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7.0 - 8.0 years

9 - 10 Lacs

Mumbai

Work from Office

Property Manager Property and Asset Management What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology.Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developingand supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLA s & KPI s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queriesin verbal/ written form. Ensuringrobust complaint management process is in place and is followedmeticulously Communicating and circulating information to occupants authorities on operational complications. Ensuringhealth and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implementedand enforced forcompliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate andmaintainthe as-built drawing and transition documentlibrary. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work .

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5.0 - 10.0 years

7 - 12 Lacs

Gurugram

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Business: Property and Asset Management, Gurgaon What this job involves We are seeking a professional and charismatic Lobby Manager to oversee the daily operations of our commercial complex's main lobby area. You will ensure we provide excellent services, creating a welcoming environment for tenants and visitors while maintaining smooth, efficient, and secure operations. Additionally, you will assist the Team Manager/Property Manager with assigned projects and provide backup support as needed. Your site deliverables will include Key Responsibilities: Manage the front desk and reception area, overseeing staff and daily operations Greet and direct visitors, tenants, and guests in a courteous and professional manner Coordinate with security personnel to maintain a safe and secure environment Handle visitor management systems, including check-ins, badge issuance, and access control Manage package and mail deliveries, ensuring proper distribution to tenants Respond to tenant inquiries and requests promptly and efficiently Coordinate with facilities management team on maintenance issues and special events Maintain a clean, organized, and presentable lobby area at all times Liaise with building management to address any concerns or issues Implement and enforce building policies and procedures Manage lobby digital displays and update building directories as needed Prepare daily reports on lobby activities and incidents Reporting: You will be reporting to the Property Manager

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4.0 - 5.0 years

3 - 6 Lacs

Gurugram

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Integrated Facilities Management What this job involves: To provide comprehensive facility and contract management for the client, with a focus on continuous improvement. Achievement of the Key Performance Indicators and Service Level Agreement targets Property Operations Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery this includes all cleaning functions, Pantry and Mailroom Pest Control, Indoor plant maintenance services. Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client Routinely Inspect all contracted services to ensure performance measures are being maintained Ensure Helpdesk service/Corrigo requests are attended to in time. Effectively manage the mailroom services to ensure an on time deliverable system Achieve client satisfaction to Client expectations. Reporting Daily/Weekly reports. Contribute to the Monthly Management Report to client and other reports as required. Vendor Management Manage service contracts, including inspections and quality management of service delivery Prepare tender documentation, evaluation of tenders; prepare contracts Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client. Others Manage all Health and Safety issues and actively participate in Health and Safety reviews Tertiary qualifications in property, building or facilities management required. Excellent people skills and ability to interact with a wide range of client staff and demands. Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable. Demonstrated experience with client reporting and preparation of reports required. Achievement of Contracted Service Levels and Performance Indicators. Achievement of contracted Customer Satisfaction expectations. Management of resource to ensure no disruption to client business. Achievement of savings initiatives as agreed with Client. Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map. Achievement of performance goals as agreed with manager Is able to make difficult decisions and resolve problems or improve operations . Actively searches out opportunities to achieve best results Listens effectively and communicates through actions and examples. Have strong written and oral communication skills. Sound like you. To apply you need to have: Mastery in the field You should have earned an experience of more than 4 to 5 years in Facility Management Soft Service . Well also expect you to work as a part of a diverse team in both leadership and individual contributor expertise. Scheduled Weekly Hours: 48

