Personal Assistant

Position OverviewThe Personal Assistant will provide high-level administrative, coordination, and operational support to the Director/Management Team of a Wastewater Management company. The PA will assist in daily office tasks, documentation, scheduling, communication handling, and supporting technical teams working on STP/ETP operations, maintenance, and project coordination. Key Responsibilities1. Administrative & Office SupportManage daily schedule, appointments, meetings, and travel plans of the Director/Management. Maintain organized filing systems for letters, reports, vendor documents, and compliance records. Prepare reports, MOMs (Minutes of Meeting), presentations, and correspondence. Maintain confidentiality of company and client information. 2. Communication & CoordinationAct as the primary point of contact between management, clients, vendors, and internal teams. Draft and send professional emails, notices, and follow-up communications. Coordinate with STP/ETP site engineers, supervisors, and O&M teams for status updates. Handle customer inquiries, complaints, and schedule visits as required. 3. Project & Operations SupportTrack ongoing STP/ETP projects, AMC contracts, and O&M schedules. Assist in preparing documentation for tenders, compliance, DPRs, reports, and invoices. Maintain daily/weekly progress reports from STP sites. Coordinate material procurement, vendor quotations, and approvals. 4. Compliance & DocumentationEnsure all statutory documents for wastewater plants (consent, calibration, logbooks, lab reports) are updated and filed. Prepare and maintain asset registers, attendance records, and safety documents. Support in creating SOPs, checklists, and training materials for plant operations. 5. Data ManagementMaintain Excel sheets, MIS reports, chemical consumption reports, and plant performance data. Compile monthly O&M reports and assist in billing documentation. Track inventory for chemicals, spares, and tools. 6. General Support DutiesArrange meetings, site visits, vendor meetings, and technical reviews. Manage reminders and follow-ups for deadlines and commitments. Support HR tasks like attendance, onboarding documentation, and communication with staff. Perform any additional tasks assigned by management. Required Skills & QualificationsBachelor’s degree (any discipline); technical background is a plus. 1–3 years of experience as a PA/Administrative Assistant; experience in wastewater/STP industry preferred. Strong communication (email & verbal) and documentation skills. Proficiency in MS Office (Excel, Word, PowerPoint). Ability to handle multiple tasks, prioritize work, and maintain confidentiality. Basic understanding of wastewater treatment/STP/ETP operations (preferred but not mandatory). Key CompetenciesProfessional and well-organized Time management & multitasking Attention to detail Problem-solving skills Coordination & follow-up ability Customer service orientation