Role - Technical Program Manager Job Title: Manager II, TPM Job Location: Bangalore (Whitefield), India About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform, helping telco operators launch and operate successful digital brands. Today, Circles is partnering with operators in 14 countries across 6 continents with the mission to deliver digital experiences to millions of people through our businesses. With Circles.Life , our digital lifestyle brand established in Singapore, we empower and delight customers by offering digital experiences that go beyond traditional telco services. Circles.Life is powered by the same SaaS platform and go-to-market strategies developed by Circles , serving as a market-leading example of digital innovation and the future of telco. Circles.Life has earned numerous accolades over the years, including "Best Use of MarTech" at the CX Asia Excellence Awards and #1 in Singapores Best Customer Service Award. Circles is backed by global investors such as Peak XV Partners (formerly Sequoia), Warburg Pincus, EDBI, and Founders Fund renowned institutions with a track record of backing industry-shaking innovators. Position Overview: The Technical Program Manager (TPM) will play a key role in managing and delivering complex, high-impact programs across multiple teams. You will be responsible for planning, coordinating, and driving the execution of cross-functional initiatives, ensuring that all teams are aligned and that milestones are met. This role requires strong technical expertise, excellent communication skills, and a proven track record of managing large-scale technical projects. Roles and Responsibilities: Program Planning and Execution : Lead end-to-end program planning, execution, and delivery, ensuring projects are completed on time, within scope, and budget. Define clear objectives, success metrics, and key milestones while ensuring alignment with organizational goals. Milestones & Capacity Planning: Develop and implement comprehensive project plans, including detailed timelines, milestones, resource requirements, and risk mitigation strategies. Ensure resource availability and capacity planning to meet project demands. Budget Oversight: Oversee program budgets, ensuring accurate forecasting, meticulous tracking, and transparent reporting. Identify and address budgetary risks while maintaining cost efficiency. Process Improvement: Drive continuous process improvements by identifying inefficiencies and implementing industry best practices. Promote Agile and Lean principles to optimize workflows and enhance delivery speed. Culture and Team Leadership : Foster a collaborative culture emphasizing accountability, innovation, and continuous learning. Lead cross-functional teams to ensure seamless collaboration and shared ownership of project outcomes. Development Life Cycle Management : Accountable for the overall development life cycle of the solution, managing complex projects with significant bottom-line impact. Ensure projects are delivered with high quality, within tight schedules, and aligned with business priorities. Technical Leadership : Work closely with senior engineers to develop the best technical design and approach. Ensure solution architecture adheres to organizational standards and industry best practices. Stakeholder Management: Act as the primary point of contact for stakeholders, providing regular updates, addressing concerns proactively, and ensuring transparent communication throughout the project lifecycle. Risk Management: Identify potential risks early, develop mitigation strategies, and monitor progress to prevent project delays. Ensure that all project deliverables meet quality standards and stakeholder expectations. Performance Tracking and Reporting: Establish key performance indicators (KPIs) to track project progress, performance, and impact. Prepare detailed status reports and dashboards for leadership and stakeholders. Vendor and External Collaboration : Coordinate with external vendors, partners, and third-party providers to ensure seamless integration and timely delivery of project components. Must Have Skills: Minimum 10+ years of experience as a Program manager in driving and managing complex projects working within a fast-paced and competitive environment with proven experience in driving development processes to achieve delivery outcomes. Responsible for the timely and efficient execution of projects across the value chain using Agile Methodology, from strategy through to implementation. Integrate quickly into the organisation to assess and unblock barriers that affect developers working with the team on mitigation strategies Handled and delivered complex tech projects, ideally within a heavily matrixed organisation where s/he was able to demonstrate leadership and lead effectively to meet the delivery objectives. A successful track record of leading large cross-functional teams with the ability to manage priorities across multiple teams and functions is imperative. Exceptional stakeholder management skills with the ability to communicate the Project progress/risks/reports to all organisation levels is a must. Superior communication skills, including driving and leading the functional/technical discussions with the Engineering/Product/QA teams critical to the delivery. Experience in developing tools/processes to improve team productivity will be beneficial. Strong knowledge and experience in Agile Methodology and frameworks like SAFe, Scrum, Kanban etc. Strong coaching abilities and team-building skills to drive adoption of agile scrum methodology. Knowledge of the entire SDLC, Agile Techniques (User Stories, CI/CD, BDD, TDD, Continuous Testing, Automated Testing etc.) Knowledge of backlog tracking, burn-down metrics, velocity, user stories etc. Demonstrable engineering acumen: degree/ background in Engineering, Computer Science, Computer Engineering or relevant degree Certifications from PMI in ACP (Agile Certification Practitioner), SAFe certification from Scaled Agile or Scrum Master certification from Scrum alliance will be an added advantage Attention to detail: Does not let important details slip through the cracks or derail a project. Follow through on commitments: Lives up to verbal and written agreements Flexibility and adaptability: Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change, especially in a start-up environment. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS. Circles is committed to a diverse and inclusive workplace. We are an equal-opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides Its SaaS Business, Circles Operates Two Distinct Businesses Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Lifeis powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac: Specializing in travel tech solutions, Jetpacprovides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Job Summary We are seeking a strategic and detail-oriented Vendor and Contract Manager with a specialization in Technology Spend Management . This role will be responsible for managing the lifecycle of vendor relationships, negotiating and administering IT-related contracts, and optimizing technology-related spend across the organization. The ideal candidate will have strong analytical, negotiation, and stakeholder engagement skills, with a thorough understanding of IT procurement, SaaS contracts, and vendor performance management. Key Responsibilities Vendor Management Establish and maintain strategic relationships with technology vendors and service providers. Develop and implement vendor performance and risk management frameworks. Monitor vendor compliance with contract terms, SLAs, and KPIs. Facilitate regular vendor reviews and business reviews. Contract Lifecycle Management Lead contract negotiations and renewals, ensuring favorable terms and risk mitigation. Draft, review, and manage contracts for software, hardware, cloud services, consulting, and telecom. Coordinate with legal, compliance, and finance teams to ensure contract alignment with organizational policies. Maintain a centralized repository of vendor agreements and contract data. Technology Spend Optimization Analyze IT spending patterns to identify cost-saving opportunities. Support budgeting and forecasting for IT spend categories. Work with internal stakeholders (IT, Finance, Legal, etc.) to align purchasing strategies with business goals. Track software license usage to prevent overages and ensure compliance. Governance and Risk Management Ensure procurement practices adhere to regulatory, legal, and internal policy requirements. Conduct due diligence and risk assessments for new and existing vendors. Support audit requests and data analysis related to vendor and contract management. Qualifications Education and Experience Bachelor’s degree in Business Administration, Information Technology, Supply Chain, or a related field. 5+ years of experience in vendor or contract management, preferably in IT or technology services. Strong understanding of SaaS, IaaS, PaaS licensing models, cloud services, and IT infrastructure. Skills And Competencies Proven negotiation and contract management skills. Deep knowledge of technology procurement processes and tools. Ability to interpret complex contract terms and conditions. Experience with vendor management tools (e.g., SAP Ariba, Coupa, ServiceNow, or similar). Strong analytical skills and proficiency in Excel or other spend analytics tools. Excellent interpersonal, communication, and stakeholder management skills. Preferred Qualifications Professional certifications (e.g., CPM, CPSM, ITIL, or equivalent). Experience in global vendor management or working in a multinational environment. Familiarity with data privacy, cybersecurity, and third-party risk standar Show more Show less

