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2.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

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We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. Position's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email. Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service Processing and logging incoming chats/emails into the CRM system. Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments. Communicating effectively and professionally with both internal and external customers to resolve questions and issues. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. Collaborating with management or other team members as appropriate to proactively address service issues and concerns. Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry. Coordinating training and mentoring activities for new team members. Maintaining confidentiality of information. Performing other duties as the need arises. Required Skills for this role include: Candidate should have a minimum of 2+ years’ experience in Chat support that required you to work regularly scheduled shifts. Possesses excellent verbal and written communication skills Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting. Typing speed of 35 wpm. Ready to work in complete night shifts Any Graduation with English as a compulsory subject. Ability to sit at a desk/remote for extended periods. Proficient with MS Office suites and leading CRM tools such as Salesforce Preferred Skills include: Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(chat/email) from customers inquiring about payments, policy information, or claims. Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.

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2.0 - 5.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Job Summary Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business Support relevant stakeholders by managing and closing cases inline with group defined CAD Provide relevant feedback on cutovers, project go lives and systemic migrations Provide relevant feedback on process notes and DOIs Provide required MIS and data to assist in any reporting as may be required to the respective team leads Processes Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit Card, TBML and Manual Cases. Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT Assess and raise RFIs wherever required Conduct further analysis and escalations using knowledge about complex products Assist in implementing and learning of Group and FCC processes/DOIs. Assist in MI Reporting, tracking of team productivity, case allocations, etc. Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums. Provide feedback on Group DOIs, Country addendums Participate in UAT, testing, and go live of projects time to time Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM Key Responsibilities People & Talent Provide mentorship to new joiners to team dynamics is maintained. Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps. Risk Management Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations. Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks. Governance Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary. Propose control improvements, enhancements and simplifications where appropriate. Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework. Assist in tracking and remediation of surveillance and investigations related regulatory findings. Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning Collate, analyse and interpret data in reports as required for relevant governance/risk committees. Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the CFCC to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Head FCC FCC Case Investigation Team / Leads. Regional Control Team Internal and External reviewers Other Responsibilities Embed Here for good and Group’s brand and values in CFCC [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills And Experience AML Knowledge Communication Skills. Qualifications 2 to 5 years of relevant work experience in the following areas: Transaction Monitoring / TBAML / Sanctions and screening surveillance skills Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely. Banking: knowledge in terms of customers, products and transactions Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service-oriented attitude. Excellent communication in English (articulation and writing). CAMS, CAME, certifications preferred Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

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3.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

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At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a “Business Support Senior Associate” to join our team in “Coimbatore”. At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a “Business Support Senior Associate” to join our team in “Coimbatore”. Position's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email. Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service Processing and logging incoming chats/emails into the CRM system. Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments. Communicating effectively and professionally with both internal and external customers to resolve questions and issues. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. Collaborating with management or other team members as appropriate to proactively address service issues and concerns. Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry. Coordinating training and mentoring activities for new team members. Maintaining confidentiality of information. Performing other duties as the need arises. Required Skills for this role include: Candidate should have a minimum of 3-5 years’ experience in Voice/Chat support that required you to work regularly scheduled shifts. Possesses excellent verbal and written communication skills Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 12+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 12+ months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting. Typing speed of 35 wpm. Ready to work in complete night shifts Any Graduation with English as a compulsory subject. Ability to sit at a desk/remote for extended periods. Proficient with MS Office suites and leading CRM tools such as Salesforce Preferred Skills include: Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(calls/chat/email) from customers inquiring about payments, policy information, or claims. Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.

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0.0 - 15.0 years

7 - 9 Lacs

Gurugram, Haryana

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Job Description: Position - Deputy Manager - HR Compliance Location- Gurugram, Haryana Educational Qualification - Post Graduate Work Experience- 10 to 15 years in similar field (Specifically in Factory Act, BOCW and CLRA acts) Roles and responsibilities: To handle project site related compliance activities of clients. To handle factory compliance activities of clients. To review status of CLRA & trade licenses with team and drive for it's completion. Follow up with the team on notice/inspection status and drive for it's closure. Coordinate with clients for timely completion of operational activities. Effective follow-up to ensure on outstanding payments for invoices raised. Ensure that the team members are following all the compliance activities of clients as per the laid down timelines. Experience of handling team and conduct regular training session for the team. Any other task assigned by the Reporting Head. Preferred behavior traits: Leadership and team handling skills Proactive and self starter Good communication and interpersonal skills Remuneration- As per the industry standard. Please email your CV at selvam.u@aparajitha.com Job Type: Full-time Pay: ₹700,000.00 - ₹900,000.00 per year Benefits: Health insurance Schedule: Day shift Monday to Friday Supplemental Pay: Quarterly bonus Work Location: In person Application Deadline: 01/01/2024 Expected Start Date: 01/07/2025

