development and revision of quality assurance policies and procedures. Ensure that all processes align with industry standards and client requirements Client and Stakeholder Management: Act as the point of contact for quality-related queries from clients and stakeholders. Participate in client calls and meetings to discuss quality performance and improvement plans. Ensure client satisfaction by maintaining high-quality standards in service delivery Compliance and Documentation: Ensure adherence to regulatory and compliance requirements specific to the travel domain. Maintain comprehensive documentation of quality assurance activities and findings. Assist in internal and external quality audits. Coforge BPS Solutions Pvt Ltd Coforge is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law

a) Key responsibilities: Research, Design & Development of Suspension Frame, Arm, Torsion Beam/Banjo-type Rr axle, Shock Absorbers, Coil Springs, Sus bushings. Conceptualize parts, create working model, check feasibility concerning manufacturability, and assembly. Engage with the CAE team to take countermeasures, confirm testing performance. Estimate cost and weight at the part and sub-system levels & BOM handling. Conduct design reviews and solve problems through QC Tools Collaboration with business partners for parts development. Work on advanced engg. projects (light weight/alternate materials etc.) b) Competencies: (i) Functional : -Good knowledge of vehicle dynamics, Sheet Metal & Rubber Technology, functioning and design of Chassis parts and subsystems. -Ability to perform designer CAE and analytical skill in problem solving and providing solutions. Experience of DFMEA, MATLAB. (ii) Behavioral: Project management skills. Effective communication, analytical, and presentation skills. Creative and innovative approach, with a willingness to share experiences. Flexible, proactive, and Positive attitude. Adherence to systems and processes.

Roles and Responsibilities Conduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Develop and maintain process documentation for quality control procedures. Analyze data using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones to identify areas for improvement. Collaborate with team members to resolve issues related to call quality and customer satisfaction. Provide training on quality assurance processes to new hires. Desired Candidate Profile 1-6 years of experience in a BPO or call center environment. Strong understanding of Quality Audit principles and practices. Proficiency in using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones. Excellent analytical skills with ability to interpret data effectively. SALARY COMPENSATION : Upto 4.8 LPA INTERESTED CANDIDATES REACH ME ON THIS : rozy.rozy1@teleperformancedibs.com

What you will do Independently processing results of PFA assessments. Initiate, organize and coordinate global containment actions Ensure that data is documented for the different sites. Together with the PFA specialist create a communication to affected parties. Provide necessary information to regulatory compliance team for reporting. Presenting PFA/commercial hold relevant processes and cases during audits Preparing weekly, monthly and quarterly Commercial Hold relevant statistics Performing training of colleagues and managers by procedural changes What you need Required Skills: B. Tech / M.Tech Mechanical, Biotechnology with hands on experience of working on PFAs, and Commercial Holds. Hands on experience of problem-solving methodology and root cause analysis, 7 QC tools, Problem Solving & CAPA, Strong Analytical ability. Poses the ability to lead colleagues in other departments to perform the necessary actions for a timely Containment action Hands on experience of Risk Management process as per ISO 14971 Demonstrated ability to work effectively with various work groups to assure conformance to regulatory requirements, internal processes, and policies. Sound knowledge on complaint handling process of medical devices will be an added advantage Applied understanding of GDP, ISO 9001 & ISO 13485 (Good to have).Good understanding of FDA 21CFR Part 822 / 820 (Good to have) Preferred Skills: Demonstrated ability to self-motivate, ability to prioritize tasks in a deadline-driven environment. Demonstrated ability to effectively work with others in various coordinate disciplines and on multi-national teams. Travel Percentage: 20%

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Kochi Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Current CTC Expected CTC Notice period Team size Total experience Reason for change Age Current loc Languages

Qualifications / Eligibility : Graduate in any discipline US Healthcare background with Experience into Revenue Cycle Management preferred with expertise in at least two functions (AR, Eligibility and Benefits Verification, Authorization, Payment Postings, Billing) Trained / Certified Lean Six Sigma Green Belt / Black Belt Minimum 2 years in the team management role Working knowledge of 7 QC tools and FMEA / Risk assessment Roles and Responsibilities: Manage a team of 15-18 Quality Experts Enable business to deliver high quality and faster outcomes and maintain the quality SLAs Adhere to quality framework and ensure timely completion of audits, reports and analysis Identify and lead Lead Lean Six Sigma / Continuous Improvement projects Drive Ideation to invite potential ideas for improvement Help team achieve core deliverables (PKTs, Audits, Team Meetings, etc) Drive internal and client calibrations Manitan and present / discuss process and business performance dashboard with internal and external stakeholders including but not limited to senior management Perform end to end business diagnostic analysis to dissect to identify potential risks, gaps and areas of improvement Work with cross functions (Operation, Training and others) to make action plans and drive the same to achieve better results Plan and coordinate for resource planning and QA framework execution Initiate and execute remediation plans resulting in better business performance Key Skills: Effective Coaching and feedback skills Ability to identify, analyze opportunities in End to End Process, propose improvement actions and execute as required Ability to analyze data / information and derive insights Strong report management skills Skills in numerical and statistical analysis

