We are seeking a detail-oriented Analyst to join our team at ENTRA SOLUTIONS PVT LTD (A BSI Financial Company). The ideal candidate will be responsible for conducting thorough title searches and analyzing reports to ensure accuracy and compliance. This role requires a strong analytical mindset and the ability to interpret complex data. Key Responsibilities Research of county records for copies of mortgage loan documents (Security Instruments, Mortgages, Assignments, Powers of Attorney, Modifications, etc.) Ordering title search for issuance of title insurance on loan policies and mortgage modification policies. Review of title search for insurability for issuance of title insurance on loan policies and mortgage modification policies. Coordinate with prior closing companies to obtain loan document and title insurance documents. Preparation and coordination of Satisfaction, Release and Partial Releases of loan documents. Coordinate with 3rd party partners for issuance of any of the above. Stay updated on industry regulations and best practices related to title searches Provide support in the development of policies and procedures for title analysis Assist in training junior analysts and team members as needed Qualifications Bachelor's degree is Mandatory/Master's will be an added advantage but not mandatory Minimum of 5 years of experience in Title Search and Examination Strong understanding of real estate laws and regulations Experience with title insurance is a plus Ability to manage multiple projects and meet deadlines Title Examiner/SME on papers Skills Strong analytical and problem-solving skills Proficiency in title search and examination Excellent attention to detail Ability to work independently and as part of a team Excellent communication and interpersonal skills Familiarity with legal terminology and real estate practices Proficient in Microsoft Office Suite and relevant software tools About BSI Financial Founded in 1986, we provide financial services that support our vision of enabling sustainable home ownership by practicing core values that embody doing what is right; emphasizing problem solving; delivering on expectations and winning with humility. Our clients include lenders and investors who make home financing possible. BSI Financial was ranked multiple times in the SMU Dallas 100 list of the fastest growing companies in North Texas and was twice named to the Inc. 5000 list of the fastest growing U.S EEO Statement We are an equal employment opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Description Key Responsibilities Pre-Marketing Preparation Support the pre-listing process for REO and post-foreclosure properties, ensuring all required steps are completed prior to going live on the market. Agent Coordination Act as a primary support resource for local listing agents by providing documentation, guidance, and follow-up needed to prepare properties for listing. HOA Management/Oversight Communicate and coordinate with agent and homeowners associations to gather required documentation, resolve compliance issues, and ensure HOA obligations are met prior to listing. Property Violation And Curative Administration Track and monitor reported property violations, code enforcement issues, and compliance concerns. Gather bids from local agents and vendors for curative work and submit for review. Follow up with agents and vendors to ensure violations are cleared in a timely manner and confirm clearance. Listing And Marketing Assistance Assist agents with MLS listings and online marketing efforts to help enhance property visibility. Ensure property listing information is accurate and complete across relevant online platforms. Coordinate with agents and marketing teams to facilitate the timely posting of listings. Experience/Qualifications Must be a Graduate/Postgraduate in Business Management/MBA Sales/Marketing Proven experience in the real estate or property management industry. Demonstrated experience in REO or post-foreclosure sales, ideally within an REO asset management company. Experience assisting real estate agents with their sales and serving as a central point of communication. Direct experience tracking and resolving property violations, managing curative bids, and confirming issue clearance. Strong understanding of the Multiple Listing Service (MLS) and online marketing techniques for real estate is a strong advantage. Excellent communication, organizational, analytical, and Problem-solving skills. Expert in Advanced Excel About BSI Financial Founded in 1986, we provide financial services that support our vision of enabling