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7.0 years

0 Lacs

Chennai, Tamil Nadu, India

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About Company: Pinnacle Group is a leading provider of workforce solutions and managed services. We specialise in delivering innovative solutions to meet the evolving needs of businesses, empowering organisations to optimise their workforce and achieve operational excellence! About the Role: We are looking for an Accounts Receivable Manager who will play a pivotal role in overseeing and directing the Accounts Receivable function. This role involves ensuring the efficient execution of essential AR tasks and processes while maintaining a hands-on approach. The position demands strategic thinking, strong leadership skills, and active participation in daily operational activities. Responsibilities: Billing Expertise: Managing the end-to-end billing process, ensuring accurate and timely invoicing based on client contracts and services rendered. Cash Application: Overseeing the efficient and accurate application of payments received from clients to their respective accounts. Accounts Receivable Monitoring: Analysing aging reports to track outstanding balances, initiating follow-ups for overdue payments, and resolving billing discrepancies and disputes in collaboration with internal stakeholders and clients. Credit Management: Evaluating client creditworthiness, establishing credit limits, and managing collections to minimise bad debt risks. Financial Reporting: Preparing and interpreting accounts receivable reports, metrics, and cash flow forecasts to provide insights into revenue recognition and aging trends. Process Improvement: Identifying opportunities to streamline billing processes, enhance cash application efficiency, and implement best practices in accounts receivable management. Compliance: Ensuring compliance with accounting standards, regulations (including GAAP), and company policies related to accounts receivable and cash application. Qualifications: Experience: Minimum of 7 years in accounts receivable management within the staffing industry, emphasising expertise in billing processes and cash application. Skills: Proficiency in financial software and ERP systems (e.g., QuickBooks, SAP) for billing and payment processing, strong analytical skills, and attention to detail. Communication: Excellent interpersonal and communication skills to liaise effectively with clients, internal teams, and senior management. Problem-Solving: Ability to resolve billing discrepancies and disputes promptly and collaboratively. Team Collaboration: Demonstrated ability to work closely with sales, business development, and finance teams to ensure accurate revenue recognition and cash flow management. Strategic Thinking: Proactive mindset toward process improvement initiatives and operational efficiencies in accounts receivable and cash application functions.

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0 years

0 Lacs

Chennai, Tamil Nadu, India

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Having sound Knowledge in Invoice processing and making payment on time to vendors Knowledge of ERP like LN / SAP etc Knowledge of GST and interest in updating of latest amendment, Sound knowledge of TDS and income tax rules and applicability. Ability to do BRS and other vendor account reconciliation & Inter unit accounting and reconciliation. Team handling, Leadership qualities, handling internal clients / Units Knowledge in MIS, ability to analysis data for various results, Completing Audit schedules on time and handling of Audit and queries. Familiar with ISO compliances and able to achieve stipulated SLA & Accuracy in process. Good in Excel, PowerPoint and presentation Knowledge of MSME act and its provisions, interest computation Ability to prepare fund flow for payments. Knowledge of Imports and allied activities

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5.0 - 9.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

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Qualification Job Purpose Graduate; 1st division in 10th, 12th and Bcom MBA/MHA Relevant Experience 5 - 9 Years of experience in Financial Reporting Responsibilities Scrutiny of Accounts (General and Subsidiary ledgers) Verification of expenses including Trend Analysis, Annual forecasting and Variance Analysis Adherence to all direct and indirect tax laws, TDS deductions, pay all dues on time, carryout the assessments with minimum litigations Implementation of Cost Center Accounting Concept Verification of SRV’s(Stock Receipt Vouchers) against actual receipts Preparation and updation of Fixed Assets Register as per statutory rules and obligations Statutory audit, tax audit and other audit requirements Compliance to the Accounting Standards and Ensure Internal Controls are in place and are being complied to. Revenue Assurance Preempt accounting issues arising out of any business traction, structure, etc, trigger discussion, suggest alternative solutions and resolve the problems. Introducing new initiatives for cost cutting, debt re-structuring Opening The Letter of credits & Effecting the foreign Payments Monthly Performance Statement & Month Closure Coordinating with the bankers and submitting the monthly stock to the Bankers for cash credit Limit Authorization of Cash Payments TDS ,F.B.T. for Staff & Professionals All H.R. related works i.e. .Salary, TDS, Insurance etc Coordinating with Auditors Reconciliation of Debtors & Creditors General Ledgers Scrutiny Coordinating regarding payments Coordinating with Billing for Doctor Accounting, collection Etc Coordinating With Purchase for SRV, Purchase ,Payments etc Coordinating with Marketing for Referral, offsite revenue etc Salary & other related Advances Coordinating With Consultants for monthly settlement Testing and implementation of HIS Financial Module Requirements And Skills Familiarity with professional and technical emerging knowledge Problem solving skills and ability to multi-task. Compassionate with good communication skills. Excellent teamwork skills Bcom MBA/MHA Dear Candidate, We are delighted to introduce you to Apollo Hospitals, a leading healthcare provider in India. With a long-standing heritage spanning many decades, Apollo Hospitals has established itself as a trusted name in the healthcare field, consistently delivering exceptional care with compassion. Renowned for our state-of-the-art medical facilities, advanced technology, and a highly skilled and dedicated team of healthcare professionals, Apollo Hospitals is committed to providing quality care and ensuring patient satisfaction in everything we do. Our organization strives to offer comprehensive healthcare services across various specialties and disciplines. From primary care to specialized treatments, we provide a wide range of medical services to cater to the diverse needs of our patients. Our hospital is equipped with cutting-edge technology, modern infrastructure, and an experienced team of doctors, nurses, and support staff who collaborate to deliver the highest standards of healthcare. At Apollo Hospitals, we believe in fostering continuous learning and innovation. We prioritize research and development to remain at the forefront of medical advancements, enabling us to provide the latest treatments and therapies to our patients. We also emphasize preventive care and wellness programs, promoting a healthy lifestyle and helping individuals maintain optimal health. Furthermore, Apollo Hospitals holds a strong commitment to social responsibility. Through various initiatives, we strive to make quality healthcare accessible to all members of society, regardless of their socio-economic background. We actively participate in community health programs, awareness campaigns, and outreach activities to promote healthcare education and support underserved populations. As you join our team, we invite you to embody the values and culture of Apollo Hospitals. Our core principles include prioritizing patient-centric care, fostering teamwork, upholding integrity, and embracing compassion in all that we do. Together, we have the power to make a significant impact on the lives of our patients and contribute to the progress of healthcare in our community. We are excited about the opportunity to collaborate with you, harnessing your skills and expertise to deliver exceptional care and service to our patients. If you have any inquiries or would like to explore more about Apollo Hospitals, please don't hesitate to contact our team. Thank you for joining the Apollo Hospitals family. We are thrilled to begin this journey together, striving for excellence in healthcare. Sincerely, Team HR Job Identification 12536 Posting Date 06/19/2025, 12:12 AM Apply Before 07/31/2025, 12:12 AM Degree Level Graduate Job Schedule Full time Locations Apollo Hospitals,Parsik Hill Road, Mumbai, Maharashtra, 400605, IN

