1038 Property Management Jobs - Page 34

Responsibilities: Manage property maintenance & repairs Ensure compliance with laws & regulations Oversee tenant relations & lease enforcement Collaborate with vendors & contractors

Job:- Resident Relationship Manager Location:- Gurgaon Roles & Responsibilities: 1) Ensure that all operations are in compliance with SOPs and company policies, making any necessary adjustments as needed. 2) Ensure that all aspects of the residential community are functioning correctly, including facilities management, maintenance, and security. 3) Act as the primary point of contact for residents and handle any issues, concerns, or complaints promptly, effectively, and with sensitivity. 4) Manage the customer service and support processes to ensure that all residents receive excellent service and support throughout their stay. 5) Work closely with the sales team to ensure that all operations are aligned with the sales objectives and provide feedback on any potential operational issue 6) Ensure that all residents are complying with stay guidelines and create a welcoming and comfortable environment for residents. 7) Prepare regular reports on operations and customer service-related issues and provide recommendations to the management team for improvements. 8) Ensure that the residential community complies with all relevant regulations and guidelines. Skills and Qualifications: 1) A Bachelor's degree in Business Administration, Hospitality Management, or a related field. 2) Proven experience in customer service, operations, and facility management. 3) Excellent communication skills and the ability to handle resident concerns sensitively and professionally. 4) Strong problem-solving skills and the ability to work under pressure. 5) Ability to work independently, multitask, and manage time effectively. 6) Experience with relevant software applications, including property management software, customer service software, and Microsoft Office. 7) Knowledge of local regulations and guidelines related to residential communities. 8) Strong leadership skills and the ability to work well as part of a team. Perks :- Food and Accomodation

Manages rooms and function space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits for hotels in the market. Responsible for building rates, packages and hotel sales strategy information in the hotel(s) inventory systems. The position makes pricing and positioning recommendations for market hotels. Conducts analysis of revenue, profit and demand associated with hotel rooms and space inventory. Position contributes to forecasts, budgets, weekly and daily projections. Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities CANDIDATE PROFILE Education and Experience A degree in a relevant business discipline preferred or demonstration of equivalent work experience. CORE WORK ACTIVITIES Executing Revenue Management Projects and Strategy Manages room authorizations, rates and restrictions. Manages function space authorizations, restrictions and rental. Manages rooms inventory to maximize cluster rooms revenue. Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. Releases group rooms back into general inventory and ensures clean booking windows for customers Ensures that the hotel(s) sales strategies are effectively implemented in the reservation system and the inventory system. Prepares sales strategy critique. Monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Supports cluster selling initiatives by working with all reservation centers. Uses reservations system and demand forecasting systems to determine, implement and control selling strategies. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests. Ensures compliance and participation in company promotions and eCommerce channels Ensures all hotels follow brand strategies that will maintain and/or increase the hotel(s) revenue per available room (RevPAR) and revenue per available square foot (RevPAS). Understands the working relationship between sales, reservations and property management systems. Participates in periodic regional reviews Promotes and protects brand equity. Achieves and exceeds goals including performance goals, budget goals, team goals, etc Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Establishes long-range objectives and specifying the strategies and actions to achieve them. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc). Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales. Creates long range forecast for rooms and catering by segment and updates forecast every period. Creates weekly forecast for property operations and staffing purposes Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Maintains accurate reservation system information. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Assists with account diagnostics process and validates conclusions. Provides revenue analysis functional expertise to general managers, property leadership teams and market sales leaders. Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space - for prescribed timeframes Prepares revenue and profit opportunity analysis. Manages all revenue, profit and demand data associated with rooms and function space Develops and/or uses analytical tools and systems to maximize revenues and profit. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Using computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc Building Successful Relationships Proactively develops constructive and cooperative working relationships with others, and maintains them over time. Acts as a liaison, when necessary, between property and regional/corporate systems support. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Property Expansion to lead identification, leasing & Built-to-Suit development of warehousing facilities across India Role is vital to our 3PL operations & involves sourcing properties, handling end 2end transactions, ensuring alignment with customer Required Candidate profile Graduation/ Post Graduation/ PDGBM/ MBA - Business Development or any relevant degree/ diploma in Engineering/ Logistics & Supply Chain Management. Exp - PAN India Warehousing, Leasing & acquisitions

