Project Manager

About The Role

Key Responsibilities

• Lead full lifecycle implementations of Microsoft Dynamics NAV/Business Central, ensuring delivery within defined scope, timelines, and budgets.
• Define project governance, structure, and reporting mechanisms while driving project execution.
• Develop detailed project plans, work breakdown structures (WBS), and assign resources effectively.
  

Stakeholder & Client Engagement

• Act as the primary point of contact for clients, managing expectations and ensuring high levels of satisfaction.
• Conduct requirement workshops, document business processes, and identify functional/technical gaps.
• Provide strategic guidance to clients on business process optimization and ERP best practices.
  

Technical & Functional Alignment

• Collaborate closely with technical consultants to design, configure, and implement solutions tailored to client needs.
• Ensure smooth data migration, validation, and reconciliation between legacy systems and Dynamics NAV/BC.
• Monitor integrations with connected applications (CRM, Power Platform, Azure services, etc.).
  

Risk & Change Management

• Identify risks proactively, develop mitigation plans, and ensure adherence to SDLC methodologies (Agile/Scrum/Waterfall as applicable).
• Manage change requests, scope adjustments, and impact analysis while maintaining project health.
  

Team Management & Development

• Mentor and guide functional/technical consultants within the team to enhance delivery capabilities.
• Foster a culture of accountability, ownership, and continuous improvement.
• Ensure all project documentation, user training, and knowledge transfers are completed effectively.
  

Required Skillset

• Experience : 10+ years in Microsoft Dynamics applications with at least 5 successful end-to-end implementation cycles.
• Functional Expertise : Strong knowledge in one or more core ERP modules (Finance, Supply Chain, Manufacturing, Sales, etc.) with cross-module exposure.
• Business Acumen : Ability to understand, document, and optimize business processes from a client perspective.
• Implementation Expertise : Proven experience in requirement gathering, gap analysis, solution design, UAT management, and data migration.
• Project Management : Strong command of SDLC methodologies (Agile/Scrum), resource planning, and risk management.
• Technical Coordination : Ability to work closely with developers, architects, and integration specialists.
• Communication : Excellent written and verbal communication skills for effective client interaction and stakeholder reporting.
• Flexibility : Willingness to travel to client sites when required.