225 7Qc Tools Jobs

Responsibilities SLA/KPI compliance (Quality and Training related) Improving Quality of Service Driving Process Improvement projects/initiatives. Preparing and Publishing MIS Taking ownership on process standardization and People development Optimum utilization of resources Conducting refreshers / NHT as per process requirement. Managing floor in absence of TLs ISO , ISMS and other HR policy adherence Key Deliverables SLA/KPI compliance (Quality and Training related) Improving Quality of Service Training Preparing and Publishing MIS Taking ownership on process standardization and People development Optimum utilization of resources Education Any Graduate Professional Experience 4-6 years of work experience. Email- sonia.shukla@digitide.com Con No- 9681078331

Quality engineer QMS Executive

We are having an opening for a Quality analyst for the Bpo. Opening for the Inbound and outbound process,interested please apply. Need On paper at least one year exp. Interested can apply today. Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides trend data to CS team lead and manager. Uses quality monitoring data management system to compile and track performance at team and individual level. Participates in customer and client listening programs to identify customer needs and expectations. Provides actionable data to various internal support groups as needed. Provides feedback to CS agents, team leader, assistant managers, and Managers Prepares and analyzes internal and external quality reports for management staff review Graduation Must

We are Urgently Hiring for QC Associate for Vadodara Location-Work From Office Position Name:QC Associate CTC:3-5LPA Location:Vadodara Shift Timings: 12 PM to 9 PM / 3 PM to 12 midnight / 6 pm to 3 am / 9 pm to 6 am Position Summary: The QC Associate plays a critical role in reviewing and ensuring quality standards, processing accuracy and compliance as per predefined checklist. This position requires an understanding of legal documentation, including but not limited to court orders, retainer agreement, affidavits, and BK filings, which are essential for deliver its services. The QC Associate will collaborate closely with the Coordinators from both US and IND businesses to execute daily responsibilities. Job Responsibilites: Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations. Independently audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, Connect and other data sources, at a set frequency as defined by the business. Ensure random audits, at least twice or thrice per month, to check documentation around the BK Claimants. Perform random sample checks on the communication sent/received to/from Trustees Accurately review and interpret legal especially court motions/orders, affidavits, PACER reports, and legal heirship documents. Build up a quick learning curve to ensure an in-depth understanding of the Standard Operating Procedures (SOPs) and training materials. Setup weekly connect with business for TNI in collaboration with trainers for SOP updates & PKT requirements. Create weekly/monthly reports for the audits performed on the set frequency and report out to supervisor and business with requisite analytics & inferences. The report should be inclusive of root cause and CAPA(Corrective Action/Preventive Action) for the defects/deficiencies identified during quality audits. Knowledge and Skills: Bachelors degree in any field (preferably in Law/ BBA or commerce). 2 - 4 Years of experience in a US-based multinational corporation. Project management experience or certifications are highly desirable. ISO 9001 onwards any such certification is preferrable. Technical Skills: Advanced proficiency in MS Office, including Excel & PowerPoint, MS Teams and Outlook. Experience in quality audits of legal documents/ email communications. Should have the ability to comprehend legal terminologies and scope of work required during quality audits. To have understanding and maintain checklist of requisite state/district wise requirements if any Strong data analysis capabilities, with an eye for detail to identify errors. Exceptional written and verbal communication skills, with the ability to derive insights from information provided. Analytical problem-solving skills for addressing complex issues. Basic understanding of tools and techniques such as CAPA, RCA, FMEA, SPC & 7 QC tools. Behavioral Skills: Strong problem-solving skills, with a solution-oriented mindset. Ability to handle confidential information with discretion. Strong interpersonal and customer service skills. Keen attention to detail, anticipating potential challenges and addressing them proactively. Familiarity with US legal laws or bankruptcy processes is an advantage. Salary will be Best of industries plus incentives as per the policy In case you are interested, please share your updated resume along with Current CTC, Expected CTC, and Joining Period to aparna.karpagam@sapwood.net