Role - Senior Business Analyst Title - Senior Engineer, BI Location- Bangalore About Circles Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides Its SaaS Business, Circles Operates Two Distinct Businesses Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Job Description As a Senior Business Analyst you will be working with a business team. You’ll be owning the business reporting and analysis for our internal operations world-wide and reporting interfaces with external partners. The job will require working closely with various Business Units across geographies to understand their analytics needs and develop comprehensive action plans & processes needed to finally deliver them. You will also be working very closely with our data team. As a key member of our team, your responsibilities include: Work with business teams like Operations, Product and Marketing to work on Business Dashboards. Have a passion for driving actionable insights for the central BI team and the country teams to identify opportunities for cross-sell and up-sell. Maintain strong accountability for project scope, cost, resource planning, monitoring and reporting. Working on the business reporting and data analysis for our internal operations world-wide and reporting/data-exchange interfaces with external partners Working closely with any one of business units (Finance , revenue Reconciliation, Product Engineering, Product Management, Operations etc.) across geographies to understand their analytics needs Working very closely with our data team and engineering team to understand the business logic to generate accurate reports and correct analysis Delivering top quality reports and analysis as per commitment Requirements At least 5-7 Years’ of Experience working in a similar role Hands on with advanced SQL Knowledge of data visualization tools like Looker Tableau, Power BI or Sisense Some exposure to Python is a plus Some exposure to AI and ML is a plus ( Not Essential) Ability to write DAGs and knowledge of Spark is a great plus( Not Essential) Hands-on experience with agile development management tools (e.g. Trello, Asana, Jira) is a plus Experience working in a Regional setting and liaising with stakeholders in a regional setting is a plus. Highly adaptable problem solver with a positive can-do attitude! Show more Show less

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e), ATT, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates two distinct businesses: Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Job Summary: We are seeking a strategic and detail-oriented Vendor and Contract Manager with a specialization in Technology Spend Management . This role will be responsible for managing the lifecycle of vendor relationships, negotiating and administering IT-related contracts, and optimizing technology-related spend across the organization. The ideal candidate will have strong analytical, negotiation, and stakeholder engagement skills, with a thorough understanding of IT procurement, SaaS contracts, and vendor performance management. Key Responsibilities: Vendor Management Establish and maintain strategic relationships with technology vendors and service providers. Develop and implement vendor performance and risk management frameworks. Monitor vendor compliance with contract terms, SLAs, and KPIs. Facilitate regular vendor reviews and business reviews. Contract Lifecycle Management Lead contract negotiations and renewals, ensuring favorable terms and risk mitigation. Draft, review, and manage contracts for software, hardware, cloud services, consulting, and telecom. Coordinate with legal, compliance, and finance teams to ensure contract alignment with organizational policies. Maintain a centralized repository of vendor agreements and contract data. Technology Spend Optimization Analyze IT spending patterns to identify cost-saving opportunities. Support budgeting and forecasting for IT spend categories. Work with internal stakeholders (IT, Finance, Legal, etc.) to align purchasing strategies with business goals. Track software license usage to prevent overages and ensure compliance. Governance and Risk Management Ensure procurement practices adhere to regulatory, legal, and internal policy requirements. Conduct due diligence and risk assessments for new and existing vendors. Support audit requests and data analysis related to vendor and contract management. Qualifications: Education and Experience Bachelor s degree in Business Administration, Information Technology, Supply Chain, or a related field. 5+ years of experience in vendor or contract management, preferably in IT or technology services. Strong understanding of SaaS, IaaS, PaaS licensing models, cloud services, and IT infrastructure. Skills and Competencies Proven negotiation and contract management skills. Deep knowledge of technology procurement processes and tools. Ability to interpret complex contract terms and conditions. Experience with vendor management tools (e.g., SAP Ariba, Coupa, ServiceNow, or similar). Strong analytical skills and proficiency in Excel or other spend analytics tools. Excellent interpersonal, communication, and stakeholder management skills. Preferred Qualifications: Professional certifications (e.g., CPM, CPSM, ITIL, or equivalent). Experience in global vendor management or working in a multinational environment. Familiarity with data privacy, cybersecurity, and third-party risk standar

Role - Senior Business Analyst Title - Senior Engineer, BI Location- Bangalore About Circles Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e), ATT, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates two distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. As a Senior Business Analyst you will be working with a business team. You ll be owning the business reporting and analysis for our internal operations world-wide and reporting interfaces with external partners. The job will require working closely with various Business Units across geographies to understand their analytics needs and develop comprehensive action plans processes needed to finally deliver them. You will also be working very closely with our data team. As a key member of our team, your responsibilities include: Work with business teams like Operations, Product and Marketing to work on Business Dashboards. Have a passion for driving actionable insights for the central BI team and the country teams to identify opportunities for cross-sell and up-sell. Maintain strong accountability for project scope, cost, resource planning, monitoring and reporting. Working on the business reporting and data analysis for our internal operations world-wide and reporting/data-exchange interfaces with external partners Working closely with any one of business units (Finance , revenue Reconciliation, Product Engineering, Product Management, Operations etc.) across geographies to understand their analytics needs Working very closely with our data team and engineering team to understand the business logic to generate accurate reports and correct analysis Delivering top quality reports and analysis as per commitment Requirements At least 5-7 Years of Experience working in a similar role Hands on with advanced SQL Knowledge of data visualization tools like Looker Tableau, Power BI or Sisense Some exposure to Python is a plus Some exposure to AI and ML is a plus ( Not Essential) Ability to write DAGs and knowledge of Spark is a great plus( Not Essential) Hands-on experience with agile development management tools (e.g. Trello, Asana, Jira) is a plus Experience working in a Regional setting and liaising with stakeholders in a regional setting is a plus. Highly adaptable problem solver with a positive can-do attitude!

