Gurugram, Haryana, India
Not disclosed
On-site
Full Time
TBO - (www.tbo.com) TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale. The TBO journey began in 2006 with a simple goal – to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific. Today, TBO’s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions. TBO’s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO’s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies. Why TBO: • You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market. • We are the emerging leaders in technology led end-to-end travel management, in the B2B space. • Physical Presence in 47 countries with business in 110 countries. • We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer. • An open & informal start-up environment which cares. What TBO offers to a Life Traveler in You: • Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’. • Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination. • Post pandemic: travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey. • As a fastest growing B2B platform our priority is purpose-building scalable systems. • Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions. • Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments. Top Sights During Your Role Stay (Key Expectations): • In-depth knowledge of day to day operations • Sound knowledge of online hotel segment business module • Knowledge of handling the relocations and escalations • Ensure wing to wing resolution of customer escalations with utmost accuracy and deliver best service within timelines • Case Resolution and Root Cause Analysis. • Ensure Process TAT are met Liaison with stake holders for the deviations • Service Nos Analyze Repeat escalation • Eliminate repeated errors made by agent by working closely with Quality and training team • Identify and initiate changes/improvements in process • Work proactively on probable escalation/Early Warning Signal triggers as per defined process • Excellent communication, interpersonal skills with evidence of teamwork and collaboration . Spanish Language is Mandatory Why Check-In to This Role : • Global Role, not just marginal impact. High visibility work areas which are mission critical with immediate impact on business. • Close working with senior leadership • Potential to learn and grow at rapid pace. • Once -in-a-career time opportunity to deploy cutting edge processes from grounds-up. Strong conceptual exposure, where you would be challenged for concepts, strategy, innovation and end user business results. • Above assures 3X years of experience for every year of time spent with us, when compared to not just your peers, but also those who are few years senior. Do You Have What is Takes :(Must Haves) • Any Graduate or Post Graduate • 1-4 Years experience in a Customer Service / BPO / Reservations Sales Role • Good Communication Skills • Travel Industry Experience preferred Show more Show less
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Senior Software Engineer TBO(www.tbo.com) TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale. The TBO journey began in 2006 with a simple goal – to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific. Today, TBO’s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions. TBO’s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO’s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies. Why TBO: You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market. We are the emerging leaders in technology led end-to-end travel management, in the B2B space. Physical Presence in 47 countries with business in 110 countries. We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer. An open & informal start-up environment which cares. What TBO offers to a Life Traveller in You: Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’. Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination. Post pandemic: travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey. As a fastest growing B2B platform our priority is purpose-building scalable systems. Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions. Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments. Top Sights During Your Role Stay (Key Expectations): Strong programming experience with good grasp of scalability and performance 3+ years of experience building consumer facing platforms. Strong grasp of distributed systems and system design. High degree of ownership Ability to pick up and learn new programming languages and frameworks Strong problem solving ability and focus on innovation Prior experience with serverless technologies is desirable Exposure to languages/ framworks like GoLang, RUST ,Java,Python, Node Capacity to use SQL server with ease. Exposure to Redis / MongoDB/ PostgreSQL is desired. Should have worked with cloud platforms like AWS / Azure. A flair for creating well-presented software that is technically sound. Outstanding analytical, problem-solving, and communication skills. Excellent organizational and time management skills. Self-driven, flexible, and innovative. Show more Show less
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Location : Gurgaon (Udyog Vihar), India Role Overview: We are seeking a highly accomplished Deputy Vice President/Vice President – Sales & Growth to lead and drive revenue performance across the North and West regions of India , overseeing the complete portfolio of Air and Non-Air travel services . This is a strategic leadership role accountable for achieving aggressive growth targets, managing key partnerships, and building a scalable, high-performance regional sales organization. The ideal candidate will bring deep domain expertise in B2B travel space, an established track record in sales, and the ability to orchestrate cross-functional execution at scale. Key Responsibilities: Team Leadership: Oversee Regional Managers (RMs) and Key Account Managers (KAMs) across Southern and Western India. Business Development: Drive new strategic partnerships with industry players and onboard new travel agents to expand our network. Sales Strategy: Develop and implement sales strategies to achieve growth targets in the region. Performance Management: Conduct regular reviews and performance assessments with RMs and KAMs. Data Analysis: Analyse sales data to identify trends, opportunities, and areas for improvement. Relationship Management: Foster and maintain strong relationships with key travel agents. Collaboration: Work closely with senior leadership and other function heads (including air, hotels and holidays) to align regional goals with company objectives. Credit Ownership: Serve as the custodian of credit extended to travel agent partners in the region. Ensure timely collections and maintain overall credit health and discipline in the market. Leadership Presence: Represent the company in industry events and forums, driving brand visibility. Candidate Requirements 15–20 years of progressive experience in the B2B travel industry, including leadership across both Air and Non-Air segments. Strong negotiation, and revenue management capabilities with enterprise and strategic partners. Ability to shape customer-centric strategies and drive both retention and acquisition of agents. Experience with travel technology platforms, digital distribution models, and automation in sales processes is a must. Visionary mindset with hands-on ability to translate strategy into execution. Willingness to travel extensively across the North and West regions as per business requirements. Show more Show less
