Product Manager

Are you passionate about driving innovation and creating seamless customer experiences with Thomson Reuters, a global leader in information solutions? Join our team! In this dynamic role as a Product Manager, you will be instrumental in transforming our business by collaborating with product managers, operations, and technology teams to enhance customer experience. Your focus will be on identifying opportunities for process efficiencies through standardization and simplification, helping to define and implement future state processes that align with our strategic goals. Your efforts will support the development and enhancement of systems and technologies, ultimately contributing to a high-performing, world-class sales and service capability.

Shift Timing - 2:00 PM - 11:00 PM
Hybrid Work Model: Work from Office Twice a week

About the Role:

In this opportunity as Product Manager, you will:

• Lead Change Management: Influence business operations by improving processes and leading change management activities to enhance performance.

• Collaborate Across Teams: Partner with product managers, operations, and technology teams to create elegant and efficient customer experience.

• Drive Process Improvements: Identify and implement opportunities for process standardization and simplification to boost efficiency.

• Communicate Effectively: Share ideas clearly and listen actively, translating business rules into future state requirements for complex processes.

• Innovate and Solve Problems: Approach challenging situations with curiosity and innovation, developing simple solutions for complex challenges.

• Manage Projects: Oversee new procedures and organizational changes, ensuring proper implementation and coordination of testing.

• Define Business Requirements: Gather and document business requirements for organizational, process, technical, and informational changes.

• Develop Performance Metrics: Create and utilize performance metrics to form improvement recommendations.

• Build Process Maps: Maintain a library of process maps and information flows to ensure clarity and efficiency.

• Coordinate Change: Implement and coordinate change impacts to ensure successful transitions to stakeholders.

About You:

You’re a fit for the role of Product Manager if your background includes:

• Proven Experience: 10+ years of experience in creating simple solutions for complex challenges within a business environment.

• Strong Communication Skills: Ability to articulate ideas clearly and listen effectively to stakeholders.

• Collaboration Expertise: Proven ability to work collaboratively across diverse teams and functions.

• Agile Development Familiarity: Experience with agile development methodologies and practices.

• Time Management Skills: Excellent multitasking and prioritization abilities to manage competing priorities.

• Critical Thinking and Problem Solving: Demonstrated ability to think critically and solve complex problems efficiently.

• Technical Acumen: Familiarity with SAP and other technology tools, with the capability to prototype solutions and address technical challenges.

• Innovative Mindset: Curiosity and innovation in approaching challenges and developing effective solutions.

• Effective Decision-Making: Confidently make and defend decisions to create better future state experiences.

• Listening and Translation Skills: Strong listening skills with the ability to translate business needs into actionable requirements.

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What’s in it For You?

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.