A. DUTIES AND RESPONSIBILITIES 1. Competent & experienced in quality department in a manufacturing company. 2. Good Knowledge of Quality parameters. 3. Exposure to the modern analytical equipment. 4. Deep understanding of 5S systems, QC tools & technique. 5. Ability to work on Quality control plan, QRA, FMEA etc. 6. Synergy between the float line quality teams. 7. Coordination with cold end team for glass sampling Knowledge in Quick Kaizen, Standard Kaizen, Major Kaizen. 8. Producing statistical reports on quality standards. B. SKILL REQUIREMENTS The worker/employee will need to possess the following set of skills: 1. Planning Skills. 2. Inter personnel skills. 3. Outsource manpower Management. 4. Resource utilization. 5. Decision Making skills. 6. Establish relationship with relevant departments. 7. Crisis management & Emergency handling. 8. Safety. C. EDUCATIONAL AND WORK EXPERIENCE REQUIREMENTS EDUCATIONAL QUALIFICATION : DIPLOMA IN MECHANICAL/ ELECTRICAL MINIMUM YEARS OF EXPERIENCE : 3 - 8 Years NATURE OF EXPERIENCE - Knowledge on statistical applications, data consolidation. analysis & interpretation ability Good analytical skills & problem-solving attitude. Strong work ethics. Good emergency handling.

Roles and Responsibilities Conduct quality analysis of healthcare providers, focusing on AR calling, billing, and RCM processes. Utilize 7QC tools to identify areas for improvement in provider performance. Perform root cause analysis (RCA) to resolve issues related to medical billing and revenue cycle management. Collaborate with internal teams to implement process improvements and optimize healthcare operations. Ensure compliance with US healthcare regulations and industry standards. For more information contact me on - Neelam Shah 9594690866 Email - Neelam.Shahu@teleperformancedibs.com

Preferably foundry experience or in manufacturing. Develop, implement QMS in line with ISO 9001, relevant standards Manage audits, third-party certifications Train & mentor quality inspectors, production teams on quality standards and best practices. Required Candidate profile 7 to 12 years of QA exposure. Preferably from the Foundry/Melting shop Industry Documentation of PPAP Understanding of Metallurgy, Heat Treatment, Foundry Can guide employees and cross functional team Perks and benefits Plant is inside GIDC, Manjusar. Free Bus, Career

Key Responsibilities Lead and manage the Quality Assurance team, ensuring skill development and effective performance. Conduct regular quality audits, inspections, and compliance checks as per QMS and IATF16949 standards. Collaborate with production, engineering, and other departments to resolve quality issues effectively. Analyze quality data, prepare reports, and implement corrective and preventive actions (CAPA). Drive continuous improvement initiatives to enhance systems, processes, and product quality. Ensure compliance with ISO 9001, IATF 16949, and other relevant standards and regulations. Support external audits, customer audits, and regulatory inspections. Establish and monitor quality KPIs to achieve organizational quality goals. Qualifications Bachelors degree in Engineering, Quality Management, or related field. 7 – 10 years of experience in Quality Assurance, with at least 2 years in a managerial role. Certification in Quality Management (Six Sigma, IATF16949, Lean, etc.) preferred. Strong understanding of manufacturing processes, QMS, and quality control techniques. Skills Required Strong knowledge of quality assurance methodologies and quality tools (SPC, MSA, FMEA, 7QC Tools, Root Cause Analysis). Proficiency in statistical analysis tools and techniques. Excellent analytical, problem-solving, and decision-making skills. Strong leadership, mentoring, and team management capabilities. Effective communication, collaboration, and stakeholder management skills. Ability to manage multiple projects in a fast-paced manufacturing environment.