sustainable home ownership by practicing core values that embody doing what is right; emphasizing problem solving; delivering on expectations and winning with humility. Our clients include lenders and investors who make home financing possible. BSI Financial was ranked multiple times in the SMU Dallas 100 list of the fastest growing companies in North Texas and was twice named to the Inc. 5000 list of the fastest growing U.S EEO Statement We are an equal employment opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Title: Process Associate Bankruptcy Experience: 1 to 2 Years in US Mortgage Bankruptcy Shift: Flexible to work as per business requirement (247) Education: Any Graduate with Good Pass Percentage Location: Gurgaon Job Summary The Process Associate will be responsible for performing various operational tasks related to US Mortgage servicing, particularly in the Bankruptcy (BK) domain. The role involves reviewing loan documents, reconciling payment histories, handling attorney communications, and ensuring compliance with investors and legal requirements. The associate will work closely with internal teams and external stakeholders to maintain accuracy and timeliness in servicing operations. Key Responsibilities Core Mortgage Servicing Tasks Perform job tasks as per defined protocols and guidelines. Review loan documents using assigned tools and systems. Ensure timely and accurate transaction-level processing. Bankruptcy (BK) Operations BKR POC Set-up: Align filed Proof of Claim (POC) with system records; reconcile fees and P&I due with payments applied. Payment Ledger Creation: Create and reconcile payment history for each loan. Service Transfer Audit: Audit payment history and BK POC post-service transfer; review Payment Change Notices and docket entries. MFR Referral Review: Assess delinquency using payment ledger to determine eligibility for Motion for Relief (MFR). NOFC Review: Reconcile payment history and perform QA on responses to Notice of Final Cure (NOFC). Discharge Audit: Final reconciliation of payment history and closing out loans post-bankruptcy discharge. Communicate: Communicate with investors for approvals and updates. BK Status Review: Conduct monthly review of loans to ensure status accuracy. Competencies & Skills Communication Skills: Very good verbal and written communication (ability to read, understand, and perform tasks in English). Efficiency & Accuracy: Ability to deliver work as per agreed SLAs with high accuracy. Excel Skills: Intermediate proficiency in Microsoft Excel. Teamwork: Strong team player with collaborative mindset. About BSI Financial Founded in 1986, we provide financial services that support our vision of enabling sustainable home ownership by practicing core values that embody doing what is right; emphasizing problem solving; delivering on expectations and winning with humility. Our clients include lenders and investors who make home financing possible. BSI Financial was ranked multiple times in the SMU Dallas 100 list of the fastest growing companies in North Texas and was twice named to the Inc. 5000 list of the fastest growing U.S EEO Statement We are an equal employment opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About The Role The Velocify Administrator owns the configuration, optimization, and governance of Velocify (ICE Mortgage Technology) to drive our lending funnel—speed-to-lead, contact/appointment rates, application conversion, approval pull-through, and funded volume. You’ll translate Sales, Marketing, and Compliance requirements into scalable, audit-ready workflows that boost producer productivity and lead ROI. Key Responsibilities Platform Ownership & Configuration Configure queues, lead routing (round-robin, skills, capacity), SLAs, statuses, and outcome codes across the lending journey (inquiry ? prequal ? app ? approval ? funding). Build compliant email/SMS/call cadences; manage templates, disclosures, DNC/opt-outs, quiet hours, and suppression rules. Administer users, profiles/permissions, teams, and territories; enforce least-privilege and separation of duties. Maintain fields/picklists, validation rules, de-duplication, and data hygiene standards. Funnel & Campaign Management Optimize dialer settings, callback SLAs, and time-of-day pacing; A/B test scripts and cadences. Stand up alerting/auto-escalations for SLA breaches and hot-lead signals, surface prioritized worklists to loan officers. Integrations & Data Partner with IT to integrate Velocify with LOS/CRM/MarTech and telephony (Five9) Define data contracts/mappings; monitor ETL/API jobs; resolve sync