Responsibilities: Ø Work place management of Total facility management services in terms of, Electrical operations & maintenance, Mechanical operations & maintenance, Plumbing operations & maintenance, HVAC operations & maintenance, Fire & Safety Systems, Electronic security system, Lift Maintenance, Transition management, Critical environment management, Infrastructure management and Vendor management etc. Ø To keep the Head office informed of all activities that have taken place in the form of a weekly/Monthly report with Complaint Closure statistics, issues, Risks, Mitigation Plans in writing/mail. Ø Develop & improve systems and procedures for all day-to-day functions such as Security, Landscaping, Housekeeping, waste disposal and vendor management. Ø To maintain all records with regard to attendance of all categories, housekeeping activities, electrical checks, generator performance, consumption of diesel, BESCOM meters, stock registers etc. and other daily activities. Ø Preparation of Reports - Daily report, Weekly report, MIS report, and Energy consumption reports, Breakdown reports and Incident report, Issue tracker, etc. Ø Preparing of Check lists, Standard Operating Procedures (SOP’s) and Log sheets for all the Electrical, Mechanical, and Plumbing & Lift equipment’s. Ø Ensure that all the facilities like lifts / common area lightning / cleanliness of the lawn / garden / common areas are always kept trim and in good working condition by taking full control of the situation Ø In case of any breakdowns, you are required to liaise with the service providers of DG, roads repair, lights etc., and ensure that the problems are rectified. Ø You shall monitor periodical maintenance / servicing of all major machinery - DG sets, motors, HVAC, AC and ensure timely renewal of AMCs. Ø Co-ordinate with all other departments i.e., Security, Landscaping. Housekeeping, Electro-mechanical services, Pest control etc., and ensure smooth functioning of business. Ø Interacting with respective Clients / Associations on regular basis (as per agreed frequency) and Adherence to timely closure of complaints to ensure Customer satisfaction and getting periodical feedback on the Customers for review of the performance. Maintain complaint register and address complaints. Ø Visiting / monitoring of sites on regular basis and instruct the respective Property Managers and team for any improvements. Ø Security Services - Vendor coordination, Attendance monitoring & validation for Billing, statutory compliance, Checking of Deployment sheet on daily Basis, Random check on post wise duty. Ø Vendor Management - Processing all the vendor bills as per the process. Ø Deep Cleaning of Premises on Regular basis especially Kitchen/pantry including Fridge, Microwave Oven. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Ability to commute/relocate: Gunjur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: total work: 4 years (Required) Work Location: In person

Responsibilities: Ø Work place management of Total facility management services in terms of, Electrical operations & maintenance, Mechanical operations & maintenance, Plumbing operations & maintenance, HVAC operations & maintenance, Fire & Safety Systems, Electronic security system, Lift Maintenance, Transition management, Critical environment management, Infrastructure management and Vendor management etc. Ø To keep the Head office informed of all activities that have taken place in the form of a weekly/Monthly report with Complaint Closure statistics, issues, Risks, Mitigation Plans in writing/mail. Ø Develop & improve systems and procedures for all day-to-day functions such as Security, Landscaping, Housekeeping, waste disposal and vendor management. Ø To maintain all records with regard to attendance of all categories, housekeeping activities, electrical checks, generator performance, consumption of diesel, BESCOM meters, stock registers etc. and other daily activities. Ø Preparation of Reports - Daily report, Weekly report, MIS report, and Energy consumption reports, Breakdown reports and Incident report, Issue tracker, etc. Ø Preparing of Check lists, Standard Operating Procedures (SOP’s) and Log sheets for all the Electrical, Mechanical, and Plumbing & Lift equipment’s. Ø Ensure that all the facilities like lifts / common area lightning / cleanliness of the lawn / garden / common areas are always kept trim and in good working condition by taking full control of the situation Ø In case of any breakdowns, you are required to liaise with the service providers of DG, roads repair, lights etc., and ensure that the problems are rectified. Ø You shall monitor periodical maintenance / servicing of all major machinery - DG sets, motors, HVAC, AC and ensure timely renewal of AMCs. Ø Co-ordinate with all other departments i.e., Security, Landscaping. Housekeeping, Electro-mechanical services, Pest control etc., and ensure smooth functioning of business. Ø Interacting with respective Clients / Associations on regular basis (as per agreed frequency) and Adherence to timely closure of complaints to ensure Customer satisfaction and getting periodical feedback on the Customers for review of the performance. Maintain complaint register and address complaints. Ø Visiting / monitoring of sites on regular basis and instruct the respective Property Managers and team for any improvements. Ø Security Services - Vendor coordination, Attendance monitoring & validation for Billing, statutory compliance, Checking of Deployment sheet on daily Basis, Random check on post wise duty. Ø Vendor Management - Processing all the vendor bills as per the process. Ø Deep Cleaning of Premises on Regular basis especially Kitchen/pantry including Fridge, Microwave Oven. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Ability to commute/relocate: Gunjur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: total work: 4 years (Required) Work Location: In person