Kaizen Institute is looking to hire young, energetic, dynamic and smart professionals who are having the passion for consulting for support consultant role having 0-4 years of experience in operational excellence and lean/ Kaizen to be part of R&KD (Research and Knowledge Development) and consulting role. Prepare oneself to be a consultant and be ready to deliver Consulting assignments. Implementing KAIZEN & Lean implementation projects at Client sites ensuring strong outcomes aligned with operational excellence objectives Bringing in the promised change through process improvements and delivering agreed results as per the contract and helping clients to achieve competitive advantage in its industry Ensure timely and quality delivery of consulting assignments with strong stakeholder engagement Achieving 100% score on discipline in R&KD initiatives Support ongoing development and excellence of the R&KD (Research and Knowledge Development) Team Use tools like Value Stream Mapping, Five S, Standard Work, SMED, TPM, Visual Management, and Problem Solving (A3/ PDCA) to implement real change Partner with client teams to identify improvement opportunities, design innovative solutions and build internal capabilities Contribute to create and sustaining a culture of continual improvement at client organizations Candidate Requirements: Btech Mechanical/ Industrial/ Production Engineering + M. Tech inIndustria l/ Production Engineering or MBA in Operations (major and only as a single specialization). Students from MBA Operations background should have done their UG in Mechanical or IndustrialEngineeri ng only Power point Presentation skills Strong Analytical skills Excellent problem solving and public speaking skills. Programming language: Python, SQL, RPA (is a plus) Statistical tools: Minitab, Advance Excel, Power BI, Tableau Strong knowledge and fundamentals of Lean tools and techniques (VSM, Five S, Root Cause Analysis, Visual Management, 7QC tools, Poka Yoke, Muda, Mura, Muri etc) Show more Show less

Hello Job Seekers, We are hiring for Quality Analyst for Bangalore location and Lucknow for one of the multinational BPO. Please go through the job description - Job Posting: Quality Analyst Location: Bangalore, Kudlugate (GNR) and Shivaji Nagar (EH) Salary: Upto 5.5 LPA (based on experience) Experience: 4+ years in BPO Quality (with at least 1 year as a Quality Analyst) Job Posting: Quality Analyst Location: Lucknow Salary: Upto 3.5 LPA (based on experience) Experience: 3+ years in BPO Quality (with at least 1 year as a Quality Analyst) Job Roles and Responsibilties - Monitor and Evaluate Interactions: Assess customer calls, emails, chats, and other communication channels for adherence to quality standards using QC tools. Call Calibration: Regularly participate in and facilitate call calibration sessions with team leads and agents to ensure consistency in quality evaluation. Analyze Data & Reporting: Use analytics tools to generate performance reports, track quality metrics, and identify trends for continuous process improvement. Provide Feedback and Coaching: Offer constructive feedback to agents based on evaluation results, ensuring they meet quality standards and improve performance. Requirements: Graduate from any recognized university. Minimum 4+ years of experience in BPO quality analysis. Knowledge of 7QC tools and quality analysis techniques. Strong communication skills in English and Hindi. Additional Information: 6 days working (1 rotational off). Work from office. How to Apply: For any further queries or to get your interview aligned please give a call on 9580746603 (Pooja Mishra), if incase it misses you drop your resume over the same number or connect with Fauzia 9569902470. Please allow us time to revert and request you to drop either a text or drop your resume over the same number.