Senior Software Engineer, Site Reliability Engineer (SRE) Location, Bangalore About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides Its SaaS Business, Circles Operates Two Distinct Businesses Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. About This Role This role would report to leader in Platform Engineering & Site Reliability Engineering Builds resilient cloud systems, automates operations, and ensures high reliability through robust monitoring and performance optimization Uses advanced tools (VPA, HPA.) for smart resource optimization ("rightsizing"). Creates reusable K8s components (Helm charts, Operators) to speed up deployments. Automates resource adjustments to maximize performance and minimize costs. Drives efficient, scalable Kubernetes infrastructure through automation and best practices. What You'll Do Implement highly available, fault-tolerant applications and infrastructure, leveraging cloud-native technologies. Establish robust monitoring, logging, and alerting systems for proactive issue detection and resolution. Automate infrastructure management, deployment, and provisioning to enhance efficiency and consistency. Manage incident response, conduct post-incident reviews, and implement preventative measures. Mentor engineers and drive the evolution of teams towards a modern, collaborative SRE culture. Uses advanced tools (VPA, HPA.) for smart resource optimization ("rightsizing"). Creates reusable Kubernetes components (Helm charts, stacks, operators) to speed up deployments and management of K8s. Automates resource adjustments to maximize performance and minimize costs. Drives efficient, scalable Kubernetes infrastructure through automation and best practices. What We Are Looking For 8+ years experience with a majority of at least 5 years in Kubernetes / Site Reliability experience in Kubernetes and end-to-end observability Efficiently allocate resources, reduce costs, and enhance performance. Streamline deployments and processes using Terraform, Ansible, Helm, and Kubernetes. Implement observability solutions to track performance, detect issues, and ensure reliability. Apply best practices for security, governance, and regulatory compliance. Stay ahead with cutting-edge Kubernetes tools and best practices. Work closely with development, security, and operations teams while mentoring junior engineers. Conduct performance tuning, capacity planning, and load testing for efficiency. Optimize cloud-native and hybrid architectures across OnPrem, AWS, OCI, and GCP. Show more Show less

Location - Bangapore About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides Its SaaS Business, Circles Operates Two Distinct Businesses Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Role Description Job Overview At Circles, we're looking for an enthusiastic and curious Senior Product Analyst to join our dynamic team. This is a unique opportunity for someone who loves solving complex problems, working with diverse teams, and helping shape the future of telecommunications. In this role, you'll be directly involved in key strategic initiatives, helping to bridge the gap between our products and customer needs. You will review and analyze client requirements, identify opportunities and gaps, and collaborate with various teams to come up with creative solutions. You’ll also help gather insights from client feedback to ensure our product roadmap remains innovative and customer-focused. If you enjoy learning, collaborating, and making an impact, this is the role for you! Key Responsibilities Dive into Client Requirements: Review and analyze client RFP/RFQ requirements to understand how our product can meet their needs and identify potential gaps. Creative Problem-Solving: Collaborate with internal technical and sales teams to brainstorm solutions for client needs that aren't immediately met by our product. Be the Customer Advocate: Synthesize insights from customer feedback across different markets to provide meaningful input into our product roadmap. Product Marketing: Create compelling product marketing materials to effectively communicate the value of our product and support our marketing and sales efforts. Cross-team Collaboration: Work closely with technical, product, and sales teams to ensure everyone’s aligned on client needs and possible solutions. What You'll Learn At Circles, we believe in continuous learning. In this role, you'll: Gain deep exposure to telecommunications and BSS solutions, one of the most exciting and evolving sectors in tech. Learn how to balance customer needs with product capabilities, working at the intersection of sales, product, and technology. Develop skills in RFP/RFQ analysis and the art of bridging customer requirements with product offerings. Build experience in product marketing, helping you craft messaging that resonates with both technical and non-technical audiences. Experience the fast-paced world of a SaaS startup that’s actively disrupting the telco industry. Desirable Experience Minimum 5 years experience in any of the following roles: Product Analyst, Product Management, Business Analyst, Consultant, Pre-Sales, or Product Marketing roles within the telco industry and/or B2B SaaS industry. Familiarity with Telco BSS (Business Support Systems). Experience in product marketing or supporting sales activities. Exposure to the RFP/RFQ process and handling complex client requirements is a plus. Desirable Skills Ability to translate complex technical concepts into business terms for non-technical stakeholders. Analytical Skills: Exceptional analytical and problem-solving skills, with the ability to distill large sets of client requirements into actionable insights. Communication Skills: Strong verbal and written communication skills, with the ability to present findings and recommendations to senior stakeholders. Cross-functional Collaboration: Experience working with technical and non-technical teams to facilitate discussions and align on solutions. Challenges and Opportunities This role offers the chance to dive into the telecommunications space and be part of a rapidly growing, innovative company. You’ll have the opportunity to solve interesting challenges, collaborate with diverse teams, and contribute directly to our product’s evolution. If you’re looking for a role where you can grow your career while having a meaningful impact, this is the perfect opportunity. Show more Show less

