SIB Operations and Services specializes in providing operational and technical services to various industries, focusing on enhancing efficiency and productivity.
Bengaluru
INR 2.0 - 2.75 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Answering calls and resolving queries about products. Collection of lead data from existing or potential customers on Products other than pre- approved loans . Reaching potential or existing clients to advise them about product description and offers and campaigns utilizing pre-defined scripts. Conveying verbal acknowledgments of offers to Sales group for closing the leads. Keep up quality service by adhering to organizational guidelines. Obtaining customer feed-back and handling queries & complaints, if any Preferred candidate profile Good proficiency in English. (Mandatory) Proficiency in any of the regional languages-Hindi, Tamil, Kannada, Malayalam, Telugu
Bengaluru
INR 2.0 - 2.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Answering calls and resolving queries about products. Collection of lead data from existing or potential customers on Products other than pre- approved loans . Reaching potential or existing clients to advise them about product description and offers and campaigns utilizing pre-defined scripts. Conveying verbal acknowledgments of offers to Sales group for closing the leads. Keep up quality service by adhering to organizational guidelines. Obtaining customer feed-back and handling queries & complaints, if any Preferred candidate profile Good proficiency in English. (Mandatory) Proficiency in any of the regional languages-Hindi, Tamil, Kannada, Malayalam, Telugu
Kochi
INR 1.5 - 2.0 Lacs P.A.
Work from Office
Full Time
South Indian Bank Operations and Services Limited (SIBOSL). A subsidiary company of SIB. Details;-Telecaller Location:- Kalamassery,Kochi Any Graduate English , Malayalam , Hindi &Tamil Immediate Joiners Role & responsibilities: Answering call and resolving queries of the customer. Collection of leads Reaching to customers to explain about product, offers & sales. Quality services. Obtaining customer feedback & handling queries & complaints. Perks and benefits PF & ESI BENEFITS SHIFT BONUS
Bengaluru
INR 1.0 - 2.5 Lacs P.A.
Work from Office
Full Time
Key Skills Required DRA Certification (as per RBI/NISM guidelines) Strong Communication Skills in Kannada and Hindi Debt Recovery & Collection Techniques Customer Handling & Negotiation Basic Computer Literacy (MS Excel, CRM tools, etc.) Time Management & Target Orientation Knowledge of RBI Guidelines for Debt Recovery Documentation & Record Keeping Empathy and Patience in Dealing with Customers Ability to Work Under Pressure Languages: Proficiency in ENGLISH and Kannada or Hindi is mandatory Roles and Responsibilities: Contact delinquent customers through calls and follow-ups to recover pending dues. Verify and update customer information and loan/account status. Plan and execute recovery strategies as per assigned targets and timelines. Negotiate payment terms while maintaining professionalism and empathy. Maintain proper documentation of calls, commitments, and payment receipts. Ensure compliance with RBI guidelines and DRA code of conduct during all recovery processes. Coordinate with legal or field recovery teams if required for escalated accounts. Report daily/weekly recovery performance to the supervisor or team lead.
Ahmedabad
INR 1.0 - 2.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities 1.Coordinating valuation triggering post check list adherence. 2. Query clearance from stake holders and onward communication to empaneled valuator 3. Follow up and ensuring TAT from empaneled valuators 4. Obtain timely vetting reports from tech team 5. Coordinating and preparation of Daily MIS to upload in Insight 6. Vendor bill validation assistance to Regional Tech Manager 7. Valuation fees adherence before triggering from product groups 8. Follow up of staff valuation charges and recovery valuation on a later date
Hyderabad
INR 1.0 - 2.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities 1.Coordinating valuation triggering post check list adherence. 2. Query clearance from stake holders and onward communication to empaneled valuator 3. Follow up and ensuring TAT from empaneled valuators 4. Obtain timely vetting reports from tech team 5. Coordinating and preparation of Daily MIS to upload in Insight 6. Vendor bill validation assistance to Regional Tech Manager 7. Valuation fees adherence before triggering from product groups 8. Follow up of staff valuation charges and recovery valuation on a later date
Mumbai
INR 1.0 - 2.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities 1. Assist / Initiate processes to facilitate data entry operations and other related works. 2. Facilitating document upload (scanning etc.) for processing. 3. Verifying accuracy and sorting information to facilitate data entry. 4. Storage in designated locations and ensuring backup. 5. Compliance with the Clients Code of Conduct 6. Any other jobs/tasks as may be allotted from time to time in the operation domain as deemed necessary
Bengaluru
INR 1.75 - 4.0 Lacs P.A.
