78 Fmla Jobs

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: We’re looking for a highly motivated Senior Partner Sales Manager with a strong background developing new client segments in partnership with Value-Added Reseller, Regional System Integrators and modern Distribution partners. This role is critical to driving our business to new heights through Partnerships. If you are a dynamic, creative, and results-oriented partner leader, we'd love to hear from you! The Senior Partner Sales Manager’s responsibility is to develop and drive the execution of business plans with a set of focus partners with initiatives that support accelerated GTM, increased investment and new capabilities and offerings to take to market in the India region. Key to the success in the position is effective collaboration with multiple cross-functional stakeholders, including sales, partner and technical sales, marketing, legal, and operations What You Will Be Doing: Executive Relationships. Growing trust and influence with senior leadership of our focus partners. Developing joint strategies, commitments, and execution plans, leveraging investments and programs to drive co-sell revenue across the India region. Sales Management. Working with internal and external field sales teams to take joint sales plays, programs and industry solutions to specific market segments for execution. Market Development. Work with the specified partners’ business development, marketing, and solution architects, to craft and promote mutually-beneficial business models, solution offerings and messaging that drive new opportunities in the market. Business Cadence. Execute, manage and deliver India pipeline and revenue growth cadence tied to the specified partners’ strategies and initiatives. Strategy. Help shape and evolve Elastic’s partner strategy, while implementing plans and execution in the India region. Partner Ecosystem. Identify, recruit, enable and manage partners (Regional SIs, VARs, Referral Partners, etc.) to support business goals and to execute channel sales strategies. Drive execution in concert with the local ecosystem resources; working in tight collaboration with global and regional partner sales functions leading Cloud, SIs, VARs, OEM, MSPs, Distributors and Technology Partnerships. Communication. High-quality, effective and timely internal & external communication to coordinate functions, manage activity execution, resolve conflict, share results, and be a spokesperson for joint value propositions of Elastic’s partner ecosystem, strategy & programs. Educate. Ensure partners’ stakeholders understand Elastic’s value proposition and how our technology fits into their overall GTM strategy and portfolio. What You Bring Along: 8 + years in Partner Sales or Partner Management roles. Extensive external industry network with 10+ years of SaaS based solutions and/or open source technologies. Executive presence; executive selling, communication and business development skills. Proven performance, personally leading to measurable revenue results through strategic partnerships. Operational Excellence - ability to use data, systems and processes effectively to plan, execute and measure performance and initiatives; shared language and a disciplined approach to pipeline generation and sales process You need strong skills in analysis, organization, and managing projects. You must be able to make quick, informed decisions that can lead to smart risks. Your choices will have a direct impact on financial investments, revenue increases, and the performance of the teams you are part of. Ability to build and maintain positive working relationships while delivering results in a complex, matrixed global organization. Tolerance for ambiguity; able to focus and execute in a changing environment; interdisciplinary approach and ability to “get things done” in a cross-functional environment. Leadership - strong drive and character qualities that match our values, the Elastic Source Code, inspiring others to follow and act Accountability and a bias for action High energy, great attitude, collaborative approach, and a learning mindset Willingness to travel (up to 20%) Additional Information - We Take Care Of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement. Show more Show less

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command and understanding of DUTCH and English language ? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary We are hiring Customer Care, Intent Analyst (DUTCH and English) for our office in Indore, India who will listen to clippings of live US call intents from customers calling into an IVR system. These customers will need to be routed to the appropriate workflow to meet and resolve their needs which may involve payments, complaints, changes, and cancellations. This full-time position offers paid training, health benefits, opportunity for professional growth, and many more employer perks. Position: This position requires one to work Onsite|Hybrid|Remote Onsite Address : 3F, Brilliant Platina, Plot No.8, Sch. No.78, Indore, India, Madhya Pradesh. Role Reports into: Supervisor Job Responsibilities: Analyze voice clippings (DUTCH) of live customers and routing to them to the appropriate workflow, for their intent. Enter data & caller queries/concerns by inputting alphabetic/ numeric information into interface/database accurately. Develops understanding on client applications. Based on intent, should be able to route calls. Working on Client’s CRM tool. Understand the operating workflows in areas such as payments, complaints, changes, & cancellations Deliver on fast & accurate response times when analyzing customer intents and assigning to workflows. Achieve quality targets with respect to daily audits that meet service level agreements. Should be able to maintain decent performance against the defined Key Performance Indicator (KPI) such as Accuracy, Response Time, and Time out. Navigate through multiple computer applications with speed & accuracy. Additional Requirements: Job Knowledge, Skills, and Qualifications: 18+ years of age with a minimum of a High School Diploma/Secondary School GCSE A required certification in DUTCH Language (B2 and above) Entry-level job with little or no prior relevant work experience, customer facing experience a preferred. High level of English proficiency – speak, read, write, & understand the language (Both DUTCH and English) Capable of working well under pressure and meeting strict deadlines Strong attention to detail & exceptional level of accuracy Customer focused personality & a desire to help people. High computer proficiency & overall technical knowledge Willing to work 24/7 shifts including weekends, holidays, & US operating hours – Mostly nights Able to clear the client test/lessons in training. Must pass computer literacy & typing test. Clear background and necessary experience and relieving documents Benefits and Perks: Competitive pay based on experience + performance-based incentives! Night shift allowance Overtime allowance dependent on business needs Fun work environment, seasonal festivals - Bonanza Stable, full-time employment Paid training The company paid health & life insurance benefits. Opportunity for professional development Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com . Show more Show less