Duties & Responsibilities Installing, configuring, training, transitioning, and supporting Oracle Hospitality products using the latest Oracle installation, configuration, and training standards and procedures Imparting Oracle product knowledge and recommendations on hospitality best practices and operations as they apply to Oracle products so that the customer can obtain the best of use of and maximise the benefit of the products and maintain the products post-engagement The management of, entry, tracking and first line escalation of Service Requests in MOS, Oracle Service Cloud tickets and enhancement requests The first line resolution or escalation of project risks and issues to the Project Manager in a consulting engagement and management of project scope, deliverables, and timeline within a consulting engagement for the tasks assigned Timely and accurate filing of project status reports and other project deliverables, and timecards and expenses reports Remaining current and familiar with Oracle product new releases and new features Obtaining and maintaining current certification in products and Major Account accreditations Necessities Able to travel extensively and be away from home for extended periods of time and/or to work remotely from home or from the base office Willing to work overtime, overnight, weekends and public holidays as requested Commitment to adhere to company standards, policies, and procedures Ability to communicate effectively and build rapport with Oracle team members, customer stakeholders and customer team members and other related vendors from a wide variety of cultures and backgrounds Currently hold a valid passport Knowledge, Skills and Abilities - Fundamentals More than one years experience installing / configuring / supporting Property Management Systems software products OR more than one years experience in Hospitality I.T. position or similar OR more than one years hospitality management experience working with Oracle Hospitality product/s Tertiary qualification Information Systems or similar, Hospitality, Business or Event Management field Knowledge of hotel front office management procedures Professional written and spoken English (and any applicable local language, e.g., Chinese/Thai/Korean) Experience with Microsoft Office suite of products in particular, Outlook, Excel, Word, and PowerPoint Knowledge, Skills and Abilities - Desirable Previous training experience in theoretical/conceptual training Knowledge of broader hotel operating procedures (events management, housekeeping, or Finance) Previous experience in supporting hospitality software products Knowledge of other similar PMS systems Basic working knowledge of Networks, PC s, and related peripherals Familiarity with Windows Server, Oracle databases, SQL, and remote connectivity Applications Experience with Zoom Meetings or similar video conferencing software Career Level - IC1 Installing, configuring, training, transitioning, and supporting Oracle Hospitality products using the latest Oracle installation, configuration, and training standards and procedures Imparting Oracle product knowledge and recommendations on hospitality best practices and operations as they apply to Oracle products so that the customer can obtain the best of use of and maximise the benefit of the products and maintain the products post-engagement The management of, entry, tracking and first line escalation of Service Requests in MOS, Oracle Service Cloud tickets and enhancement requests The first line resolution or escalation of project risks and issues to the Project Manager in a consulting engagement and management of project scope, deliverables, and timeline within a consulting engagement for the tasks assigned Timely and accurate filing of project status reports and other project deliverables, and timecards and expenses reports Remaining current and familiar with Oracle product new releases and new features Obtaining and maintaining current certification in products and Major Account accreditations

