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2.0 - 7.0 years
4 - 8 Lacs
Pune
Work from Office
Duties and responsibilities Welcome visitors, manage reception area, and maintain sign-in procedures while providing exceptional customer service Coordinate meeting room bookings and prepare spaces for client and internal meetings Coordinate with users to arrange venue set up for functions and events Process facilities service requests and coordinate with appropriate vendors or team members Manage incoming/outgoing mail, deliveries, and courier services Maintain office supply inventory and process ordering requests Assist with administrative tasks related to facilities operations Support the Facilities Manager with documentation, record keeping, and reporting Required Qualifications & Experience High school diploma or equivalent; Associate's degree preferred 2+ years of experience in reception, office administration, or customer service roles Proficiency in MS Office applications (Word, Excel, Outlook) Strong verbal and written communication skills Detail-oriented with excellent organizational abilities Customer service mindset with professional demeanor Ability to prioritize tasks in a fast-paced environment Self-disciplined and able to work independently Candidate with less experience may also be considered Preferred Skills Previous experience in facilities coordination or property management Knowledge of building systems and maintenance procedures Experience with facilities management software Background in the electronics industry or corporate office environments Fluency in English and Hindi; and knowledge of other Indian languages is advantageous Experience coordinating with vendors and service providers Strong problem-solving abilities and attention to detail.
Posted 2 months ago
3.0 - 5.0 years
5 - 8 Lacs
Vadodara
Work from Office
What this job involves: Leading on-site operations Are you a pro at giving on-site support Working with a team, you ll oversee the day-to-day client activities for the assigned property or facility. You ll also implement building procedures and performance measures and ensure that they are maintained at all times. Likewise, you ll boost on-site operations by promoting best practices and creating better processes. This job will also entail the question How do I ensure the safety of my colleagues You will do this by promoting adherence to health and safety standards. Winning our clients trust As the facilities manager, you ll be working frequently with clients, so you ll need to build strong relationships with them. Likewise, you ll need to be proactive and engaging; and make sure that the clients expectations are met each and every time. You will also be the go-to person for any facilities-related concerns. Keeping an eye on budget and contracts Do you have a solid background in finance management As the person in charge, you will take care of the site s financial operations. Also part of your job is to coordinate with vendors and suppliers, and make sure that they deliver quality work practices according to the contract, and at the right cost. Promoting teamwork across the board At JLL, we strongly believe that teamwork is the secret behind every successful company. Do you share our thoughts If so, then you are what we re looking for. In this role, you will support our people s growth and development through effective training and coaching sessions. Likewise, you ll promote a culture that upholds the I am JLL core behaviors and fosters teamwork, cooperation and performance excellence. Also part of your job is to ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Sound like you To apply, you need to be: Competent and goal-driven Do you have three to five years experience of managing a property If so, you will be a perfect fit for the role. Likewise, an experience in managing commercial contracts and budgets may just help you land this job. You ll also need to be a goal-oriented individual who s an ace in health and safety requirements, vendor management and property technical systems management Organized and analytical We re looking for a self-motivated and quick-thinking facilities manager who can solve problems using quantitative methods and holistic approaches. Likewise, we re on the lookout for well-organised leaders who plan tasks in advance and constantly stay ahead of deadlines.
Posted 2 months ago
10.0 - 15.0 years
32 - 37 Lacs
Bengaluru
Work from Office
What this job involves: Leading onsite operations Are you a pro at giving onsite support and leading a team effectively To be successful in this role, you ll be passionate about providing facilities management services. You ll implement and monitor building procedures and performance measures, ensuring these are maintained at all times. Likewise, you ll boost onsite operations by promoting best practices and creating better processes within your team. Winning our clients trust You ll be working closely with our client so strong relationship management skills are required. In this fast paced and high volume environment, you ll be proactive and organised. You ll be forward thinking and anticipate future requests to meet our clients expectations consistently. As the go-to person for any facilities related queries or concerns in your city, you will be responsible for overseeing all operations. Strategic planning Supported by your country lead, you ll play an active role in developing business strategies focusing on the integrity of data, onboarding of new team members, timely delivery of services and delivery against targets will be a key focus. Meeting the clients facilities needs In this exciting and dynamic environment, you ll work closely with our client, vendors and other stakeholders on facility related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as you ll take part in the procurement of vendors and services from time to time. Leading Health & Safety efforts In this role, you will play an important role in ensuring everyone s health and safety by keeping to safe workplace procedures.. This role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs. You ll also be expected to follow escalation and incident reporting procedures and comply with all applicable guidelines and practices. Leading from the front You will demonstrate and maintain our I am JLL core behaviour and values. Mentoring, coaching and guiding, you ll develop and sustain a high-quality motivated team. You ll be responsible for maintaining a culture of teamwork, cooperation and performance excellence. Working within a diverse and inclusive team, experience of managing over/approx 20+ team members would be a strong advantage in this role with the ability to develop strong relationships and rapport with people from all backgrounds. Maintaining high staff morale, trust and ethical work practices will also be a key focus. Sound like you To apply you need to be: Experience At minimum, you have a Bachelor s degree in facilities management, building management, business or other related field. And/or 10+ years relevant experience in facilities, property management, hospitality or related fields. Solid knowledge and understanding of critical facilities, health and safety requirements, vendor management and commercial contracts would be an advantage. Expected to know in detail about soft service, pest control, civil and Interior activities, Indoor as well as outdoor landscaping activities. All these service RFP process, KPI related queries, agreement process, Budget, Forecast, accrual, Invoice, transition phase experience etc is mandatory requirement to apply for this position. Client focused enthusiast Can you lead by example and develop your team to achieve maximum client satisfaction levels Are you able to encourage cooperation and performance excellence A yes means you can function as a coach ensuring high morale and work ethic in the team, as well as continuing effective client collaboration and partnership. Great time management Equipped with excellent planning & organizational skills, you ll be skilled in prioritizing conflicting priorities and meeting tight deadlines. With the ability to manage multiple and complex operational matters on a daily basis, your analytical skills and capacity to deal with ambiguity will be an asset. Focusing on effective long term solutions for complex problems will be key to your success. People person You will possess strong presentation, verbal and written communication skills in English as this is our Clients main language. You ll be an active listener which will translate into your proactive and professional approach to service delivery and stakeholder engagement. You ll be able to interact with a wide range of stakeholders regardless of corporate level and have the EQ to manage conflict balancing both the clients and JLL s requirements. As an effective leader you ll promote open, constructive and collaborative relationships and realise that your team's success is your success. Knowledge on BU