City/Cities Noida Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 12-Jun-2025 Job ID 9562 Description and Requirements asic Function ? Handle and administer Family & Medical Leave Act standalone (as well as other leave) claims and adhere to federal and state regulatory and/or company plan requirements and established FMLA workflow procedures ? Complete eligibility decisions and review for entitlement, gather pertinent data when necessary, from employee, physicians office or employer through outgoing calls, email, fax or other supporting systems. ? Promptly review new FMLA and other leave claims within regulatory timelines, evaluate against appropriate leave plans and make initial claim decision. ? Perform leave administration tasks as required, including recertification of health condition, intermittent claim tracking, RTW confirmation, return phone calls, etc. ? Update systems to accurately reflect leave status and ensure appropriate diary documentation exists ? Business recommended TAT to complete the activity is up to 5 business days to maintain compliance measures ? The position is expected to do absence management and adjudication on Federal, State and company leaves. ? Interact with claim specialist, claim support specialist, QA, Claims Unit Leader (stateside supervisors), employees, employers/customer and physician’s office Essential Functions: ? Analyze, validate and process transactions as per Desktop procedures (L3 & L4) ? Analyze and research all discrepancies ? Research & Investigate and resolve outstanding items ? Determine eligibility, entitlement and applicable plan provisions while meeting timeliness goals ? Clear and accurate written and verbal communication (Mix of scripted/unscripted) with employee, employer & stateside resources by email and outgoing calls ? Establish action plans for each file to bring claims to resolution ? Utilize internal and external specialty resources to maximize impact on each claim file ? Use PC programs to increase productivity and performance ? Ensure that the assigned targets are met in accordance with SLA, Performance Guarantee and Internal standards ? Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence ? Work as a team member to meet office goals to obtain disability’s vision while demonstrating core values and meeting key measures ? Ensure adherence to established attendance schedules ? Close visual activity - viewing a computer terminal and extensive reading Any other essential function that may occur from time to time as directed by the Supervisor. Primary Internal Interactions ? UM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support ? Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance ? Subject Matter Expert for the purpose of work thread related issues and escalated transactions ? QCA for the purpose of feedback and internal Performance Guarantee quality audit team ? Trainers for the purpose of Pre-process and Process DCA training ? Disability Customer Advocates for escalation resolution ? Primary External Interactions ? End customer to be contacted through emails/calls for information gathering/decision update ? Claims specialist & other Stateside Teams on emails/calls ? SME / Trainers at the client end for training About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is seeking an experienced Associate to join our growing International Reporting team, responsible for both Statutory and consolidated IFRS Financial Statements. You will report into our Manager, International Reporting. You will work together with a broad range of groups: accounting, tax, legal and treasury. As an International Reporting Associate, you will work with the broader financial reporting team and will drive timely and accurate completion of statutory reporting requirements across a number of international entities and resolve project roadblocks as needed. What You Will Be Doing: With direction from the Manager, International Financial Reporting and others, you will Prepare and maintain statutory ledgers that track US GAAP vs local GAAP/IFRS differences year over year Review the financial schedules to support external service providers in compiling and preparing statutory financial statements prepared in accordance with local GAAP and IFRS reporting standards. Project manage the financial statement audits to ensure resolution of accounting and reporting issues, timely completion of audit, and filing of the respective statutory financial statements Monitor the implementation of new accounting standards under local GAAP/IFRS Establish strong working relationships and collaborate with various internal groups, including accounting, tax, legal and treasury Assist with implementation of new systems that directly impact international financial reporting Propose improvements to processes and internal controls Participate in other international reporting projects as assigned What You Bring: Bachelor's Degree in Accounting or Finance. You have an active CPA/CA/ACCA (or equivalent credentials) and prior experience in financial reporting 3+ years of external audit, accounting, and/or financial reporting experience Working knowledge of IFRS Proficiency in MS Excel. Experience with large ERP system (Netsuite preferred), High degree of organization and ability to manage multiple, competing projects and priorities simultaneously Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic . Please see here for our Privacy Statement. Show more Show less

Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com . The Alight Operations Team is responsible for providing timely and accurate customer service through any/all the mediums- email, phone and web chat, requiring strong communication skills and knowledge of client plans and provisions to resolve the participants’ issues. We strive for first-call resolution while adhering to service level agreements, ensuring a positive participant experience through effective solutions and personal service. Responsibilities Handling claims related to FMLA, disability (STD/LTD), parental leave, personal leave, and other applicable programs. Taking a decision on leaves, resulting in either approval, denial or extension of the leaves. Managing and processing employee leave claims in compliance with federal, state, and company policies. Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision meeting client SLA’s. Maintain internal & client defined quality scores. Consistently meet or exceed KPIs. Ensuring proper documentation and follow-ups in accordance with SOPs. Identifying issues, process delays, and quality problems and recommending and implementing solutions. Execute Issue/Query/ Workflow Resolution Ongoing client delivery of quality service /audits & First level quality check. Consistently applying logical reasoning and critical thinking skills. Ability to work in a fast-paced environment with short deadlines. Take complete ownership of self-learning & development Requirements Bachelor’s degree in BCom, B.A, BBA (Full time MBA/MCA/B Tech/BE/B Ed candidates will not be considered). Associate Level hires: 2-5 years of work experience in Insurance Claims/Leave claims and Backend Operations (International Voice /Non-Voice/Blended process) Analyst Level hires: 5 - 8 years of work experience in Insurance Claims/Leave Claims and Backend Operations (International Voice/Non-Voice/Blended process) Outstanding customer service skills Excellent verbal and written communication skills. Basic computer knowledge (MS-Office, Excel) Good analytical skills & attention to detail. Ability to work evening/night shifts Alight requires all virtual interviews to be conducted on video. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com . Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Show more Show less