Job Title: Senior Softaware Engineer , DevOps / SRE Role: Senior Softaware Engineer , DevOps / SRE Location: Bangalore, India About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform Circles X, helping telco operators launch and operate successful digital brands through its offerings, Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles Life, in Singapore, Taiwan and Australia Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time, Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses, We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund renowned backers of industry-shaking innovators, Role Description Site Reliability Engineering (SRE) is a horizontal function spanning across the entire company meaning you'll be able to work with multiple teams across various products and platforms to ensure their software features are reliable for the build and launch & Operational teams, As a Senior Softaware Engineer , DevOps / SRE you will work as an individual contributor (IC) who has hands-on experience to propose, design, implement and troubleshoot robust CICD pipeline for multi-tier applications deployed on virtual machines and containerize platforms running on top of public cloud infrastructure You will be working very closely with other principal engineers part of different teams, You will help the organization accelerate the SaaS journey by implementing robust CICD automation, strategic solutions and reusable architecture patterns with loosely coupled architecture Your contribution is required to increase the throughput of the delivery, accelerate the lead time, increase stability and provide highly reliable solutions, This is a fantastic opportunity to join a highly skilled and talented team where you'll be able to add real value to our organization as a central function This opportunity helps to upskill the SRE/DevOps in-depth knowledge, upskill your technical and business skill set, You will be working in a high-tech DevOps CICD pipeline consisting of continuous integration, continuous deployment, ephemeral environments (dynamic environments), automated QA pipelines, fan out pipelines, blue/green deployments and many other cutting edge features to deploy a SaaS product to multiple partner environments from on premise to different cloud providers, Your Responsibilities Design, Test and roll out robust CI/CD solutions as a centralized solution across business domains Design, test and roll out infrastructure as code solutions which can act as the central golden version which can work for different combinations of input Present solutions at review boards, Conduct internal walkthrough sessions and conduct handover/training sessions on the target solution and implementation steps Design robust CI/CD pipelines to work with cloud based/on prem kubernetes clusters, Setup a continuous delivery and deployment pipeline integrated with release workflow to support release orchestration Troubleshoot multi layer and containerized applications deployed in cloud infrastructure Infuse AI in software development lifecycle to increase efficiency Maintaining, enhancing and fine tuning dynamic environments Apply automation and software to any manual and mechanical tasks or parts of the system that would benefit from it or are performed manually Able to troubleshoot complicated, cross platform issues handling OS, Networking, Database in a cloud-based SaaS environment and handle live production incidents, debug/troubleshoot application and infrastructure issues, follow and implement SRE best practices, Conduct system discovery, analysis, and develop improvements for system software performance, availability and reliability Design, write, ship, and motivate the implement solutions to increase observability, product reliability and organizational efficiency Propagate Site Reliability Engineering culture across the organization by sharing industry best practices, standards, approaches, documentation, and code with other engineering teams Collaborate closely with software engineers and testers to ensure the system is responding properly to no-functional requirements such as performance, security, and availability Document system knowledge as you acquire it over time, create runbooks, and ensure critical system information is readily available to those who need it Maintain and monitoring deployment, orchestration, of the servers, docker containers, kubernetes, and general backend infrastructure Keep up-to date with security and proactively identify, diagnose, and solve complex security issues Participate in On-Call roster to provide weekend support when required Required Technical Skills Minimum 4+ years of working experience in CICD platform, Kubernetes, leveraging DevOps, SRE & Agile methodologies Minimum 3 years of experience in designing, setting up and maintaining kubernetes cluster and containerized pipeline Minimum 2 years experience designing, testing and implementing CICD pipeline to automate build, deployment and code promotion Minimum 2 years of experience in writing automation scripts, CICD pipeline and automated routine tasks using groovy / python to eliminate human dependencies Prior experience in troubleshooting CICD pipeline issues for containerized and multi layer applications deployed in GCP or AWS Sound knowledge to dive deep to understand the problem statement and execute structured troubleshooting mechanisms to identify the root cause and apply strategic solutions Experience with CI/CD in cloud environments and container technology, Docker and Kubernetes, Docker Swarm, Helm DevOps (Git + CI/CD pipelines) AI infusion experience in software development lifecycle Experience as Linux systems administrator (e-g Ubuntu, RedHat) and command line system administration such as Bash, VIM, SSH, Experience in monitoring and analyzing infrastructure performance using standard performance monitoring tools Grafana/prometheus, DataDog, Nagios, New Relic Extended expertise in infrastructure core components: storage, system and/or networking Strong understanding of TCP/IP networking, including familiarity with concepts such as OSI stack, Strong understanding of Internet protocols and applications such as SMTP, DNS, HTTP, SSH, SNMP etc Solid understanding of ELK, Redis, RabbitMQ, Kafka and ETCD, Hands-on experience in writing infrastructure as code (IaC), configuration management as code (CMaC) and policy as code (PoaC) is a plus Required Business Skills Able to design, test and present CI/CD pipelines and automation solutions at Architecture and Security boards Adaptable to change and able to work independently with one team attitude Ability to communicate clearly and with clarity to different stakeholders Strong presentation skills to prepare powerpoint presentations and architecture diagrams Capable of delivering multiple initiatives concurrently while maintaining a high level of attention to detail Manage and prioritize work effectively with minimal supervision Provide timely and relevant stakeholder update, project status and vital data points Ability to learn new technologies as needed to provide the best solutions, Strong problem analysis skills to dive deep to understand root cause, provide strategic / interim solutions, Sound analytical skills to come up with supporting data points Solid mathematical skills to enforce programmatic results validation Certification Requirements (Nice To Have) Kubernetes CKA or CKAD certification is nice to have AWS or GCP DevOps related certifications is nice to have GCP or AWS certification on cloud architecture associate/professional is nice to have To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program, Please do not forward resumes to our jobs alias, Circles employees or any other company location Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS, Circles is committed to a diverse and inclusive workplace We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age, Show more Show less

About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides Its SaaS Business, Circles Operates Two Distinct Businesses Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Job Overview We are seeking an Analytics Engineer Intern to join our dynamic Jetpac team. The ideal candidate will be in the second last or last year of their university education. In addition, the right candidate would have the spark and the flare needed for a young startup, and a desire to learn and grow. Key Responsibilities SQL Querying: Write and optimize SQL queries to aggregate raw data to enable analytics and visualisation for the broader team. Data Analysis & Reporting: Perform exploratory data analysis and assist in generating reports and dashboards to present findings to stakeholders. Data Visualization: Create data visualizations (using tools like Google sheets and Looker studio) to clearly communicate data insights. Support Marketing and Product departments: Assist marketing and Product teams with ongoing projects and conducting ad-hoc analysis. Required Skills Proficiency in SQL: Ability to write efficient SQL queries to draw the right information from raw data. Data Analysis: Strong analytical skills, with the ability to think critically and solve problems with data. Communication Skills: Ability to communicate data concepts to non-technical team members and present findings effectively. Team Player: Ability to collaborate effectively in a team environment and work on multiple projects simultaneously. Preferred Experience A degree from the Indian Institutes of Technology (IIT) is highly preferred Desired Skills Analytics using Python: Some experience with Python is preferred, especially with numerical packages like numpy. Web Analytics: Understanding of tools like GA4 and other Web analytics tools is preferred. The ideal candidate will be results-oriented, detail-focused, and able to manage multiple priorities in a fast-paced environment. They should be comfortable supporting data-driven decisions and communicating with diverse stakeholders. What’s On Offer We provide a great environment and platform for employees to build their career. In this role, you can expect: Unique opportunity to be a part of innovating the telecommunications industry Once in a lifetime chance to help shape a brand from the ground up Autonomy in the role and in managing your own portfolio Exposure to the fast-paced world of high-tech start-ups Working with passionate, smart and driven colleagues in a vibrant environment Show more Show less