Posted 2 months ago
4.0 - 5.0 years
6 - 7 Lacs
Mumbai
Work from Office
Business: Property and Asset Management, City name What this job involves You will be responsible for managing daily operations at the site. You will be accountable for ensuring that all technical services are as per client s requirements. All electromechanical operations and their repair and maintenance will be in your purview. You would be managing the following: Develops/maintains effective Asset specific maintenance and safety procedure manuals. Ensuring proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and follow up for invoice from JLL office Submitting the invoice to the client and following-up for payments. Client: You will be working on Lodha Azzuro, which is a Residential Building. Site dynamics: Work Schedule and other details: Reporting: You would be accountable to the Client. Sound like you Here is what we re looking for: Being Analytical and Meticulous Paying attention to detail and having excellent problem-solving skills is essential. Teamwork and management skills are added advantages. You must have the capacity to multitask efficiently with excellent communication skills (written and oral) Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 4 to 5 years of working experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred. What we can do for you: At JLL, Overseeing all building systems including fire/life safety, MEP and all critical utilities. Ensuring the documentation of assets under asset list/ tracker. Ensuring the documentation and checking of the assets under defect liability period and AMC/CAMC in a tracker. Be responsible for hiring, training and development of shift engineers and maintenance staff. Formulating suitable budgeting controls and Monitoring SLA s & KPI s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Play a key role in managing Engineering operational accounts for buildings as required and assisting in budgeting. Recommending/implementing Asset specific maintenance, safety procedures and enforcing compliance To ensure all the planned preventive maintenance (PPM) are being timely carried out. Suggest and implement improvements for preventive maintenance programs as required. Coordinating with contractors, tenants and engineers. Maintaining service /repair contracts. Conducting risk/root-cause analysis in case of system failures and breakdowns and creating corrective /preventive action plan. Implementing and administering inventory control programs for purchase of parts and utilisation. Assessing of the building operations and working towards mitigation of highlighted inherent risks. Conducting regular inspections of operating MEP equipment systems; making necessary adjustments and managing controls as per requirements. Ensuring compliance with applicable codes, regulations, government agencies and company directives. Coordinate and maintain the as-built drawing and transition document library. Creating emergency response plan and taking part in evacuation drills. Maintaining engineering and other reports like DMR and MMR. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.Facilitate the services under the Slogan No Safety No Work . Additionally, this role requires a thorough understanding of all safety and environmental concerns as they relate to the equipment and the overall plant arena.
Posted 2 months ago
5.0 - 10.0 years
5 - 10 Lacs
Coimbatore
Work from Office
Role & responsibilities Regularly communicate with the facility and engineering agencies to ensure smooth working of all the machinery and equipment in the mall. Coordination with the entire site Engineers. Timely payment of all the bills related to electricity, water and other supplies and facilities. Collection of Machinery details and preparation of MIS Planning and organizing of the maintenance department. AMC Maintenance for all equipment. Make maintenance schedules for all equipment and areas and regulate maintenance staff in executing them. Procurement of all accessories required by maintenance personnel such as carpentry tools, electrical kit, plumbing tools, chemicals to practice inventory control for the same. Complying with the company standards of quality, hygiene, purchase etc. Procuring materials complying the quality standards. Preparation of the daily reports to all regarding the A/C Readings, energy consumption, technical details. Provides training to the staff whenever required. Preparation and maintenance schedules as per maintenance as per ISO standards. Attending day today breakdowns. Imparting training to staff regarding operations & maintenance. Preparation annual budgets, MIS, manpower management ensuring smooth and cost-effective operation of all resources with all the staff. To conduct surveys of new projects, to make profit/loss accounts & proposals for all the sites. Introduces new mechanisms for implementation in Technical and Operations after benchmarking the processes of the competitors Follow Up for quotations for procurement of material and comparative preparation for AMCs Preferred candidate profile Minimum 5-8 years in Technical in Hotels/Food Retail/property management good communication and interpersonal skills Ability to handle team of technical professional Ability to take decisions independently working on self-managed projects as well as of a team Ability to train the staff on technical problems Strong delegating power Knowledge of latest technical procedure
Posted 2 months ago
3.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
What this job involves: Providing onsite support You will be the upper facilities management s trusted right hand on all facilities-related activities like maintenance of high quality of Housekeeping standards, Pest control, Landscaping, vendor activities, Events Management, managing daily deployment of vendor staffs, attend and closure of user complaints, records for repair & periodic maintenance of cleaning equipment, store management, monitor par stock of chemicals & consumables, training vendor staffs on process & procedures, coordination with vendor on waste management. You ll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Assist in controlling the expenses & provide cost effective solutions. Must be able to work in multiple shifts & timings. Provide with all sorts of Daily/Weekly/Monthly reports and ensuring timely submission of vendor invoices. Where can processes be improved How can we save costs These are questions that will be at the forefront of the team s thinking. You, too, will always have an eye on this, contributing suggestions as they arise. You ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping ,pest, landscape and appointment coordination. Also part of your job scope is to hit key performance indicators and meet service level agreements. Meeting the clients facilities needs At JLL, we put client satisfaction at the front and Centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, you ll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as you ll take part in the procurement of vendors and services from time to time. Making everyone safe and risk-free Do you value workplace safety If so, you ll be a perfect fit for the job. In this role, you will ensure everyone s health and safety by keeping safe workplace procedures in place and order. You ll also be expected to carry out these procedures, as needed. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. You ll also be expected to follow escalation and incident reporting procedures and comply with the firm s guidelines and strategies. Sound like you To apply, you need to be a: Passion for service Do you have a prior experience in facilities, property management, hospitality or other related fields Do you have an understanding of local occupational health and safety requirements, critical facilities and vendor management Are you knowledgeable in various property systems You are what we re looking for! Team player JLL s unmatched excellence is only made possible by team work a core value we want you to possess. As the Facilities Executive, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our I am JLL core behaviors is also under your mandate. Client focused enthusiast It is important that you can easily interact with the general client staffs and vendors to deliver efficient services, attend user complaints & take service recovery measures. We ll also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smile at all times, even when times get rough occasionally.
Posted 2 months ago
3.0 - 5.0 years
2 - 6 Lacs
Mumbai
Work from Office
What this job involves: Executing flawless technical activities As the go-to person in all things technical, you ll keep the Company up to speed on operating and utilities costs. Together with the building manager, you will monitor the invoices for technical services rendered. Aside from these, you ll keep an eye out on the maintenance practices of our contractors to ensure that their scope of work is aligned with manufacturer recommendations and our own preventive maintenance standards. You ll also oversee the repair and maintenance of cooling and heating systems, plumbing and water supply, electricity and lighting fixtures, and other equipment and supplies. Moreover, you ll be in charge of performing routine inspection, inventory and documentation of these systems. Providing sound leadership to boost results Ensuring smooth day-to-day operation is a responsibility that requires impeccable leadership skills. You ll demonstrate this by overseeing our electricians and their scope of work. You ll also work closely with pretty much everyone across the board--from superiors to peers and subordinates. Aside from our internal teams, you ll also be the main point of contact for our vendors for all maintenance services. Churning out reports will also be part of your mandate. In this role, you ll monitor our maintenance activities, and produce daily and weekly summary reports on these activities. Sound like you To apply you need to have: Technical competence like no other Working for a global real estate leader like JLL, you must demonstrate technical expertise that will help you go head-to-head with some of the industry s most brilliant minds. Having said so, the ideal candidate must be a degree holder with at least three years experience in the field. Likewise, you must possess a strong working knowledge of policies, building maintenance and people management. Proven expertise in the principles and techniques of carpentry, electrical, plumbing, and general property management may also give you an edge in getting the job. Scheduled Weekly Hours: 48
Posted 2 months ago
2.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Job Summary The Workplace Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties. The Ambassador will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. This client-facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality-focused workplace environment Key Responsibilities: Client and Employee Assistance: Walk floors and shared spaces to ensure they are stocked, maintained, and appropriately utilized. Serve as the primary point of contact for employees, providing a high-touch, hospitable experience. Maintain conference rooms for cleanliness and set-up. Organize and manage fun, engaging community events to foster employee connections. Drive behavioral changes to support new ways of working (e.g., hoteling etiquette). Conference and Meeting Room Booking Management: Liaise with the cleaning team to ensure meeting rooms are clean and tidy after each use. Coordinate furniture movement with floor SPOCs/Leads and obtain necessary approvals. Check and ensure all necessary equipment and facilities are in good working condition. Collaborate with relevant teams for outsourced items ordered for events. Be aware of any project works or building issues that may impact your customers Community & Event Management: Conduct pulse surveys to understand occupants' needs and address concerns. Conduct monthly Workplace Connect and Focus Meet sessions with various projects. Capture feedback through personal interactions and point of view app. Perform routine walkthroughs and assessments of the space. Maintain effective communication and working relationships with all other departments. Conduct employee events focusing on driving connection, creating awareness and supporting them in workplace. Oversee events/work with the internal client SPOC team to create a calendar of events, learn sessions. Provide outputs of workplace meetings, forwarding business comments and reactions on workplace issues to client CRE team. Floor Inspections Monitor cleanliness at the workplace especially key touchpoint areas. Ensure level of cleanliness is at its optimum level. Conduct daily walk with site cleaning supervisor and ensure standards are met according to the PPM. Manage vendor to ensure compliance for scheduled maintenance. Requirements: Excellent interpersonal skills with a customer-focused mindset. Strong organizational and problem-solving abilities. Proactive and self-motivated individual with the ability to work independently. Attention to detail and ability to prioritize tasks. Good communication skills with the ability to engage and connect with people. Qualifications Bachelor s degree or equivalent Prior relevant experience in hospitality, facility/property management, building operations and/or knowledge of commercial real estate, preferred Exceptional customer service skills and professionalism with a passion for hospitality Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service Excellent verbal and written communication skills with the ability to communicate professionally Excellent organizational skills and process management Ability to work independently - strong prioritization and time management skills Ability to work with diverse teams - lead by example; respectful, cooperative, accountable Ability to manage multiple priorities and deliver results in a fast-paced environment Ability to quickly adapt to new devices, technology, and applications Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, Outlook)
Posted 2 months ago
2.0 - 4.0 years
3 - 5 Lacs
Chennai
Work from Office