Requirements Description and Requirements asic Function Handle and administer Family & Medical Leave Act standalone (as well as other leave) claims and adhere to federal and state regulatory and/or company plan requirements and established FMLA workflow procedures Complete eligibility decisions and review for entitlement, gather pertinent data when necessary, from employee, physicians office or employer through outgoing calls, email, fax or other supporting systems. Promptly review new FMLA and other leave claims within regulatory timelines, evaluate against appropriate leave plans and make initial claim decision. Perform leave administration tasks as required, including recertification of health condition, intermittent claim tracking, RTW confirmation, return phone calls, etc. Update systems to accurately reflect leave status and ensure appropriate diary documentation exists Business recommended TAT to complete the activity is up to 5 business days to maintain compliance measures The position is expected to do absence management and adjudication on Federal, State and company leaves. Interact with claim specialist, claim support specialist, QA, Claims Unit Leader (stateside supervisors), employees, employers/customer and physician’s office Essential Functions: Analyze, validate and process transactions as per Desktop procedures (L3 & L4) Analyze and research all discrepancies Research & Investigate and resolve outstanding items Determine eligibility, entitlement and applicable plan provisions while meeting timeliness goals Clear and accurate written and verbal communication (Mix of scripted/unscripted) with employee, employer & stateside resources by email and outgoing calls Establish action plans for each file to bring claims to resolution Utilize internal and external specialty resources to maximize impact on each claim file Use PC programs to increase productivity and performance Ensure that the assigned targets are met in accordance with SLA, Performance Guarantee and Internal standards Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence Work as a team member to meet office goals to obtain disability’s vision while demonstrating core values and meeting key measures Ensure adherence to established attendance schedules Close visual activity - viewing a computer terminal and extensive reading Any other essential function that may occur from time to time as directed by the Supervisor. Primary Internal Interactions UM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance Subject Matter Expert for the purpose of work thread related issues and escalated transactions QCA for the purpose of feedback and internal Performance Guarantee quality audit team Trainers for the purpose of Pre-process and Process DCA training Disability Customer Advocates for escalation resolution Primary External Interactions End customer to be contacted through emails/calls for information gathering/decision update Claims specialist & other Stateside Teams on emails/calls SME / Trainers at the client end for training About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com . Customer Services Representative Associate/Analyst - Customer Service The Alight Customer Services Team is responsible for providing timely and accurate customer service through any/all mediums including email, phone and web chat, requiring strong communication skills and knowledge of client plans and provisions to resolve the participants’ issues. We strive for first-call resolution while adhering to service level agreements, ensuring a positive participant experience through effective solutions and personal service. Responsibilities Handling a leave of absence claims initiation requests from our clients’ employees to answer questions, provide education, and solve complex HR and financial issues related to their claims. Handling claims related to FMLA, disability (STD/LTD), parental leave, personal leave, and other applicable programs. Spend 100% of production time logged in on calls Articulate complex client policies and leave provisions in a simplified manner. Maintain internal & client defined quality scores. Ensure Customer Service Representative, Team & Client level targets (Customer Satisfaction, Service Level %, Average Handle Time, Session Time, Wait Time, Abandon Rate, Call back timeliness etc.) are met or exceeded consistently. Ensure proper documentation and follow-ups and follow SOP’s Identifying issues, process delays, and quality problems and recommending and implementing solutions. Consistently applying logical reasoning and critical thinking skills. Ability to work in a fast-paced environment with short deadlines. Take complete ownership of self-learning & development Requirements Bachelor’s degree in B.Com, B.A, BBA,B.Sc (Full time MBA/MCA/B Tech/BE/B Ed candidates will not be considered). Associate Level hires: 2-5 years of work experience in International Customer Service “Voice” Process. Analyst Level hires: 5 - 8 years of work experience in International Customer Service “Voice” Process. Excellent verbal and written communication skills. Outstanding customer service skills Appropriate Typing speed to be able to efficiently manage documentation during/post interaction. Ability to work evening/night shifts (5.00 PM to 6.00 A.M Window) Alight requires all virtual interviews to be conducted on video. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com . Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Show more Show less

Indore, MP, IN Description: At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional. Do you have a strong command of and understanding of Accounting and Finance functions (R2R)? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD.BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION? JOIN OUR TEAM TODAY! Job Summary As Accounting Associate, you will be a part of Shared Finance Team in India, serving to 15 subsidiaries (EMEA, APAC and US regions) of CGS and taking care of entity level Balance Sheet Reconciliations, P&L / Trial Balance monthly analysis, Preparation of Prepaid Expenses & Deferred Liability schedules. Analyzing all kinds of open items in monthly recons and providing the accounting treatment for resolution of the same. Posting manual Journals in terms of standard activities of R2R (P&L & BS related), creation of standard journals during month ends related accrued liabilities, expense reclassifications, prepaid amortizations, deferred rent entries, Depreciation accruals, Unapproved AP Invoice accruals, Tax provisions, payroll & employee benefit accruals and entries for capitalization of assets and so on. Understanding of Intercompany transactions and reconciliations along with standard Cash & Bank activities added with cash summary preparation. To drive process improvements by eliminating process wastes, rework and by establishing basic automations as in when applicable. Should be able to address accounting queries from onshore counterparts along with ability to take different accounting calls with onshore counterparts. Position: This position requires one to work Remote Role Reports into: Manager Accounting – R2R Job Responsibilities: To take the ownership of respective end to end entity level General Accounting delivery. Ensuring that the final accounts should be maintained in a clear, true & fair pattern to be represented during month end BS review and P&L analysis calls. To ensure that all entity level internal & external audit requirements & requests get addressed on time with accuracy. The candidate should have preferably 5 years of experience in General Accounting (Record-to-Report). Good communication skills, ability to address stakeholders, flexibility, and sound email drafting skills. Excellent business application skills (e.g., Oracle NetSuite, Oracle Hyperion Financial Management, MS-Office) Candidate preferably having global exposure Should be well versed with Journalizing the transactions and capable of analyzing the same. Capable of reviewing & Performing Month End Close activities and able to analyze and justify variances. Should have knowledge of Fixed Assets Capitalization and Maintenance (addition, depreciation & disposal of assets). Should be able to perform General Ledger Reconciliations. Understanding of Intercompany (Interbranch) transactions and Intercompany reconciliation. Identifying reconciling items and their clearance. Assisting in Statutory Audit. Additional Requirements: Job Knowledge, Skills, and Qualifications: Preferably Qualified Chartered Accountant, MBA (Finance) from renowned business school The candidate should have minimum 5 years of experience of General Accounting (Record to Report) Excellent written & verbal communication and demonstrates interpersonal, organizational, analytical, and problem-solving skills. Experience with Workday Financials Accounts Receivables function is preferred. Ability to work in a fast-paced environment. Strong attention to detail and handling a high volume of time sensitive materials. Corporate Reporting and producing MIS reports, sound knowledge of MS excel is a must. Working Hours: 11:30 till 21:00 and readiness for extended shift during month close. Clear background and required experience and relieving documents. Benefits and Perks: Competitive pay based on experience + performance-based incentives! Fun work environment, seasonal festivals - Bonanza Stable, full-time employment The company paid health & life insurance benefits. Opportunity for professional development About Continuum Global Solutions, LLC Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA). Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com. Show more Show less

