We are looking for a highly motivated professional to work with our internal ‘Quality and Risk’ team in EDC (Extended Delivery Centre) Hyderabad.
Quality and Risk is an interactive, fast paced team, providing critical support to the Deloitte business. The role of ‘Quality and Risk’ is not only to make sure there is an effective risk management and mitigation framework in place, but also to raise awareness of the issues involved and encourage consultation whenever questions or concerns arise.
The successful candidate will be an active member of the Quality and Risk team helping Deloitte Australia comply with its independence obligations. They will provide key support to the current DESC operations team by primarily performing independence checks, providing support as the team processes DESC requests and conduct regular monitoring activities.
As an DESC team member, you will be responsible for:
- Take a lead role in supporting and enhancing Deloitte’s independence and compliance processes through expert management of the DESC (Deloitte Entity Search and Compliance) and SRM (Service Request Management) systems.
- Oversee and ensure the accuracy of data maintained in the DESC database, including complex client and business partner relationships.
- Guide users in navigating DESC and SRM, interpreting designations, and identifying nuanced independence restrictions or conflicts.
- Manage and monitor Service Requests in SRM, ensuring timely and compliant processing.
- Serve as a primary point of contact for Partners, Engagement Teams, and Geographic Firms, particularly for complex or escalated queries.
- Lead communications and follow-ups with stakeholders to resolve data discrepancies and clarify compliance requirements.
- Conduct advanced reviews of engagement and client acceptance information to proactively identify and address potential conflicts or independence issues.
- Ensure all processes align with Deloitte’s global independence policies and regulatory standards.
- Identify, recommend, and implement process improvements to enhance the efficiency and effectiveness of DESC and SRM operations.
- Participate in or lead special projects aimed at strengthening risk management and client service delivery.
- Mentor and support junior analysts, providing training and sharing best practices.
- Foster a collaborative team environment and contribute to knowledge sharing.
- Ensure all data is compliant with Deloitte’s independence requirements and global policies.
- Identify opportunities to streamline DESC and SRM processes for enhanced efficiency and accuracy.
- Contribute to team initiatives aimed at improving client service and risk management.
- Ensure the accuracy and integrity of critical data, provide advanced guidance to stakeholders, and contribute to the continuous improvement of risk management practices.
- Learning how to use various Deloitte internal systems, including actively updating and performing tasks as required.
- Providing support on DESC activities, which also includes completeness testing activities as directed by a senior team member.
- Maintaining spreadsheets and trackers ensuring they are up to date, uploading and documenting appropriate evidence of work perform and correspondence with the business
- Ensuring that senior staff review work performed initially with a view of being able to perform day-to-day work independently with minimal errors and knowing when to consult within the team prior to interaction with the business
- Being organized to manage all the work provided to you, including providing clear and timely communication of the status of work
- Developing and growing in the technical understanding of DESC requests and regulation.
- Developing and maintaining relationships with the firm’s Quality & Risk teams, as well as interacting with the independence team members located in Australia and EDC.
Work Location: Hyderabad
Shift Timings: 6.30 AM to 3.30 PM (flexibility needed to address business needs)
The team
The Centre of Excellence (CoE) team in Hyderabad plays a pivotal role in driving Deloitte Australia’s success by delivering support across a range of functions. There are 6 distinct CoEs empowering various capabilities—including Reporting & Analytics, Finance, Quality & Risk, IT Services, Marketing, and Talent— ensuring seamless operations and strategic advancement.
Within the Quality & Risk (Q&R) CoE, dedicated sub-teams deliver targeted services such as reporting analytics, Partner Dashboard support, comprehensive due diligence for engagements and clients, conflict management, Personal Independence & Risk Solutions at green dot level.
Our mission is to foster a culture deeply rooted in quality and risk awareness. By embedding these values, we empower our professionals to make informed decisions, minimize risks, and consistently deliver exceptional service—strengthening our reputation for excellence and reliability.
- Able to manage various work deliverables and tasks, work independently once trained and demonstrate strong attention to detail
- Strong researching skills using online company research databases such as ASIC, Ilion, OneSource, Factiva, Hoovers, and other financial websites
- Strong verbal and written communication skills, especially in documenting the work performed and outcomes of independence checks
- Able to work autonomously once trained, and can demonstrate the ability to apply what has been learnt in a consistent way
- Excellent interpersonal, verbal and written communication skills
- Good analytical and comprehension skills
- Able to follow documented processes, including responding to and/or elevating all queries and issues within 24 hours or within any other TAT specified by business
- To support in ad-hoc projects assigned and on time completion of the same
- Team player with a positive and cooperative attitude
- Personal development – is committed to self-development, seeking to understand own strengths and weaknesses, has self-confidence, able to receive constructive feedback and has a strong work ethic
- Good excel and computer skills
Preferred:
- Bachelor’s degree with 1-6 years of experience in financial research or market research, experience with online business information research tools
- Experience in compliance, risk management, or a related area (preferably within a professional services environment) will be an advantage.
- Knowledge about Deloitte Australia & how things function would be an asset
- Any experience prior or current in the Practice Review domain would be good to have.
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development.
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