Property and Asset Management You will be in charge of the safety and security aspects of your designated site. Your role will be to prevent Security lapses and be the first responder to emergency and non-emergency situations. Security planning, risk assessment & formulating effective guarding strategies are some of your key responsibility areas. Your role will incorporate managing the following: Supervising security staff, assigning/monitoring work assignments and providing training in daily security procedures, customer service skills, basic life safety and first aid, etc. Maintaining and updating security policies, checklists and procedure manual. Having a working knowledge of all current building s security panels, fire and life safety code requirements. Managing all manpower records for on-roll and contract staff (training, compliance documents and scheduling details) Ensuring fire drill is carried out every week for security and unit staffs. Physically patrolling the designated area (focusing on elevators, and all areas of ingress/egress); using surveillance equipment, access control points, and alarms. Control buildings access and monitor activities of visitors. Conducting Security investigations and preparation of Incident report. Tracking of material movement and stock of lost and found. Regular and ongoing communication with Property Manager/Team members/Clients regarding events, incidents, concerns of Security Team members, recommendations, staffing needs, etc. Approving and interviewing hiring of contract security staff personnel. Ensuring customer related briefing is provided to all site employees. Carrying out weekly meetings with vendor operations head and share M.O.M with PM and client. Reviewing security after hour s reports and monitor staff performance. In case of emergency coordinate with the respective tenant /administration staff/client and ensure quick movement/transfer the injured person to the nearest hospital by coordinating with and handing-over to local doctors / local legal bodies etc. Drafting disaster management plan in co-ordination with site team members & Property Manager. Playing a key role emergency (i.e. fire, evacuations human crisis, etc). Monitoring and being a part of performance/behaviour related meetings regarding contract staff Implements and provides budgets relating to the security requirements and staffing.
Posted 2 months ago
2.0 - 7.0 years
4 - 8 Lacs
Bengaluru
Work from Office
JOR RESPONSIBILITIES People Management (where applicable) Demonstrate and ensure to instill a culture in the team that match our I am JLL core behaviors and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer Manage and coach team Develop and sustain a high-quality well motivated team Ensure high staff morale, trust and work ethics Actively support an environment that supports teamwork, co-operation and performance excellence within team Assist in mentoring and enabling Training & Development of team members Client/Stakeholder Management Deliver excellent customer service to meet on-site client s expectations Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels Monitor procedures to ensure client s expectations are conveyed and worked upon Procurement & Vendor Management Manage multiple vendors including hard and soft skills to deliver services on time and within budget Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices Contracts Management Ensure that all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of Ethics Monitor expiry of contracts and initiate re-procurement if needed Continually assess contracts to ensure best value delivered to the client Finance Management Ensure that the site s financial operations are meeting targets and control requirements Assist and monitor financial processes to ensure account payable procedures are followed at all times Health & Safety Management Implement and manage safety procedures to ensure the provision of a safe working environment Ensure compliance with statutory regulations on fire, health and safety standards Site Operations Management Implement Industry Best Practice operations Assist and monitor to ensure all building procedures and performance measures are maintained at all times Ensure all Critical Environment (CEM) requirements are met Seek ways to reduce costs and improve operational standards 24/7 emergency call support and site attendance is required Risk Management Assist in the implementation and management of a property risk management program Support the implementation and monitoring of disaster recovering and business continuity plans Follow established escalation procedures and incident reporting procedures Adhere to Jones Lang LaSalle s business conduct by ensuring compliance with the firm s guidelines, procedures and strategies Achieve Key Performance Indicators and Service Level Agreement targets CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Min. 2 years of experience in facilities, property management, hospitality or related field Qualification : Diploma in Electrical or BE in similar discipline Experience of working in environment Knowledge of local health and occupational safety requirements Knowledge of critical facilities Knowledge of vendor management for specialized services An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) Proven capacity to understand and interpret commercial contracts Strong budget management and financial analysis skills Critical Competencies for Success Client Focus & Relationship Management Ease of interaction with a wide range and wide level of client staff Ability to manage conflict and balance between client and firm requirements Has a customer-oriented attitude Demonstrates proactive & professional approach to customer service Project Management & Organizational Skills Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Demonstrated superior people management skills - ability to lead team effectively, train t, hem well, and promote open, constructive and collaborative relationships at all levels Strong communicator - Good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener Passion for quality - has an eye for detail to make sure the best delivery of services Self-motivated; confident & energetic Ability to effectively deal with stressful situations Flexible - able to adapt to rapidly changing situations Strongly goal-oriented - able to focus on meeting all performance targets Is a team player - able to cooperate and work well with others to meet targets Proven ability to initiate and follow through with improvement initiatives Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Technical Competence Should have hands on experience on handling DG, HVAC, UPS, life & Safety Equipment, STP Utility equipment s like HT\LT, Lift operations AMC vendor coordination Through knowledge in preparing of facility required reports related to technical aspects Knowledge of Legal compliance documents / Building compliance and if any required related to facility Coordination with BESCOM, KSPCB, BBMP, Land lord etc
Posted 2 months ago
1.0 - 3.0 years
2 - 4 Lacs
Mumbai
Work from Office
Key Responsibilities Establish direct relationship with the employees. Single Point of Contact of employees Respond and close all feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines of the area allocated Have periodic connects with all point of contact of different business to understand their perspective of service Execute employee engagement events & Participate in promotions in line with client expectations Report any concerns or patterns in employee feedback periodically to Assistant Manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc. Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about varieties of food available, programs and other services. Take daily customer feedback & Maintain good POY score. Making people aware about new food program and offers and speciality. Always maintain grooming standards set by the organization
Posted 2 months ago
10.0 - 11.0 years
14 - 15 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Hospitality and Customer Experience. Revenue Generation and Profitability. Operations Productivity. Client Relationship. SOP and Best Practices. Meetings and Events. MIS and Reporting.