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170.0 years

0 Lacs

Jalandhar I, Punjab, India

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Job Summary As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth And Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills And Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Qualifications About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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3.0 years

0 Lacs

Bengaluru East, Karnataka, India

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We're Hiring: Analyst – Order to Cash! We are seeking a highly motivated and detail-oriented Analyst to join our team. The ideal candidate will have a strong understanding of accounting principles and experience working with cash application and order booking processes. 📍 Location: Bangalore Urban, India ⏰ Work Mode: Work From Office 💼 Role: Analyst – Order to Cash What You'll Do: Accurately process cash receipts and apply payments to customer accounts in a timely manner. Investigate and resolve payment discrepancies, short payments, or unapplied cash. Manage order booking and billing processes, ensuring accuracy, completeness, and adherence to client SLAs. Collaborate with internal teams (e.g., Sales, Customer Service, Collections) to resolve issues related to invoices or payments. Maintain and update customer account records. Prepare and analyze reports related to the Order to Cash cycle, including aging reports, dispute logs, and unapplied payments. Monitor and follow up on outstanding receivables and coordinate with collections as needed. Ensure compliance with internal controls and accounting policies. Contribute to continuous improvement initiatives within the O2C process. Stay informed about best practices and regulatory updates in the Order to Cash domain. What We’re Looking For Bachelor’s degree in commerce (BCOM) – required 2–3 years of experience in Order to Cash, including cash application, invoicing, or order management Good understanding of accounting principles related to accounts receivable Proficient in Microsoft Excel and other Office tools; ERP experience (SAP, Oracle, NetSuite, etc.) is a plus Strong analytical and problem-solving abilities High attention to detail and accuracy Effective communicator, both written and verbal Able to work independently and in a team environment Exposure to global clients or multinational environments is a plus

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2.0 years

0 Lacs

Bengaluru East, Karnataka, India

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Role : Billing Support Analyst (Grade 5 - 12) Location : India (preferably Bengaluru) Description : The purpose of this role is to support Billing and payment applications of MVNE (Mobile Virtual Network Enabler) platform hosted both on-prem and on cloud (AWS). This role is also responsible for managing billing and payment processing for the MVNE. Job Responsibilities : Provide L1/L2/L3 support for Billing and payment applications. Support coverage is 24x7 with full support provided during Irish business hours and on on-call rota basis outside of Irish business hours, including weekends Responsible for resolution of billing and payment incidents in accordance with established Service Level Agreements Co-ordinate resolution of incidents with third parties that are responsible for applications in their scope Carry out daily Application Health Check proactively to catch any symptoms that might lead to incidents and take measures proactively to avoid incident occurrence. Monitor application alerts raised by the application monitoring platform and resolve issues as and when identified by the monitoring platform Maintain up to date operational documentation, such as SOPs and application Runbooks Conduct thorough impact and root cause analysis of the incident and publish findings in incident report. Conduct end-to-end testing of new functionality developed prior to rolling out to production. Perform analysis on frequently occurring issues and make service improvement recommendations to resolve such issues from occurring. Responsible for SIM ordering process Carry out bill simulation run and validation Carry out scheduled billing run Responsible for payment processing for credit card and direct debit payments, including the handling of payment reversals and rejects Responsible for deployment of application code or configuration changes in the production environment. Create or update knowledge articles based on the incident and problem learning. Maintain up to date operational documentation, such as SOPs and application Runbooks Responding to business user queries Must Have Skills: Strong Telecom knowledge. Hands-on experience with supporting Billing and payment applications Hands-on experience in running billing process and payment processing Knowledge of ITIL framework, with required experience in incident management, change management Experience in Application Monitoring tools such as Nagios, Xymon and cloudwatch Experience in handling high priority incidents (crisis calls) Strong skills on Java technologies vis-à-vis Springboot, React, SOAP-UI web services, Excellent skills in Linux OS and shell scripting Strong PostgreSQL and Oracle database knowledge Good English verbal communication skills with the ability to explain things in a clear and non-technical way. Strong attention to detail and the ability to deliver high quality work. Should have the ability to identify right prioritization of incidents, which requires in-depth domain knowledge. Should be able to switch between various tasks seamlessly. Nice to have : ITSM v3/v4 foundation certification. Capable of analysing new requirements and provide solution delivery estimates. Strong knowledge of the entire software development lifecycle. Experience / Qualification Bachelor’s and/or Master’s degree in Computer Science, Engineering or related technical discipline. 2 to 15+ years of IT professional experience within a global organization. 2 to 15+ years of experience in Telecommunications service. 2 to 15+ years of experience working as billing support analyst experience Have a good understanding of application architecture, data architecture, infrastructure and business processes. Qualities : Accountable for professional working behavior including, building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSGs core competencies and values. Exercises independent judgment after considering alternatives. Works under the general guidance of more senior members of the team with occasional consultation and collaboration. Coordinates own tasks and those of junior team members to meet project schedules.