failures and data drift. Build and QA dashboards for lead source ROI, speed-to-lead, contact?app, app?approval, approval?funded, pull-through, producer productivity, and pipeline hygiene. Release & Change Management Intake/prioritize business requests; translate into stories/config changes with acceptance criteria. Run UAT/regression; manage stage?prod promotions; publish release notes and quick guides. Monitor post-release KPIs; roll back or iterate quickly as needed. Enablement & Support Provide tier-2 admin support and troubleshooting; resolve routing/cadence/report issues. Train loan officers, team leads, and sales managers; create job aids and best-practice playbooks. Qualifications 3+ years hands-on administering Velocify (or comparable lead management platform) in consumer lending (mortgage, HELOC etc.). Deep knowledge of lending funnels and metrics: speed-to-lead, contact/appointment rate, app conversion, approval/pull-through, funded rate, lead-source ROI. Demonstrated experience with dialer/SMS/email setup, routing logic, SLAs, templates, and producer worklists. Practical understanding of lending compliance (ECOA/Reg B, FCRA, TCPA, CAN-SPAM, GLBA, UDAAP; HMDA for mortgage) and how to operationalize controls in systems. Proficiency building reports/dashboards and analyzing performance to drive continuous improvement. Excellent stakeholder management, documentation, and change-management discipline. Experience running A/B tests on cadences/scripts and implementing coaching loops Exposure to Encompass, Loanserv(Sagent) and contact-center platforms (Five9). What’s in it for you? Competitive compensation and full benefits package include medical, dental, and vision. 100% company-paid life insurance and disability coverage! 401K with company matching! 17 days PTO (increases with tenure) and 9 company paid holidays! Professional but fun, casual work environment and great team culture! About BSI Financial Founded in 1986, we provide financial services that support our vision of enabling sustainable home ownership by practicing core values that embody doing what is right; emphasizing problem solving; delivering on expectations and winning with humility. Our clients include lenders and investors who make home financing possible. BSI Financial was ranked multiple times in the SMU Dallas 100 list of the fastest growing companies in North Texas and was twice named to the Inc. 5000 list of the fastest growing U.S. companies. EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About The Role The Velocify Administrator owns the configuration, optimization, and governance of Velocify (ICE Mortgage Technology) to drive our lending funnel—speed-to-lead, contact/appointment rates, application conversion, approval pull-through, and funded volume. You’ll translate Sales, Marketing, and Compliance requirements into scalable, audit-ready workflows that boost producer productivity and lead ROI. Key Responsibilities Platform Ownership & Configuration Configure queues, lead routing (round-robin, skills, capacity), SLAs, statuses, and outcome codes across the lending journey (inquiry ? prequal ? app ? approval ? funding). Build compliant email/SMS/call cadences; manage templates, disclosures, DNC/opt-outs, quiet hours, and suppression rules. Administer users, profiles/permissions, teams, and territories; enforce least-privilege and separation of duties. Maintain fields/picklists, validation rules, de-duplication, and data hygiene standards. Funnel & Campaign Management Optimize dialer settings, callback SLAs, and time-of-day pacing; A/B test scripts and cadences. Stand up alerting/auto-escalations for SLA breaches and hot-lead signals, surface prioritized worklists to loan officers. Integrations & Data Partner with IT to integrate Velocify with LOS/CRM/MarTech and telephony (Five9) Define data contracts/mappings; monitor ETL/API jobs; resolve sync failures and data drift. Build and QA dashboards for lead source ROI, speed-to-lead, contact?app, app?approval, approval?funded, pull-through, producer productivity, and pipeline hygiene. Release & Change Management Intake/prioritize business requests; translate into stories/config changes with acceptance criteria. Run UAT/regression; manage stage?prod promotions; publish release notes and quick guides. Monitor post-release KPIs; roll back or iterate quickly as needed. Enablement & Support Provide tier-2 admin support and troubleshooting; resolve routing/cadence/report issues. Train loan officers, team leads, and sales managers; create job aids and best-practice playbooks. Qualifications 3+ years hands-on administering