Product Manager

The Mission

Product & Market Lead

ultimate arbiter of quality and market fit.

Note:

Core Responsibilities

1. Strategic Product & Market Ownership

• Domain Authority:

  Own a defined set of product capabilities within the platform, managing a scope with measurable impact on customer workflows, sales effectiveness, and platform competitiveness.

• Requirements Excellence:

  Decompose complex market needs into high-fidelity functional requirements, workflows, and edge-case mappings.

• AI-Augmented Productivity:

  Proactively leverage LLMs and AI tools to accelerate the creation of documentation, edge-case discovery, and test coverage.

2. Competitive Strategy & Revenue Impact

• Competitive Teardowns:

  Maintain a deep pulse on the Martech landscape (HubSpot, Braze, Salesforce, etc.) to identify feature parity gaps and differentiation opportunities.

• Commercial Validation:

  Ensure every feature built is "commercially compelling," directly addressing deal blockers and strengthening the sales narrative.

• Revenue Roadmap:

  Proactively propose enhancements with clear business cases linked to customer retention, expansion, or new-logo wins.

3. Functional QA & Release Accountability

• Final Release Sign-Off:

  Act as the final gatekeeper for quality. No feature ships without your validation that it meets both technical acceptance criteria and real-world business logic.

• Edge-Case Mastery:

  Identify failure scenarios and "broken" user experiences that automated unit tests might miss.

• Defect Leadership:

  Partner with Engineering to prioritize bug fixes based on market urgency and customer impact.

4. Cross-Functional Bridge

• Engineering Synergy:

  Work closely with dev teams in India and the US to resolve ambiguities early, reducing rework and increasing development velocity.

• Leadership & Pushback:

  Ability to respectfully challenge product, sales, or engineering assumptions when data, customer insight, or market reality demands it.

• GTM Alignment:

  Partner with Sales and Customer Success to translate new product capabilities into "Why We Win" talk tracks and demo scripts.

Required Qualifications

• Technical Foundation:

  Undergraduate degree in Engineering, Computer Science, or a related technical field.

• Strategic Depth:

  MBA or equivalent postgraduate degree (Strategy, Operations, or Analytics preferred)

  OR

  demonstrable product leadership success in a B2B SaaS / Martech environment.

• Analytical Rigor:

  Exceptional ability to reason through complex configurations and multi-step user workflows.

• Communication:

  Elite written and verbal communication skills; ability to influence both developers and C-suite leadership.

• Ownership Mindset:

  A "no-excuses" approach to outcomes; a willingness to take full accountability for the success (or failure) of a release.

Preferred Experience

• Direct experience in

  Martech, Adtech, CRM, or Marketing Automation.

• Experience in a role where you were responsible for competitive benchmarking and roadmap influence.
• Familiarity with modern product management stacks (Jira, Confluence, AI-productivity tools).

What Success Looks Like

1. Market Leadership:

   The platform closes feature gaps against competitors, directly increasing the Sales win rate.

2. Precision Delivery:

   Engineering velocity increases because requirements are crystal clear and edge-cases are addressed before coding begins.

3. Flawless Launches:

   Features ship with high functional quality, resulting in minimal post-release support tickets.

4. Strategic Influence:

   You become the "go-to" person for the CEO and Sales team to understand how our product wins in the market.

Final Note

We are looking for candidates who think like owners, are comfortable with ambiguity, and care deeply about the commercial relevance of what they build. If you want to move beyond "managing tickets" and start managing a market-leading product, this is the role for you.