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7.0 - 8.0 years

9 - 10 Lacs

Gurugram

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What this job involves You will be responsible for managing daily operations at the site. You will be accountable for ensuring that all technical services are as per clients requirements. All electromechanical operations and their repair and maintenance will be in your purview. You would be managing the following:estate Develops/maintains effective Asset specific maintenance and safety procedure manuals. Ensuring proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and follow up for invoice from JLL office Submitting the invoice to the client and following-up for payments. Overseeing all building systems including fire/life safety, MEP and all critical utilities. Ensuring the documentation of assets under asset list/ tracker. Ensuring the documentation and checking of the assets under defect liability period and AMC/CAMC in a tracker. Be responsible for hiring, training and development of shift engineers and maintenance staff. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Play a key role in managing Engineering operational accounts for buildings as required and assisting in budgeting. Recommending/implementing Asset specific maintenance, safety procedures and enforcing compliance To ensure all the planned preventive maintenance (PPM) are being timely carried out. Suggest and implement improvements for preventive maintenance programs as required. Coordinating with contractors, tenants and engineers. Maintaining servicerepair contracts. Conducting risk/root-cause analysis in case of system failures and breakdowns and creating correctivepreventive action plan. Implementing and administering inventory control programs for purchase of parts and utilisation. Assessing of the building operations and working towards mitigation of highlighted inherent risks. Conducting regular inspections of operating MEP equipment systems; making necessary adjustments and managing controls as per requirements. Ensuring compliance with applicable codes, regulations, government agencies and company directives. Coordinate and maintain the as-built drawing and transition document library. Creating emergency response plan and taking part in evacuation drills. Maintaining engineering and other reports like DMR and MMR. Work closely with the regional RO HO SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Client: You will be working at Tata Primanti which is a Residential Condominium located at Sec-72, Gurgaon. Site dynamics: Work Schedule - 09:30 AM to 06:30 PM, 6 Days working and 1 Weekly Offs with CL/PL as per company Policy. Site team: Senior Property Manager +18 Reporting: You would be accountable to the Senior Property Manager. Sound like you? Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree Diploma in Electrical/MechanicalCivilMarine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry or Project Industry; residential experience is a must. Scheduled Weekly Hours: 48

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10.0 - 20.0 years

12 - 18 Lacs

Lonavala

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Implementation of Bylaws Communicate effectively with members, local authorities, vendors Maintenance of property and equipments Supervising staff at prop Ensure legal and accounting compliances Maintain MOM, Notices and complaints Track all projects Required Candidate profile 10+ years of Experience Should know Marathi Self-driven, Excellent verbal and written English language skills Negotiation skills to deal with multiple on-going projects Courteous and mature behavior.

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8.0 - 13.0 years

10 - 15 Lacs

Navi Mumbai

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Lead property and facility ops for data centres, ensuring 100% uptime, SLA compliance, safety, and team/vendor management. Handle hard/soft services, project execution, audits, emergency response, compliance, budgeting, and customer satisfaction.

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4.0 - 5.0 years

4 - 5 Lacs

Chennai

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Key Responsibilities Drive sales of residential properties. Handle client inquiries, schedule site visits, and conduct property presentations. Build and maintain relationships with clients, agents, and channel partners. Follow up with clients regularly and convert leads into successful deal closures. Stay updated on market trends, competitor activity, and industry developments. Collaborate with the marketing team to align campaigns with sales strategies. Maintain and update CRM systems with accurate lead and sales data. Requirements Minimum 4 years of proven experience in residential property sales. Strong understanding of construction and property trends. Excellent communication, negotiation, and interpersonal skills. Self-motivated with a result-oriented approach. Ability to work under pressure and meet sales targets. Proficiency in MS Office. A bachelor's degree in business, marketing, or a related field is preferred. What We Offer Attractive salary package with performance-based incentives. Opportunity to work with a reputed brand in the construction industry. Supportive team environment and growth opportunities. Regular training and development programs. Role & responsibilities