Job Description- Financial Consulting Team Overview: FBS is responsible to critically evaluate financial aspect of disability claim and provide the claim owner with calculation of benefit and other observation based on the documents, activates & interaction with claimant, policy holder and attending physician. In order to perform above mentioned tasks, FBS must have strong mathematical and analytical skills. Must be able to demonstrate a general knowledge of disability concepts, contacts, policies, terms and products. Must be able to use disability claims systems to calculate benefit timely and accurately and should be able to provide rational of the decision made during benefit review. Must have strong command on verbal and written English as FBS role require communication with claim honors, internal departments and employer at times. Responsibilities Calculate basic monthly earnings and basic weekly earnings for production line Long term disability (LTD) and Short term disability (STD). Perform a detailed review on claim forms, claim activities, payroll, notes and other documents. Work as a second set of eyes for claim honors by identifying and suggesting the action plan and outstanding tasks for a LTD or STD files. Communicate with claim owners and other internal department regarding benefits, US payroll, & Contracts. Ensuring that benefit are calculated based on the contract. Provide accurate calculation and recommendation to claim honors in single attempt to demonstrate high level of end customer experience. Work effectively with the team and other departments. Other duties as assigned. Requirements At least must have Bachelor’s degree. Preferably in commerce or finance. 2+ year experience of Group insurance, US payroll, US Healthcare and Claims adjudication experience. Preferably disability claim or US payroll or both. Ability to work independently with minimum support. Good verbal and written communication skills. Good computer knowledge. Must be able to use Microsoft (Word & Excel) application efficiently. Knowledge of ERISA regulations, offsets and deductions, disability durations and social security procedure. Knowledge of disability terms like Return to work, COLA, FMLA, Elimination period and Contributions. Strong ability to identify, analyze and solve problems. Preferred Prior Disability, FMLA or US payroll experience. Show more Show less

Quess Corp Wining together and making Quess a greater place to work . We believe in giving you the empowerment, flexibility and resources to follow your ideas and do meaningful work in your own unique way. We value speed, agility and entrepreneurial spirit and are committed to providing you a safe, inclusive and nurturing work environment. We provide you with the support needed to grow and be the best you can possibly be. In return, you lead us to build a better business for everyone - our clients, our employees and the world. Job Description: We are looking for an experienced Compensation and Benfits professional to join our team. Candidate will be responsible for overseeing and administering the organization's compensation programs, employee benefits programs, including health insurance, retirement plans, wellness initiatives, and leave policies. This role ensures that the benefits offerings are competitive, cost-effective, compliant with legal requirements, and aligned with the company’s strategic goals. Position Title: Assistant Manager/ Manager – Rewards Location: Bangalore You’ll be: Individual Contributor Compensation and Rewards & Recognition:  Support the design and administration of competitive compensation and rewards & recognition programs.  Conduct regular benchmarking to ensure competitiveness and alignment with industry standards.  Develop, implement, and manage employee benefits programs, including health, dental, vision, life insurance, disability, FMLA, and retirement plans.  Assist in managing the rewards budget effectively.  Lead the compensation, variable pay and Promotion planning process, including system configuration, testing, data analysis, budgeting, guideline development, training, communication, and execution.  Manage and administer the Rewards & Recognition program.  Support in measurement of effectiveness of Compensation and Rewards and recognition programs and initiatives through employee feedback and metrics. Performance Management:  Drive the end-to-end performance management process. HR Policy Development:  Create, implement, and maintain all HR-related policies to ensure alignment with organizational objectives and regulatory compliance. Data Analysis and Insights:  Conduct periodic reviews and analysis of rewards and performance data to provide meaningful insights and actionable recommendations. Communication and Guidance:  Communicate rewards programs to employees.  Resolve all employee and stakeholder queries related to total rewards effectively and in a timely manner.  Collaborate with internal stakeholders to ensure performance management processes and total rewards programs are planned and executed accurately and on time. Vendor Management: Lead vendor management efforts related to Total rewards, including Relationship management, negotiation, and ensuring high-quality service delivery. Qualifications:  Master’s degree in human Resources, Business Administration, or related field. Relevant certifications (e.g., Certified Compensation Professional) is plus.  2-6 years of relevant experience in compensation and benefits.  Good analytical skills with the ability to interpret data and make data-driven decisions.  Good communication, presentation, and interpersonal skills, with the ability to handle stakeholders.  Extensive knowledge in MS Office. Show more Show less

Fueling Brains is a growing, vibrant organization poised to change the narrative of Education. We are looking for individuals who are passionate about transforming the world of education through a holistic, whole-brain approach to the development of young children. Children impacted by our program will grow into well-rounded, well-regulated, and joyful adults who serve their community and shape the future. We bring together the best of educational science, technology, and childcare expertise to unveil the child's infinite potential. Overview We are hiring a Payroll Operations Analyst to join our People & Culture team. This individual will play a key role in ensuring smooth payroll operations across the U.S. and Canada, including time and attendance tracking, leave administration, compliance, and employee support. Essential Duties And Responsibilities Manage and process Semi-Monthly payroll for U.S. and Canadian employees, ensuring compliance with all applicable laws and tax regulations Maintain and update payroll data within HRIS and payroll platforms, ensuring accuracy and confidentiality Administer time and attendance systems and ensure data integrity across locations Oversee leave management processes, including vacation, sick, FMLA, statutory, and other leaves Reconcile payroll accounts and prepare necessary audit and compliance documentation Collaborate with HR and Finance teams to process employee changes (new hires, terminations, promotions, etc.) Support year-end activities including W-2s, T4s, and government remittances Provide timely and professional support to employee payroll and benefits queries Assist in payroll policy development and implementation of process improvements Stay informed on evolving U.S. and Canadian payroll legislation and tax changes Experience Preferred Skills & Qualifications 3–5 years of U.S. payroll experience (required) Canadian payroll experience is a strong asset Experience working with HRIS and payroll platforms (e.g., Rippling, Workday, ADP, Paychex) Strong working knowledge of time and attendance management systems Previous experience in leave management (vacation, sick, FMLA, etc.) Understanding of multi-state U.S. payroll and provincial Canadian payroll regulations High attention to detail, with excellent organizational and problem-solving abilities Key Skills Advanced Excel and payroll reporting skills Excellent organizational and interpersonal skills. Exceptional written and verbal communication skills Strong sense of confidentiality, professionalism, and accountability Work Environment Requirements Full-time, on-site role based in Chennai, India. On payroll processing days (semi-monthly), the employee is required to work 100% in North America time (Mountain Standard Time - MST). On all other business days, the expected working schedule is 70% in Indian Standard Time (IST) and 30% in MST. Comfortable working collaboratively with remote and local teams Comfortable working in a fast-paced, dynamic environment. Fueling Brains is an equal-opportunity workplace, and we are committed to building and fostering an environment where our employees feel included, valued, and heard. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. We thank all those applicants who have applied; however, only those selected for an interview will be contacted. Show more Show less