About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides Its SaaS Business, Circles Operates Two Distinct Businesses Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. We are seeking an experienced Director of Engineering to lead our technical team building a World Class Platform, CirclesX. The Director of Software Engineering will oversee all engineering activities within the platform, ensuring efficient project delivery, team collaboration, and technical innovation. This role requires a strong leader who can motivate and guide teams towards achieving ambitious goals while maintaining high standards of quality, stability and reliability. Role Expectations Leadership: Provide strategic direction and leadership to the engineering team. Team Management: Manage and mentor a team of engineers, fostering a culture of continuous learning and development. Technical Excellence: Ensure the technical feasibility and integrity of projects through sound architecture, code reviews, and best practices. Collaboration: Work closely with product management, design, and other cross-functional teams to deliver on product roadmaps and business goals. Innovation: Drive technical innovation and excellence in engineering processes. Recruitment: Lead recruitment efforts to attract top engineering talent, conducting interviews and making hiring decisions. Performance Management: Establish KPIs and metrics to measure engineering performance and productivity. Required Skills Proven experience of 15 years in a leadership role within engineering, with a track record of successfully leading and managing high-performing teams. Experience working in multiple back-end technology frameworks in multiple languages. Practical knowledge of languages such as Java, REST, Python, Angular, NodeJS, VueJS and cloud platforms (AWS and/or GCP) is preferred. Knowledge of databases like PostgreSQL. Strong understanding of system design for highly performant systems. Experience with service architecture, horizontal scalability, and managing large data sets is preferred. You are communicative, highly organized, facilitative, assertive, situationally aware, enthusiastic, continually improving, who values transparency, is able to foster a cohesive team culture, and strives to empower your teams. Excellent communication skills with the ability to articulate technical concepts and strategies to non-technical stakeholders. You are comfortable operating in ambiguous situations and helping teams arrive at a decision. You are willing to roll up your sleeves and have a “can-do” spirit. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS. Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. Show more Show less

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates two distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. We are seeking an experienced Director of Engineering to lead our technical team building a World Class Platform, CirclesX. The Director of Software Engineering will oversee all engineering activities within the platform, ensuring efficient project delivery, team collaboration, and technical innovation. This role requires a strong leader who can motivate and guide teams towards achieving ambitious goals while maintaining high standards of quality, stability and reliability. Role Expectations Leadership: Provide strategic direction and leadership to the engineering team. Team Management: Manage and mentor a team of engineers, fostering a culture of continuous learning and development. Technical Excellence: Ensure the technical feasibility and integrity of projects through sound architecture, code reviews, and best practices. Collaboration: Work closely with product management, design, and other cross-functional teams to deliver on product roadmaps and business goals. Innovation: Drive technical innovation and excellence in engineering processes. Recruitment: Lead recruitment efforts to attract top engineering talent, conducting interviews and making hiring decisions. Performance Management: Establish KPIs and metrics to measure engineering performance and productivity. Required Skills Proven experience of 15 years in a leadership role within engineering, with a track record of successfully leading and managing high-performing teams. Experience working in multiple back-end technology frameworks in multiple languages. Practical knowledge of languages such as Java, REST, Python, Angular, NodeJS, VueJS and cloud platforms (AWS and/or GCP) is preferred. Knowledge of databases like PostgreSQL. Strong understanding of system design for highly performant systems. Experience with service architecture, horizontal scalability, and managing large data sets is preferred. You are communicative, highly organized, facilitative, assertive, situationally aware, enthusiastic, continually improving, who values transparency, is able to foster a cohesive team culture, and strives to empower your teams. Excellent communication skills with the ability to articulate technical concepts and strategies to non-technical stakeholders. You are comfortable operating in ambiguous situations and helping teams arrive at a decision. You are willing to roll up your sleeves and have a can-do spirit. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS. Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

This role is based in Gurgaon in India* About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides Its SaaS Business, Circles Operates Two Distinct Businesses Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Job Overview We are seeking an experienced Strategic Program Manager, who will play a key role in driving and managing high-impact strategic initiatives across the organization. This individual will report to the CEO, and work closely with senior leadership to ensure the successful execution of strategic projects and partnerships. The role requires a blend of strategic thinking, project management expertise, relentless focus on execution, data analytics, and relationship-building skills to facilitate complex and cross-functional initiatives, while ensuring timely and efficient delivery of results. Key Responsibilities Strategic Project Management: Lead, manage and deliver key strategic projects Develop and manage detailed project plans, timelines, and budgets. Coordinate resources and team members across functions to ensure smooth project execution. Monitor and report on overall business progress, risks, and issues, ensuring timely resolution to keep projects on track. Implement processes and methodologies to ensure efficient delivery of strategic projects. Revamp overall business governance (Monthly Business Review, Weekly huddle etc.) Chief Of Staff Act as a trusted partner to the CEO, assisting in the prioritization and execution of initiatives tied to the company’s strategic direction. Prepare executive presentations, reports, and communications to ensure the CEO is well-informed on the progress of key initiatives. Provide strategic counsel and guidance to the CEO on important decisions, ensuring alignment with organizational priorities. Serve as the central point of contact for the CEO's office, ensuring alignment and efficient communication across internal and external stakeholders. Partnerships Deals Delivery Lead and deliver partnership deals implementation, ensuring successful outcomes and value realization for the organization. Collaborate with the Head of Partnerships, Product, Legal, and Finance teams to finalize terms and conditions of partnership agreements. Track and measure the performance and impact of partnership initiatives, ensuring mutual benefits are achieved. Cross-Functional Leadership Partner with various departments, including growth, commercial, , marketing, sales, product, and finance, to ensure alignment and execution of strategic projects. Drive change management initiatives where necessary to support new strategic directions or partnerships. Support the scaling of operations, identifying opportunities to streamline processes and optimize outcomes. Requirements 2-4 years of hands-on Management Consulting experience (MBB preferred) Bachelor's/Master’s degree in Business Administration, Engineering, Economics, Social sciences Strong analytical and problem-solving skills Excellent Project Management, Communication and stakeholder management abilities Experience with data analysis and insight generation Ability to work effectively in a fast-paced, collaborative environment Want to get an in-depth understanding and execution experience on how startups are built and scaled. Preferred Experience A degree from the Indian Institutes of Technology (IIT) OR Indian Institute of Management (IIM) is highly preferred, but not necessary Experience working with AI-native products or technologies is also preferred The ideal candidate will be driven, sharp, organized, results-oriented, detail-focused, and able to manage multiple priorities in a fast-paced environment. They should be comfortable making data-driven decisions and have a passion for delivering high-quality products that meet user needs. What We Offer Competitive salary and excellent performance-based incentives. Comprehensive benefits package, including health, dental, and vision coverage. Flexible work arrangements with remote or hybrid options. Opportunity to work with a dynamic and innovative global team. Career growth and professional development opportunities Show more Show less