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4.0 - 10.0 years

4 - 5 Lacs

Hyderabad, Chennai

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We like to lead from the front. So, we re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every day is different at IHG, but you ll mostly be: Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations What We need from you: Minimum Diploma or equivalent, some college preferred 2 years front desk/guest service leader experience Must be fluent in spoken and written English Other languages may be preferred Basic mathematics skills Excellent communication, problem solving, reasoning and motivational skills Long periods of standing in the front desk areas and occasional lifting of heavy items Working knowledge of hotel property management systems like Opera beneficial Willingness to work evenings and weekends What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. We like to lead from the front. So, we re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every day is different at IHG, but you ll mostly be: Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations What We need from you: Minimum Diploma or equivalent, some college preferred 2 years front desk/guest service leader experience Must be fluent in spoken and written English Other languages may be preferred Basic mathematics skills Excellent communication, problem solving, reasoning and motivational skills Long periods of standing in the front desk areas and occasional lifting of heavy items Working knowledge of hotel property management systems like Opera beneficial Willingness to work evenings and weekends What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.

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2.0 - 5.0 years

2 - 6 Lacs

Hyderabad

Work from Office

Serve as the primary point of contact for Customers Executive Support Lead, providing prompt and courteous support for all workplace-related inquiries and issues. Act as a remote T2 support specialist, resolving technical issues and coordinating with respective resolving team point of contacts for topics such as network connectivity, software, and hardware. Collaborate with On-Site support teams to ensure seamless issue resolution and escalation management. Utilize exceptional problem-solving skills to troubleshoot and resolve complex technical issues, often with minimal information. Provide continuous proactive remediation to prevent issues from arising, ensuring a smooth and efficient work environment for our executives. Develop and maintain a deep understanding of Customers technology infrastructure and systems to provide effective support. Document and maintain accurate records of issues, resolutions, and knowledge base articles to improve future support. Identify and recommend opportunities for process improvements and implement changes as needed. - Grade Specific Remote Desktop Support Windows Administration End user management Experience in a technical support or concierge role, preferably in an executive support environment. Excellent communication, problem-solving, and interpersonal skills. Ability to work independently and as part of a team, with minimal supervision. Strong technical knowledge of workplace technologies, including Microsoft Office, Windows, and other productivity software. Experience with remote support tools and technologies. Ability to prioritize and manage multiple tasks and issues simultaneously, with a strong focus on customer satisfaction. Strong analytical and troubleshooting skills, with the ability to think critically and outside the box. Ability to maintain confidentiality and handle sensitive information with discretion. CompTIA+ Remote Desktop Technician or equivalent.

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10.0 - 15.0 years

6 - 9 Lacs

Gurugram

Work from Office

Role & responsibilities A Facility Manager's technical job description focuses on maintaining and optimizing building systems and infrastructure . This includes overseeing maintenance, repairs, and ensuring compliance with safety and regulatory standards. They manage contracts with vendors, supervise facility staff, and implement sustainability initiatives. Specific technical skills might include knowledge of HVAC, electrical, plumbing, and security systems. Key Technical Responsibilities: Maintenance and Repair: Overseeing routine maintenance, repairs, and preventative measures for building systems and equipment, including electrical, plumbing, HVAC, and security systems. Compliance: Ensuring compliance with safety regulations, building codes, and environmental standards. Contract Management: Negotiating and managing contracts with vendors for maintenance, repairs, and services like security, cleaning, and IT. Building Systems: Understanding and troubleshooting issues with building systems, including HVAC, electrical, plumbing, fire alarms, and elevators. Sustainability: Implementing and monitoring energy efficiency measures and sustainable practices within the facility. Emergency Response: Developing and implementing emergency procedures and protocols, and responding to facility emergencies. Technical Documentation: Maintaining accurate records of facility maintenance, repairs, and inspections. Supervision: Supervising facility staff, including technicians, maintenance personnel, and security staff. Project Management: Overseeing building projects, renovations, and capital improvements. Problem-Solving: Identifying and resolving technical issues with building systems and equipment. B. Tech/ Diploma in Civil, Electrical Preferred Contact :monica@jmdgroup.in 7838333569

