Product Management Specialist

ABOUT US

Datacultr is a global Digital Operating System for Risk Management and Debt Recovery, we drive Collection Efficiencies, Reduce Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand and grow their business in the under-penetrated New to Credit and Thin File Segments.

We are helping millions of new to credit consumers, across emerging markets, access formal credit and begin their journey towards financial health. We have clients across India, South Asia, South East Asia, Africa and LATAM.

Datacultr is headquartered in Dubai, with offices in Abu Dhabi, Singapore, Ho Chi Minh City, Nairobi, and Mexico City; and our Development Center is located out of Gurugram, India.

ORGANIZATION’S GROWTH PLAN

Datacultr’s vision is to enable convenient financing opportunities for consumers, entrepreneurs and small merchants, helping them combat the Socio-economic problems this segment faces due to restricted access to financing.

We are on a mission to enable 35 million unbanked & under-served people, access financial services by the end of 2026.

Position Overview

We are looking for an experienced Product Manager with expertise in cloud-based communication and voice solutions for fintech. Skilled in strategic planning, product development, and stakeholder management, with a focus on leveraging AI and cloud technologies. Strong in cross-functional collaboration, optimizing user experiences, and driving continuous product improvement

Core Responsibilities

1. Strategic Planning and Roadmap Development

● Lead the end-to-end development of cloud-based communication and voice solutions tailored for financial institutions.

● Redefine how voice technology is utilized in the fintech space by creating innovative, user-centric products that address evolving consumer behaviors and regulatory complexities.

● Create, own, and communicate a detailed product roadmap with clearly defined objectives, timelines, and priorities.

● Ensure alignment of the product roadmap with business goals and market opportunities.

2.Product Development and Delivery

● Collaborate with engineering, design, and operations teams to define product requirements and specifications.

● Prioritize features, improvements, and bug fixes to optimize the platform's functionality and user experience.

● Develop communication tools that optimize engagement, drive higher payment conversions, and streamline debt collection processes.

● Leverage expertise in voice-based technologies to design solutions that resonate with consumer preferences, ensuring seamless user experiences.

● Integrate advanced AI and cloud capabilities to enhance the performance and scalability of voice-based products.

● Ensure seamless integration with existing fintech platforms, CRMs, and customer communication systems.

● Collaborate with data science teams to implement predictive analytics for optimizing customer interactions.

● Manage the entire product lifecycle, from concept to launch and beyond, ensuring timely delivery of milestones

3. Stakeholder Management and Communication

● Serve as the primary point of contact between product, engineering, marketing, and sales teams.

● Clearly articulate the value proposition of new features and updates to internal and external stakeholders.

● Provide regular updates on product performance, upcoming releases, and strategic

initiatives to Leadership

4. Performance Monitoring and Optimization

● Define and track key performance indicators (KPIs) to measure the success of the platform.

● Leverage data analytics and user feedback to drive continuous product improvement.

● Identify and resolve bottlenecks, ensuring a smooth user experience and operational efficiency.

Key Requirements

● Minimum of 2+ years of product management experience, preferably in voice technology, cloud-based solutions, or fintech

● Bachelor's degree required; MBA or Master's degree is preferred

● Familiarity with SaaS-based fintech products and services is an advantage.

● Exceptional in-person, verbal, and written communication skills a must (comfortable presenting in front of large groups)

● Ability to build and maintain relationships with senior decision-makers (CXOs, Product Heads, etc.).

● Analytical mindset with the ability to understand and articulate technical product features in a business-friendly manner.

● Strong problem-solving and client-focused mindset.

● Self-motivated, results-driven, and able to work independently in a fast-paced environment.

● Willingness to travel as required.

What We Offer

● Opportunity to shape the future of unsecured lending in emerging markets

● Competitive compensation package

● Professional development and growth opportunities

● Collaborative, innovation-focused work environment

● Comprehensive health and wellness benefits

Location & Work Model

● Based in Gurgaon

● Work from Office

● Immediate joining possible