About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. About Jetpac Jetpac, from Circles, is the coolest tech startup you will find, dedicated to making Travel super convenient and 100% hassle free. We're a bunch of rebels, renegades, and sometimes misfits, working together to change the Travel Universe. We grew 10x last year, with customers in >150 countries and availability in 10 different languages and currencies. At Jetpac, we take ownership and we lead! We are ambitious and resourceful Jetpac cadets, who would stop at nothing to get to the desired end outcome! If you think you've got the guts, the smarts, and the hustle to join us, then keep reading! Job Overview We’re seeking a driven and performance-focused Affiliate Manager to lead and scale Jetpac’s global affiliate marketing program. The ideal candidate will have 5–7 years of experience in managing affiliate partnerships and should bring an analytical mindset, exceptional communication skills, and a growth-hacking spirit. If you're eager to build from scratch, experiment fast, and move the needle on performance, this is your moment. Key Responsibilities Affiliate Program Development & Strategy Design and execute a comprehensive affiliate marketing strategy aligned with growth goal Identify and onboard high-potential affiliate partners across all geographies relevant to the business growth Own the affiliate lifecycle—from outreach and onboarding to optimization and long-term retention Evaluate and implement affiliate platforms and tracking technologies Performance Management Monitor and analyze affiliate performance to maximize ROI Define and track KPIs such as conversions, ROI, traffic quality, CAC, and contribution to revenue Run A/B tests and optimize landing pages and messaging for affiliate-driven users Conduct fraud checks and ensure compliance with program policies Relationship Management Build strong relationships with top-performing affiliates and networks Negotiate terms, commissions, and exclusive placements Develop co-marketing initiatives and exclusive deals with key partners Respond promptly to affiliate inquiries and support requests Cross-Functional Collaboration Collaborate with product, marketing, content and design teams to create effective affiliate campaigns Align messaging and promotions across owned and earned channels Work closely with data and analytics teams to refine attribution and reporting Reporting & Optimization Create regular performance reports and dashboards for internal stakeholders Present affiliate insights and strategic recommendations to leadership Continuously analyze competition and market trends to stay ahead Requirements 5–7 years of experience in affiliate marketing and partnerships Proven success in managing and scaling affiliate programs (experience in global markets is a plus) Bachelor’s degree Strong analytical skills with a solid grasp of business metrics Proficiency in affiliate tracking platforms (e.g., Impact, Partnerize, CJ, Rakuten, or similar) Experience with attribution tools and web analytics platforms (e.g., Google Analytics, Mixpanel) Excellent negotiation, communication, and stakeholder management skills Ability to thrive in a fast-paced startup environment and take ownership Preferred Experience Prior experience managing affiliate channels for international markets Background in growth roles is a strong plus What We Offer Competitive salary and excellent performance-based incentives. Comprehensive benefits package, including health, dental, and vision coverage. Flexible work arrangements with remote or hybrid options. Opportunity to work with a dynamic and innovative global team. Career growth and professional development opportunities Show more Show less

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. About Jetpac Jetpac, from Circles, is the coolest tech startup you will find, dedicated to making Travel super convenient and 100% hassle free. Were a bunch of rebels, renegades, and sometimes misfits, working together to change the Travel Universe. We grew 10x last year, with customers in >150 countries and availability in 10 different languages and currencies. At Jetpac, we take ownership and we lead! We are ambitious and resourceful Jetpac cadets, who would stop at nothing to get to the desired end outcome! If you think youve got the guts, the smarts, and the hustle to join us, then keep reading! Job Overview We re seeking a driven and performance-focused Affiliate Manager to lead and scale Jetpac s global affiliate marketing program. The ideal candidate will have 5-7 years of experience in managing affiliate partnerships and should bring an analytical mindset, exceptional communication skills, and a growth-hacking spirit. If youre eager to build from scratch, experiment fast, and move the needle on performance, this is your moment. Key Responsibilities Affiliate Program Development & Strategy Design and execute a comprehensive affiliate marketing strategy aligned with growth goal Identify and onboard high-potential affiliate partners across all geographies relevant to the business growth Own the affiliate lifecycle from outreach and onboarding to optimization and long-term retention Evaluate and implement affiliate platforms and tracking technologies Performance Management Monitor and analyze affiliate performance to maximize ROI Define and track KPIs such as conversions, ROI, traffic quality, CAC, and contribution to revenue Run A/B tests and optimize landing pages and messaging for affiliate-driven users Conduct fraud checks and ensure compliance with program policies Relationship Management Build strong relationships with top-performing affiliates and networks Negotiate terms, commissions, and exclusive placements Develop co-marketing initiatives and exclusive deals with key partners Respond promptly to affiliate inquiries and support requests Cross-Functional Collaboration Collaborate with product, marketing, content and design teams to create effective affiliate campaigns Align messaging and promotions across owned and earned channels Work closely with data and analytics teams to refine attribution and reporting Reporting & Optimization Create regular performance reports and dashboards for internal stakeholders Present affiliate insights and strategic recommendations to leadership Continuously analyze competition and market trends to stay ahead Requirements 5-7 years of experience in affiliate marketing and partnerships Proven success in managing and scaling affiliate programs (experience in global markets is a plus) Bachelor s degree Strong analytical skills with a solid grasp of business metrics Proficiency in affiliate tracking platforms (e.g., Impact, Partnerize, CJ, Rakuten, or similar) Experience with attribution tools and web analytics platforms (e.g., Google Analytics, Mixpanel) Excellent negotiation, communication, and stakeholder management skills Ability to thrive in a fast-paced startup environment and take ownership Preferred Experience Prior experience managing affiliate channels for international markets Background in growth roles is a strong plus What We Offer: Competitive salary and excellent performance-based incentives. Comprehensive benefits package, including health, dental, and vision coverage. Flexible work arrangements with remote or hybrid options. Opportunity to work with a dynamic and innovative global team. Career growth and professional development opportunities