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4.0 - 9.0 years

6 - 7 Lacs

Gurugram

Work from Office

Roles and Responsibilities Manage day-to-day operations of facilities, including soft services such as housekeeping, cafeteria management, pantry, facility administration, property management, and facility services. Ensure compliance with company policies and procedures related to facility operations. Coordinate with vendors for maintenance activities like HVAC, electrical works, plumbing repairs etc. Conduct regular inspections to identify areas for improvement in facility management processes. Develop and implement effective solutions to resolve issues efficiently. Desired Candidate Profile 5-10 years of experience in facility executive role or similar position. Strong knowledge of facility operations, facility administration, property management, soft services (housekeeping), cafeteria management. Excellent communication skills with ability to work effectively with cross-functional teams.

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5.0 - 10.0 years

9 - 12 Lacs

Surat, Mumbai (All Areas)

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Role & responsibilities Responsible for identifying new premises for branch, negotiate with Landlord, fixing rental and finalization of agreement. Recovery of security deposits Responsible for repairs and maintenance of the assigned branches/Regional offices with in TAT. Finalization of Owner Scope of work and BOQ Better Coordination with all Branches/ RBM/SRBM and ZH and ensure all the branches are functioning without any infra related issues. Ensure proper utilization of vendors. Ensuring all service tickets are closed with in time lines. Ensure relocation of the Branches are managed in a better way. Ensure updating MIS on a regular basis. Processing Purchase Request/Purchase orders/Invoice and ensure timely payment made to vendors. 5+ years of relevant experience from Banks/NBFCs.

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3.0 - 8.0 years

6 - 7 Lacs

Gurugram

Work from Office

Role & responsibilities Up keeping of all equipments & systems Managing all AMCs to ensure equipments are 100% up and available Stationery & Inventory Management, Overall Labor, compliance to be managed and to ensure 95% compliance score overall Coordinate with vendor and submit all the invoice every month without any delay Ensure to complete assigned inspections/audits through Famis 360 portal. Ensure to close all the Famis 360 work orders and PMs within defined SLA. Track and complete 52-week calendar Preventive Maintenance activity Vendor staff trainings to be conducted as per the training calendars and document in SharePoint Prepare, submit and review Monthly Report Expense tracking oversight and invoice management Mailroom Services & Process /Procedures Adherence Housekeeping Services HK Manpower, HK Consumables Building Cleanliness - Internal Pest Control activities. Daily Site Walk, Snag list, Checklists & Documents Tracking Vending Machines- Operations & Consumables Inventory GYM & Recreation Room maintenance. Employee feedback collation Coordination for Cafeteria Services Management. Solely handling internal events like town hall Taking care of client visit arrangements Ensuring adequate pantry consumable stock is available at all the time. Maintaining pantry consumable tracker day to day basis Staff briefing Events Handling, Conference Room Bookings, Coordination for Space Utilization Analysis Ensuring 52 weeks calendar scheduled task are being attended Ensuring FAMIS 360 Service requests and PM are closed within the SLA Training of the subordinate staff. Ensure HSSE norms are followed strictly by self & the team. Data Management & Records Maintenance Vendor Management

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9.0 - 13.0 years

7 - 12 Lacs

Bengaluru

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C&W Services is looking for Senior Manager - Facility to join our dynamic team and embark on a rewarding career journey Oversee facility operations including maintenance and security Manage vendor contracts and ensure regulatory compliance Optimize space utilization and staff safety protocols Drive cost-efficiency and infrastructure improvements