As the Assistant Manager/Deputy Manager for New Model Quality in the Production Engineering department at Manesar/Kharkhoda Plant, your primary responsibility will be to plan and coordinate quality improvement activities and skill development. You will be required to understand and address concern areas reported during trial stages by identifying inspection areas through 3D Scanning techniques such as ATOS/FARO scanners. Regular meetings with PE teams based on 3D Scanning Analysis reports will need to be conducted, along with coordinating with various departments for discussions and issue resolutions through CFT formation. Your role will also involve tracking accuracy and quality issues during New Model Development, monitoring pending issues, and ensuring timely closure. Additionally, providing shop-support to resolve running production quality issues will be part of your responsibilities. To excel in this role, you should have the ability to perform and understand quality measurements using tools such as Panel Checker, Body Checker, CMM, and 3D Scanning. Analyzing quality measurement reports and proposing countermeasures, along with a detailed understanding of QC Tools to effectively report issues, is crucial. Basic knowledge of Vehicle Plant operations and Weld/Press Shop Operations, including process, jig planning, body accuracy, and corrections concepts, will be beneficial. Moreover, your role will require you to engage in New Model Trial Quality Improvement activities, demonstrating good communication and presentation skills, networking skills, creativity, learnability, self-motivation, and a collaborative team player mindset. You must also showcase the ability to coordinate with cross-functional teams to resolve quality-related issues efficiently.,

Hiring for a Quality Analyst (technical Voice support) Skills - Hands-on exp in windows troubleshooting Minimum 2 years exp as a QA CTC - Up to 6LPA Location - Hyderabad Graduates only US Shifts Immediate joiners DM - 8905344933 (Divyam)

A. Position Summary: Complete the daily audit / sampling counts Identify the gaps areas in the audit and report it to the Quality Lead and above Observe the trend of the errors for the process and suggest the improvement plan Conduct regular feedback sessions to BQAs Essential Qualification and Work Experience: 1. Graduate / Diploma Holder 2. Knowledge on Mortgage insurance is a must as they should start QC with minimal training Technical/Soft Skills: 3. Excellent knowledge on analyzing the data and arrive at the RCA, use of quality tools etc. 4. Good Verbal and written communication, and must be able to communicate with clients through calls and emails 5. Computer skills Windows OS, MS office 2003, Image Applications, Etc. B. Pre-requisite for the role: Preferred work experience & Qualification 1. Graduate / Diploma Holder 2. Knowledge on Mortgage insurance is a must as they should start QC with minimal training Preferred Technical/soft skills 1. Excellent knowledge on analyzing the data and arrive at the RCA, use of quality tools etc. 2. Good Verbal and written communication, and must be able to communicate with clients through calls and emails 3. Computer skills Windows OS, MS office 2003, Image Applications, Etc. C. Essential duties and responsibilities include the following (other duties may be assigned) Complete the daily audit / sampling counts Identify the gaps areas in the audit and report it to the Quality Lead and above Observe the trend of the errors for the process and suggest the improvement plan Monitoring and ensuring SLA quality targets are met Identify and initiate Quality Improvement Provide and support operations with QA reports Facilitate and implement best Quality practices Conduct regular feedback sessions to BQAs Open to night shifts and flexible to work overtime as per the process requirement Understanding the process risks and come up with controls to mitigate the risks Should understand Customer Quality & Productivity expectations Strong Reporting skills using Microsoft office Good knowledge on the OPI process Flexible to work in shifts based on the business requirement Good Verbal and written communication, and must be able to communicate with clients through calls and emails Co-ordinate and communicate regularly with QL and operations

Responsibilities: * Execute manual tests according to test plans. * Document defects and track resolutions. * Collaborate with development team on QA activities. * Ensure software meets quality standards through testing. Provident fund Health insurance

Roles and Responsibilities Conduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Develop and maintain process documentation for quality control procedures. Analyze data using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones to identify areas for improvement. Collaborate with team members to resolve issues related to call quality and customer satisfaction. Provide training on quality assurance processes to new hires. Desired Candidate Profile 1-6 years of experience in a BPO or call center environment. Strong understanding of Quality Audit principles and practices. Proficiency in using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones. Excellent analytical skills with ability to interpret data effectively. SALARY COMPENSATION : Upto 4.2 LPA INTERESTED CANDIDATES REACH ME ON THIS : rozy.rozy1@teleperformancedibs.com

Knowledge of Analytical QC Tools, ISO,Kaizens,VSM,QC Story,MFMEA,CBM ,TBM and Root Cause Analysis Troubleshooting of Mechanical power Presses,EOT cranes Knowledge and Skill to repair Hydraulic and Pneumatic Systems on Presses Checking and Correcting Parallelism and Perpendicularity of Presses Monitoring Statutory,Regulatory and Legal Requirements PMUptime, MTTR and MTBF of Tryout and Spotting Presses PM Uptime,MTTR and MTBF of CNC Machines PM and Uptime of Utilities like Overhead Cranes,DG Sets, Compressors,Forklifts Planning, Controlling and Monitoring spares Implementation of TPM PM Pillar Activities Preferred Industries Engine Engineering Automobile Education Qualification Bachelor of Engineering; Bachelor of Engineering in Mechanical; Bachelor of Engineering General Experience 5-7 Yrs/ 8 11 yrs Critical Experience System Generated Core Skills Analytical Thinking Analytics CNC Machine CNC Programming ISO 9000 Quality Management ISO TS 16949 Quality Management ISO/IEC 17025 Testing & Calibration Machinery Failure Mode and Effects Analysis (MFMEA) OHSAS 18001 Occupational Health & Safety Teamwork Total Productive Maintenance (TPM) System Generated Secondary Skills