This role is based in Gurgaon* About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides Its SaaS Business, Circles Operates Two Distinct Businesses Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Job Overview We are seeking an experienced Data Associate to join our dynamic Jetpac team. The ideal candidate will have 2-5 years of experience in Data extraction, Analysis and Insight generation, with good understanding of emerging AI tools. In addition, the right candidate would have the spark and the flare needed for a young startup, and a desire to learn and grow. Key Responsibilities Data extraction, analysis and insight generation Identify insights to drive business decisions Ensure data integrity, privacy and security Measure project performance Build relationships with stakeholders Act as liaison between business and tech teams Prepare reports and presentations on product updates and performance metrics Contribute to product documentation and training materials Monitor and report on users' reactions after launching Requirements 2-5 years of hands-on Data analyst/associate experience BS/BTech in Mathematics, Economics, Computer Science, Information Management, Statistics or similar field from a reputable university Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities Knowledge in working with Data Visualisation tools (Looker, Metabase, Sisense, Tableau etc.) Strong experience in advanced SQL concepts and hands on experience with Snowflake. Plus, basic knowledge in Python Experience with data analysis and market research techniques. Ability to work effectively in a fast-paced, collaborative environment Preferred Experience A degree from the Indian Institutes of Technology (IIT) is highly preferred Experience working with AI-native products or technologies is also preferred The ideal candidate will be results-oriented, detail-focused, and able to manage multiple priorities in a fast-paced environment. Person should be able to distill usable and actionable insights out of the complex data that they are analysing What We Offer Competitive salary and excellent performance-based incentives. Comprehensive benefits package, including health, dental, and vision coverage. Flexible work arrangements with remote or hybrid options. Opportunity to work with a dynamic and innovative global team. Career growth and professional development opportunities Show more Show less

About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides Its SaaS Business, Circles Operates Two Distinct Businesses Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. About This Role We are seeking a highly skilled and analytical Business Value Consultant to join our team. In this role, you will be responsible for quantifying the value of our solutions and services to clients. You will work closely with sales, pre-sales, product engineers, product managers, and client teams to understand business needs and translate them into compelling value propositions. What You'll Do Value assessment: Conduct comprehensive assessments of client business challenges and opportunities, identifying potential areas for improvement and innovation. Financial modelling: Develop robust financial models to quantify the economic impact of our solutions, including return on investment (ROI), TCO analysis, and other relevant metrics. Business case development: Create compelling business cases that clearly articulate the value proposition of our offerings, addressing client pain points and strategic objectives. Data analysis: Utilize data analysis techniques to extract insights from large datasets, identify trends, and inform decision-making. Client presentations and discovery workshops: Deliver persuasive presentations to C-suite executives and other key stakeholders, effectively communicating complex financial and business concepts. Run discovery workshops with clients to understand their pain points and end goals. Collaboration: Work closely with cross-functional teams, including sales, pre-sales, product engineering, and product management, to ensure the sales team is well-equipped with up-to-date product information, competitive insights, and market trends. Knowledge management: Create and manage a library of sales content, including case studies, presentations, white papers, and proposal templates, to support various stages of the sales cycle. What You'll Need Strong analytical and problem-solving skills Ideally a minimum 5+ years success and tenure within a similar company (ideally technical SaaS solution) within a value consultant position / similar role Understanding of the Telco industry/domain Proficiency in financial modeling and data analysis techniques Ability to create executive level content, positioning and strategy notes Excellent communication and presentation skills Deep understanding of business value concepts and metrics Bachelor's degree in business, finance, economics, or a related field MBA or advanced degree preferred To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS. Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. Show more Show less

Circles is looking for Senior Software Engineer, SRE to join our dynamic team and embark on a rewarding career journey. Develop high-quality software design and architecture Identify, prioritize and execute tasks in the software development life cycle Develop tools and applications by producing clean, efficient code Automate tasks through appropriate tools and scripting Review and debug code Perform validation and verification testing Collaborate with internal teams and vendors to fix and improve products Document development phases and monitor systems Ensure software is up-to-date with latest technologies Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members. Contribute to the ongoing evolution of the existing content supply portfolio of applications and services. Design, develop, modify, implement, and support software components anywhere in the software stack. Determine root cause for the most complex software issues and develop practical, efficient, and permanent technical solutions. Remain current on new technologies and available vendor packages; evaluate and make recommendations as necessary. Assist in task planning, estimation, scheduling, and staffing. Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities. Determine process improvements, best practices, and develop new processes. Work in close partnership with cross-functional teams and management.

About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. About Jetpac Jetpac, from Circles, is the coolest tech startup you will find, dedicated to making Travel super convenient and 100% hassle free. We're a bunch of rebels, renegades, and sometimes misfits, working together to change the Travel Universe. We grew 10x last year, with customers in >150 countries and availability in 10 different languages and currencies. At Jetpac, we take ownership and we lead! We are ambitious and resourceful Jetpac cadets, who would stop at nothing to get to the desired end outcome! If you think you've got the guts, the smarts, and the hustle to join us, then keep reading! Job Overview We’re looking for a Performance Marketing Lead to drive Jetpac’s paid growth engine across digital channels. This role demands someone who’s equally data-obsessed and creative, hands-on with campaign execution, but also strategic enough to shape the direction of our growth. You’ll manage a significant performance marketing budget, experiment aggressively, and unlock new levels of scale and efficiency. If you're someone who wakes up thinking about CAC, ROAS, and LTV—you'll fit right in. Key Responsibilities Strategy & Execution Develop and execute a high-impact performance marketing strategy across Meta, Google, programmatic, and other key channels Own customer acquisition metrics—CAC, ROAS, CPA, CVR, retention—and continuously optimize for them Run full-funnel campaigns for different user cohorts, geographies, and product lines Scale campaigns profitably with a data-driven mindset while managing channel-specific budgets Campaign Management Launch, monitor, and optimize campaigns across platforms, audiences, creatives, and geos Set up robust tracking, attribution, and reporting infrastructure (with help from analytics if needed) Run rigorous A/B tests on creatives, copy, audiences, and landing pages Constantly identify new growth channels Data & Analytics Define and track KPIs across the funnel (impressions to repeat purchases) Leverage tools like GA4, Mixpanel and Looker/Data Studio for performance insights Use data to craft compelling narratives around what's working, what’s not, and what’s next Coordinate with BI and product teams to close the loop on post-click behavior Creative & Messaging Collaborate with design and content teams to create high-converting ad creatives Develop localized messaging strategies per region or audience segment Stay on top of platform-specific creative trends and adapt accordingly Cross-Functional Collaboration Partner with product, lifecycle, KOL/affiliate, and brand teams to align on campaigns and goals Work with CRM to create multi-touch journeys (ad + email + in-app) Align with the customer support team to understand friction points and improve targeting Reporting & Optimization Deliver weekly and monthly performance reports with actionable insights Present learnings, growth hypotheses, and experiment roadmaps to leadership Maintain clear documentation on campaigns, experiments, and key decisions Requirements 3–5 years of hands-on experience in digital/performance marketing Proven experience scaling acquisition campaigns across Meta, Google and other major platforms Bachelor’s degree in Marketing, Business, or a related field Deep understanding of campaign performance metrics and attribution models Experience managing multi-country or multi-lingual campaigns is a big plus Strong analytical skills and fluency with ad platforms and data tools Excellent communication and stakeholder management skills Comfortable working in a fast-paced, high-ownership startup environment Preferred Experience Prior experience in a tech startup or high-growth DTC brand Background in travel, telecom, or fintech verticals is a strong plus Familiarity with eSIM or digital telco space is a bonus Desired Skills Hands-on experience with tools like Google Ads, Meta Ads Manager, DV360 Strong proficiency with Google Analytics, Mixpanel, Amplitude, Looker Knowledge of creative performance analysis and storytelling through data Familiarity with MMPs like AppsFlyer, Branch, or Adjust Growth mindset with a passion for experimentation and iteration Ability to think like a performance marketer and a product manager What We Offer Competitive salary and excellent performance-based incentives. Comprehensive benefits package, including health, dental, and vision coverage. Flexible work arrangements with remote or hybrid options. Opportunity to work with a dynamic and innovative global team. Career growth and professional development opportunities Show more Show less