Introduction: We are seeking a highly skilled and experienced Property Accounting Manager to join our dynamic team. The ideal candidate will be responsible for overseeing the financial operations of our property management and real estate portfolios. This role demands a comprehensive understanding of accounting principles, property management, and real estate finance. You will work closely with the Controller, property managers, asset managers, and other key stakeholders to ensure accurate financial reporting, budgeting, and compliance with regulatory requirements. Key Responsibilities: Prepare and review monthly, quarterly, and annual financial statements for real estate portfolios prepared by the Property Accountants. Train, monitor AP staff and accounting associates both employees and outsourced roles. Ensure timeliness and accuracy of Financial Reporting and Accounts Payable functions. Ensure full compliance with regulatory requirements and company policies. Address any issues and questions from different teams. Take care of employee reviews . Coordinate and collaborate with property managers and asset managers on financial matters. Assist with the preparation of budgets and forecasts for property portfolios. Monitor cash flow and initiate capital calls to fund property operations. Review and approve bank reconciliations and Workpapers to ensure accuracy. Prepare Budget Comparison Report (BCR) once property financials are finalized. Review BCR/PS explanations received from manager/regional. Prepare Investor specific reporting (Exec Sum for Park West, CWC). Assist with external audits to ensure timely and accurate audit completion. Quarterly compliance reporting and miscellaneous requests Coordinate and approve draw request packages Maintain accurate financial records and ensure the integrity of financial data. Analyse and report on financial performance metrics to senior management. Ensure cash is sufficient to cover expenses weekly. Ensure property tax payments and assessments timely payments. Review and distribution of monthly management fee for property owners and stakeholders. Prepare annual operating escalations and real estate tax true ups . Identify and implement process improvements to enhance efficiency and accuracy. Make last debt service payment and ensure lender reserve received. Contact insurance provider to cancel insurance and get prepaid deposits released. Assist with special projects and ad-hoc reporting as required. Approve AP to be paid after Regional Manager approves. Monitor portfolio cash levels and address potential cash shortfall situations with VP. Prepare overhead expense allocation worksheets. Process Amex expense report bill-back allocation. Input bank activity for ALMFF & ALMFF(A). Prepare investor report. Requirements: Bachelor s degree in accounting, Finance, or a related field. CA is preferred. 12-14+ years of experience, 4-5 years in property accounting or real estate finance, including team leadership experience . In-depth knowledge of GAAP and real estate accounting principles . Proficiency in Yardi and Microsoft Excel is a must. Excellent analytical and problem-solving skills with the ability to identify trends and discrepancies. Strong attention to detail and commitment to accuracy. Ability to effectively manage multiple priorities and meet deadlines in a fast-paced environment. Exceptional communication and interpersonal skills . Knowledge of property tax regulations and compliance. Demonstrated ability to work both independently and as part of a collaborative team. Strong organizational and time management skills.

Description & Requirements This position is to provide technical support to customers using Infor Hospitality products. This role involves troubleshooting and resolving product-related issues while ensuring accurate documentation of customer interactions in compliance with the SLAs and SOPs of the Infor Support team. Additionally, the analyst assists with general customer inquiries, guides users to self-help resources, and collaborates with internal teams to address specific requests. A strong customer-focused approach, problem-solving skills, and adaptability to new technologies are essential for success in this role. Responsibilities: 65% Provides initial direct telephone and remote support to customers: Provides preliminary troubleshooting and rectifies issues. Assigns priorities on customer issues and routes the cases to the appropriate resource area of Support Services when unable to resolve the incident assigned to oneself. Documents customer contact activity and maintains accurate data on Infor s Support Portal. 30% Handles miscellaneous customer requests and performs support functions for Support Team as required: Resolves most frequently asked questions via Infor s Support Portal, phone, email, and chat with the help of the Knowledge Center. Walks customers through the online Knowledge Center available on the support portal. Works with allied department of Sales, Services and Development to pass related requests to them. Takes incoming cases/emails and processes them in our support system. Takes incoming calls for other products as required. Basic Qualifications: Graduates with a bachelor s degree in hospitality management or a Postgraduate degree in Travel and Hospitality. Engineering graduates (BTech/BE in any stream), Bachelor of Science, or Computer Applications graduates. Fresh graduates or those with up to 5 years of experience may apply. Excellent command of the English language with minimal influence from mother tongue or regional language nuances. Strong verbal and written communication skills, essential for interacting with Infor s global customers and analysts. Demonstrated critical thinking and problem-solving abilities. Proven teamwork skills and a collaborative attitude. Preferred Qualifications: BHM graduates are preferred, especially those with experience in Front Office and Property Management Software. Candidates with a Software/IT or Hospitality domain background will have an added advantage. Engineering, Computer Science, or IT graduates with proficiency in SQL and Databases are preferred. Skills & Competencies: Ability to apply product, technical, and functional knowledge to arrive at effective and quick solutions. Customer-oriented mindset with keen attention to detail. Capability to adapt to different working styles in a team environment. Passionate about individual, team, and organizational success. Ability to build and maintain smooth working relationships across departments. Adaptability to new technology and awareness of industry best practices. Self-driven with a learning mindset to enhance technical knowledge and skills. Good data entry skills (Typing speed: 30-40 words per minute). General computer skills, including Microsoft Office and operating systems knowledge (a plus).

