People & Culture Coordinator

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Position Overview

The Regional People & Culture Coordinator supports day-to-day People & Culture operations across Idia & South Africa. This role ensures seamless employee experience through efficient onboarding, offboarding, leave administration, reporting, engagement, and HR administrative support. The coordinator serves as a key partner to the global People & Culture team, ensuring consistent, timely, and high-quality support aligned with company values and regional compliance requirements.

What You’ll Do

Onboarding & Offboarding

• Coordinate end-to-end onboarding for new hires, including Day 1 orientation, system setup, and welcome communications.

• Partner with hiring managers, IT, and payroll to ensure all pre-hire logistics are completed.

• Maintain onboarding checklists, new hire documentation, and orientation materials for assigned regions.

• Support offboarding activities including exit notifications, coordination with IT for system deactivation, and completion of exit interviews.

• Track and report on completion of offboarding steps and provide summary data to HR leadership.

• Track and summarize exit feedback for review by regional HR leaders.

Leave Administration & Reporting

• Support administration of employee leaves including FMLA, state/regional-specific leaves, and company-provided leaves, ensuring compliance with regional employment law.

• Partner with the third-party leave administrator (e.g., FMLA Source) to ensure timely communication and accurate tracking of employee leave cases.

• Maintain up-to-date leave tracking and ensure managers and payroll are informed of return-to-work dates.

• Assist with required leave-related documentation and reporting.

HR Administration

• Manage the regional HR inbox, triaging and responding to employee inquiries promptly and professionally.

• Maintain accurate and confidential employee records in HR systems ensuring data integrity and privacy compliance across systems (Paylocity, ServiceNow, etc.).

• Process employment verifications and assist with audits or compliance checks.

• Ensure completion of all required HR forms and documentation for assigned regions.

Employee Engagement

• Partner with the global People & Culture team to coordinate regional engagement events, wellness activities, and recognition programs.

• Track employee participation and support logistics for surveys, focus groups, and engagement campaigns.

• Help maintain calendars, communications, and post-event summaries to measure impact and participation.

General Support

• Provide administrative and logistical support for People & Culture projects and policy rollouts.

• Assist in preparing presentations, communications, and materials for leadership meetings or HR updates.

• Ensure all activities are carried out in compliance with company standards and local employment laws.

What You Bring

• Bachelor’s degree in human resources, Business Administration, or a related field (or equivalent experience).

• 2–4 years of progressive experience in People & Culture or Human Resources, with strong knowledge of India & South Africa employment practices and familiarity with India & South Africa operations preferred.

• Experience supporting FMLA and other leave programs required.

• Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment.

• Strong attention to detail, upholding strict confidentiality and ethical standards in handling employee data and communication, and high level of organizational skills.

• Excellent written and verbal communication skills.

• Proficiency in HR systems (e.g., Paylocity, ServiceNow) and Microsoft Office / Google Workspace.

• Collaborative and team-oriented mindset with a commitment to employee engagement and inclusion.

Not Sure You Meet Every Requirement?

We know that great candidates may not match every qualification listed. If you’re excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience.

Join Us

At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve.

“We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”