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: The primary responsibility of the Collection Analyst is to collect payments on outstanding Accounts Receivables. This individual should possess strong time-management and communication skills. What You Will Be Doing: Collect on business-to-business accounts in an effort to reduce Accounts Receivable and minimize bad debt exposure. Contact customers, via email and phone, to secure outstanding balances. Perform account reconciliations, as needed, to resolve any account discrepancies. Resolve Unapplied and Unidentified Cash Payments to ensure proper posting to the customer account. Work with customers that have delinquent balances to negotiate payment plans. Process customer credit card payments. Address any credit card declines with the customer. Respond to customer inquiries within a 24 - 48-hour time period. Confer with management to determine if additional actions are required for delinquent accounts. What You Bring: High level of enthusiasm and pride in your work, you have a strong ability to learn, and you see change and challenges as opportunities to make things better. You have experience in a fast-paced, high-growth, global environment and you are no stranger to building and optimizing the processes necessary to keep us growing without stumbling. Degree preferably in Accounting, Finance, or Business 2+ years of professional experience in A/R & Collections Strong communication skills, both verbal and written Strong attention-to-detail, robust analytical skills and multitasking capabilities Strong customer service and creative problem solving skills Strong ability to work independently, prioritize and balance multiple projects simultaneously in a distributed, dynamic, fast-paced and deadline driven environment Accustomed to working with multiple stakeholders to resolve issues, ability to interact with senior leadership and internal partners Proficiency in MS Office, G-Suite applications, advanced Excel skills including pivot tables and VLOOKUPs Flexibility to scale to different opportunities as they arise within the department to broaden your overall skills Positivity! We each love what we do and believe that a positive attitude matters Bonus Points: Experience in SAAS/software industry Experience with foreign currency and multiple international subsidiaries EMEA, APAC, NA Experience with Netsuite, Salesforce and G Suite Additional Information - We Take Care of Our People: As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws and can view the following posters linked below: Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act (EPPA) Poster Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic . Please see here for our Privacy Statement. Show more Show less

Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2908896 Show more Show less

Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2908896 Show more Show less

Recruitment and Talent Acquisition: Overseeing the full-cycle recruitment process, including sourcing, interviewing, and hiring, to attract and retain top talent. Employee Relations: Managing employee relations, addressing concerns, and resolving conflicts to maintain a positive and productive work environment. Performance Management: Developing and implementing performance management systems, including appraisals and feedback, to improve employee performance and engagement. Training and Development: Identifying training needs and developing programs to enhance employee skills and knowledge, fostering continuous learning. Compensation and Benefits: Administering compensation and benefits packages, including health insurance, retirement plans, and leave policies. HR Compliance: Ensuring compliance with all applicable HR laws and regulations, including FMLA, EEO, and OSHA standards. HR Systems and Technology: Managing HR technology systems, including HRIS, payroll systems, and performance management software. Strategic HR Support: Providing strategic HR support to the organization, aligning HR practices with business objectives. Job Types: Full-time, Permanent Pay: ₹11,053.28 - ₹64,915.08 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Work Location: In person

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role This role would be aligning the work time to Eastern Time Zone: 7:00PM to 4:00AM. Responsible for understanding and implementing the workflow, processes and business practices for distributors and partners, with strict alignment to Elastic’s compliance framework. Basic knowledge of quote to cash workflow, order booking and order management process. Acts as a primary point of contact for distributors and partners, liaising with external and internal stakeholders daily to support distributor and partner transactions. Continually provide insights and look for opportunities to improve the process. Ability to identify and differentiate the key components of problem statements, generate a range of creative solutions, evaluate them and deliver the best outcome. Work closely with Elastic Partner Managers and Account Execs to report on all aspects and support the execution of new initiatives to drive growth. Work across AMER time zones ensuring adequate coverage for distributors and partners across AMER markets. Maintain the highest levels of integrity, driving adherence to Internal controls framework and ethical business practices. Adhere to agreed SLAs around turnaround and accuracy levels for quoting / pricing activities. Timely follow-up around approvals, and operational issues. Hands-on experience working with Salesforce and CPQ. What You Bring Exceptional communication (written and verbal) skills with the ability to work independently and as a team. Actively collaborates with team members, understands the dynamics and supports flexibly. Seeks opportunities to improve the process and offer suitable solutions. Constantly reviews performance with senior management to identify areas of development. Can think on their feet in a constantly evolving environment and deliver ideal results. Identify and prioritise distributor and partner needs and constraints. Adopts a professional approach to distributors and partners, acts reliably and delivers results accordingly. 2 plus years of relevant work experience in quoting or distributor support and operations. Experience working in an operational role, especially managing third-party relationships is a plus Additional Information - We Take Care Of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement. Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster. Please see here for our Privacy Statement. Show more Show less