Company Overview: Neuraleap Technologies Group is a dynamic and innovative company focusing on providing cutting-edge solutions in technology and real estate. With a mission to simplify the leasing process and enhance client experiences, we are committed to delivering exceptional service and results. Our company culture fosters collaboration, integrity, and a customer-centric approach, ensuring that our team members are empowered to thrive in a supportive environment. We are currently seeking a talented Leasing Manager to join our on-site team in India. Role Responsibilities: Oversee and manage all leasing activities. Develop and implement leasing strategies to maximize occupancy rates. Conduct market research to stay updated on industry trends. Prepare and present financial reports regarding leasing performance. Manage relationships with current and prospective tenants. Negotiate lease agreements with prospective clients. Ensure compliance with all relevant laws and regulations. Coordinate marketing efforts to promote available properties. Conduct property showings and open houses. Develop and maintain positive relationships with property owners. Train and mentor junior leasing staff. Monitor lease renewals and tenant retention rates. Handle tenant inquiries and resolve issues promptly. Maintain accurate records of leases and tenant interactions. Provide insights for property improvement and management decisions. Qualifications: Bachelor s degree in Business Administration, Real Estate, or related field. Proven experience in leasing or property management (minimum 3 years). Strong negotiation and interpersonal skills. Excellent verbal and written communication skills. Ability to analyze financial data and reports. Familiarity with property management software. Strong analytical and problem-solving abilities. Knowledge of local real estate laws and regulations. Exceptional time management and organizational skills. Ability to work independently and as part of a team. Customer-focused attitude with a commitment to service excellence. Proficiency in Microsoft Office Suite. Flexibility to adapt to changing priorities and urgent demands. Willingness to engage in continuous professional development. Understanding of marketing principles related to real estate. Previous experience in sales is an advantage.

Responsibilities: * Manage property portfolio through effective management strategies * Ensure compliance with regulatory requirements at all times * Lead land acquisitions from start to finish Health insurance Annual bonus

Join Our Dynamic Team as a Professional Services Development Specialist Oracle Corporation provides leading enterprise-wide applications, services and hardware for the hospitality and retail industries. Serving an extensive portfolio of clients worldwide, Oracle Hospitality solutions are utilized in hundreds of thousands of hotels, casinos, table and quick service restaurants, retail, leisure and entertainment, fuel and convenience, cruise, and travel operations in more than 180 countries, and on all seven continents. Oracle combines its industry knowledge and expertise to provide cloud-based, mobile and on premise solutions that allow its clients to streamline operations and successfully engage their customers. Preferred Qualifications The Oracle Hospitality Professional Services team is seeking a Professional Services Development Specialist to join our team. The candidate is required to have a deep understanding of writing complex SQL queries on an Oracle database. Experience with Oracle Hospitality Property Management OPERA and Oracle Hospitality OPERA Cloud is beneficial. Responsibilities: Creation of custom solutions for exports, reports and utilities Assist with the implementation of customized solutions for international customers Submit timely and accurate project status Collaborate with internal teams to ensure successful delivery Requirements: Fluent in spoken and written English Oracle PL/SQL and SQL Knowledge Experience with a Business Intelligence or other reporting tool Good interpersonal and teamwork skills Ability to troubleshoot issues and problem solve 4+ years of relevant experience, with at least 2 years in a consulting role Demonstrating industry or product knowledge Detailed Description and Job Requirements As a Professional Services Development Specialist you will be responsible to analyze requests for customization on reports, forms, views, exports and provide a scope of work. You will create customized solutions based on approved scope of work within the estimated amount of time. You will also provide assistance in creating standard export files and back office exports. Strong verbal and written communication skills for analysis, business justification and communication on a technical level with customers and vendors are required. Ability to travel as needed. You will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.