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3.0 years

0 Lacs

Pune, Maharashtra, India

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About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Challenges Building for Scale, Rapid Iterative Development, and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking As a Software Engineer: You will build Robust and scalable web-based applications You will need to think of platforms & reuse Build abstractions and contracts with separation of concerns for a larger scope Drive problem-solving skills for high-level business and technical problems. Do high-level design with guidance; Functional modeling, break-down of a module Do incremental changes to architecture: impact analysis of the same Do performance tuning and improvements in large scale distributed systems Mentor young minds and foster team spirit, break down execution into phases to bring predictability to overall execution Work closely with Product Manager to derive capability view from features/solutions, Lead execution of medium-sized projects Work with broader stakeholders to track the impact of projects/features and proactively iterate to improve them As a senior software engineer you must have Extensive and expert programming experience in at least one general programming language (e.g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code. Experience with multi-threading and concurrency programming Extensive experience in object-oriented design skills, knowledge of design patterns, and huge passion and ability to design intuitive module and class-level interfaces Excellent coding skills – should be able to convert the design into code fluently Knowledge of Test Driven Development Good understanding of databases (e.g. MySQL) and NoSQL (e.g. HBase, Elasticsearch, Aerospike, etc) Strong desire to solving complex and interesting real-world problems Experience with full life cycle development in any programming language on a Linux platform Go-getter attitude that reflects in energy and intent behind assigned tasks Worked in a startups environment with high levels of ownership and commitment BTech, MTech, or Ph.D. in Computer Science or related technical discipline (or equivalent). Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with a huge amount of data. 3 + years of experience in the art of writing code and solving problems on a Large Scale. An open communicator who shares thoughts and opinions frequently listens intently and takes constructive feedback. As a Software Engineer, good to have The ability to drive the design and architecture of multiple subsystems Ability to break-down larger/fuzzier problems into smaller ones in the scope of the product Understanding of the industry’s coding standards and an ability to create appropriate technical documentation. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

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Bengaluru East, Karnataka, India

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Job Description Key Responsibilities: Develop and implement territory sales plans to meet or exceed targets. Identify and pursue new business opportunities within the territory. Manage and grow relationships with channel partners, dealers, and key customers. Monitor competitor activities and market trends to develop strategic responses. Ensure product availability, visibility, and proper branding at customer points. Conduct regular field visits, product demonstrations, and customer meetings. Ensure timely collection of payments and adherence to credit policies. Track sales performance metrics and prepare regular reports for management. Coordinate with internal teams (supply chain, marketing, service) to ensure customer satisfaction.

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2.0 years

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Udaipur, Rajasthan, India

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Location: Udaipur, RJ, IN Areas of Work: Sales & Marketing Job Id: 12491 TSE The position is that of frontline sales personnel who would primarily be responsible for growth of retail business in the defined territory through creation, nurturing and management of dealer network and stakeholders comprising of contractors and thereby achieving overall business value and volume targets. Business objectives Prepare plan to achieve the assigned business objectives for the territory on a monthly level and work towards achievement of targets. Assist dealers in achieving their overall sales target through regular visits, scheme communication and timely material service. Monitor and ensure the growth of core products along with new and focused products Market Development and Intelligence Explore and open new dealer counters to expand the overall sustainable sale potential in the territorial market. Analyze territory level data to identify gaps and drive necessary Initiatives Accomplish growth and value upgradation of existing dealer network Organize promotional activations and product awareness meets for dealers and contractors Provide timely feedback on market practices and offerings as an input for scheme design Dealer Management Track and solve dealer queries timely to maintain productive relationship Assist dealers in providing solution to his contractors as well as end consumers for any complaints or queries Ensure availability of material, services and promotional tools to the dealer through co-ordination with other stakeholders Collections Ensure payment collections from dealers as per the set benchmarks Monitor the outstanding payments on regular basis and take measure to minimize the over dues Contractor Management Ensure enrollment, update points and extend benefits to contractors through dealers as per the defined loyalty program structure Plan and organize product awareness meets for Contractors during new product launches Customer complain resolution Investigate and resolve dealer level and customer level complaints within the defined timelines Reporting and Integration Co-ordinate with other verticals like project sales and services for lead sharing or any other issue as and when required. Prepare and share reports such as Daily visits report and territory monthly report Qualifications Essential Graduate Degree in any stream (BA/B.Sc./B.Com/BBA/BBM/BMS) Minimum of 50% marks throughout education without any backlogs Graduation must be through a full time course Applicants with an Engineering background (B.Tech/B.E./Diploma/B.Pharma) will not be considered Desired Candidates with MBA/PGDM in Sales and Marketing Previous Experience Essential Fresher Desired 1 – 2 years of experience in Sales function in any organization Functional Competencies Product knowledge Analytical skills Behavioral Competencies Planning and result orientation Communication skills- verbal and written Additional Requirements Role involves visiting dealer counters which requires extensive travelling Role requires pan India mobility as it is transferrable in nature Proficiency with MS – Office, MS – Excel is mandatory Age to be 26 years - 30 Years Max. Key Performance Areas Territory Value and Volume Achievement Dealer network expansion Product level budget achievement New products value targets Collections Timely Resolution of Customer Complaints Contractor Activation and Addition Percentage Payment collection efficiency