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Location: Gurgaon tbo.com Office Address: Floor 22, Tower C, Epitome Building No. 5,DLF Cyber city, DLF phase 2,Gurgaon - 122002, Haryana, India TBO – Travel Boutique Online Group –(www.tbo.com) TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale. The TBO journey began in 2006 with a simple goal – to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific. Today, TBO’s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions. TBO’s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO’s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies. Why TBO: • You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market. • We are the emerging leaders in technology led end-to-end travel management, in the B2B space. • Physical Presence in 47 countries with business in 110 countries. • We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer. • An open & informal start-up environment which cares. What TBO offers to a Life Traveller in You: • Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’. • Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination. • As we enter the last phase of the pandemic; travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey. Role -- Responsible for maintaining, configuring, and ensuring reliable operation of computer systems, networks, and servers in an on-premises environment. Key Responsibilities – - Install, configure, and maintain physical and virtual servers, including Windows and Linux. - Manage Active Directory, DNS, DHCP, GPO, Office 365 & Google Suite. - Ensure system security by implementing firewalls, antivirus, and patch management. - Troubleshoot system, network, and application issues for end-users. - Oversee backup and disaster recovery planning for on-premises infrastructure. - Support hardware, software, and network devices (routers, switches, firewalls). - Implement access controls and security policies in alignment with IT best practices. - Operating System & Software patching - Configuration & management of service desk tools like Manage Engine, Zendesk, Jira etc. Required Skills -- - Expertise in Windows Server, Active Directory, Group Policy, and Office 365. - Strong knowledge of networking, firewalls, VPNs, and endpoint security. - Experience with virtualization technologies (VMware, Hyper-V). - Hands-on experience with system monitoring and patch management. - Proficiency in scripting (PowerShell, Batch scripting). Certifications (Preferred if any) -- Microsoft Certified: Windows Server Administration, - CompTIA A+ or Network+ Show more Show less
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Job Title — Cloud Operation - System Administrator Location: Gurgaon tbo.com Office Address: Floor 22, Tower C, Epitome Building No. 5,DLF Cyber city, DLF phase 2,Gurgaon - 122002, Haryana, India TBO – Travel Boutique Online Group –(www.tbo.com) TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale. The TBO journey began in 2006 with a simple goal – to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific. Today, TBO’s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions. TBO’s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO’s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies. Why TBO: • You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market. • We are the emerging leaders in technology led end-to-end travel management, in the B2B space. • Physical Presence in 47 countries with business in 110 countries. • We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer. • An open & informal start-up environment which cares. What TBO offers to a Life Traveller in You: • Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’. • Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination. • As we enter the last phase of the pandemic; travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey. Role -- Responsible for managing AWS cloud infrastructure along with on-premises IT systems, ensuring high availability, security, and performance. Key Responsibilities -- - Deploy, configure, and manage AWS cloud services (EC2, S3, RDS, VPC, IAM, Lambda, CloudFormation, etc.). - Maintain and troubleshoot on-premises and cloud-based IT infrastructure. - Implement security policies using AWS Security Hub, GuardDuty, and IAM best practices. - Perform cloud automation and orchestration using Terraform, CloudFormation, and CI/CD pipelines. - Monitor cloud resources using AWS CloudWatch, AWS Config, and CloudTrail. - Manage hybrid cloud connectivity (VPN, Direct Connect) and networking. - Oversee backup, disaster recovery, and high availability strategies (AWS Backup, snapshots). - Administer Windows/Linux servers, Active Directory, and enterprise applications. - Provide support for end-users and troubleshoot system/network issues. Required Skills -- - Hands-on experience with AWS cloud services. - Strong Linux and Windows server administration skills. - Proficiency in scripting (Bash, PowerShell, Python). - Cloud networking (VPC, Subnets, Route 53, Security Groups, NACLs). - Infrastructure as Code (Terraform, CloudFormation). - AWS IAM & security best practices. - Troubleshooting hybrid cloud & on-prem environments. Show more Show less
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Application Support Engineer Location: Gurgaon TBO – (www.tbo.com) TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale. The TBO journey began in 2006 with a simple goal – to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East,India, and Asia Pacific. Today, TBO’s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions. TBO’s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO’s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies. Why TBO: • You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market. • We are the emerging leaders in technology led end-to-end travel management, in the B2B space. • Physical Presence in 47 countries with business in 110 countries. • We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer. • An open & informal start-up environment which cares. What TBO offers to a Life Traveller in You: • Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’. • Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination. • Post pandemic, travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey. • As a fastest growing B2B platform our priority is purpose-building scalable systems. • Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions. • Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments. Experience : 2 to 5 Years Responsibilities :- • Good analytical and problem-solving skills. • Should have good knowledge in SQL Server. Understanding of Software Development Life Cycle (SDLC). Solid understanding of Incident Lifecycle processes. Desired Skills : • Ability to write/run SQL queries using - Joins, tables, Create, Index, Select. Ability to use different types of statements - DDL, DML. Should be able to troubleshoot issues • Good communication skills, Comfortable with Rotational Shifts(24*7) Show more Show less
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