Manage office supplies inventory and place orders as necessary. Organize and schedule meetings and appointments with the vendors. Vendor management Property management Corporate events Festival celebration Maintain the office condition and arrange necessary repairs. Security and Housekeeping management Assist in the onboarding process for new hires. Assist in the exit process of an employee Address employeesqueries regarding office management issues. Attendance management and reconciliation Employee engagement activities Domestic and international travel management- Like VISA, flight, Hotel, Forex etc. Renewal and realignment of Group and Parent Renewal of Liabilities insurance Liaise with SEZ compliances Govt and non-Govt compliances Reimbursement and Petty cash and mobile recharge management Meetings and Client visit Rainbow Plaza office Tenant complaints management Liaise with facility management vendors, including cleaning, catering, and security services. Required Skills: Proven experience as an Office Administrator, Office Assistant, and relevant role. Knowledge of office management responsibilities, systems, and procedures. Proficiency in MS Office (MS Excel and MS Outlook, in particular). Excellent time management skills and ability to multitask and prioritize work. Attention to detail and problem-solving skills.

Minimum 8 yrs in Mall Operations, with at least 5 yrs in a supervisory role Extensive experience in Operational Management, Tenant Relations, Financial Management, Customer Service Knowledge of building systems (e.g., HVAC, electrical, plumbing)

Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLA s & KPI s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work .

Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLA s & KPI s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work .

Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLA s & KPI s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work .

Job Title:- Operation Manager Location :- Gujarat/ Pune Overall Role Objective: The Operations Manager will play a crucial role in overseeing and optimizing the day-to-day activities. This position requires a strategic thinker with excellent leadership, organizational, and communication skills. The ideal candidate will be responsible for enhancing operational efciency, implementing process improvements, and ensuring seamless collaboration between different departments to achieve overall business objectives. Section III: Key Responsibilities and Accountabilities of the role 1. Operational Management: Oversee all operational activities within the FMS division, including maintenance, housekeeping, security, landscaping, and other facility management services. Establish and enforce operational policies, procedures, and standards to ensure consistent service delivery and adherence to quality and safety standards. Monitor operational performance metrics, analyse data, and implement improvements to enhance efciency, productivity, and cost-effectiveness. 2. Client Relationship Management: Build and maintain strong relationships with key clients, understanding their needs, preferences, and expectations. Collaborate with the sales and client services teams to develop customized solutions, negotiate contracts, and ensure client satisfaction and retention. Address client inquiries, concerns, and escalations promptly, and implement corrective actions to resolve issues and maintain positive client relationships. Role 3. Business Development Identify and secure new clients. Develop sales strategies. Negotiate and close deals to secure new business. Conduct market research to identify new opportunities. Implement business development plans. 4. Financial Management: Develop and manage the annual budget for the FMS division, ensuring alignment with nancial targets and business objectives. Monitor nancial performance, analyse variances, and implement cost-saving measures to optimize protability and resource utilization. Responsible for P&L for the region Evaluate pricing strategies, contract terms, and vendor agreements to maximize revenue and minimize expenses while maintaining service quality. Section IV: Knowledge, Experience & Skills Educational :-Any Graduate/ Hotel management Qualications :- Total Experience of 4+ years in operations Experience Bachelor's degree in a relevant master degree is a plus. Proven experience in operations management or a related role. Strong leadership and decision-making skills. Exceptional communication and interpersonal skills. Analytical mindset with the ability to solve complex problems. Proficiency in using relevant software and tools.

