Role Overview: You will be joining Befrsher Property Management as a Customer Relations Manager in Pune, where you will be responsible for managing relationships with clients in specific areas such as Wakad, Hinjewadi, Baner, Balewadi, Punawale, and Tathawade. Your primary role will involve understanding client needs, presenting suitable rental and resale property options, and ensuring high levels of customer satisfaction. Key Responsibilities: - Act as the main point of contact for property owners and tenants, handling all communications professionally and efficiently. - Identify and propose rental and resale property options that align with client requirements. - Proactively manage the customer journey to enhance satisfaction levels and promote customer retention. - Analyze customer feedback to suggest and implement service enhancements. - Contribute to establishing company protocols and best practices for customer relations. - Collaborate with the management team to facilitate negotiations and successfully close deals. - Maintain accurate records of client interactions and property statuses. Qualifications: - Excellent communication skills, both written and verbal, along with strong interpersonal abilities. - Demonstrated capability to work effectively in a team setting. - Strong problem-solving skills with keen attention to detail. - Proficiency in MS Excel for data management and reporting purposes. - Proactive and resourceful mindset with quick thinking abilities. - Previous experience in real estate, hospitality, or business operations would be advantageous.,
Company: Befrsher Property Management Location: Pimpri-Chinchwad, Pune, Maharashtra, India (On-site) About Us Befrsher is proud to launch its new real estate arm, specializing in comprehensive property management services across West Pune. Our mission is to deliver seamless, transparent, and high-quality experiences for property owners and tenants and property Buyer alike. We are building a foundational team of dedicated professionals to drive our growth and establish a new standard in the industry. Role Description ( For Fresher - 1 year of Experience only ) 📍 Location: Wakad, Pune (On-site) 💼 Job Type: Full-time 💰 Salary: ₹15,000 – ₹25,000 per month + Incentives (based on performance) 🕒 Experience: Fresher – 1 year We are seeking a dedicated and client-focused Customer Relations Manager to join our team in pune to cover respective Area's Wakad , Hinjewadi , baner , balewadi , Punawale , Tathawade , In this full-time role, you will be the primary point of contact for our clients, responsible for managing relationships, understanding their needs, and ensuring exceptional satisfaction. Your core duties will involve presenting suitable rental and resale property options, facilitating communication between parties, and working collaboratively to close deals. What You’ll Actually Do Meet clients (property owners, tenants, or buyers) and understand their exact needs. Suggest suitable rental or resale options and guide them through the process. Visit sites, show properties, and follow up with clients regularly. Coordinate with the internal team to handle negotiations and close deals. Maintain basic records of client calls, visits, and property updates. Deliver great customer experience — polite, honest, and helpful at every step. Key Responsibilities / What We Expect from You Serve as the main liaison for property owners and tenants, managing all communications with professionalism and efficiency Comfortable with field work and exploring nearby locations. A learning mindset — we’ll guide you with training and practical experience. Collaborate closely with the management team to facilitate negotiations and successfully close deals. Qualifications Demonstrated ability to collaborate effectively within a team environment. Proficiency in MS Excel for data management and reporting. Prior experience in real estate, hospitality, or business operations is a significant advantage. Why Join Axis Property Fixed salary + attractive performance incentives. Real growth opportunities in Pune’s fast-growing real estate market. Supportive team and on-ground training to help you succeed.
Role Overview: You will be joining Befrsher Property Management as a Customer Relations Manager in Pune. Your primary responsibility will be to serve as the main point of contact for clients in areas like Wakad, Hinjewadi, Baner, Balewadi, Punawale, and Tathawade. Your role will involve understanding client needs, presenting rental and resale property options, facilitating communication, and ensuring client satisfaction through deal closures. Key Responsibilities: - Act as the primary liaison between property owners, tenants, and buyers, maintaining professional and efficient communication. - Comfortable with fieldwork and exploring nearby locations. - Embrace a learning mindset as you will receive training and practical experience. - Collaborate with the management team to aid in negotiations and successfully close deals. Qualifications: - Ability to collaborate effectively within a team. - Proficiency in MS Excel for data management and reporting. - Prior experience in real estate, hospitality, or business operations is advantageous. Additional Details: Befrsher Property Management offers a fixed salary along with attractive performance incentives. You will have real growth opportunities in Pune's fast-growing real estate market. Moreover, you will receive support from a supportive team and on-ground training to help you succeed.,