Designation: Call Quality Analyst Job Location: Koramangala, Bangalore Number of Openings: 10 Employment Type: Full-time, Permanent Qualification: 12th / Undergraduate / Graduate Experience: 1 to 2 years of experience in Voice Call Quality Auditing within a BPO (HIGHLY PREFERRED), or 2 to 3 years of call handling (inbound or outbound) experience in a call center Industry/Experience Specification: Previous experience as a Call Quality Auditor preferred Job Role: As a Call Quality Analyst, you will be responsible for monitoring and evaluating customer service calls performed by agents. You will conduct detailed call quality audits, apply Root Cause Analysis (RCA), utilize 7QC tools, perform ACPT (Agent, Customer, Process, Technology) Analysis, and provide constructive feedback to agents aligned with client requirements.We are seeking candidates who have at least 1 year of prior experience in Call Quality Auditing within a BPO (mandatory). Alternatively, experienced Customer Care Executives with strong call handling backgrounds and a good understanding of quality auditing are also encouraged to apply. Job Responsbilities: 01) Fixed Day Shift: The process has fixed day shift timings. 02) Call Monitoring/Auditing: Conduct thorough call monitoring/auditing for the calls handled by the customer care agents and share the detailed feedback of monitored calls. 03) Parameter Evaluation: Assess calls for accuracy, professionalism, and resolution effectiveness, delivering actionable insights for improvement. 04) Monitor KPIs such as CSAT, First Call Resolution (FCR), and Average Handling Time (AHT). 05) KPI Monitoring: Track critical performance metrics such as Customer Satisfaction (CSAT), First Call Resolution (FCR), and Average Handling Time (AHT). 06) Scoring and Documentation: Accurately Fill out call auditing forms by scoring all relevant parameters. 07) 7QC Tools Proficiency: Utilize 7QC tools like Pareto charts and histograms effectively for quality analysis. 08) Root Cause Analysis (RCA) & ACPT Analysis: Perform in-depth Root Cause Analysis and ACPT (Agent, Customer, Process, and Technology) Analysis to identify to identify the cause of customer dissatisfaction on the call. 09) Fatal and Non-Fatal Errors: Have good knowledge of fatal and non-fatal errors/parameters for the monitored calls. 10) Call Calibration Sessions: Actively participate in joint call calibration sessions to ensure consistency in quality assessments. 11) Understand and gauge the communication level and professionalism level of the agent on the call while auditing. 12) Coordinate and facilitate call calibration sessions for agent whenever required. 13) Mentor junior auditors to enhance team performance and quality standards. Required Key Skills / Desired Experience: 01) Educational Qualification: 12th Pass, Undergraduate, or Graduate candidates are eligible. 02) Work Experience: 1 to 2 years of experience in Voice Call Quality Auditing within a BPO (HIGHLY PREFERRED), or 2 to 3 years of call handling (inbound or outbound) experience in a call center. 03) Proficiency in call auditing tools (e.g., NICE, Verint) and MS Office (Excel, PowerPoint). 04) Notice Period: Candidates who can join immediately or in 7 to 10 or 15 days would be considered favorably. 05) Communication and Languages: Candidate must have good communication in both English & Hindi along with one of the regional languages like Kannada, Tamil, Malayalam, Telugu, Marathi, Bengali, Gujarati, etc. 06) Able to multitask, prioritize, and manage time efficiently. 07) Ability to flourish with minimal guidance, and be proactive. 08) Strong analytical, communication, and mentoring skills.

Email your resume to Raveena@wissenpro.com or call/WhatsApp at 703-204-6318 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong analytical skills to deliver actionable insights and process improvements.

Job Summary: We are looking for a dedicated and experienced Specialist Voice Quality to oversee and ensure the delivery of top-notch voice interactions within our customer service team. The ideal candidate will have a strong background in voice process quality management, with total 4+ Yrs with at least 1+years of relevant experience. Key Responsibilities: Lead and manage a team of quality analysts focused exclusively on voice processes. Monitor, evaluate, and improve voice interactions to ensure adherence to quality standards. Develop and implement quality assurance strategies, call evaluation frameworks, and feedback mechanisms. Identify performance gaps and conduct root cause analysis to recommend improvements. Conduct calibration sessions and training interventions to maintain consistency across teams. Prepare and present detailed quality reports and actionable insights to leadership. Stay updated with the latest quality tools and techniques specific to voice-based customer service. Work collaboratively with operations and training teams to drive quality improvements. Required Skills & Qualifications: Minimum 4+ years of experience in voice quality assurance. Strong understanding of QA methodologies specific to voice-based BPO/Contact Center environments. Excellent communication, analytical, and coaching skills. Proven ability to manage performance metrics and quality audits effectively. Experience in using quality monitoring tools and CRM systems. Ability to thrive in a fast-paced, dynamic environment. Interested candidate can share updated resume to brindha@gojobs.biz