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25.0 years

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Hyderabad, Telangana, India

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About the Company At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital products and services that will make moving money Internationally for Real Estate purchases even easier We're on a mission to become the solution for Real Estate payments everywhere . To do this, we are transitioning our business from a horizontal FX platform to a verticalized, embedded software company, as we look to the future and Redpin 2.0. About the Role We are seeking a skilled and motivated Cloud Engineer (Observability) to join our team and enhance the reliability, performance, and visibility of our applications. The ideal candidate will have hands-on experience with observability tools like Prometheus, Grafana, OpenTelemetry, and Coralogix, as well as a deep understanding of application performance monitoring (APM) for modern cloud environments. You will play a crucial role in designing and implementing monitoring and observability strategies for Java-based backend services, React-based frontends, and containerized applications deployed on AWS EC2 and Kubernetes platforms. What You'll Do Design and implement robust observability solutions using Prometheus, Grafana, OpenTelemetry, and Coralogix for real-time monitoring and logging. Configure and maintain Application Performance Monitoring (APM) solutions to optimize the performance of Java and React applications. Build and maintain custom dashboards, alerts, and metrics to monitor the health, performance, and availability of applications and infrastructure. Collaborate with development and SRE teams to integrate observability best practices into CI/CD pipelines and deployment workflows. Establish logging, tracing, and metrics collection standards to ensure end-to-end visibility of distributed systems. Work on anomaly detection and root cause analysis using observability data and tools. Automate incident detection and response processes to reduce Mean Time to Detection (MTTD) and Mean Time to Resolution (MTTR). Continuously optimize monitoring strategies to minimize overhead while maintaining comprehensive visibility. Troubleshoot complex performance issues across application layers, including backend, frontend, and infrastructure. Ensure compliance with security and operational best practices when handling observability data. What You'll Need 3–7 years of experience in a similar role with a focus on observability and monitoring. Proficiency with tools like Prometheus, Grafana, OpenTelemetry, APM solutions. Strong knowledge of cloud environments, particularly AWS, including services like EC2, EKS, CloudWatch, and RDS. Hands-on experience monitoring and optimizing Java backend services and React-based frontend applications. Expertise in monitoring containerized applications using Kubernetes, Docker, or equivalent platforms. Knowledge of distributed tracing and metrics collection to analyze complex application behaviours. Experience in implementing log and trace instrumentation, as well as utilizing aggregation and analysis tools to centralize data and extract actionable insights. Familiarity with CI/CD pipelines and integrating observability workflows into automated deployments. Excellent problem-solving skills, with the ability to identify and resolve performance bottlenecks in large-scale systems. Strong communication skills to collaborate across teams and translate technical insights into actionable recommendations. Bonus Points Experience implementing Coralogix observability solutions for AWS environments. Exposure to DevOps and SRE principles, including incident management and reliability engineering. Knowledge of DORA metrics to monitor and improve deployment practices. Hands-on scripting or development skills in Python, Bash, or similar languages.

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1.0 years

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India

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About ScopeX: ScopeX is a leading fintech startup revolutionising the way individuals perform cross-border payments. Our mission is to simplify global transactions through innovative technology, providing secure, fast, and seamless payment solutions. We are committed to exceptional customer service to our users and are looking for a dedicated Customer Support and Onboarding Specialist to join our team. NOTE - This isn't your typical 9-5 job. We're a lean, fast-growing startup focused on ambitious goals. We're looking for proactive individuals eager to contribute to our dynamic growth journey. Job Overview: We are seeking a passionate and proactive Customer Support and Onboarding Specialist in B2C industry. The ideal candidate will be responsible for providing excellent customer service and support, resolving queries, and ensuring a smooth user experience. If you have a knack for problem-solving and love helping others, this role is perfect for you. Key Responsibilities: Customer Support: Respond to customer inquiries via email, chat, and phone in a timely and professional manner. Issue Resolution : Efficiently resolve customer complaints and issues, ensuring high customer satisfaction. Onboarding Specialist: Welcome new users and guide them through the onboarding process, ensuring they understand how to use ScopeX’s features and benefits. Account Setup Assistance: Assist users in setting up their accounts, including KYC processes and inviting friends as a referral program. Personalized Support: Provide personalized support to new users, addressing any questions or concerns during the onboarding phase. Product Knowledge: Maintain a deep understanding of ScopeX’s products and services to provide accurate information and support. Feedback Management: Gather user feedback and communicate it to the relevant teams to help improve our products and services. Documentation: Create and maintain support documentation, SOPs, FAQs, and help guides for users. Team Collaboration: Work closely with the product, engineering, and marketing teams to address customer concerns and improve the overall user experience. Reporting: Track and report on customer support metrics and trends, identifying areas for improvement. Qualifications: Education: Bachelor’s degree in any discipline. A background in business, communication, or related fields is a plus. Experience: 1+ years of experience in B2C customer support. Experience in fintech company is preferred. Skills: Excellent verbal and written communication skills. Proficiency in using CRM tools preferably HubSpot. Strong problem-solving abilities and a customer-centric mindset. Ability to work independently and as part of a team. Ability to manage multiple tasks and prioritize effectively. What We Offer: Competitive salary and benefits package. Opportunity to work in a fast-growing fintech startup. A collaborative and supportive work environment. Opportunities for professional growth and development. Flexible working hours and remote work options.