Posted 2 months ago
9.0 - 14.0 years
6 - 8 Lacs
Noida
Work from Office
Managing warehouse, store management. To ensure proper maintenance of personal record of all teaching and non teaching staff including drivers, conductors, mechanics, Security personnel and other facility staff of the School. To ensure implementation of proper inventory system of all items. Day to day General Administration (Reception front office/ Conference rooms etc) Building maintenance & Facility management Physical security Housekeeping management Responsible for space planning and seating arrangements (work station) Pantries/ canteen daily activity Managing ground staff Maintenance of the office equipment Ticketing, Hotel booking and vehicle booking To oversee that the office/Schools facilities are cleaned and maintained to the highest standards and ensure that the Schools site is aesthetically pleasing. To ensure that the electricity, water supply, sanitation system are regularly checked for efficiency and safety and meet the standard required by the Government Department.
Posted 2 months ago
7.0 - 11.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Skill required: Contracting - Contract management Designation: Contract Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: French - Advanced What would you do? Imagine being part of team that helps transform leading organisations and communities around the world! At Accenture we put innovation at the heart of everything we do and coupled with our core values of client value creation, one global network, respect for the individual, best people, integrity and stewardship, we offer careers that provide unparalleled opportunities for career growth and job satisfactionContract Management is part of our Legal and Commercial Services. Our professionals bring innovative ideas to commercial reality with a focus on maximizing value for all parties through a deep understanding of legal, business and commercial risks. We work alongside Accenture sales and delivery teams throughout the entire contract lifecycle to provide high quality advice and support for negotiation, drafting and ongoing management of client contracts. We apply commercial and contractual expertise to lead the delivery of legal & commercial outcomes for our priority engagements and portfolios, including Sales growth:expanding the footprint of our agreements and supporting new business; Revenue protection:delivering on our contractual commitments; Margin improvement:effectively managing commercial levers, risks and issues; and Compliance with contract obligations and Accenture policy. Equal Employment Opportunity Statement:We are an equal opportunity employer. We have an unwavering commitment to equality for all. Together, we are acting, we are leading, and we will drive change across the globe. What are we looking for? Education: Bachelor's degree required. Membership: Member of World Commerce and Contracting (previously International Association for Contract and Commercial Management (IACCM)) or National Contract Management Association (NCMA) and/ or professional certification considered a plus. KNOWLEDGE AND SKILL REQUIREMENTS: Experience and demonstrated capability in conducting and supervising investigations (including compliance-related investigations, employment investigations, and governmental investigations) and in drafting confidential reports and advising senior leadership on such risks. In-depth knowledge of local ethical/conduct/compliance-related risks, employee rights and obligations, and related laws Extensive experience in employee relations and workplace investigations Minimum 4 yrs. relevant experience as a contract manager Able to collaborate and communicate effectively with client executives at all levels of the organization Basic understanding of commercial contracting regulations and principles, subcontracting practices; and commercial contracting terms and conditions BEHAVIOURS AND ATTRIBUTES: Open to work with and understand cross-cultures and locations throughout the Accenture global organization. Understand the value of diversity and recognize the strengths that different styles, innovative perspectives and experiences bring to Accenture. Demonstrate inclusion and respect for all individuals regardless of gender, race, ethnicity, religion, belief, age, disability, culture, social status and/or sexuality. Leader as well as team player, collaborative and persuasive; able to work well with executives and non-executives WORK REQUIREMENTS: Travel may be required Roles and Responsibilities: Support contract management teams across projects and accounts; work with account leadership, client commercial and business stakeholders to understand and support client needs and priorities; account strategy, objectives, and opportunities. Work with contract management staff across multiple projects, accounts, and geographies Support the identification, escalation and resolution of commercial and contract risks and issues working with CM and project leadership to ensure the best outcome for all parties. Support pre-award sales activities, engage in discussions with delivery team regarding potential deal shaping and contractual outcomes with sales teams and business leadership, including contract drafting support. The contract management function is client facing and has a key role in building trusted relationships with client counterparts Qualification Any Graduation
Posted 2 months ago
6.0 - 11.0 years
7 - 11 Lacs
Chengalpattu
Work from Office
Coordinate and oversee the maintenance and repairs of the apartment complex, including common areas, amenities, and individual units. Serve as the primary point of contact for residents, addressing their concerns, handling complaints, and facilitating effective communication between tenants and property management. Develop and manage budgets for the property, monitor expenses, and ensure operations are within budgetary limits. Ensure compliance with local building codes, fire safety regulations, and other applicable laws. Conduct regular property inspections, identify maintenance issues, safety hazards, and coordinate necessary repairs or upgrades. Manage relationships with external vendors, contractors, and service providers to ensure quality services are delivered. Implement and maintain energy-saving initiatives, monitor utility consumption, and educate residents on energy conservation practices. Integrate technology solutions such as property management software, smart building technologies, and security systems to streamline operations and enhance efficiency. Maintain accurate records related to maintenance, repairs, and resident interactions, and generate reports on key performance indicators. Develop and implement emergency preparedness plans, conduct drills, and ensure proper communication systems are in place. Stay informed about environmental regulations, implement waste management and sustainability practices as required. Coordinate renovation projects and capital improvement initiatives to enhance the propertys value and appeal. Ensure compliance with regulatory requirements, including building codes, fair housing laws, and accessibility standards. Required Candidate profile Proven experience as an Apartment Facility Manager or in a similar role, preferably in a residential property management setting. Strong technical knowledge in building maintenance, repairs, and facility management practices. Excellent organisational, problem-solving, and decision-making skills. Knowledge of local building codes, safety regulations, and environmental compliance.