Role- Quality Analyst ( Service Desk ) Location- Hyderabad, Pune, Bangalore Experience- min 2 years WFO| US Shift Skills- Service Desk, Quality analyst, Troubleshooting, International Voice support Contact - 9214334811

Role & responsibilities Position Sr. Exe. / AM- Quality (QMS* Industry automotive *Email jobpune2025@gmail.com * *Location Pune chakan Bhamboli* *Contact -9356395439* *Experience* - 5 to 8 yr. *Qualification* BE / Diploma *CTC- 6-8 LPA* Job Profile – 1. Knowledge of Quality Standards, 2. Internal and external audit planning, execution, and reporting 3. Ability to perform risk assessments. 4. Knowledge of preventive and corrective action processes 5. *Six Sigma, Lean, Kaizen, 5S, PDCA* , root cause analysis 6. Mastery of document management systems 7. Knowledge of change control procedures.

Job Title: Training and Quality Specialist Department: Sales B2C Location: Noida and Gurgaon Reports To: Training Manager Job Type: Full-Time Position Summary: We are looking for a detail-oriented and proactive Training and Quality Specialist to support our Sales B2C department. This role is responsible for conducting quality audits of sales interactions and assisting with the delivery of training programs to improve overall sales effectiveness and customer experience. Key Responsibilities Quality Assurance & Audits Conduct regular audits of sales calls, emails, and other customer interactions to ensure compliance with company standards, sales processes, and customer service expectations. Evaluate communication quality, product knowledge, and policy adherence using established QA scorecards. Provide actionable feedback to sales agents and work with supervisors to address performance gaps. Maintain accurate QA records and generate regular reports on findings and trends. Training Support Assist in the delivery of onboarding and ongoing training for new and existing sales staff. Support the development of training materials, including presentations, guides, and e-learning content. Facilitate refreshers, and coaching sessions in collaboration with senior trainers or managers. Gather feedback from trainees and contribute to training improvement efforts. Cross-functional Collaboration Work closely with team leads, supervisors, and QA analysts to ensure training and quality initiatives are aligned with business goals. Escalate recurring issues and recommend process improvements to training or QA leadership. Qualifications & Skills Bachelors degree preferred or equivalent work experience. 1-3 years of experience in sales quality assurance or training, ideally in a B2C environment. Strong communication and coaching skills. Attention to detail and ability to analyze performance data. Proficiency with CRM systems (ZOHO) and QA tools. Comfortable presenting in group settings and working independently. Experience with AI based audit is a plus.

A Quality Assurance professional ensures services and products meet established quality standards.They monitor interactions, identify areas for improvement, and collaborate with teams to enhance overall service delivery and customer satisfaction.

Role & responsibilities Monitor & ensure process quality & compliance Experience in a International Blended process (BPO) Excellent communication & problem-solving abilities At least 1.2 Years Documented Experience as QA Immediate Joiners Preferred

Conduct quality audits of underwritten mortgage files to ensure adherence to US mortgage guidelines and client-specific policies. Work closely with underwriters and operations teams to provide feedback, drive accuracy, and improve process quality.

Role & responsibilities: The primary task of the Quality Analyst is call monitoring and providing actionable insight To gather information to help improve agent performance in the call center QA have an evaluation form that will be used to capture the information Implement scripts, record actual results and identify defects Suggest creative and active solutions for problem Assist in identifying & reporting of defects and propose resolution Identify training needs and take action to improve performance Prepare, review and present input to quality analysis test cases Identify and bridge gaps, Assess agent performance Ensure call audit targets are met successfully covering the entire team (allocated) Identify the bottom quartile, work with them and show improvement Calibrate with local Operations team to discuss the observations and track the improvement Creating an inspiring team environment with an open communication culture Organize regular, Refresher / Q&A and Call listening session Monitor teams quality performance and report on metrics Discover training needs and provide coaching Capture Customer Voice and propose solution over better call handling Identify process gaps, if any and highlight to operations team Publish Quality score agent wise/team wise/center wise on a regular basis Give process overview to the new team members Monthly assessments to check the knowledge level of the team Preferred candidate profile: Minimum 2 year of Quality Analyst experience and 3 years of overall experience Knowledge of Quality audits and parameters Good communication skills verbal and written Please share your resume on - matildad@hexaware.com/9082299130

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Call or Whatspp cv Neha 82872 67407 Required Candidate profile WFO-Lucknow not Delhi/NCR or kol Apply those who can relocate in Lucknow

Experience: Minimum 1 year on paper experience required as Quality Manager International BPO - Voice process experience is mandatory Experience in a sales process will be added advantage.