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3.0 years

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India

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About Emeritus : Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann. Key Role and Responsibilities : Ensure accurate and timely preparation of financial statements. Creation of Transfer pricing workings for transfers between sister entities. Managing along with Bank payments & AP invoice booking -AP and Payroll for Indian entity. Coordinate with multiple teams internally (various LOBs / program owners) for AP and Taxes related activities. Participation in statutory audits, due diligences, internal audits in timely manner. Responsible for monthly book closing (includes BRS, invoice booking, accruals, capitalization etc). Managing the FAR(Fixed Asset register) with also need to do the reconciliation with books of accounts. Review the Vendor ledger’s and aging on monthly basis. Preparation of Cash flow projection. Ensure the accuracy and integrity of the company Financial statement Develop and implement financial policies and procedures to ensure effective internal control Evaluate and enhance financial systems and processed to increase efficiency and accuracy. Manage the end-to-end accounts payable process, including invoice processing, payment runs, and vendor reconciliations. Ensure timely and accurate processing of all AP transactions. Drive process improvements and automation to enhance efficiency and accuracy. Qualification & Requirements : CA mandatory 3-5 years post qualification, in a corporate environment, preferably with global exposure. Experience in start-ups which have achieved scale, working in technology enabled space is a plus. Demonstrated ability to handle coordination with multiple internal / external teams. Knowledge of IndAS/ IFRS is a must. Excellent working skills of MS – office (word, excel, PowerPoint). Knowledge of ERP environment (specifically SAP, COUPA, DarwinBox) will be an added plus. Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. In Press https://inc42.com/buzz/edtech-startup-eruditus-fy23-revenue-crosses-inr-3000-cr-mark/ emeritus harvard business school: Edtech unicorn Emeritus story now a Harvard Business School case study - The Economic Times (indiatimes.com)

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35.0 years

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Bengaluru, Karnataka, India

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Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Job Title: HR Business Partner (HRBP) Experience: 2–3 Years Location: Bangalore Department: Human Resources Reports to: VP of People Success - HR Job Summary: We are looking for a dynamic and proactive HR Business Partner (HRBP) with 2 to 3 years of experience to support our growing organization. The ideal candidate will work closely with business leaders and employees to provide HR guidance, ensure smooth execution of people initiatives, and foster a positive and high-performing workplace culture. Key Responsibilities: Act as a trusted advisor to business units, providing HR support in areas such as employee relations, performance management, and workforce planning. Partner with managers to identify talent needs, drive employee engagement, and improve team effectiveness. Support the implementation of HR programs and policies, ensuring compliance with internal guidelines and statutory requirements. Manage and resolve employee queries and grievances with empathy and professionalism. Collaborate with HR COEs (e.g., Talent Acquisition, L&D, Compensation & Benefits) to support end-to-end employee lifecycle processes. Assist in driving HR initiatives such as employee onboarding, employee engagement, exit interviews, and recognition programs. Monitor and analyze HR metrics to provide insights and support decision-making. Facilitate performance review cycles and support managers in the process Partner with global business teams to support people initiatives and ensure alignment with local HR practices Requirements: 2 to 3 years of HRBP or generalist HR experience in a dynamic and fast-paced environment. Strong understanding of core HR functions, labor laws, and best practices. Excellent interpersonal and communication skills with the ability to build strong relationships at all levels. Problem-solving mindset with a proactive and collaborative approach. Ability to handle sensitive situations with discretion and professionalism. Proficiency in HRIS tools and Microsoft Office Suite. Master's degree in human resources or a related field (PGDM in HR). Preferred Skills: Exposure working in a tech or services-based company. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

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0 years

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Gurgaon, Haryana, India

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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Lead Software Engineer Overview We are looking for a Lead Software Engineer to join an award-winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. We craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role Establish and enforce best practices for microservices architecture, ensuring scalability, reliability, and maintainability of our solutions. Collaborate with cross-functional teams to define project requirements and deliver scalable solutions. Mentor team members on microservices design principles, patterns and technologies. Take personal responsibility for creating and maintaining microservices, primarily in Golang. Iterate design and build to solve bugs, improve performance, and add new features. Containerise your services and make ready for deployment onto a k8s environment using helm charts. Ensure resilience and reliability of services. Develop a complete understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. Write tests with high coverage including unit, contract, e2e, and integration. Version control code with git and build, test and deploy using ci/cd pipelines. Build and test remotely on your own machine and deploy to low-level envs. Review team members code, identifying errors and improving performance and readability. Drive code design and process trade-off discussions within team when required. Report status and manage risks within your primary application/service. Perform demos and join acceptance discussions with analysts, developers and product owners. Assist in task planning and review as part of a sprint-based workflow. Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. The role is hybrid, and the expectation is that you attend the office according to Mastercard policy. All About You First and foremost, you enjoy building products to solve real, pressing problems for your customers. You enjoy working in a team and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented and enjoy writing and reviewing code to a high standard with tests to prove it. Demonstrable ability to write Golang, Python and SQL in a production context. You are happy to learn new programming languages and frameworks as necessary. Experience with large volumes of data and high throughput, low latency solutions. You have experience with, and are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs, and in-memory/NoSQL stores. You have experience in resolving different solutions and approaches to problems and can choose between pragmatic and rigorous solutions depending on the situation. You are comfortable working in a devops-based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. You are comfortable communicating with a range of stakeholders, including subject matter experts, data scientists, software engineers, devops and security professionals. You have the ability to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale-up stage software engineering. You have experience optimising solution performance with a constrained set of technologies. You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-249236