Posted 2 months ago
10.0 - 15.0 years
4 - 5 Lacs
Chengalpattu
Work from Office
Coordinate and oversee the maintenance and repairs of the apartment complex, including common areas, amenities, and individual units. Serve as the primary point of contact for residents, addressing their concerns, handling complaints, and facilitating effective communication between tenants and property management. Develop and manage budgets for the property, monitor expenses, and ensure operations are within budgetary limits. Ensure compliance with local building codes, fire safety regulations, and other applicable laws. Conduct regular property inspections, identify maintenance issues, safety hazards, and coordinate necessary repairs or upgrades. Manage relationships with external vendors, contractors, and service providers to ensure quality services are delivered. Implement and maintain energy-saving initiatives, monitor utility consumption, and educate residents on energy conservation practices. Integrate technology solutions such as property management software, smart building technologies, and security systems to streamline operations and enhance efficiency. Maintain accurate records related to maintenance, repairs, and resident interactions, and generate reports on key performance indicators. Develop and implement emergency preparedness plans, conduct drills, and ensure proper communication systems are in place. Stay informed about environmental regulations, implement waste management and sustainability practices as required. Coordinate renovation projects and capital improvement initiatives to enhance the propertys value and appeal. Ensure compliance with regulatory requirements, including building codes, fair housing laws, and accessibility standards. Required Candidate profile Proven experience as an Apartment Facility Manager or in a similar role, preferably in a residential property management setting. Strong technical knowledge in building maintenance, repairs, and facility management practices. Excellent organisational, problem-solving, and decision-making skills. Knowledge of local building codes, safety regulations, and environmental compliance.
Posted 2 months ago
2.0 - 5.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Storable is looking for a UI/UX Product Designer to join our growing design team. In this role, you'll craft intuitive, effective, and cohesive experiences that drive user satisfaction and measurable business outcomes. you'll help shape key areas of our platform whether that s scalable services, self-storage business operations, or online consumer journeys. If you thrive on cross-functional collaboration, user empathy, and the challenge of designing for complexity and scale we'd love to hear from you. What you'll Do Design for Impact: Create user-centric interfaces that simplify complex workflows across multiple domains platform systems, business operations, or consumer interactions Collaborate Cross-Functionally: Partner with Product, Design, and Engineering to translate business and user needs into elegant design solutions Craft and Iterate: Develop and refine wireframes, user flows, journey maps, prototypes, and high-fidelity UI designs to explore and validate ideas Champion the User: Conduct research and usability testing, gathering feedback to ensure designs meet real-world needs across diverse audiences from business owners to end consumers Think Strategically: Use system thinking and information architecture to develop scalable solutions that serve multiple industries such as Storage, RV/Campgrounds, and Marine Drive Development: Support implementation through detailed design documentation, sprint planning participation, and close collaboration with engineering during delivery Shape the System: Contribute to and evolve design systems and component libraries to ensure consistency, accessibility, and scale across products Communicate with Clarity: Use storytelling, data, and visuals to present design rationale and align stakeholders across teams What you'll Bring 5+ years of experience in UI/UX design (B2B, B2C, or platform experience) A portfolio showcasing your process and impact ( required for consideration ) Proficiency in Figma for creating designs and interactive prototypes Demonstrated experience in cross-functional collaboration (Product, Design, and Engineering) Previous work in complex domains such as e-commerce, operations platforms, or multi-tenant systems Ability to work from scratch or iterate on existing ideas with a high degree of independence Excellent communication, storytelling, and interpersonal skills Deep user empathy and a strong sense of business context Receptiveness to feedback and a passion for continuous improvement Why Storable we're a pet-loving, life-event-celebrating, always-learning, winning team. Join a culture where your growth matters, your voice is heard, and your work directly improves the lives of thousands of businesses and millions of their customers. About Us: At Storable, we're redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com . At the heart of Storable is our Win More culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. We strive to empower our team and our customers to achieve and win more than ever before. Benefits and Perks: Comprehensive Insurance (FAQ) - 6 lakh health coverage for self, spouse, 2 children, and parents. Life & accidental insurance for additional protection. CTC*3 or 1 CR whichever is the lesser Internet & Mobile Reimbursement - 1500/month for internet and 1000/month for mobile expenses. Learning & Growth - Access LinkedIn Learning and AWS certification reimbursements to enhance your skills. we'llness Programs - Participate in Bright Breaks to recharge and maintain a balanced lifestyle. Free Meals & Snacks - Enjoy complimentary lunches and a variety of snacks daily. Bucketlist & Recognition - The Bucketlist program allows you to recognize your peers and colleagues. Each month, individual contributors receive $15, while managers receive $30. Additionally, we have recognition awards to celebrate employee achievements across various categories. Special Celebrations - $100 gift when you get married, welcome a new baby, or buy a home. Leave Policy - 50 days of leave annually, including 10 holidays, for rest and rejuvenation.