Seeking a reliable Estate Manager for an MD’s residence. Must speak Hindi, manage staff, upkeep property, coordinate vendors, and ensure smooth daily operations. Strong leadership, ability to handle vendors and daily operations and staff supervision

Seeking a reliable Estate Manager for an MD’s residence. Must speak Hindi, manage staff, upkeep property, coordinate vendors, and ensure smooth daily operations. Strong leadership, ability to handle vendors and daily operations and staff supervision

The Estate Manager is responsible for the overall management, maintenance, and administration of residential or commercial real estate properties. This role ensures the properties are well-maintained, legally compliant, and operating efficiently. The Estate Manager oversees facility management, tenant relations, vendor coordination, budgeting, and regulatory compliance, contributing to property value preservation and enhancement. Key Responsibilities: Requirements: Qualifications: Oversee the day-to-day operations and maintenance of residential, commercial, or mixed-use real estate properties. Ensure all properties are maintained to the highest standards of cleanliness, safety, and functionality. Coordinate with vendors, contractors, and service providers for repairs, renovations, security, housekeeping, landscaping, etc. Manage facility staff including supervisors, housekeeping, security, and technical maintenance teams. Handle tenant communications, resolve grievances, and ensure a high standard of customer service. Monitor and control budgets for maintenance, repairs, and upgrades; track expenses and prepare periodic reports. Ensure legal and regulatory compliance (e.g., fire safety norms, municipal regulations, statutory approvals, etc.). Maintain detailed records of property activities, including maintenance logs, vendor contracts, inventory, and AMC schedules. Plan preventive maintenance schedules and ensure timely execution. Manage utility services (electricity, water, DG sets, HVAC systems, elevators) and coordinate with local authorities when needed. Monitor property security systems and ensure safety protocols are in place. Support leasing activities by coordinating with the leasing/marketing team and preparing vacant units for viewing. Conduct periodic inspections and audits of the property to identify potential issues and improvements. Strong leadership and team management skills Knowledge of property laws, compliance, and facility management practices Vendor negotiation and contract management skills Ability to handle emergency situations and multitask effectively Proficiency in MS Office; knowledge of property management software is a plus Bachelor s degree in Facility Management, Real Estate, Civil Engineering, or related field Minimum 8-10 years of experience in estate/property management, preferably in the real estate sector

Business: Property and Asset Management What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLA s & KPI s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work . Clients: CB L&T Common area Site dynamics: Work Schedule: Site team: e.g.: Property Manager + 2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what we re looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

Property and Asset Management What this job involves You will be ensuring that all technical services are maintained operational during your shift duty. Taking charge of entire technical assets in building, managing engineering team and supporting the Property Manager / Assistant Property Manager your team leader for coordinating for technical issues with client and occupants. Your key deliverables will be to: Manage and maintain electromechanical / utilities services at the site with the help of technician team. Prepare and implement planned preventive maintenance (PPM). Conduct inspections at site regularly to check for risk / defects areas. Review work of subordinate staff and provide guidance when needed. Ensuring the documentation, checking and follow up of the assets under defect liability period and AMC/CAMC in a tracker. Be responsible for hiring, training and development of shift engineers and maintenance staff. Formulating suitable budgeting controls and Monitoring SLA s & KPI s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Schedule monthly vendor meeting to discuss on daily matters & ensure corrective actions are taken for the same. Planning and implementing for energy conservation. Prepare monthly readings sheet with occupants and ensure all check-sheets and logbooks are being filled properly as per the schedule Maintain history cards for all equipment s. Attend major complaints & escalate to senior & co-ordinate with technical staff if necessary. Ensure work permits are in place and safe working practices /procedures are followed. Assist the Property Manager/ Assistant Property Manager/ Technical Manager in conducting risk assessment of the building operations and work towards mitigation of highlighted inherent risks and in conducting root cause analysis in case of system failure and breakdowns. Create corrective, preventive and emergency response action plans. Take part in evacuation Drills and be a part of ERT/QRT team. Maintain engineering and other reports like DMR and MMR. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work . Client: You will be working at Tata Primanti, which is a Residential Site, located at Gurgaon, Sector 72. Site dynamics: Work Schedule: 6 Days, 1 Weekly Off (CL/PL/SL as per company policy) Site team: Property Manager +18 Others. Reporting: You will be working with our operations team and reporting to the Property Manager / Technical Manager. Sound like you Here is what we re looking for: Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures. Qualifications You will have a Degree / Diploma in Electrical/Mechanical OR any equivalent, with min 3-5 years of work experience in residential sites.

Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLA s & KPI s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work .

Property and Asset Management What this job involves You will be ensuring that all technical services are maintained operational during your shift duty. Taking charge of entire technical assets in building, managing engineering team and supporting the Property Manager / Assistant Property Manager your team leader for coordinating for technical issues with client and occupants. Your key deliverables will be to: Manage and maintain electromechanical / utilities services at the site with the help of technician team. Prepare and implement planned preventive maintenance (PPM). Conduct inspections at site regularly to check for risk / defects areas. Review work of subordinate staff and provide guidance when needed. Ensuring the documentation, checking and follow up of the assets under defect liability period and AMC/CAMC in a tracker. Be responsible for hiring, training and development of shift engineers and maintenance staff. Formulating suitable budgeting controls and Monitoring SLA s & KPI s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Schedule monthly vendor meeting to discuss on daily matters & ensure corrective actions are taken for the same. Planning and implementing for energy conservation. Prepare monthly readings sheet with occupants and ensure all check-sheets and logbooks are being filled properly as per the schedule Maintain history cards for all equipment s. Attend major complaints & escalate to senior & co-ordinate with technical staff if necessary. Ensure work permits are in place and safe working practices /procedures are followed. Assist the Property Manager/ Assistant Property Manager/ Technical Manager in conducting risk assessment of the building operations and work towards mitigation of highlighted inherent risks and in conducting root cause analysis in case of system failure and breakdowns. Create corrective, preventive and emergency response action plans. Take part in evacuation Drills and be a part of ERT/QRT team. Maintain engineering and other reports like DMR and MMR. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work .

Your role will encompass and not be limited to : Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLA s & KPI s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work .

Role- Head of Facility Management Services Exp 20+ Years Academic BE/ B Tech + MBA / PGDM Role Objective- You will be responsible for End-to-End Management , Supervision and Executions of Facility Management & Engineering services including MEP-HVAC, CAMs and Collection, CAPEX and OPEX, Assets and Project management in a Large-Scale Group Housing Township Projects in Delhi NCR. Job Profile and Role – Leadership level expertise in management, supervision and executions of Technical Facility Operation, CAMs and Collections, Techno Commercial for MEP Services-Electrical, Mechanical and PHE facilities Supervise and Monitor MEP -HVAC Services including preventive maintenance of Electrical and Mechanical Equipment: HVAC System, Power Backup- DG Sets, Lift-Elevators, HT- LT panels, Power Distribution and Building management systems. Leadership and Team Management-Development for Technical MEP Services, Plumbing and Firefighting, Security, Housekeeping, Building Maintenance and Landscape: Internal and External Facility Operations Management for Group-Housing Project of around 4MN SQFT. Periodic review and renewals of AMCs in HVAC-DG Set-Elevator-Escalator-Pumps Supervise, Control MEP Services and Facility Operations Recovery Consumption of utilities by End Users for Residential and Commercial Spaces Calibration of Electric Meter, Water, Instruments Periodically Vendor Evaluation and Due Diligence Expertise in Building Maintenance, Utility Monitoring, supervisions of Housekeeping, Pest Control & Landscape, Maintenance Services Exp in Management of Systems for Security and Safety, Fire Prevention & Protection Service, Fire drills / evacuation drills, Building Safety audit, Electricity/Plumbing Services, Air-conditioning Services, Elevators Address the queries and concerns of Residents and Retailers and drive timely resolution Interact with the Vendors and Service Providers and support in resolving any payment/ terms/ facility management related issues faced by them Excellent communications & Coordination skills Preferred candidate profile: 1. Core Expertise in Facility Management and Building Maintenances especially in Large Scale Group Housing/ Township Projects 2. Management: Supervise and Monitor : Soft Services, Technical MEP-HVAC and Plumbing / Firefighting Services 3. End to End Supervision and Controls of Security, Housekeeping, Pest Controls, Estate Management 4. Vendor Administration and Management: Project Consumable and OPEX Procurements 5. Supervise and Monitor CAMs and Collections of Due from Residents and Retailers