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6.0 years

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Gurgaon, Haryana, India

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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Manager, Technology Account Management - IC Overview The Manager, Technology Account Management will be responsible for the successful implementation and delivery of Mastercard’s core and emerging product solutions—including credit, debit, prepaid, and digital products such as MDES, 3DS, SoftPOS, mPOS, Gateway, InControl, remittance, and processing services. This individual will play a pivotal role in leveraging Mastercard’s platforms and vendor solutions to drive customer program implementations, working closely with customers, partners, vendors, and cross-functional internal teams. The role requires deep subject matter expertise in the payments ecosystem, including system integration, processing, and regional market knowledge. Role Lead and manage end-to-end delivery of Mastercard products and services across issuing and acquiring domains within the India market. Collaborate with Account Management, Market Development, Product, Engineering, and other internal teams to align delivery priorities and ensure successful execution of customer programs. Oversee the technical design and implementation of customer projects, ensuring alignment with Mastercard standards and customer requirements. Establish and nurture strong working relationships with customer stakeholders, including technical contacts and executive decision-makers. Communicate relevant Mastercard updates regarding rules, product enhancements, tools, and services to customers. Drive compliance with Mastercard’s technology requirements and ensure high levels of customer satisfaction with operational and integration outcomes. Serve as a trusted advisor to customers, bridging business and technology requirements while driving continuous improvement. All About You /Experience 6 - 8 years of relevant experience in the payments industry, ideally in customer delivery, solution implementation, or technical program management roles. Proven expertise in payment networks, card issuance and acquiring, mobile and e-commerce technologies, authorization, clearing, settlement, fraud/risk management, EMV, and contactless solutions. Strong technical acumen and the ability to analyze business needs to develop and implement integrated solutions. Demonstrated project management capabilities and a successful track record of delivering complex, cross-functional initiatives. Excellent interpersonal, written, and verbal communication skills with the ability to influence and collaborate across multiple levels and functions. High learning agility, intellectual curiosity, and the ability to operate effectively in ambiguous, fast-paced environments. Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant industry certifications are a plus. Is This You? Do you thrive in a fast-paced, customer-facing environment? Are you naturally curious about technology and emerging trends? Can you bridge the gap between business needs and technical solutions? Are you skilled at building relationships and leading cross-functional teams? Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-249985

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5.0 - 7.0 years

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Gurgaon, Haryana, India

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The Opportunity Our client is a leading global provider of asset and wealth management solutions. They provide investment processing, investment management, and investment operations solutions that help corporations, financial institutions, financial advisors, and ultra-high-net-worth families create and manage wealth. As a core member of our Private Equity team, you will be working with experienced industry professionals to deliver services for complex fund structures Role and Responsibilities: Responsible for maintaining books and records and calculations of fund’s Net Asset Values. Coordinating and Reviewing Financial Statements and associated reports including performance metrics/quarterly reporting Coordinate and review of calculations of carried interests/performance/incentive fees Coordinate and review calculation of investor allocations for capital calls and distributions Coordinate and review of partners capital account statements. Coordinate of payments and other transactions. Supervise production analysts, review and signing off the work performed. Acting as primary contact for clients and other stakeholders. Meeting client expectations by monitoring timely delivery of daily, weekly, and monthly deliverables. Ensuring all escalations are addressed timely. First escalation point for internal queries. Direct the team to manage timelines, workflows, and deliverables within agreed SLAs. Monitoring progress of assigned team members for additional training and development Requirements for this role include: 5-7 years of experience in accounting for financials services sectors particularly Private Equity. Experience in reviewing financials statements. User experience with enterprise accounting system. Working knowledge of Investran is highly desirable. 5-7 years of experience using MS-Excel that required you to use Formulas, Tables & formatting, Conditional Formatting, Charting, Pivot tables & Pivot Reporting. Independently handling of client calls and monthly and weekly reviews. Supervisory skills with 4-5 years of experience in managing and leading staff. B.com or CA (Inter/Final) are desired educational qualification for this role

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10.0 years

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Pune, Maharashtra, India

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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Manager, Full Stack Software Engineering (.Net, React.Js) Overview We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities. Our Team Within Mastercard – Services Within Mastercard The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that are used by some of the world's largest organizations to make multi-million dollar decisions and grow their businesses. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. Advance Analytics Program Within the D&S Technology Team, the Advance Analytics program is a program that is comprised of a rich set of products that provide accurate perspectives on Credit Risk, Portfolio Optimization, and Ad Insights. Currently, we are enhancing our customer experience with new user interfaces, moving to API-based data publishing to allow for seamless integration in other Mastercard products and externally, utilizing new data sets and algorithms to further analytic capabilities, and generating scalable big data processes. We are looking for an innovative software engineering manager who will lead the team responsible for the design and build of a full stack web application and data pipelines, and thrive in a fast-paced, agile environment. This individual will partner closely with other areas of the business to build and enhance solutions that drive value for our customers. Engineers work in small, flexible teams. Every team member contributes to designing, building, and testing features. The range of work you will encounter varies from building intuitive, responsive UIs to designing backend data models, architecting data flows, and beyond. There are no rigid organizational structures, and each team uses processes that work best for its members and projects. Here are a few examples of products in our space: Portfolio Optimizer (PO) is a solution that leverages Mastercard’s data assets and analytics to allow issuers to identify and increase revenue opportunities within their credit and debit portfolios. Audiences uses anonymized and aggregated transaction insights to offer targeting segments that have high likelihood to make purchases within a category to allow for more effective campaign planning and activation. Credit Risk products are a new suite of APIs and tooling to provide lenders real-time access to KPIs and insights serving thousands of clients to make smarter risk decisions using Mastercard data. Help found a new, fast-growing engineering team! Position Responsibilities As a Manager, Software Engineering, you will: Manage, coach, and develop a cross-functional engineering team Provide strategic technical and product direction for applications, architectures, and software development processes Design and develop new, complex technical products from inception to release Partner with product development on the product roadmap, scoping features, and planning releases Champion technical innovation and high quality within the team Collaborate across teams and business units to solve complex problems Lead goal setting and accountability practices within the engineering team Continuously experiment and innovate to develop a high performing engineering team Be a strong individual contributor to the implementation efforts of product solutions Lead with an agile mindset and pivot fast and often as new information surfaces Keep senior stakeholders informed of progress and incorporate input into technical decisions Identify short term and long-term engineering needs to scale platform solutions to meet customer demand Ideal Candidate Qualifications 10+ years of full stack engineering experience in an agile production environment Experience leading engineering teams and/or coaching and mentoring junior teammates Experience leading the design and implementation of large, complex features in full-stack applications Experience leading a large technical effort that spans multiple people and teams Proficiency with Java/Spring Boot, .NET/C#, React, Redux, Typescript, and SQL Server or other object-oriented languages, front-end frameworks, and/or relational database technologies Strong technologist with proven track record of learning new technologies and frameworks Customer-centric development approach Passion for analytical / quantitative problem solving Experience identifying and implementing technical improvements to development processes Collaboration skills with experience working with people across roles and geographies Motivation, creativity, self-direction, and desire to thrive on small project teams Superior academic record with a degree in Computer Science or related technical field Strong written and verbal English communication skills Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-251696