Posted 2 months ago
11.0 - 15.0 years
35 - 40 Lacs
Hyderabad
Work from Office
We are seeking a Director, APAC People Operations to lead, scale, and execute our HR and Talent Acquisition and Operations strategy across our APAC offices by partnering closely with the other Storable APAC leaders. This role will be a member of the leadership team for both India and Australia and will oversee the APAC Talent Acquisition team and HR Business Partners, ensuring that hiring, engagement, and culture-building efforts align with Storable s mission and high standard of excellence. This role requires a strong, business-focused HR leader with experience leading regional teams, driving culture transformation, and scaling HR operations in high-growth global organizations. The ability to influence stakeholders, execute change management, and lead high-impact HR initiatives is key to success in this role. What you'll do every day: Serve as a member of the Leadership teams for the Hyderabad and Gold Coast offices, driving standards of excellence and setting the tone for professionalism and performance for the region. Oversee and direct the Talent Acquisition and HR Operations teams for APAC. Develop and execute HR strategies that drive engagement, performance, and culture-building across Storable s India and Australia offices. Own the end-to-end talent acquisition strategy for APAC, ensuring we attract and retain top talent while maintaining a lean, efficient, and scalable hiring process. Partner with business leaders to implement performance management, succession planning, compensation cycles, and leadership development programs tailored to the APAC region. Champion employee engagement initiatives, including on-site events, team-building activities, and recognition programs to reinforce Storable s unique culture. Ensure compliance with local labor laws and regulations in India and Australia, proactively managing HR policies and best practices. Develop and execute a comprehensive hiring strategy across diverse markets (India, Australia), ensuring alignment with Storable s business objectives and growth plans. Partner with global HR, L&D Centers of Excellence, Shared Services, and executive leadership to align APAC operations with Storable s broader business and people strategy. Coach leaders and frontline managers on change management, professional development, and servant leadership. What you need to bring to the table: 12+ years of experience in HR/People Operations at global, product-led organizations 5+ years of global leadership experience with at least 2 years exposure to Australian labor law Proven ability to lead, develop, and scale global teams in a fast-paced, high-growth environment. Strong servant leadership mindset, with a focus on team development and collaboration. Deep understanding of global recruitment best practices, market trends, and experience sourcing talent in diverse markets. Strong knowledge of technical, product and G&A recruiting - you have playbooks that work. Ability to balance high-level strategic planning with hands-on execution as a player/coach. Comfortable managing both big-picture objectives and day-to-day recruiting and operations. Strong experience operating in a fully remote or hybrid work environment, effectively managing global recruitment efforts and remote teams. Bonus Points Experience using Greenhouse ATS, ADP WorkforceNow, Slack, GSuite, and/or Lattice Benefits and Perks: Comprehensive Insurance (FAQ) - 6 lakh health coverage for self, spouse, 2 children, and parents. Life & accidental insurance for additional protection. CTC*3 or 1 CR whichever is the lesser Internet & Mobile Reimbursement - 1500/month for internet and 1000/month for mobile expenses. Learning & Growth - Access LinkedIn Learning and AWS certification reimbursements to enhance your skills. we'llness Programs - Participate in Bright Breaks to recharge and maintain a balanced lifestyle. Free Meals & Snacks - Enjoy complimentary lunches and a variety of snacks daily. Bucketlist & Recognition - The Bucketlist program allows you to recognize your peers and colleagues. Each month, individual contributors receive $15, while managers receive $30. Additionally, we have recognition awards to celebrate employee achievements across various categories. Special Celebrations - $100 gift when you get married, welcome a new baby, or buy a home. Leave Policy - 50 days of leave annually, including 10 holidays, for rest and rejuvenation.
Posted 2 months ago
8.0 - 12.0 years
9 - 14 Lacs
Pune
Work from Office
Total administration, security & infrastructure operations for a large manufacturing plants, R&D as well as Corporate office - welfare, Planning, Transport, Canteen, Estate Mgt, Security, Housekeeping, Vendor Mgt, safety, govt. liasoning & costing. Required Candidate profile Exp in Admin, facilities, security, transport, housekeeping, Welfare, Contracts, Govt liaison & safety. Should have good working exp in R&D center of a manufacturing company .
Posted 2 months ago
8.0 - 12.0 years
9 - 14 Lacs
Pune
Work from Office
Total administration, security & infrastructure operations for a large manufacturing company Corporate office - welfare, Planning, Transport, Canteen, Estate Mgt, Security, Housekeeping, Vendor Mgt, safety, govt. liasoning & costing. Required Candidate profile Exp in Admin, facilities, security, transport, housekeeping, Welfare, Contracts, Govt liaison & safety. Should have good working exp in Corporate office of a manufacturing company .