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role This role would be aligning the work time to Eastern Time Zone: 7:00PM to 4:00AM. Responsible for understanding and implementing the workflow, processes and business practices for distributors and partners, with strict alignment to Elastic’s compliance framework. Basic knowledge of quote to cash workflow, order booking and order management process. Acts as a primary point of contact for distributors and partners, liaising with external and internal stakeholders daily to support distributor and partner transactions. Continually provide insights and look for opportunities to improve the process. Ability to identify and differentiate the key components of problem statements, generate a range of creative solutions, evaluate them and deliver the best outcome. Work closely with Elastic Partner Managers and Account Execs to report on all aspects and support the execution of new initiatives to drive growth. Work across AMER time zones ensuring adequate coverage for distributors and partners across AMER markets. Maintain the highest levels of integrity, driving adherence to Internal controls framework and ethical business practices. Adhere to agreed SLAs around turnaround and accuracy levels for quoting / pricing activities. Timely follow-up around approvals, and operational issues. Hands-on experience working with Salesforce and CPQ. What You Bring Exceptional communication (written and verbal) skills with the ability to work independently and as a team. Actively collaborates with team members, understands the dynamics and supports flexibly. Seeks opportunities to improve the process and offer suitable solutions. Constantly reviews performance with senior management to identify areas of development. Can think on their feet in a constantly evolving environment and deliver ideal results. Identify and prioritise distributor and partner needs and constraints. Adopts a professional approach to distributors and partners, acts reliably and delivers results accordingly. 2 plus years of relevant work experience in quoting or distributor support and operations. Experience working in an operational role, especially managing third-party relationships is a plus Additional Information - We Take Care Of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement. Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster. Please see here for our Privacy Statement. Show more Show less

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role This role would be aligning the work time to Eastern Time Zone: 7:00PM to 4:00AM. Responsible for understanding and implementing the workflow, processes and business practices for distributors and partners, with strict alignment to Elastic’s compliance framework. Basic knowledge of quote to cash workflow, order booking and order management process. Acts as a primary point of contact for distributors and partners, liaising with external and internal stakeholders daily to support distributor and partner transactions. Continually provide insights and look for opportunities to improve the process. Ability to identify and differentiate the key components of problem statements, generate a range of creative solutions, evaluate them and deliver the best outcome. Work closely with Elastic Partner Managers and Account Execs to report on all aspects and support the execution of new initiatives to drive growth. Work across AMER time zones ensuring adequate coverage for distributors and partners across AMER markets. Maintain the highest levels of integrity, driving adherence to Internal controls framework and ethical business practices. Adhere to agreed SLAs around turnaround and accuracy levels for quoting / pricing activities. Timely follow-up around approvals, and operational issues. Hands-on experience working with Salesforce and CPQ. What You Bring Exceptional communication (written and verbal) skills with the ability to work independently and as a team. Actively collaborates with team members, understands the dynamics and supports flexibly. Seeks opportunities to improve the process and offer suitable solutions. Constantly reviews performance with senior management to identify areas of development. Can think on their feet in a constantly evolving environment and deliver ideal results. Identify and prioritise distributor and partner needs and constraints. Adopts a professional approach to distributors and partners, acts reliably and delivers results accordingly. 2 plus years of relevant work experience in quoting or distributor support and operations. Experience working in an operational role, especially managing third-party relationships is a plus Additional Information - We Take Care Of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement. Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster. Please see here for our Privacy Statement. Show more Show less

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role This role would be aligning the work time to Eastern Time Zone: 7:00PM to 4:00AM. Responsible for understanding and implementing the workflow, processes and business practices for distributors and partners, with strict alignment to Elastic’s compliance framework. Basic knowledge of quote to cash workflow, order booking and order management process. Acts as a primary point of contact for distributors and partners, liaising with external and internal stakeholders daily to support distributor and partner transactions. Continually provide insights and look for opportunities to improve the process. Ability to identify and differentiate the key components of problem statements, generate a range of creative solutions, evaluate them and deliver the best outcome. Work closely with Elastic Partner Managers and Account Execs to report on all aspects and support the execution of new initiatives to drive growth. Work across AMER time zones ensuring adequate coverage for distributors and partners across AMER markets. Maintain the highest levels of integrity, driving adherence to Internal controls framework and ethical business practices. Adhere to agreed SLAs around turnaround and accuracy levels for quoting / pricing activities. Timely follow-up around approvals, and operational issues. Hands-on experience working with Salesforce and CPQ. What You Bring Exceptional communication (written and verbal) skills with the ability to work independently and as a team. Actively collaborates with team members, understands the dynamics and supports flexibly. Seeks opportunities to improve the process and offer suitable solutions. Constantly reviews performance with senior management to identify areas of development. Can think on their feet in a constantly evolving environment and deliver ideal results. Identify and prioritise distributor and partner needs and constraints. Adopts a professional approach to distributors and partners, acts reliably and delivers results accordingly. 2 plus years of relevant work experience in quoting or distributor support and operations. Experience working in an operational role, especially managing third-party relationships is a plus Additional Information - We Take Care Of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement. Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster. Please see here for our Privacy Statement. Show more Show less

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role: People Success Specialist Experience: 0-2 Years Location: Hyderabad Shift Timings - Needs to be flexible (Region wise alignment) About MarketStar: In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth. Job Summary: The People Success Specialist is a key member of the HR team responsible for executing and overseeing various HR operational activities to ensure the smooth and efficient functioning of HR processes. This individual will manage HRIS data, administer HR programs, and provide support to employees and HR stakeholders on a range of HR-related matters. The People Success Specialist plays a critical role in supporting HR operations and ensuring the efficient delivery of HR services to employees and stakeholders. This individual combines expertise in HRIS management, employee lifecycle processes, and HR program administration to contribute to the overall effectiveness and success of the HR function. Key Responsibilities & What will you need to succeed in this role? HRIS Management: Manage the HRIS (Human Resources Information System) and ensure accurate and up-to-date employee data entry, including new hires, terminations, promotions, transfers, and other changes. Troubleshoot HRIS issues, liaise with IT support as needed, and ensure data integrity and compliance with data privacy regulations. Employee Lifecycle Management: Support the end-to-end employee lifecycle processes, including onboarding, offboarding, and internal transfers, by coordinating with hiring managers, employees, and other stakeholders to ensure a seamless experience. Prepare and maintain employee records, personnel files, and HR documentation in compliance with company policies and legal requirements. HR Program Administration: Administer various HR programs and initiatives, such as employee benefits enrollment, performance management processes, employee recognition programs, and HR compliance activities. Assist with the implementation and communication of HR policies, procedures, and programs to ensure understanding and compliance among employees. Employee Support and Queries: Serve as a primary point of contact for employee inquiries and requests related to HR policies, benefits, payroll, and other HR-related matters. Provide timely and accurate responses to employee queries, escalating complex issues to HR management as needed. Reporting and Analytics: Generate standard and ad-hoc HR reports and analytics to support HR decision-making, identify trends, and track key metrics related to workforce demographics, turnover, and other HR metrics. Analyze HR data to identify opportunities for process improvement and efficiency gains. Compliance and Regulatory Requirements: Ensure compliance with federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant statutes. Assist with HR audits, data reporting requirements, and compliance initiatives as needed. HR Projects and Initiatives: Participate in HR projects and initiatives, such as system upgrades, process improvements, and HR automation projects, by providing input, testing functionality, and supporting implementation efforts. Qualifications: • Bachelor's degree in Human Resources, Business Administration, or related field. • 0-2 years of experience in HR operations, HRIS administration, or a similar role. • Proficiency in HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM) and MS Office Suite. • Strong attention to detail and accuracy in data entry and record-keeping. • Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels. • Ability to handle sensitive and confidential information with discretion and professionalism. • Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines. • Knowledge of HR policies, procedures, and regulations. • HR certification (e.g., PHR, SHRM-CP) is a plus. What’s in it for you? Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs. If you’re up for this job, go on and hit the “Apply Now” button!

