Program Manager

Responsibilities Position Title: Program Manager Designation: Principal Consultant Years Of Experience 15-17 years Business Unit IT Location: Pune Role Description The Program Manager role is responsible for managing a Program or a small portfolio in regards to Operations, Business/Domain, and Customer Management aspects. This role will have;Leader of Leaders� responsibilities and can also have the HR leadership responsibilities for the team members of the project/s or Scrum Team/s. Key Responsibilities People Management Conduct appraisals and build development plans for team members Mentor team members to build application/system expertise in the relevant domains Ensure the operational stability for the team and provide inputs to Sr Delivery Manager/Program Manager for resource continuity and backup planning Program Management Delivery Management Manage Operations and deliveries as per committed scheduled timelines, SLA�s and Quality targets Manage programs that span different disciplines and diverse technologies and tools set Get a program level understanding of the tasks undertaken and execute on planning, execution, monitoring and controlling of the programs Status reporting, Metrics generation at BU level & analysis Establish and continually improve program/ project management and execution processes Resource Management Human Capital Plan - Identification of required skills for the program based on BUstrategy, forecasting the resource needs Identify hiring and training needs, plan & drive trainings for team Handling appraisal and feedback for the team Vendor Management and Remote Delivery Management based on program needs Risk Management Ensure appropriate risk management processes and controls with respect to compliance with PFG standards and Indian Cyber Security Act Business continuity plans with respect to processes and people Cost Management Forecast and budget adherence Unit Cost and Staff Welfare management Contribution to Organizational Initiatives Understand BU level HLIs and Operational Plans. Participate in BU level initiatives. Understand Principal, Pune long term strategy and contribute towards the Principal, Pune level HLIs. Assist the senior leadership in the communication and Change Management. Qualifications �Education: GraduateBachelors degree (any stream) Ï¿½Skill Set �Good Knowledge of Project Execution Methodologies - Waterfall, Iterative, Agile, SAFE �Operations Management, Stakeholder Management, Thought Leadership Other: Good inter personal skills, Excellent communication and time management skills, Ability to drive the results and ownership. Show more Show less