Product Trainer

Job Title:

Key Responsibilities

Training Effectiveness

Design and deliver engaging training modules covering all Augmont products, including Gold Loan, Gold SIP, Gold on EMI, Gold FD+, and others, in alignment with company goals and objectives.

Assess training effectiveness regularly through post-training assessments, feedback, and product proficiency tests, targeting a minimum benchmark improvement in participant scores.

Tailor training sessions to different employee levels (frontline, mid-level, senior management) to ensure maximum comprehension and application of product knowledge.

Product Knowledge Proficiency

Stay up-to-date with detailed knowledge of all Augmont products, market trends, and the competitive landscape to deliver accurate, insightful training.

Collaborate with Product Managers to update training content within 10 working days of any new product launch or update.

Develop clear and accessible training materials such as product guides, FAQs, process workflows, and video tutorials to support continuous learning.

Training Delivery Efficiency

Conduct in-person and virtual training sessions across all departments, ensuring 95%+ coverage of targeted employees within the scheduled timeframe.

Leverage digital tools and innovative learning techniques (e.g., gamified modules, role-play simulations) to increase engagement and retention.

Maintain comprehensive training records and provide monthly reports on training coverage, effectiveness, and improvement areas to leadership.

Key Metrics

Key Leadership Competencies

Critical: Communicating Effectively, Building Team Capabilities, Problem Solving
Important: Driving Results, Influencing Others, Organizational Alignment

Required Knowledge and Experience

Minimum 3 - 4years of experience in product and process training, preferably in financial services or related industries.
Demonstrated ability to train diverse teams with varying levels of knowledge and learning styles. Strong understanding of digital training platforms and e-learning methodologies. Excellent communication and presentation skills in English; knowledge of regional languages like Telugu and Kannada will be an added advantage. Familiarity with the gold industry and market trends is a plus

Interested candidates can share their resumes at priyanka.poojari@arvog.com with the subject line Application for Process Trainer [Your Name].