Director of Software Engineering

Job Description

About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides Its SaaS Business, Circles Operates Two Distinct Businesses Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. We are seeking an experienced Director of Engineering to lead our technical team building a World Class Platform, CirclesX. The Director of Software Engineering will oversee all engineering activities within the platform, ensuring efficient project delivery, team collaboration, and technical innovation. This role requires a strong leader who can motivate and guide teams towards achieving ambitious goals while maintaining high standards of quality, stability and reliability. Role Expectations Leadership: Provide strategic direction and leadership to the engineering team. Team Management: Manage and mentor a team of engineers, fostering a culture of continuous learning and development. Technical Excellence: Ensure the technical feasibility and integrity of projects through sound architecture, code reviews, and best practices. Collaboration: Work closely with product management, design, and other cross-functional teams to deliver on product roadmaps and business goals. Innovation: Drive technical innovation and excellence in engineering processes. Recruitment: Lead recruitment efforts to attract top engineering talent, conducting interviews and making hiring decisions. Performance Management: Establish KPIs and metrics to measure engineering performance and productivity. Required Skills Proven experience of 15 years in a leadership role within engineering, with a track record of successfully leading and managing high-performing teams. Experience working in multiple back-end technology frameworks in multiple languages. Practical knowledge of languages such as Java, REST, Python, Angular, NodeJS, VueJS and cloud platforms (AWS and/or GCP) is preferred. Knowledge of databases like PostgreSQL. Strong understanding of system design for highly performant systems. Experience with service architecture, horizontal scalability, and managing large data sets is preferred. You are communicative, highly organized, facilitative, assertive, situationally aware, enthusiastic, continually improving, who values transparency, is able to foster a cohesive team culture, and strives to empower your teams. Excellent communication skills with the ability to articulate technical concepts and strategies to non-technical stakeholders. You are comfortable operating in ambiguous situations and helping teams arrive at a decision. You are willing to roll up your sleeves and have a “can-do” spirit. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS. Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. Show more Show less