Work from Office
Full Time
Job Responsibilities Field sales of loan products ( Door to Door canvassing , loan leads sourcing campaigns and open market sourcing of potential loan leads etc. ) Achievement of agreed sales objectives for the defined territory / Region for all the Retail advances.. Timely Update of market information and competition schemes to reporting managers. Attend the Product & Sales skill training provided by the Client and constantly update themselves with the latest product features and guidelines. Plan and execute marketing activities / loan leads sourcing campaigns for assigned products within the geographical area allotted to BDE. Handling MSME Loan Customers in the Branch, explain Product Features, handling queries from customers, support in documentation and End to End Loans processing in LOS. Preferred Candidate Profile Candidate who have experience minimum 6 months and above in Home loan, MSME or LAP sales People who are interested in field work Core Competencies Excellent interpersonal Ability to build strong relationships with clients. Strong understanding on loan processes Knowledge about internal/external regulations. Technical Competencies Capable of managing the loan origination system Perks & Benefits Attractive Incentives, ESI, Insurance, PF Contact us: Bangalore: 9674761881 Location : Mysore Bengaluru Mangalore
Chennai
INR 1.75 - 3.25 Lacs P.A.
Work from Office
Full Time
Roles and Responsibilities Identify potential customers for Gold loans and cross-sell relevant products. Develop strong relationships with existing clients to increase repeat business and referrals. Conduct field visits to meet new prospects, understand their financial needs, and provide tailored loan solutions. Collaborate with internal teams to resolve customer queries and issues related to loan disbursement. Meet sales targets by acquiring new customers and increasing revenue growth. Contact Number 7736311900 9778428779
Bengaluru
INR 2.0 - 2.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Answering calls and resolving queries about products. Collection of lead data from existing or potential customers on Products other than pre- approved loans . Reaching potential or existing clients to advise them about product description and offers and campaigns utilizing pre-defined scripts. Conveying verbal acknowledgments of offers to Sales group for closing the leads. Keep up quality service by adhering to organizational guidelines. Obtaining customer feed-back and handling queries & complaints, if any Preferred candidate profile Good proficiency in English. (Mandatory) Proficiency in any of the regional languages-Hindi
Kochi
INR 1.5 - 2.25 Lacs P.A.
Work from Office
Full Time
South Indian Bank Operations and Services Limited (SIBOSL). A subsidiary company of SIB. Details;-Tele caller Location:- Kalamassery, Kochi QUALIFICATION- 12TH English , Malayalam & Hindi Immediate Joiners Role & responsibilities: Answering call and resolving queries of the customer. Collection of leads Reaching to customers to explain about product, offers & sales. Quality services. Obtaining customer feedback & handling queries & complaints. Perks and benefits PF & ESI BENEFITS SHIFT ALLOWANCE SERVICE INCREMENT EMPLOYER EMPLOYEE CONTRIBUTION
Bengaluru
INR 2.0 - 3.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Answering calls and resolving queries about products. Collection of lead data from existing or potential customers on Products other than pre- approved loans . Reaching potential or existing clients to advise them about product description and offers and campaigns utilizing pre-defined scripts. Conveying verbal acknowledgments of offers to Sales group for closing the leads. Keep up quality service by adhering to organizational guidelines. Obtaining customer feed-back and handling queries & complaints, if any Preferred candidate profile Good proficiency in English. (Mandatory) Proficiency in any of the regional languages-Hindi
Hyderabad, Bengaluru, Mumbai (All Areas)
INR 1.75 - 3.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities 1. Sales & Target Achievement: Achieve assigned sales targets for Loan Against Property (LAP) in terms of disbursal value and volume. Ensure the agreed interest rates (IRR) and profitability margins are maintained. 2. Lead Sourcing & Conversion: Self-source potential customers through local networking, market visits, and personal initiatives. Build and maintain a network of connectors for consistent lead generation. Follow up on leads assigned by the organization and convert them into disbursed loans. 3. Customer Relationship Management: Build strong relationships with customers to ensure satisfaction and repeat business. Provide excellent service by assisting customers with queries, explaining loan processes, and ensuring a seamless experience. 4. Channel Partner Engagement: Onboard new connectors and nurture existing partnerships. Actively support and engage with partners to drive lead inflow and maintain high conversion rates. 5. Market Understanding: Stay updated on market trends, competitor offerings, and customer expectations to fine-tune sales strategies. Identify potential growth opportunities in the assigned area and share insights with the Regional Sales Manager. 6. Compliance & Documentation: Ensure all customer documentation is accurate and complies with the banks policies and regulatory requirements. Conduct initial checks on applications to ensure data accuracy and loan eligibility. Preferred Background: Experience in working with NBFCs / HFCs / DSAs etc. Prior exposure to the secured loan or mortgage segment. Location : Bengaluru Hyderabad Mumbai Phone Number: Nidhila : 7736311900
Kochi
INR 1.5 - 2.25 Lacs P.A.
Work from Office
Full Time
South Indian Bank Operations and Services Limited (SIBOSL). A subsidiary company of SIB. Details;-Telecaller Location:- Kalamassery,Kochi QUALIFICATION- 12TH English , Malayalam , Hindi &Tamil Immediate Joiners Role & responsibilities: Answering call and resolving queries of the customer. Collection of leads Reaching to customers to explain about product, offers & sales. Quality services. Obtaining customer feedback & handling queries & complaints. Perks and benefits PF & ESI BENEFITS SHIFT ALLOWANCE SERVICE INCREMENT EMPLOYER EMPLOYEE CONTRIBUTION
Kochi
INR 1.5 - 2.5 Lacs P.A.