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role: People Success Specialist Experience: 0-2 Years Location: Hyderabad Shift Timings - Needs to be flexible (Region wise alignment) About MarketStar In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth. Job Summary The People Success Specialist is a key member of the HR team responsible for executing and overseeing various HR operational activities to ensure the smooth and efficient functioning of HR processes. This individual will manage HRIS data, administer HR programs, and provide support to employees and HR stakeholders on a range of HR-related matters. The People Success Specialist plays a critical role in supporting HR operations and ensuring the efficient delivery of HR services to employees and stakeholders. This individual combines expertise in HRIS management, employee lifecycle processes, and HR program administration to contribute to the overall effectiveness and success of the HR function. Key Responsibilities & What will you need to succeed in this role? HRIS Management Manage the HRIS (Human Resources Information System) and ensure accurate and up-to-date employee data entry, including new hires, terminations, promotions, transfers, and other changes. Troubleshoot HRIS issues, liaise with IT support as needed, and ensure data integrity and compliance with data privacy regulations. Employee Lifecycle Management Support the end-to-end employee lifecycle processes, including onboarding, offboarding, and internal transfers, by coordinating with hiring managers, employees, and other stakeholders to ensure a seamless experience. Prepare and maintain employee records, personnel files, and HR documentation in compliance with company policies and legal requirements. HR Program Administration Administer various HR programs and initiatives, such as employee benefits enrollment, performance management processes, employee recognition programs, and HR compliance activities. Assist with the implementation and communication of HR policies, procedures, and programs to ensure understanding and compliance among employees. Employee Support And Queries Serve as a primary point of contact for employee inquiries and requests related to HR policies, benefits, payroll, and other HR-related matters. Provide timely and accurate responses to employee queries, escalating complex issues to HR management as needed. Reporting And Analytics Generate standard and ad-hoc HR reports and analytics to support HR decision-making, identify trends, and track key metrics related to workforce demographics, turnover, and other HR metrics. Analyze HR data to identify opportunities for process improvement and efficiency gains. Compliance And Regulatory Requirements Ensure compliance with federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant statutes. Assist with HR audits, data reporting requirements, and compliance initiatives as needed. HR Projects And Initiatives Participate in HR projects and initiatives, such as system upgrades, process improvements, and HR automation projects, by providing input, testing functionality, and supporting implementation efforts. Qualifications Bachelor's degree in Human Resources, Business Administration, or related field. 0-2 years of experience in HR operations, HRIS administration, or a similar role. Proficiency in HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM) and MS Office Suite. Strong attention to detail and accuracy in data entry and record-keeping. Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels. Ability to handle sensitive and confidential information with discretion and professionalism. Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines. Knowledge of HR policies, procedures, and regulations. HR certification (e.g., PHR, SHRM-CP) is a plus. What’s in it for you? Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs. If you’re up for this job, go on and hit the “Apply Now” button! Show more Show less

Purpose of the Role: The Time Off Analyst role is responsible for the support and administration of the company time off programs and initiatives, including but not limited to, baby bonding paid time off, adoption time off and reimbursement and all brand vacation plans. In addition, this position will be responsible for troubleshooting vacation and sick time issues in Oracle’s Absence Management module. Programs: Execution of all non-disability time-off events such as sick leave, vacation, baby bonding and adoption time off. Job Responsibilities: Absence Management – 35% Timely resolution of absence management HRHD cases to ensure sick and vacation accruals are correct, allowing for payment of employee vacation and sick time. Review and correct absence plan enrollment after batch accrual runs weekly. Implement new vacation initiatives, working with Legal to create policies/forms and IT for absence management configuration and testing. Work closely with compliance manager to identify new or changing mandatory paid sick time plans. Partner with IT to ensure proper set up of new plans in Oracle’s absence management module. Baby Bonding and Adoption Time Off – 65% Timely processing and resolution of baby bonding and adoption time off requests for above store and restaurant general managers, ensuring coordination with state paid family leave plans and payroll partners. Review and maintenance of policies related to baby bonding and adoption assistance, as well as all HRonline communication updates for time off initiatives. Quarterly audits of baby bonding and adoption paid time off payments. Validate state paid family leave offsets to ensure application to the appropriate bank/accounting cost centers. Partner with manager and compliance to provide education assistance to managers and employees regarding Yum paid time off policies. Create and maintain process/procedure documentation for absence accrual resolution and administration of time off program Minimum Requirements: Bachelor’s Degree or combination of education and experience that enables performance in all aspects of the position Minimum of one year HRMS support experience (Oracle) Strong Microsoft Office and Excel skills, with excellent written/verbal communication skills Ability to handle issues involving sensitivity, confidentiality and legal exposure Knowledge of federal and state regulations for HIPAA, FMLA, and State Paid Family Leaves Ability to work with multiple teams across the organization to identify and resolve time off issues Ability to lead complex projects independently with strong prioritization and time management skills Working Relationships: This Analyst will be an individual contributor role with no direct reports. This position will work with the Disability Analyst to ensure a smooth transition to baby bonding paid time off. The Time Off Analyst will also work with IT, HR Communications, Legal, Payroll team and HR partners to explore initiatives and administer time off programs.The Time Off Analyst will be the first point of contact for baby bonding and adoption time off, as well as vacation accrual errors. Show more Show less

