Product Trainer

The Product Trainer will play a crucial role in creating, organizing, and delivering training programs for Quadlabs customers and employees, both in-person and online. Your responsibility will include developing high-quality training content, conducting engaging sessions, and ensuring all participants acquire the necessary skills to effectively utilize Quadlabs software products. As the ideal candidate, you should possess strong communication abilities, deep expertise in the travel industry, and the flexibility to adjust training methods for diverse audiences. You will be responsible for planning, coordinating, and executing onsite and virtual training sessions for clients and internal teams. Providing comprehensive software training to new employees to facilitate smooth onboarding will be a key aspect of your role. Additionally, you will design, develop, and update training materials, collaborate with various teams to align training with business goals, and analyze feedback to enhance training effectiveness. Managing training logistics, analyzing processes for efficiency improvements, and ensuring the Online Application Help Desk is up-to-date are also part of your responsibilities. You will act as a liaison between clients and the product team, managing expectations and addressing concerns effectively. Moreover, identifying key users among trainees and implementing Train the Trainer programs will be crucial to extending the reach of training. The ideal candidate should hold an MBA from a reputable university and have 6-8 years of experience, with at least 2-3 years as a trainer, preferably in the travel technology sector. Strong communication, presentation, and facilitation skills are essential, along with the ability to develop training content and materials. Prior exposure to training in the travel industry, knowledge of Global Distribution Systems, and proficiency in MS Office Suite are highly desirable. Strong analytical and problem-solving skills will be beneficial in adapting training approaches for diverse audiences.,