About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. About Jetpac Jetpac, from Circles, is the coolest tech startup you will find, dedicated to making Travel super convenient and 100% hassle free. We're a bunch of rebels, renegades, and sometimes misfits, working together to change the Travel Universe. We grew 10x last year, with customers in >150 countries and availability in 10 different languages and currencies. At Jetpac, we take ownership and we lead! We are ambitious and resourceful Jetpac cadets, who would stop at nothing to get to the desired end outcome! If you think you've got the guts, the smarts, and the hustle to join us, then keep reading! Job Overview We are looking for a data-driven SEO Specialist to own and scale Jetpac’s organic search performance globally. In this role, you will work cross-functionally to improve rankings, grow traffic, and expand our discoverability across high-intent keywords. You’ll be responsible for driving Jetpac’s visibility across web and app stores through robust content strategies, technical optimizations, and continuous experimentation. If you obsess over search intent, CTRs, and content velocity—this is the role for you. Key Responsibilities Strategy & Planning Develop and execute a comprehensive SEO strategy across key regions and product categories Own keyword research, topic clustering, and content planning aligned with Jetpac’s growth goals Build and manage an SEO content calendar in collaboration with content and product marketing teams Identify opportunities for international SEO and language-specific optimization On-Page & Content Optimization Optimize existing web pages, blog content, landing pages, and metadata for SEO performance Write and review SEO briefs for long-form content, ensuring alignment with brand and keyword goals Drive structured data/schema implementation for better SERP visibility Collaborate with the design and engineering teams on page structure, UX, and content hierarchy Technical SEO Conduct regular audits to identify crawl issues, site speed improvements, indexing errors, and broken links Ensure mobile-first indexing, core web vitals, and other Google ranking factors are consistently met Manage SEO tracking setup, including Search Console, GA4, and third-party tools Work with product and engineering teams to implement technical recommendations Performance Tracking & Reporting Define and monitor KPIs such as organic traffic, keyword rankings, click-through rates, bounce rates, and conversions Use tools like Google Search Console, GA4, Ahrefs and Semrush to track performance Deliver monthly performance reports and recommend optimizations based on insights Conduct competitor analysis to identify content gaps and ranking opportunities Cross-Functional Collaboration Work closely with product, performance marketing, content, and localization teams Align SEO strategy with ongoing campaigns, launches, and business priorities Collaborate with developers and designers to build SEO-friendly pages and templates Coordinate with PR and backlink-building partners to grow domain authority Requirements 4–7 years of hands-on SEO experience, preferably in a product-led or high-growth company Strong understanding of SEO fundamentals (on-page, off-page, technical) Experience using tools like Ahrefs, Semrush, Google Search Console, GA4 Solid understanding of HTML, site architecture, and mobile-first principles Proven success in growing organic traffic and improving keyword rankings Excellent communication skills and ability to work cross-functionally in fast-paced teams Bachelor’s degree in Marketing, Communications, Computer Science, or a related field Preferred Experience Prior experience in the travel, telco, fintech, or SaaS domain Experience with app store optimization (ASO) is a strong plus Familiarity with multi-language/multi-region SEO strategies Desired Skills Deep understanding of keyword research and content clustering Familiarity with content management systems (e.g., Webflow, WordPress, or custom CMS) Ability to analyze SEO data and tell a compelling growth story Strong project management and prioritization abilities Growth mindset with a passion for learning, testing, and iterating What We Offer Competitive salary and excellent performance-based incentives. Comprehensive benefits package, including health, dental, and vision coverage. Flexible work arrangements with remote or hybrid options. Opportunity to work with a dynamic and innovative global team. Career growth and professional development opportunities Show more Show less

About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles ’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. What You Will Be Doing Oversee the program of projects that the Country Head and his/her team have determined, making sure that plans are regularly reviewed, optimized, etc. and that all risks are flagged, discussed and corrective actions taken. Take on the role of project manager wherein the role requires coordination and influence with other project leaders and the teams assigned to the work. Provide weekly reports of the program's status, flagging areas of risk and helping to identify reasons to celebrate along the way. Be responsible for determining and checking the OKRs that apply to the projects and to the Country Head's team itself. Updating OKRs weekly in line with normal business best practices. What We Are Looking For Have min 3-5 years experience in program management, and preferably be from telco background with multi functional exposure to marketing, tech and customer service. Ideally overseen programs across all areas of a business, commercial and technical. A problem solver who is willing to apply themselves wherever this is needed. Ability to focus in on the most important risks and issues. Concise reporting and escalation. Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. To all recruitment agencies: Circles.Life will only acknowledge resumes from agencies specifically retained for the role. We regret to inform you that only shortlisted candidates will be contacted for interviews. Show more Show less