Qualification: Any Graduate Experience: 3 to 4 Years in a Voice Call Quality Auditing process in BPO is must Job Role: The Senior Call Quality Auditor cum Trainer will primarily focus on auditing customer interactions to ensure SLA compliance, with a secondary focus on training new joiners and batches. This role dedicates 80% to auditing call interactions and 20% to training new joiners and batches to meet client standards. The job requires the candidate to perform call quality audits for the calls handled by the customer service agents, and further perform RCA (Root Cause Analysis), 7QC Tools, ACPT Analysis, and provide the feedback to the agents for the parameters, as per the requirement from the client, in addition to training new joinees. Job Responsbilities: 01) Fixed Day Shift: The process has fixed day shift timings. 02) Call Monitoring/Auditing: Conduct thorough call monitoring/auditing for the calls handled by the customer care agents and share the detailed feedback of monitored calls. 03) Parameter Evaluation: Assess calls for accuracy, professionalism, and resolution effectiveness, delivering actionable insights for improvement. 04) Monitor KPIs such as CSAT, First Call Resolution (FCR), and Average Handling Time (AHT). 05) KPI Monitoring: Track critical performance metrics such as Customer Satisfaction (CSAT), First Call Resolution (FCR), and Average Handling Time (AHT). 06) Deliver training programs to new joiners and existing batches to improve communication and process knowledge. 07) Scoring and Documentation: Accurately Fill out call auditing forms by scoring all relevant parameters. 08) 7QC Tools Proficiency: Utilize 7QC tools like Pareto charts and histograms effectively for quality analysis. 09) Root Cause Analysis (RCA) & ACPT Analysis: Perform in-depth Root Cause Analysis and ACPT (Agent, Customer, Process, and Technology) Analysis to identify to identify the cause of customer dissatisfaction on the call. 10) Fatal and Non-Fatal Errors: Have good knowledge of fatal and non-fatal errors/parameters for the monitored calls. 11) Call Calibration Sessions: Actively participate in joint call calibration sessions to ensure consistency in quality assessments. 12) Understand and gauge the communication level and professionalism level of the agent on the call while auditing. 13) Coordinate and facilitate call calibration sessions for agent whenever required. 14) Mentor junior auditors to enhance team performance and quality standards. Required Key Skills / Desired Experience: 01) Educational Qualification: Graduate in any discipline from a recognized university. 02) Work Experience: 3 to 4 Years in a Voice Call Quality Auditing process in BPO is must. 03) Proficiency in call auditing tools (e.g., NICE, Verint) and MS Office (Excel, PowerPoint). 04) Notice Period: Candidates who can join immediately or in 7 to 10 or 15 days would be considered favorably. 05) Communication and Languages: Candidate must have good communication in both English & Hindi along with one of the regional languages like Kannada, Tamil, Malayalam, Telugu, Marathi, Bengali, Gujarati, etc. 06) Able to multitask, prioritize, and manage time efficiently. 07) Ability to flourish with minimal guidance, and be proactive. 08) Strong analytical, communication, and mentoring skills.

Leading BPO in CHENNAI Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) • Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation • Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes • Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies • Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) • Contribute to maintaining forms and legends documents • Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Mail your cv at simmi@hiresquad.in or call a 8467054123

Role & responsibilities 1. As a Shift IN charge supervise the functions of Quality Control department. 2. Supervise the work of shift quality control supervisors, clerks, sorters, packers and mazdoors and to ensure that they are caring out the assigned work properly and correctly. 3. Give instruction to supervisors and others in the department about the standards specifications of routine jobs. 4. To maintain discipline in the department & carryout the various jobs without loss of time. A good housekeeping is a must. 5. ISO Certification Audit to maintain and update all relevant records for ISO-9001 / 14001 /22000 certification and its periodical audits 6. To manage the manpower and shop floor discipline in day to day requirement. 7. Carry out daily random sample checking of bottles sorted and packed in all the 3 shifts to ensure that the inspection and packing of bottles has been carried out correctly. If found, 8. Plan executes and controls the major activities of the quality control department. 10. Annealing, Thermol shock test etc. 11. Ensure that separate file for each bottle is maintained where in approved drawing and other instructions for sorting, packing, critical dimensions to be checked, etc. are filled. 12. Discuss with quality control manager the types of defects appearing more often, change in sorting standards of particular bottles, customer complaints, and day to day working of the department.

Email your resume to Tanuja@wissenpro.com or call/WhatsApp us at 889-702-1143 Email your resume to Swathi@wissenpro.com or call/WhatsApp us at 800-858-2617 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong analytical skills to deliver actionable insights and process improvements.

