Summary Of The Position
We are looking for a visionary and results-driven
Practice Lead - Shopify
to build, scale, and lead our Shopify practice. This role requires a deep understanding of the Shopify ecosystem (including Shopify Plus), eCommerce strategy, technical architecture, solution delivery, and team leadership. The ideal candidate will drive pre-sales efforts, lead solution design, oversee project delivery, and grow a high-performing Shopify team while acting as a trusted technology implementation advisor to our retail and D2C clients.Key Accountabilities
- Practice Development & Strategy
- Define and execute the strategic roadmap for the Shopify practice including capabilities, offerings, and reusable assets
- Stay updated with Shopify ecosystem updates, integrations, and partner networks to build competitive advantages
- Build reusable solution concepts, development standards, and architectural templates
- Client Engagement & Pre-sales
- Support business development teams in client conversations, RFP responses, and solution demos
- Own technical proposal creation, effort estimation, and architecture design for new engagements
- Act as a trusted advisor to clients on Shopify strategy, platform adoption, and roadmap planning
- Solution Architecture & Technical Oversight
- Define scalable and secure Shopify architecture across custom themes, headless setups, and app integrations
- Guide integrations with third-party systems like PIM, ERP, CRM, OMS, or middleware (REST/GraphQL)
- Delivery Governance
- Provide delivery oversight across Shopify projects ensuring on-time, quality outcomes
- Drive adherence to SDLC processes, Shopify coding standards, and deployment best practices
- Support issue resolution, risk management, and escalation handling during project lifecycle
- Team Leadership & Capability Building
- Lead a team of Shopify developers, designers, and solution consultants
- Mentor and grow talent by identifying skill gaps and enabling upskilling plans
- Drive internal knowledge-sharing, certifications, and contribution to thought leadership
- Technical Oversight
- Provide high-level guidance on solution architecture, ensuring alignment with enterprise standards and best practices
- Review technical designs to ensure scalability, security, and performance
- Drive adoption of modern engineering practices including DevOps, CI/CD, cloud-native development, and microservices architecture
- Process & Quality Management
- Establish and enforce SDLC processes aligned with Agile/Scrum or Waterfall methodologies
- Ensure code quality, testing coverage, and deployment practices meet standards
- Implement QA processes to reduce technical debt and ensure high product reliability
Skills And Experience
- Experience: 10+ years in eCommerce solution delivery, with at least 4-5 years in Shopify and 2+ years in a leadership role
- Shopify Expertise: Deep experience with Shopify Plus, Liquid development, APIs, and App Store integrations
- Architecture: Experience building headless commerce setups using Shopify + Hydrogen/Next.js or custom frontends
- Integrations: Strong knowledge of Shopify integration with ERP, PIM, CRM, payment gateways, shipping, and analytics tools
- Team Management: Proven leadership of cross-functional technical teams delivering eCommerce at scale
- Client-Facing Role: Experience interacting with enterprise clients, stakeholders, and third-party vendors
- Project Management: Familiarity with Agile/Scrum and tools like JIRA, Asana, or Trello
- DevOps: Understanding of CI/CD, Git, deployment tools, and QA automation frameworks
Certifications (Desirable)
- AWS/GCP eCommerce Solution Architect Certifications
- Certified Scrum Master (CSM) or SAFe Agilist
Personal Attributes
- Passionate about eCommerce innovation
- Strong leadership presence and influence at multiple levels
- Excellent written and verbal communication skills
- Highly collaborative across business, design, and engineering teams
- Organized with strong problem-solving abilities
- Customer-focused and solution-oriented mindset
- Adaptable to changing business and technology landscapes