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1.0 - 3.0 years

1 - 2 Lacs

Chandigarh, Patna, Lucknow

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Key Responsibilities: * Manage daily hotel operations including front desk, housekeeping, food & beverage, and maintenance. * Ensure the highest standards of guest service and satisfaction. * Oversee financial activities including budgeting, forecasting, and cost control. * Hire, train, and lead a high-performing team. * Implement policies and procedures to maintain compliance with health, safety, and licensing standards. * Handle guest complaints and resolve issues in a timely and professional manner. * Collaborate with marketing and sales teams to drive occupancy and revenue. Qualifications: * Proven experience as a Hotel Manager or similar leadership role in the hospitality industry. * Strong understanding of hotel management software and systems. * Excellent leadership, communication, and organizational skills. * Ability to manage budgets, analyze financial data, and drive profitability. * Customer-focused mindset with a hands-on approach to problem-solving. * Degree or diploma in Hospitality Management or a related field is preferred. What We Offer: * Competitive salary and performance-based incentives. * A dynamic work environment in a respected hospitality brand. * Opportunities for career growth and professional development. Interested candidates can apply by sharing the following details:Updated CV/Resume Current CTC Notice Period Current Location Please share your details at shikhasharma.wv@oyorooms.com or reply to this message.

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1.0 - 4.0 years

3 - 5 Lacs

Noida

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Job Function: The Royalty Operations and Accounting Assistant is responsible for analyzing royalty data and supporting the preparation of royalty reconciliations, while ensuring the integrity of the royalty calculations and statements. This role entails conducting thorough reviews and precise interpretations of royalty, advance payments, and product structures to ensure accurate and compliant royalty disbursements, fully aligned with contractual obligations. Additionally, the assistant oversees the meticulous archiving of documents and accurately inputs royalty and subsidiary rights contract information into the royalty system. Collaboration with internal teams, including Portfolio and Legal, is essential to resolve inquiries and facilitate the seamless execution of royalty operations. Job Responsibilities and Accountabilities: General Profile: Role suited for individuals with limited or some years of experience, expanding skills within the Rights and Royalties domain. Responsible for seamless oversight of agreements and royalty data, contributing to the overall success of the Team. Engages in collaborative efforts to drive accurate royalty payouts through effective communication and teamwork. Expertise: Develops knowledge of royalty data analysis, reconciliation, and contract terms. Learns standard processes and procedures related to royalty operations. Accountability: Identifies and resolves routine problems related to royalty data and documentation; selects appropriate solutions from established options. Decisions primarily affect own work. Leadership: Manages workload under direct supervision, ensuring high-quality contributions to team performance. Adapts behavior and approach to suit different tasks and challenges. Archiving documents to the document library following a thorough review of agreements. Implement data retention policies in accordance with regulatory requirements and client agreements. Influence: Communicates relevant information clearly and professionally. Develops positive relationships with team members to foster collaboration. Skills, Knowledge, Behaviors: Strong attention to detail in royalty data analysis and reconciliation. Proficient in data maintenance; familiarity with Intellectual Property Management systems is a plus. Ability to manage workload efficiently and meet deadlines. Ensures data integrity and compliance through proper handling and archiving of legal and contractual documents. Excellent communication and organizational skills for effective collaboration within the team.

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2.0 - 7.0 years

1 - 2 Lacs

Solan

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Sodexo Food Solutions India Pvt. Ltd. is looking for Executive - Housekeeping to join our dynamic team and embark on a rewarding career journey Responsible for coordinating all work requests coming in through e mail, phone or any other form of communication regarding the services provided to the client by SodexoKey ResponsibilitiesCollaborate with other members of the Sodexo on site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times Qualification : HSC/equivalent or Diploma holder or Graduate Minimum 2 years experience in any facility management company or in a hospitality industry. Excellent knowledge of Word and Excel Excellent customer service skills Excellent communication skills Ability to deal with various types of people Effective time management skills Ability to work under pressure

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2.0 - 7.0 years

1 - 2 Lacs

Bengaluru

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Sodexo Food Solutions India Pvt. Ltd. is looking for Executive - Housekeeping to join our dynamic team and embark on a rewarding career journey Responsible for coordinating all work requests coming in through e mail, phone or any other form of communication regarding the services provided to the client by SodexoKey ResponsibilitiesCollaborate with other members of the Sodexo on site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times Qualification : HSC/equivalent or Diploma holder or Graduate Minimum 2 years experience in any facility management company or in a hospitality industry. Excellent knowledge of Word and Excel Excellent customer service skills Excellent communication skills Ability to deal with various types of people Effective time management skills Ability to work under pressure