Hands-on experience in checking methods and good knowledge of different measuring instruments like height gauge, hardness tester, surface tester, etc 7QC tools, Geometric Dimensioning, Geometric Dimensioning and Tolerancing (GD&T)

Job Summary: We are looking for a detail-oriented and proactive Quality Manager to join our team. The candidate will be responsible for Incoming Quality Control (IQC), In-Process Quality Control (IPQC), Vendor Quality Control (VQC), and documentation to ensure adherence to our product quality standards and specifications. Key Roles & Responsibilities: 1. Incoming Quality Control (IQC): Inspect incoming components such as castings, field coils, armatures, gears, etc., using standard checklists. Verify materials against technical drawings, specifications, and test parameters. Maintain IQC reports, rejection records, and vendor performance data. Communicate with purchase team and vendors on quality deviations. Conduct Pre-Dispatch Inspection (PDI) at vendor sites. Apply metallurgical knowledge during inspection of material and components. 2. In-Process Quality Control (IPQC): Conduct stage-wise inspections for sub-assemblies like gear housings, motor assembly, cover plates, etc. Monitor process parameters, dimensions, and workmanship using checklists. Ensure First Piece Approval (FPA) is done as per SOP. Escalate any non-conformities and halt production if necessary to ensure quality compliance. 3. Vendor Quality Control (VQC): Visit vendor facilities for pre-dispatch inspections and quality checks as required. Coordinate with vendors for continuous quality improvement. 4. Documentation & Reporting: Maintain daily inspection reports, rejection logs, control charts. Generate Material Deviation Reports (MDR), CAPA (Corrective and Preventive Action) reports, and RCA (Root Cause Analysis). Ensure traceability through serial number-wise component records. 5. Calibration & Equipment Monitoring: Ensure timely calibration of all measuring instruments and tools. Maintain accurate calibration records and ensure measurement reliability. Key Skills Required: Strong understanding of mechanical and electrical drawings, GD&T. Proficiency in inspection tools: Vernier, Micrometer, Multimeter, Bore Gauge, APG, Hardness Tester, etc. Familiarity with quality systems and tools: CAPA, RCA, 7 QC tools. Working knowledge of SAP and MS Office (Excel, Word). Effective communication and coordination with cross-functional teams (R&D, Production, Dispatch, Vendors). Basic knowledge of electrical testing and troubleshooting. Contact or Email for more details Call : V-mar HR 7666523051 Email : hrd@vmax.net.in Web: www.vmax.net.in

Role & responsibilities Working towards the achievement of established quality policy and quality objectives Control of records pertaining to Quality department Monitor and analyze the process conditions to improve the Quality efficiency achieve higher quality of Forging and Machining. Ensuring maintenance of proper documentation for maintaining compliance with quality requirements in accordance with IATF 16949:2016, OHSAS18001 and ISO14001 Standard. Knowledge of 7 QC tools and Problem-Solving Techniques. Implementation and Adherence of Countermeasure for Customer Complaint and Audits. Should be able to work in ERP System and make presentations, knowledge of 5s, Kaizen and Poka-Yoke etc. Good Communication Skill. Experience is preferable in Forging and Machining industry. Priority will be given to candidates from Gujarat Location, whether they are currently working in Gujarat or outside Gujarat. Preferred candidate profile Good Communication Skill. Experience is preferable in Forging and Machining industry. Diploma / B.E. (Mechanical) with 10 to 15 years of experience.