Posted 2 months ago
3.0 - 8.0 years
2 - 3 Lacs
Bengaluru
Work from Office
A positive attitude and a team-oriented mindset, strong leadership and facility management skills. Qualifications : Diploma or ITI background. 3+ years of relevant experience in Electronic Manufacturing Industry Language Proficiency: Kannada or English Positive attitude and ability to work as part of a team.
Posted 2 months ago
4.0 - 8.0 years
9 - 14 Lacs
Ahmedabad
Work from Office
Manages rooms and function space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits for hotels in the market. Responsible for building rates, packages and hotel sales strategy information in the hotel(s) inventory systems. The position makes pricing and positioning recommendations for market hotels. Conducts analysis of revenue, profit and demand associated with hotel rooms and space inventory. Position contributes to forecasts, budgets, weekly and daily projections. Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities CANDIDATE PROFILE Education and Experience A degree in a relevant business discipline preferred or demonstration of equivalent work experience. CORE WORK ACTIVITIES Executing Revenue Management Projects and Strategy Manages room authorizations, rates and restrictions. Manages function space authorizations, restrictions and rental. Manages rooms inventory to maximize cluster rooms revenue. Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. Releases group rooms back into general inventory and ensures clean booking windows for customers Ensures that the hotel(s) sales strategies are effectively implemented in the reservation system and the inventory system. Prepares sales strategy critique. Monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Supports cluster selling initiatives by working with all reservation centers. Uses reservations system and demand forecasting systems to determine, implement and control selling strategies. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests. Ensures compliance and participation in company promotions and eCommerce channels Ensures all hotels follow brand strategies that will maintain and/or increase the hotel(s) revenue per available room (RevPAR) and revenue per available square foot (RevPAS). Understands the working relationship between sales, reservations and property management systems. Participates in periodic regional reviews Promotes and protects brand equity. Achieves and exceeds goals including performance goals, budget goals, team goals, etc Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Establishes long-range objectives and specifying the strategies and actions to achieve them. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc). Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales. Creates long range forecast for rooms and catering by segment and updates forecast every period. Creates weekly forecast for property operations and staffing purposes Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Maintains accurate reservation system information. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Assists with account diagnostics process and validates conclusions. Provides revenue analysis functional expertise to general managers, property leadership teams and market sales leaders. Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space - for prescribed timeframes Prepares revenue and profit opportunity analysis. Manages all revenue, profit and demand data associated with rooms and function space Develops and/or uses analytical tools and systems to maximize revenues and profit. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Using computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc Building Successful Relationships Proactively develops constructive and cooperative working relationships with others, and maintains them over time. Acts as a liaison, when necessary, between property and regional/corporate systems support. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 2 months ago
15.0 - 20.0 years
12 - 18 Lacs
Chennai
Work from Office
Purpose of the job role: To lead and manage the end-to-end property and facilities operations of a commercial IT park, ensuring optimal utilization of space, cost efficiency, safety, and high-quality service delivery to tenants and internal stakeholders. Key Responsibilities: 1. Property & Facilities Management Oversee day-to-day operations of the IT park including building maintenance, housekeeping, landscaping, and security. Ensure compliance with statutory regulations (fire safety, environmental, labor laws, etc.). Manage energy efficiency, sustainability initiatives, and waste management. 2. Strategic Planning & Budgeting Develop and implement long-term property strategies aligned with business goals. Prepare and manage annual budgets for facilities, maintenance, and capital improvements. Optimize operational costs while maintaining service quality. 3. Vendor & Contract Management Select, negotiate, and manage contracts with vendors for services like HVAC, elevators, cleaning, and security. Monitor vendor performance through SLAs and KPIs. 4. Infrastructure & Space Planning Plan and execute space allocation, refurbishments, and expansions. Coordinate with architects, engineers, and consultants for new developments or upgrades. 5. Stakeholder Engagement Act as the primary liaison between tenants, internal departments, and external agencies. Address tenant concerns and ensure high satisfaction levels. 6. Health, Safety & Risk Management Implement and monitor safety protocols and emergency response plans. Conduct regular audits and drills to ensure preparedness. 7. Team Leadership Lead a multidisciplinary team including facility managers, engineers, and administrative staff. Foster a culture of continuous improvement and service excellence. Preferred candidate profile Bachelors degree in Engineering, Facilities Management, or related field (MBA preferred). 15 - 18 years of experience in property/facilities management, preferably in IT/SEZ environments. Strong knowledge of building systems, statutory compliance, and vendor management. Excellent leadership, negotiation, and communication skills. Ready to work in Chennai location Location - Chennai (Tamil Nadu)
Posted 2 months ago
3.0 - 8.0 years
2 - 4 Lacs
Chennai, Bengaluru
Work from Office
Strong knowledge of property regulations, leasing agreements, and market trends. Proficiency in Microsoft Office, with expertise in Advanced Excel; experience with property management software is a plus
Posted 2 months ago
1.0 - 5.0 years
1 - 3 Lacs
Bangalore Rural, Bengaluru
Work from Office
We are Hiring for Facility Executive for HSR Layout location Role- Facility Executive Experience- 1 to 5 Years into facility or administration Salary- Upto 20-25K (Depends upon the interview) Skills- Good communication skills Experience into office administration Vendor coordination and Management Interested candidates share your updated cv on pragti.saxena@cielhr.com
Posted 2 months ago
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