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role You will have the opportunity to work with a tremendous services, engineering, and sales team and wear many hats. This is a meaningful role, as a Consulting Architect, Observability you have an outstanding chance to create an immediate impact on the success of Elastic and our customers. What You Will Be Doing Deliver Elastic solutions and elastic stack expertise to drive customer business value from our products Work with clients to facilitate strategy, roadmap, design, and capacity planning in mission-critical environments workshops Strong customer advocacy, relationship building, and communications skills Comfortable working remotely in a highly distributed team Development of demos and proof-of-concepts that highlight the value of the Elastic Stack and Solutions Elastic solutions adaption and acceleration along with data modeling, query development and optimization, cluster tuning and scaling with a focus on fast search and analytics at scale Drive and manage the objectives, requirements gathering, project tasks/milestone, project status, dependencies, and timelines, to ensure engagements are delivered optimally and on time while meeting the business objectives Working closely engineering, product management, and support teams to identify feature improvements, extensions, and product defects. Facilitate feedback from field back to the product. Engaging with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns Be a mentor to your team members. What You Bring Bachelor’s, Master’s or PhD in Computer Science or related engineering field preferred, or equivalent combination of education, training, and experience. Minimum 5 years as a consultant, engineer or architect. Experiences in time series data ingestion. End to End Ingestion methods (Agent, Beats, and Logstash). Familiarity with messaging queues (Kafka, Redis). Experiences in Ingest optimization, data streams and sharding strategy. Experiences in Ingest lag analysis and improvement. Knowledge of Elastic Common Schema, data parsing and normalization. Enable customer to adapt Elastic Observability Solution and related OOTB features. Design and Build custom visual artifacts and understanding of key critical metrics that make valuable contributions to your customer. Identify thresholds for alerting. Familiarity with Fleet and agent installation policies, and scalability considerations. Knowledge in deploying enterprise observability (Metrics and Logs) solutions at scale (Application performance monitoring (APM), User experience monitoring (UEM), Infrastructure optimization, Network visibility and monitoring). Experience leading observability projects at both the architectural and program level. Experience working with monitoring tools that integrate into service management. Experience working to deliver and complete professional services engagements. Experience as a public speaker to large audiences on enterprise infrastructure software technology to engineers, developers, and other technical positions. Hands-on experience and an understanding of Elasticsearch and/or Lucene. Excel at working directly with customers to gather, prioritize, plan and implement solutions to customer business requirements as it relates to our technologies. Understanding and passion for open-source technology and knowledge and proficiency in at least one programming language. Strong hands-on experience with large distributed systems and application infrastructure from an architecture and development perspective. Knowledge of information retrieval and/or analytics domain. Understanding and/or certification in one or more of the following technology Kubernetes, Linux, Java and databases, Docker, Amazon Web Service (AWS), Azure, Google Cloud (GCP), Kafka, Redis, VM’s, Lucene. Occasional travel up to 20% Bonus Points: Big 4 Experience Deep understanding of our product, including Elastic Certified Engineer certification Comfortable with Ansible, JavaScript, Terraform ECK experience or Kubernetes Knowledge of machine learning and Artificial Intelligence (AI) Proven understanding of Java and Linux/Unix environment, software development, and/or experience with distributed systems Experience and curiosity about delivering and/or developing product training Experience contributing to an open-source project or documentation Additional Information - We Take Care Of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement. Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster. Please see here for our Privacy Statement. Show more Show less

Job Title: US HR Compliance Specialist (India) Experience: 3–5 years Location: Remote Shift: 7.00-4.00 PM Job Summary: We are seeking a skilled US HR Compliance Specialist to support our US operations from India. This role is critical in ensuring adherence to US Labor laws, federal and state regulations, and internal company policies. The ideal candidate will collaborate closely with HR Managers on a range of HR compliance matters. Key Responsibilities: Monitor and ensure compliance with US federal and state employment laws (e.g., FMLA, ADA, EEOC, FLSA, OSHA, ADEA, etc.). Handle all administrative tasks related to HR functions, including the maintenance of personnel and medical records. Maintain accurate employee records in compliance with data privacy regulations (e.g., GDPR, CCPA). Coordinate with US HR and Legal teams on employee relations investigations and compliance matters. Assist in developing and delivering training on compliance topics such as anti-harassment, ethics, and diversity & inclusion. Track key compliance metrics and prepare regular reports for stakeholders. Stay current with changes in US labor laws, court rulings, and agency guidelines affecting employment practices. Support the administration and monitoring of FMLA, ADA, Emergency Paid Sick Leave, Workers’ Compensation, and other leave of absence programs. Assist with annual reporting requirements, including EEO-1, CA Pay Data, IL Equal Pay Data, MN Equal Pay Data, AAPs, OSHA, and others. Review background reports for compliance and process FCRA notices as required. Qualifications: Bachelor’s degree in Human Resources, Legal or a related field. 3–5 years of experience in HR compliance, preferably supporting US-based HR operations. Strong understanding of US labor laws. Familiarity with EEO, ADA, FMLA, FCRA, FLSA, Title VII, and other relevant federal and state laws. Excellent verbal and written communication skills. High attention to detail and ability to work independently in a remote environment. Preferred industry -US staffing Show more Show less

5-7 years HR experience with FMLA, FLA, Worker’s Compensation, benefits administration, and platforms Minimum 5 years payroll processing experience utilizing payroll and benefits providers like ADP, Paychex, etc Knowledge and understanding of federal and state employment law Must be able to always maintain confidentiality Experience of working in a multi-client environment a distinct plus Associates Degree, at minimum is required. PHR or SHRM-CP preferred Proficient in Microsoft Office Products including Word, Excel, PowerPoint, and Outlook Excellent communication skills, both verbal and written in all situations Show more Show less