Presales Manager

Job Summary:

We are looking for an experienced and proactive Presales Manager to lead the presales function, manage the team, and ensure smooth coordination between marketing-generated leads and the sales closure process. The ideal candidate should have strong team leadership skills, a customer-first mindset, and a deep understanding of the real estate sales cycle.

Key Responsibilities:

Team & Operations Management:

• Lead, train, and manage a team of presales executives to ensure effective lead handling and conversion.
• Design scripts, FAQs, and call flow protocols to ensure consistent communication.
• Monitor performance metrics (lead response time, conversion ratio, site visit scheduling) and optimize processes.

Lead Management:

• Ensure timely and professional handling of inbound leads from all sources (website, property portals, campaigns, events).
• Qualify leads based on predefined criteria (budget, need, location, buying timeline).
• Assign leads to the appropriate sales executives and track follow-ups.

Client Coordination:

• Personally handle high-value or escalated leads.
• Oversee and ensure seamless scheduling of site visits and client meetings.
• Drive pre-visit and post-visit communication to enhance client experience.

Collaboration & Strategy:

• Coordinate with the Marketing team to align lead generation strategies with market response.
• Provide regular feedback to marketing on lead quality and campaign performance.
• Work closely with the Sales team to understand project highlights and selling points.

Reporting & Analytics:

• Maintain accurate and updated data in CRM systems.
• Prepare daily, weekly, and monthly reports on lead funnel performance and team productivity.
• Use analytics to identify trends and recommend improvements in the presales approach.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• 6+ years of experience in real estate presales or inside sales, with at least 2 years in a team leadership role.
• Strong knowledge of CRM tools (e.g., Salesforce, Zoho, HubSpot).
• Excellent verbal and written communication skills.
• Proven ability to manage a team and drive performance.
• High attention to detail and strong organizational skills.

Preferred:

• Experience with residential and/or commercial property sales.
• Familiarity with local property laws and RERA guidelines.
• Multi-language proficiency, especially English and local/regional languages.

Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹1,000,000.00 per year

Benefits:

• Food provided
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person