PMO Lead

The Role

Were seeking a dynamic PMO Manager to elevate project governance and data-driven decision-making across our software implementation initiatives. You will be the owner of our Kantata PSA tool, driving process optimization and actionable insights that shape delivery success.

What will you be doing?

• Ensure high-quality project data for accurate tracking, forecasting, and reporting, including working with different business stakeholders to:
• Monitor and enforce timesheet compliance.
• Develop exception reports to flag missing or inconsistent project data.
• Quality check and ensure completeness of project data.
• Ensure billing milestones are maintained, and projects are invoiced on time.
• Own and optimize Kantata for resource planning, reporting, and delivery analytics, reviewing resource allocation, capacity and utilization.
• Work with HR and FP&A teams to ensure integration with BambooHR is up to date and capacity forecasts are accurate.
• Support delivery teams and project managers to build and maintain a suite of standard reports for delivery reporting.
• Act as the admin and champion for the Kantata system, including managing and driving improvements, ensuring integrations and processes are efficient.
• Lead and continuously improve the PMO function and Kantata system, embedding best-in-class governance, developing templates and documenting and training team on processes.
• Promote PMO standards and coach teams on tools, processes, and governance.
• Work with internal teams to develop and maintain dashboards and KPIs to inform senior management decisions.

About you

• An excellent communicator and collaborator, with a proactive and solution-oriented mindset.
• Proven experience in PMO leadership within software or IT services (experience in banking/fintech is a plus).
• Hands-on expertise with Kantata or similar PSA/project management tools.
• Strong data analysis skills, with the ability to translate metrics into actionable insights.
• Familiarity with project management methodologies such as PMP, PRINCE2, or equivalent (certification preferred).
• Highly organised and able to prioritise competing demands.
• Self-starter with a passion for improvement and order.
• Track record of making and overseeing systems and process changes.