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10.0 - 15.0 years

1 - 5 Lacs

Hyderabad

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Responsible for maintaining and continuously improving the Efficiency and profitability of the assigned operation, whilst Maintaining a high standard of service in accordance with Budget Key Responsibilities Should be innovative and should be able to give new ideas Should have good negotiation skills with vendors Conduct facility and EHS related trainings to the teams / vendors Ability to lead the team Should be able to quickly mobilize resources to meet the ever changing demands Should be able to coordinate with the building authorities for building related matters Reporting to the client on daily and weekly basis Work closely with finance to ensure vendors are paid on time Conducting compliance audits and ISO audits on behalf of clients Able to lead, guide and motivate for Entry level & Middle level staff Maintaining relationship with quality vendors that they are reliable and cost effective Make Daily Reports of Attendance, Consumable Report, and Incident Report & Clients Meeting Tracker Handling employees queries and resolving them in a professional manner Ensure all operational and safety procedures are properly followed Inspect and approve staff work performance Demonstrate leadership and training to staff Communicate effectively to staff Qualification: Should be having an experience of 10 years with Facility Management background. Should possess an eye for detail The person needs to have excellent communication skills, experience in working with a very young and demanding set of employees, having the ability to navigate in unknown circumstances and situations, and needs to connect well with the employees. A very smart, energetic person who is capable of taking initiative and decisions when needed.

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10.0 - 15.0 years

1 - 5 Lacs

Bengaluru

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Responsible for maintaining and continuously improving the Efficiency and profitability of the assigned operation, whilst Maintaining a high standard of service in accordance with Budget Key Responsibilities Should be innovative and should be able to give new ideas Should have good negotiation skills with vendors Conduct facility and EHS related trainings to the teams / vendors Ability to lead the team Should be able to quickly mobilize resources to meet the ever changing demands Should be able to coordinate with the building authorities for building related matters Reporting to the client on daily and weekly basis Work closely with finance to ensure vendors are paid on time Conducting compliance audits and ISO audits on behalf of clients Able to lead, guide and motivate for Entry level & Middle level staff Maintaining relationship with quality vendors that they are reliable and cost effective Make Daily Reports of Attendance, Consumable Report, and Incident Report & Clients Meeting Tracker Handling employees queries and resolving them in a professional manner Ensure all operational and safety procedures are properly followed Inspect and approve staff work performance Demonstrate leadership and training to staff Communicate effectively to staff Qualification: Should be having an experience of 10 years with Facility Management background. Should possess an eye for detail The person needs to have excellent communication skills, experience in working with a very young and demanding set of employees, having the ability to navigate in unknown circumstances and situations, and needs to connect well with the employees. A very smart, energetic person who is capable of taking initiative and decisions when needed.

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6.0 - 11.0 years

4 - 5 Lacs

Pune

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Role & responsibilities Support Property Manager for taking over Equipments and Building systems from Client Project Team including preparation of Snag / Defect list and regular review of Snag / Defect List. Preparation and Validation of BOQ related to ad hoc Civil Work Periodic Visual inspection of building structure and civil work and sharing of report for Client Review. Certification of measurement sheet & work completion related to ad hoc Civil work. Monitors work performed related to Civil by Outsourced Vendors and verified quantity and quality. Support Property Manager for Audits, Client Visits, Coordination with Tenants for Civil related matters. Ensures adherence to established client policies and procedures, objectives, quality assurance programs, safety standards and compliance. Implement planned preventive maintenance as per the schedule and report any abnormality / deviation. Support Property Manager for Incident reporting, Root Cause Analysis (RCA), Job Safety Analysis (JSA) and implementation of Best Practices and Innovations Timely Submission of MIS Reports, Daily Reports, MMR & QBR data Prepares scheduled and periodic reports of facility usage, maintenance, and condition. Preferred candidate profile BE/BTech/ Diploma in Civil Engineering DISCLAIMER Due to high volume of CV we receive, we regret that we may not be able to respond to all applications individually. We will contact you if your skills and experience match what is needed for the open role, or if there is a similar opportunity currently available.