Work from Office
Full Time
South Indian Bank Operations and Services Limited (SIBOSL). A subsidiary company of SIB. Details;-Tele caller Location:- Kalamassery, Kochi QUALIFICATION- 12TH English , Malayalam & Hindi Immediate Joiners Target oriented Role & responsibilities: Should close the sales through phone calls-Pre-Approved Personal Loans. Collection of leads Reaching to customers to explain about product, offers & sales. Quality services. Obtaining customer feedback & handling queries & complaints. Sales experience is a plus Perks and benefits PF & ESI BENEFITS SHIFT ALLOWANCE SERVICE INCREMENT EMPLOYER EMPLOYEE CONTRIBUTION
Coimbatore
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities 1. Sales & Target Achievement: Achieve assigned sales targets for Affordable Housing Loans in terms of disbursal value and volume. Ensure the agreed interest rates (IRR) and profitability margins are maintained. 2. Lead Sourcing & Conversion: Self-source potential customers through local networking, market visits, and personal initiatives. Build and maintain a network of connectors for consistent lead generation. Follow up on leads assigned by the organization and convert them into disbursed loans. 3. Customer Relationship Management: Build strong relationships with customers to ensure satisfaction and repeat business. Provide excellent service by assisting customers with queries, explaining loan processes, and ensuring a seamless experience. 4. Channel Partner Engagement: Refer new connectors and nurture existing partnerships. Actively support and engage with partners, DSA to drive lead inflow and maintain high conversion rates. 5. Market Understanding: Stay updated on market trends, competitor offerings, and customer expectations to fine-tune sales strategies. Identify potential growth opportunities in the assigned area and share insights with the Regional Sales Manager. 6. Compliance & Documentation: Ensure all customer documentation is accurate and complies with the banks policies and regulatory requirements. Conduct initial checks on applications to ensure data accuracy and loan eligibility. Preferred Background: Experience in working with NBFCs / HFCs / DSAs etc. Prior exposure to the secured loan or Housing Loan segment.
Ernakulam
INR 3.0 - 3.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Handle and monitor the performance of agents as part of duties of a tele coordinator including preparation of entire MIS related jobs, develop automation procedures for quick delivery of reports, develop easy methods of handling data at all levels etc. Any other tele calling activities assigned to the outsourced personnel from time to time. Preferred candidate profile Graduate Degree Requisite communication skills in specified languages Ability to ensure adherence to deadlines Minimum Financial Knowledge Proficient and experienced in handling advanced Microsoft tools like MS Excel , Word etc. ,knowledge of macros ,skills to develop automation in Excel for quick and efficient delivery of MIS as and when demanded. Experience of at least 1 year in business process outsourcing services /telemarketing in the service industry is desirable. Banking Knowledge Ability to sell Banking products/services
Ernakulam
INR 2.0 - 3.25 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Initial screening of the files submitted at processing centers and related data entry works. Preparation of files and detailed financial data entry. Preparation of daily MIS and dashboard. Any other related work as and when assigned by the client. Preferred candidate profile CA Intermediate CMA M.Com/MBA with Accounting Experience
Hyderabad
INR 1.75 - 3.25 Lacs P.A.
Work from Office
Full Time
Roles and Responsibilities Identify potential customers for Gold loans and cross-sell relevant products. Develop strong relationships with existing clients to increase repeat business and referrals. Conduct field visits to meet new prospects, understand their financial needs, and provide tailored loan solutions. Collaborate with internal teams to resolve customer queries and issues related to loan disbursement. Meet sales targets by acquiring new customers and increasing revenue growth.
Kannur
INR 2.0 - 4.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities 1. Sales & Target Achievement: Achieve assigned sales targets for Affordable Housing Loans in terms of disbursal value and volume. Ensure the agreed interest rates (IRR) and profitability margins are maintained. 2. Lead Sourcing & Conversion: Self-source potential customers through local networking, market visits, and personal initiatives. Build and maintain a network of connectors for consistent lead generation. Follow up on leads assigned by the organization and convert them into disbursed loans. 3. Customer Relationship Management: Build strong relationships with customers to ensure satisfaction and repeat business. Provide excellent service by assisting customers with queries, explaining loan processes, and ensuring a seamless experience. 4. Channel Partner Engagement: Refer new connectors and nurture existing partnerships. Actively support and engage with partners, DSA to drive lead inflow and maintain high conversion rates. 5. Market Understanding: Stay updated on market trends, competitor offerings, and customer expectations to fine-tune sales strategies. Identify potential growth opportunities in the assigned area and share insights with the Regional Sales Manager. 6. Compliance & Documentation: Ensure all customer documentation is accurate and complies with the banks policies and regulatory requirements. Conduct initial checks on applications to ensure data accuracy and loan eligibility. Preferred Background: Experience in working with NBFCs / HFCs / DSAs etc. Prior exposure to the secured loan or Housing Loan segment.
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