Role & responsibilities Understanding customer expectations of and needs from a product. Developing quality control processes. Ensuring products are designed with adherence to standards. Supervising staff and monitoring standards. Monitoring and evaluating internal production processes and implementation of new procedures. Evaluating the final output of products to determine their quality. Rejecting products that fail quality standards. Engaging with customers and gathering product feedback. Producing statistical reports on quality standards. Reporting on management of quality standard issues. Evaluating product recalls. Improving production efficiency and managing waste. Plan projects or subtasks so they may be tracked and presented. Attend various meetings and action/communicate instructions. Monthly reports to managements through presentation. Perform root cause analysis and resolve problems to reduce the rejections with the Team. Independently determine approach and assigned tasks. Participate in the development and refinement of Design and Process FMEAs (Failure Mode and Effects Analysis). Manage the Supplier Key Performance Indicators (KPIs). Manage and coordinate customer PPM (Parts per Million), supplier PPM, supplier problem solving on time, cost recovery and supplier warranty indicators. Lead quality audits in the organization Take ownership of all the assets/information assigned and secure it in compliance with ISO 9001:2015 standard implemented in the company. Co-operate and co-ordinate for the internal audits conducted in the company (complying with ISO 9001 standard). Report to the Incident Response Manager, any incidents you come across in the office regarding Security threats like threats to physical asset & stored information or any risks detrimental to the Security Policies of the company, etc., Responsible for supervising in ensuring that all personnel reporting to you shall observe all Security requirements and be appropriately trained in Security. Preferred candidate profile Graduate Mechanical engineer/Diploma in mechanical with strong technical skill Require a deep understanding of quality standards with quality background with experience in mechanical components and related products. Knowledge of handling Aerospace components and Metal finishing (Surface treatment) is an added advantage. Excellent collaboration and work within team skills will help you to succeed in this position. Strong knowledge of Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA). Understanding and interpretation of engineering drawings and manufacturing processes. Manufacturing process knowledge like Machining, Casting, Heat treatment & Surface treatment. Quality control certification is advantageous. Excellent attention to detail. Excellent verbal and written communication. Data analysis and statistical aptitude. Good interpersonal skills. Highly conscientious and diligent.

Responsibilities Monitor inbound/outbound sales calls to ensure compliance with quality standards. • Evaluate sales representatives performance against defined KPIs. • Identify gaps in sales pitch, objection handling, and customer interaction. • Provide timely feedback and coaching to improve performance. • Prepare quality reports and share insights with management. • Work closely with training and operations teams to drive quality improvements. Requirements Qualification: Graduate / HSC with relevant experience. • Experience: Minimum 18 years in Sales QA / Quality Monitoring (BPO/Telecalling/Outbound Sales). • Strong understanding of sales processes and customer interaction standards. • Excellent communication, observation, and analytical skills. • Ability to mentor, guide, and influence sales agents positively. Contact Below : HR Manager - Pinky Yadav 79775519951 Email- pinkyy@eosglobe.com HR - Aryan Janrao 9767553556 Email- aryanj@eosglobe.com

The ideal candidate for this role should possess a solid background in the manufacturing field with 5 to 6 years of experience. Proficiency in sheet metal work, fabrication, and quality engineering is required. Experience with SAP, customer handling, and knowledge of 7QC tools is essential. The candidate should also have experience in manpower handling, ensuring line quality, process quality, and managing incoming quality. Familiarity with PPAP documentation is a plus. Immediate joiners are preferred for this position. This is a full-time, permanent position with benefits that include food provision, health insurance, and Provident Fund. The work schedule is during day shifts with additional perks such as performance bonuses and yearly bonuses. The ideal candidate should have a total of 5 years of work experience in a similar role. The work location for this position is on-site.,

Role & responsibilities 1. In-process quality supervisor (shift based working) 2. Line issues handling with concerned departments (Part Quality, Paint, Weld, Press etc) 3. Process Audit & My cover audits for mutilation issues 4. Problem resolution with PDCA approach 5. ISO 9001 documentation & internal/external audit preparation Preferred candidate profile Ensuring the Quality of Vehicles at Assembly Shop (Trim, Chassis & Final) through- Process Audit & Quality Gates. Should be well versed with ISO 9001 documentation & internal/external audit preparation & should be comfortable in working in shifts basis Resolution of vehicle assembly In house defects, Vehicle Inspection defects & PDI Defects by taking immediate counter measure and appropriate action plan. Handling the Assembly line side quality issues like Part quality/Weld/Paint issue & Process issues and taking appropriate action plan from concern agencies. Preparing all type of quality check sheets like Quality gate check sheet, Torque checking sheet, Specification checking sheet, AC gas & T/M oil qty checking sheet, Limit wrench & Torque wrench checking sheet etc. Imparting Training to the line Supervisors and operators about New Model and Quality Standards. Understanding of Drawings, Presentation, Analytical Skills, 7 QC tools for Data Analysis

Skilled in drawing reading, basic GD&T, quality tools, SPC, problem-solving, line audits, rejection analysis, basic machining knowledge, and IATF awareness. Flexible for 3 shifts. 6-day week. Free canteen, transport, and leave as per policy. DME. Perks and benefits Free bus, canteen facility, PF, Bonus, Leaves.