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5.0 - 10.0 years

7 - 9 Lacs

Ahmedabad

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1. Housekeeping Management: Oversee the daily operations of the housekeeping department to ensure high standards of cleanliness, hygiene, and presentation throughout the hotel or facility. Develop and implement cleaning schedules for public areas, guest rooms, and back-of-house areas. Supervise housekeeping staff to ensure tasks are performed efficiently and in accordance with hotel standards. Ensure that all guest rooms are cleaned and maintained according to standard operating procedures (SOPs) and in a timely manner. Monitor the inventory of cleaning supplies and linens, ensuring proper stock levels are maintained, and that purchases are within budget. Develop training programs and conduct regular briefings for housekeeping staff to ensure the quality of service and safety standards are adhered to. Implement and enforce housekeeping policies and procedures to ensure compliance with health, safety, and environmental standards. 2. Technical knowledge: Successfully executed projects and maintenance related to utilities, including air compressors, chillers, HVAC systems, ETP, STP, WTP, evaporative units, goods lifts, boilers, and solar PV modules. Additionally, led the successful execution of green building projects, such as PEB structures, civil projects, fire-fighting systems 3. Front Office Management: Monitor front desk staff performance, ensuring they adhere to hotel policies, procedures, and customer service standards. Handle guest complaints, requests, and special requirements in a prompt, professional, and courteous manner. Collaborate with the reservations team to ensure room availability, proper booking procedures, and accurate communication with guests. Manage room allocations, ensuring rooms are prepared and ready according to guest specifications. Maintain and update front office manuals, training materials, and guest service standards. Ensure that front office operations align with revenue management strategies, including up-selling, occupancy optimization, and rate management. 4. Staff Management & Development: Hire, train, and supervise all front office and housekeeping staff, including department heads, supervisors, and operational staff. Develop team members through on-the-job coaching, performance appraisals, and training programs, ensuring career growth and skill enhancement. Conduct regular team meetings and performance reviews, providing constructive feedback and recognition. Create a positive, inclusive work culture that fosters teamwork and collaboration across departments. 5. Budget & Cost Control: Develop and manage the annual housekeeping and front office budgets, ensuring proper allocation of resources. Monitor and control operational costs to meet or exceed departmental budget goals. Ensure efficient use of materials, minimizing waste, and optimizing the use of manpower to maintain cost-effectiveness. 6. Collaboration & Communication: Work closely with other department heads (e.g., F&B, Maintenance, Sales & Marketing) to ensure smooth operations and high-quality service delivery. Communicate effectively with all departments to ensure operational coordination and guest satisfaction. Assist with crisis management or emergency situations in both the front office and housekeeping areas, ensuring quick response and resolution. 7. Compliance & Health & Safety: Ensure compliance with local regulations, fire safety laws, health and safety policies, and environmental sustainability practices. Regularly inspect guest rooms, public spaces, and back-of-house areas for safety, cleanliness, and adherence to safety standards. Ensure all staff are properly trained in emergency procedures and safety protocols. Preferred candidate profile Education: Bachelors degree or equivalent in Hospitality Management, IHM/BHM Experience: At least 6-12 years of experience in hospitality management, with a minimum of 2-3 years in a leadership role overseeing both front office and housekeeping operations. Skills: Strong leadership and team management skills. Excellent communication, interpersonal, and customer service skills. In-depth knowledge of housekeeping and front office operations, standards, and best practices. Budgeting and cost control experience. Ability to handle stressful situations and resolve guest complaints professionally. Familiarity with hotel property management systems (PMS) and housekeeping software. Problem-solving and conflict resolution abilities. Personal Attributes: Strong organizational skills and attention to detail. A customer-centric attitude with a passion for hospitality. Proactive and solution-oriented. Ability to lead by example, motivating and inspiring the team. Flexibility and adaptability in a dynamic work environment. Positive and energetic with a hands-on management style. Working Conditions: Full-time position, with flexible working hours (including evenings, weekends, and holidays as required). Work is performed in both guest-facing areas and back-of-house facilities. Role: Head - OperationsIndustry Type: Facility Management ServicesDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: OperationsEducationUG: BHM in Any Specialization, BHMCT in Hotel Management, Diploma in Any Specialization, B.A in Any SpecializationDoctorate: MPHIL in Any SpecializationKey SkillsSkills highlighted with are preferred keyskillsHotel ManagementFront Office ManagementHousekeeping ManagementHousekeepingHospitality ManagementGuest House ManagementHotelFacility Management

