Posted:-1 days ago|
Platform:
Work from Office
Full Time
Role & responsibilities Handle and monitor the performance of agents as part of duties of a tele coordinator including preparation of entire MIS related jobs, develop automation procedures for quick delivery of reports, develop easy methods of handling data at all levels etc. Any other tele calling activities assigned to the outsourced personnel from time to time. Preferred candidate profile Graduate Degree Requisite communication skills in specified languages Ability to ensure adherence to deadlines Minimum Financial Knowledge Proficient and experienced in handling advanced Microsoft tools like MS Excel , Word etc. ,knowledge of macros ,skills to develop automation in Excel for quick and efficient delivery of MIS as and when demanded. Experience of at least 1 year in business process outsourcing services /telemarketing in the service industry is desirable. Banking Knowledge Ability to sell Banking products/services
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