Introduction
At IBM Human Resources & Talent Transformation, we reimagine the way people work by combining AI, data, and human centred design. Our teams help close skill gaps, modernize HR models, and create engaging employee experiences at scale. Working in HR at IBM means bridging technology and people. Streamlining processes, driving agility, and enabling leaders and employees to thrive. You’ll collaborate across the business to shape the future of work. With continuous learning, career growth, and a culture built on empathy and innovation, IBM offers the opportunity to make a real impact on organizations and people worldwide.
Your Role And Responsibilities
Your Role and Responsibilities
- End-to-End Payroll Management:
- Manage the full monthly payroll lifecycle for Japan (JP), China (CN), Taiwan (TW), and Hong Kong (HK) including input validation, calculation, reconciliation, and payment execution.
- Ensure accurate and timely processing of salaries, statutory contributions, benefits, tax withholdings, deductions, and final payments (e.g., termination pay, severance).
- Coordinate effectively with local payroll vendors/partners in each country to ensure seamless data exchange and adherence to Service Level Agreements (SLAs).
- Process off-cycle payments, bonuses, and special payroll runs as required.
- Compliance and Statutory Reporting:
- Serve as the primary point of contact and SME for all payroll compliance matters in JP, CN, TW, and HK.
- Ensure full compliance with local labor laws, income tax regulations, social security, pension, and other mandatory contributions (e.g., Japan Social Insurance/Nenkin, China Social Insurance/Housing Fund, Taiwan Labor Insurance/Health Insurance, Hong Kong MPF/Tax Filing).
- Manage and file all statutory reports and year-end processes (e.g., Japan Year-End Adjustment/Gensen-Choshu, HK Employer's Returns/Form 56).
- Monitor and implement changes related to local regulatory updates and tax law reforms across all four regions.
- Data Management and Audit:
- Maintain strict confidentiality and accuracy of all payroll data, ensuring proper documentation and record-keeping for audit trails.
- Prepare and generate various payroll reports for Finance, HR, and Management analysis (e.g., GL postings, cost center allocations, headcount reports).
- Support internal and external audits, providing necessary documentation and explanations.
- Manage and maintain payroll data within the HRIS/Payroll system (e.g., SuccessFactors, SAP).
- Stakeholder Management:
- Act as the main point of contact for employee payroll inquiries, providing clear, professional, and timely resolution.
- Collaborate closely with the Regional HR team, Finance/Accounting, and Treasury departments on payroll funding, reconciliation, and budgeting.
- Drive continuous improvement initiatives to enhance the efficiency and accuracy of regional payroll operations
Preferred Education
Master's Degree
Required Technical And Professional Expertise
- Education: Bachelor's degree in Accounting, Finance, Human Resources, or a related field.
- Experience: Minimum of 3 to 5 years of hands-on, end-to-end payroll processing experience.
- Regional Expertise: Mandatory in-depth working knowledge and practical experience processing payroll for employees in Japan, China, Taiwan, and Hong Kong.
- Compliance: Demonstrated expertise in the specific labor, tax, and social security/pension regulations of these four jurisdictions.
- Systems: Proficiency in a major HRIS/Payroll system (e.g., SuccessFactors, SAP) and advanced Excel skills.
- Languages: Fluency in English is required. Proficiency in [Japanese and/or Mandarin/Cantonese] is highly desirable to liaise with local teams/vendors/authorities.
Preferred Technical And Professional Experience
Skills and Attributes
- Exceptional attention to detail and a commitment to accuracy.
- Strong analytical and problem-solving skills to manage complex, multi-country payroll calculations and issues.
- Excellent written and verbal communication skills, with the ability to clearly articulate complex payroll matters to non-payroll stakeholders.
- Highly organized, proactive, and able to manage multiple deadlines in a fast-paced environment.
- High level of integrity and discretion when handling sensitive and confidential employee information.
