DGM/GM - Facility Management (Luxury Residential Project - Prabhadevi)

Key Responsibilities:

• Overall responsibility for property maintenance and facility management of the site.
  
• Conduct periodic review meetings with the client and the site team to ensure smooth operations.
  
• Set internal targets for the team, track performance, and drive completion.
  
• Conceptualize, develop, and implement processes and SOPs for onsite operations.
  
• Oversee engineering services, utilities operations, and preventive as well as corrective maintenance.
  
• Monitor and manage the CAM (Common Area Maintenance) budget, including expenditure tracking and analysis.
  
• Conduct regular inspections of the building, equipment, and services (engineering, housekeeping, security, landscaping, etc.) to ensure adequacy and timely repairs.
  
• Lead, supervise, and review the work of subordinates; provide instructions, maintain discipline, and resolve complex site-related issues.
  
• Manage inventory, rental, repair, and maintenance of equipment; liaise with the client regarding maintenance issues and building system improvements.
  
• Analyze complaints, recommend corrective solutions, and ensure timely resolution.
  
• Prepare and present correspondence, financial, statistical, and operational reports. Maintain essential records and files.
  
• Ensure high standards of site upkeep, cleanliness, and safety in line with luxury property expectations.
  
• Review and update checklists, operational steps, and spare parts consumption periodically.
  
• Coordinate daily with the client team on operational and maintenance activities.
  
• Liaise with OEMs for AMC obligations and system breakdown support.
  
• Ensure strict adherence to safety guidelines and compliance requirements by all staff and vendors.
  
• Conduct monthly performance reviews with departmental managers (technical, soft services, security, housekeeping, etc.).

• Education:

• B.E. in Electrical / Mechanical / Civil / Electronics, OR
  
• Graduate in Hotel Management (IHM), OR
  
• Ex-Serviceman (Officer rank)
  

• Experience:

• 18 to 25 years of proven experience in managing

  high-end residential complexes / luxury properties

  .
• Strong expertise in facilities management, engineering services, client coordination, and team leadership.