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15.0 - 23.0 years

25 - 30 Lacs

Roha

Work from Office

Responsible for total administration & infrastructure operations for large manufacturing plants, including welfare, Planning, Transport, Canteen, Estate Management, Security, Housekeeping, Vendor Mgt, safety, contracts, govt. liasoning & costing. Required Candidate profile Strong Exp in Admin, facilities,Vendor, security, transport, housekeeping,Welfare, Contracts, Govt liaison & safety in manufacturing plants. Defense background with Marathi speaking candidate is pref.

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5.0 - 10.0 years

8 Lacs

Mumbai, Navi Mumbai

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Position: Property Manager Qualification: B.E/ Dilpoma in Electrical / Civil Nature of Site: Mall Company Name : Colliers India Pvt Ltd (On Rolls of Colliers) Job Location: Vashi- Navi Mumbai Duties and Responsibilities of Property Manager/Estate Manager 1) Overall smooth operations of the site w.r.t. Security, fire & safety, technical maintenance, housekeeping, landscaping, finances and customer relations. 2) Ensuring delivery of services as per the agreed terms and conditions. 3) Formulation, promulgation and implementation of instructions and guidelines for smooth functioning at site. 4) Ensuring proper working and maintenance of electrical, mechanical and security equipment of the premises. 5) Periodic inspection of site and ensuring maintenance of equipment as per ppm schedule. 6) Ensuring upkeep of records and log books in professional manner. 7) Ensuring all administrative paperwork is accurate, complete and submitted on timely basis. 8) Undertaking cases for procurement, repairs, up gradation and development of equipment/ items. 9) Developing and maintaining cordial relations with client/residents and civil authorities. 10) Screening, hiring and training of new personnel of service provider. 11) Assigning of daily/weekly assignments to staff. 12) Timely escalation of suggestions/observations to improve the working system and procedures. 13) Ensuring compliance to governing documents by one and all. 14) Keeping abreast with the local and state statutory policies. 15) Providing prompt response of emails received. 16) Updating and pursuing pending task tracker with client. Note: Looking for candidates who have worked in residential or commercial sites Should have knowledge of KAM collections & Vendor Management. Interested candidates can share their resumes at aparna.patil@colliers.com or whatsapp the CV on 7400086521

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4.0 - 9.0 years

6 - 11 Lacs

Mumbai

Work from Office

Responsible for high performance of the property in terms of sales, operations, guest experience, OTA ratings and more Oversee the management and maintenance of residential or commercial properties. Coordinate with tenants and address their inquiries and concerns. Ensure compliance with property regulations and safety standards. Monitor property budgets and expenses. Collaborate with vendors and service providers for property maintenance. Conduct regular inspections to ensure property upkeep. Prepare and present reports on property management activities.

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