Position : Guest Relations Executive Department : Customer Service / Client Relations Location : Gunjur , Bangalore Reports To : Guest Relations Manager / Customer Service Manager Job Summary: The Guest Relations Executive will serve as the primary point of contact for clients, prospects, and visitors to the real estate company. This role focuses on providing exceptional customer service, fostering positive relationships with clients, and assisting with inquiries related to properties and services. The individual will ensure a high standard of guest experience, manage the front office operations, and contribute to the overall customer satisfaction of the company. Key Responsibilities: Client & Visitor Interaction: Greet and welcome guests, clients, and visitors professionally and courteously. Provide property information and assist with client inquiries regarding real estate listings, pricing, amenities, and availability. Maintain a welcoming and positive atmosphere in the office or property showrooms. Customer Service: Act as the first point of contact for customer service issues and resolve complaints or inquiries efficiently. Ensure all client concerns are addressed promptly and satisfactorily. Handle phone calls, emails, and in-person inquiries, directing them to the appropriate departments as needed. Property Showings & Tours: Coordinate property viewings for potential buyers and renters, ensuring a smooth and informative experience. Assist in organizing property exhibitions, events, and open house sessions. Ensure properties are well-presented and prepared for showings. Documentation & Record Keeping: Maintain accurate records of client interactions, inquiries, and feedback. Prepare client briefings, reports, and documentation as necessary. Ensure all client data is entered into the company’s CRM system with attention to detail. Customer Relationship Management: Build and maintain strong relationships with both new and existing clients. Follow up with clients after property viewings, meetings, or sales to ensure continued engagement. Provide personalized assistance and information about available real estate options based on client needs. Collaboration: Work closely with the sales, marketing, and property management teams to ensure seamless coordination and service delivery. Support the sales team with client queries and facilitate smooth communication between the team and potential buyers or tenants. Administrative Support: Assist with scheduling appointments, meetings, and follow-up calls for senior management and sales staff. Prepare and manage daily schedules for property showings and client meetings. Brand Representation: Uphold the brand image and values of the company by ensuring a high standard of professionalism in all interactions. Participate in company events, promotional activities, and represent the company at industry events as required. Qualifications and Skills: Education : Bachelor’s degree in Business Administration, Hospitality, or a related field. A background in real estate or customer service is a plus. Experience : 3-5 years of previous experience in customer service, front office, or guest relations, preferably in real estate. Knowledge of real estate industry terminology and processes is beneficial. Skills : Excellent communication and interpersonal skills. Strong problem-solving abilities and conflict resolution skills. Ability to handle multiple tasks and prioritize effectively. Proficient in MS Office Suite and CRM software. Ability to work in a fast-paced environment and manage time efficiently. Attributes: Strong customer-focused attitude and service mindset. Professional appearance and demeanor. A proactive approach to client engagement and relationship management. Ability to handle challenging situations with calmness and professionalism. Attention to detail and a passion for providing top-tier service. Working Conditions: Full-time, Monday to Saturday (or as per company schedule). Availability for occasional evening or weekend events, property showings, and client meetings. Office or on-site location with the possibility of field visits depending on the role’s requirements. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Day shift Ability to commute/relocate: Gunjur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Work Location: In person

Roles and Responsibilities Ø Preparing facilities for scheduled events and arranging refreshments, if required. Ø Ordering office supplies and replacements, as well as managing mail and courier services. Ø Other administrative duties as assigned. Ø Acting as a first point of contact for callers, dealing with emails and phone calls by responding, passing on messages or highlighting them for their manager’s attention Ø Managing databases and filing systems Ø Implementing and maintaining procedures/administrative systems Ø Liaising with staff, suppliers and Vendors Ø Answering telephone calls and if needed, directing callers to the appropriate personnel. Ø Welcoming visitors to the office and introducing them to the appropriate personnel. Ø Attend to all customer queries and interactions with courtesy and respect. Ø Managing Calls and Correspondence for the team. Answering phones in a professional manner, and routing calls as necessary. Ø Maintain the reception area, meeting room, MD’s office and common areas in a clean and tidy manner at all times. Ø Overseeing the general appearance of the office, as well as keeping supplies well stocked. Ø Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Ø Arrange travel and accommodations for Senior Management. Ø Provides general administrative support to other line manager. The Requirements: 1) Qualifications : Any Degree 2) Experience : 2 years · Must have good knowledge of MS Office packages especially Word, Excel, PowerPoint and Outlook. Expertise in technical data management especially. · Strong document organisational skills. · Ability to manage multiple and changing priorities in a high-volume environment. · Accuracy and attention to detail. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Ability to commute/relocate: Gunjur, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Required) Work Location: In person

Key Responsibilities: 1. CRM & Database Management: Maintain and update the real estate sales system with accurate customer data. Ensure data integrity, security, and compliance with company policies. · Prepare and maintain MIS reports related to real estate projects, sales, 2. Reporting & Data Analysis: · Support the CRM team with data analysis and daily, weekly, and monthly reports reports. · Handle data entry, data management, and data accuracy checks. Provide insights through data analysis. Create dashboards and presentations for management review. 3. Process Optimization: Identify inefficiencies in CRM usage and suggest improvements. Automate reports and workflows to streamline sales processes. 4. Coordination & Support: Work closely with the Sales, Finance, and Customer Support teams to ensure smooth data flow. 5. Compliance & Documentation: Maintain proper documentation of sales processes and data handling procedures. Ensure compliance with data protection policies and real estate regulations. Qualifications & Skills: Bachelor’s degree Min. 1-2 years of experience in MIS, data management, or sales operations (real estate industry preferred). Proficiency in Excel (Advanced). Experience with real estate CRM software Strong analytical and problem-solving skills. Ability to handle large datasets and generate actionable insights. Excellent communication and coordination skills. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Morning shift Ability to commute/relocate: HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

The JD is as follows: Liaison between the sales team and other departments Help in data entry on a real time basis whenever required Coordinate with the sales team to manage day-to-day sales operations Maintain and update customer databases, follow-up trackers, and sales reports in system and Salesforce Coordinate documentation, including KYC, payment schedules & booking forms Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Morning shift Ability to commute/relocate: HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Work Location: In person