Velocify in consumer lending (mortgage, HELOC etc.). Deep knowledge of lending funnels and metrics: speed-to-lead, contact/appointment rate, app conversion, approval/pull-through, funded rate, lead-source ROI. Demonstrated experience with dialer/SMS/email setup, routing logic, SLAs, templates, and producer worklists. Practical understanding of lending compliance (ECOA/Reg B, FCRA, TCPA, CAN-SPAM, GLBA, UDAAP; HMDA for mortgage) and how to operationalize controls in systems. Proficiency building reports/dashboards and analyzing performance to drive continuous improvement. Excellent stakeholder management, documentation, and change-management discipline. Experience running A/B tests on cadences/scripts and implementing coaching loops Exposure to Encompass, Loanserv(Sagent) and contact-center platforms (Five9). What’s in it for you? Competitive compensation and full benefits package include medical, dental, and vision. 100% company-paid life insurance and disability coverage! 401K with company matching! 17 days PTO (increases with tenure) and 9 company paid holidays! Professional but fun, casual work environment and great team culture! About BSI Financial Founded in 1986, we provide financial services that support our vision of enabling sustainable home ownership by practicing core values that embody doing what is right; emphasizing problem solving; delivering on expectations and winning with humility. Our clients include lenders and investors who make home financing possible. BSI Financial was ranked multiple times in the SMU Dallas 100 list of the fastest growing companies in North Texas and was twice named to the Inc. 5000 list of the fastest growing U.S. companies. EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Description:** As a Velocify Administrator at the company, you will play a crucial role in the configuration, optimization, and governance of Velocify (ICE Mortgage Technology) to enhance various aspects of the lending funnel. Your responsibilities will include translating Sales, Marketing, and Compliance requirements into efficient workflows that increase producer productivity and lead ROI. **Key Responsibilities:** - **Platform Ownership & Configuration:** - Configure queues, lead routing, SLAs, statuses, and outcome codes across the lending journey. - Build compliant email/SMS/call cadences and manage templates, disclosures, DNC/opt-outs, and suppression rules. - Administer users, profiles/permissions, teams, and territories while enforcing least-privilege and separation of duties. - Maintain fields/picklists, validation rules, de-duplication, and data hygiene standards. - **Funnel & Campaign Management:** - Optimize dialer settings, callback SLAs, and time-of-day pacing. - A/B test scripts and cadences for better performance. - Implement alerting/auto-escalations for SLA breaches and hot-lead signals to enhance loan officer productivity. - **Integrations & Data:** - Collaborate with IT to integrate Velocify with LOS/CRM/MarTech and telephony systems. - Define data contracts/mappings, monitor ETL/API jobs, and resolve sync failures. - Build and QA dashboards for lead source ROI, speed-to-lead, contact app, app approval, and more. - **Release & Change Management:** - Intake/prioritize business requests and translate them into configuration changes. - Run UAT/regression, manage stage prod promotions, and monitor post-release KPIs. - Roll back or iterate quickly as needed to ensure smooth operations. - **Enablement & Support:** - Provide tier-2 admin support and troubleshooting for routing/cadence/report issues. - Conduct training sessions for loan officers, team leads, and sales managers. - Create job aids and best-practice playbooks to enhance user understanding. **Qualifications:** - 3+ years of hands-on experience administering Velocify in consumer lending. - Deep knowledge of lending funnels and metrics. - Demonstrated experience with dialer/SMS/email setup, routing logic, and compliance controls. - Proficiency in building reports/dashboards and stakeholder management. - Experience with A/B tests, Encompass, Loanserv, and contact-center platforms. **About BSI Financial:** Founded in 1986, BSI Financial provides financial services to support sustainable homeownership. The company values emphasize doing what is right, problem-solving, and delivering on expectations, creating a professional yet fun work environment. **EEO Statement:** BSI Financial is an equal employment opportunity employer committed to diversity and inclusion in the workplace, offering competitive compensation, full benefits, and a supportive team culture.,