PMO Lead

About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. WHY THIS ROLE IS UNIQUE Unparalleled access - Not only will the successful candidate have exposure to broad content knowledge across functions, but they also understand how the senior leaders think and know what’s top of mind. They should use this to connect dots across projects to improve decision-making and team effectiveness. Career accelerant - Opportunity to be part of a team that builds and scales the new SaaS business vertical and influences overall strategies and product vision with huge growth potential. 10X - Be part of a fast-growing organization with ambitious plans to expand into multiple more markets and verticals, and help be the one to make it happen What You Will Be Doing Delivers projects to the agreed scope, budget, schedule and performance criteria. Deals with the details regarding costing and proposals for projects and manages the process from concept through project approval and initiation. Experience in Delivering large and complex full life cycle project delivery Rigorously manages third party deliverables, risks and dependencies to ensure responsibilities and project commitments are met. Ensures that deliverables exceed the SLA agreements with the customer. Identifies opportunities to increase revenue and margin alongside managing any changes to the project. Accountable for managing and tracking the project costs and supporting Business Units in meeting payment milestones. Builds and manages the relationship with key stakeholders Defines the roles and responsibilities of the project team, forecasts and establishes the project team and ensures that each team member understands the task that is to be undertaken. Ensures all project deliverables comply with company processes and standards. What We Are Looking For At least 8-10 years' experience of successful delivery of large complex projects as a Project Manager and handover to operational service in a Mobile Telecoms/MVNO/MVNE/IoTs/SIM connect environments. Excellent knowledge of MVNO /MVNE architecture (circuit core, packet core, BSS, Voicemail, SMSC, MMS and interrelationships is essential). Mobile Telcoms Industry and Mobile Network Operations knowledge is essential. Programme management experience with an MVNE/MVNO/MNO would be a distinct advantage. Good experience in Risk, issue, change management knowledge. Good knowledge on project dashboard preparation and present to all level of stakeholders. Experience in MVNE/MVO/MVNA deployment roll-out. Excellent communication and presentation skills. Great people motivation and management skills Customer facing and stakeholder management skills. Strong commercial awareness and financial management skills. Experience in managing cross functional teams. Experience in Project matrix organisation. Either Prince or PMI certifications or Agile project management or any project management certifications are highly desirable. Educational Qualifications: Minimum Degree in Electronics and Communication/Computer science/IT/Electrical and Electronics/Telecommunications. Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. To all recruitment agencies: Circles.Life will only acknowledge resumes from agencies specifically retained for the role. We regret to inform you that only shortlisted candidates will be contacted for interviews. Show more Show less