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15.0 years

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Mumbai, Maharashtra, India

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Job Title: IT Project Manager – Transaction Banking Location: Chennai / Mumbai / Pune Experience: 15+ Years Business Unit: Global Transaction Banking (iGTB) Employment Type: Full Time About Intellect Design Arena Ltd: Intellect Design Arena Ltd. is a global leader in financial technology, powering over 270 financial institutions across 60+ countries. Our flagship platform, eMACH.ai, represents the world’s most comprehensive, composable and contextual open finance architecture. Within the Global Transaction Banking (iGTB) division, we deliver cutting-edge solutions across Payments, Cash & Liquidity, Trade, and Supply Chain Finance. Role Overview: We are looking for a dynamic IT Project Manager to oversee end-to-end project execution within our Transaction Banking vertical. This role demands strong leadership, meticulous project governance, and the ability to manage multiple internal and external stakeholders to ensure project delivery within agreed timelines, scope, and budget. Key Responsibilities: Own full project lifecycle from initiation through delivery and support. Drive project planning, scheduling, tracking, and reporting for multiple client implementations. Ensure delivery of projects on-time, within scope, and with high quality. Proactively manage project risks, dependencies, and escalations – ensure mitigation plans are in place. Maintain project health – ensuring projects are in ‘Green’ status through close monitoring and corrective actions. Collaborate with Product, Engineering, QA, and Client teams to align on scope and deliverables. Ensure high standards in documentation – including project charters, SoWs, and RAID logs. Track effort, resource utilization, and manage budget adherence. Conduct periodic steering committee meetings and client updates. Champion delivery excellence through process adherence, audits, and compliance. Preferred Qualifications & Experience: 10+ years of total experience, with at least 5 years as an IT Project Manager in BFSI or enterprise software domains. Strong experience managing implementation of transaction banking platforms (Payments, Liquidity, Trade etc.) is highly desirable. Proven ability to manage large-scale, multi-stakeholder technology projects. PMP / PRINCE2 / Agile certifications preferred. Strong knowledge of SDLC processes (Agile/Scrum/Waterfall). Exceptional communication, leadership, and stakeholder management skills. Ability to thrive in a fast-paced, dynamic environment.

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3.0 - 5.0 years

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Chennai, Tamil Nadu, India

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Job Summary: We are seeking a highly organized and detail-oriented Real Estate & Property Management Specialist to join our team. This multifaceted role will be responsible for overseeing property management tasks, managing HR functions within our garment factory and providing basic legal liaison support. The ideal candidate will have 3-5 years of experience in a similar role and possess a strong understanding of labor laws, property management, and basic accounting principles. Key Responsibilities: Human Resources & Payroll: Ensure compliance with all applicable labour laws, particularly within a garment factory setting. Manage employee attendance records accurately and efficiently. Process payroll accurately and on time, including deductions and statutory contributions. Handle basic accounting related to payroll and employee expenses. Maintain employee records and ensure confidentiality. Property Management: Coordinate with government statutory offices for necessary approvals and compliance. Manage property tax, water tax, and electricity (EB) payments, ensuring timely submission. Maintain accurate records of property-related expenses and documentation. Legal Liaison: Coordinate with law firms on matters related to rental deeds and property title due diligence. Assist in basic legal liaison tasks as required. Maintain accurate records of legal documents. General Administration: Handle general administrative tasks, including filing, data entry, and correspondence. Provide support to other departments as needed. Maintain organized filling systems. Minimum Qualifications: Bachelor's degree in human resources, Business Administration, Accounting, or a related field. Proven experience (3-5 years) in a similar HR / Admin Coordinator role, preferably within a manufacturing or property management environment. General understanding of labor laws Proficiency in payroll processing and basic accounting principles. Experience in property management and coordinating with government statutory offices. Basic understanding of legal documents such as rental deeds and property titles. Excellent organizational and time-management skills. Strong communication and interpersonal skills. Proficiency in MS Office Suite (Word, Excel, PowerPoint). Ability to maintain confidentiality. Preferred Qualifications: Experience working within the scope of HR management. Knowledge of local government procedures and regulations related to property management. Familiarity with relevant accounting software. How to Apply: Interested candidates are invited to submit their resume and cover letter to sunny@vjent.co.in with the subject line "Property Development & Management "

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3.0 - 5.0 years

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Coimbatore, Tamil Nadu, India

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Job Title: Accounts Payable Specialist Location: Coimbatore, IN Reference No: 2953 Office Type: Office Elevate Your Career with Zalaris Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions. We’re big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference. We foster open communication and short decision-making paths that encourage creative and innovative thinking. Zalaris’ culture is rooted in values inspired by Nordic working ethos: everyone matters, aiming high and team spirit . We’re committed to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness. Zalaris’ employees come from different backgrounds, cultures, and walks of life, and we are proud of it. Role Summary We are seeking a detail-oriented and proactive professional to manage end-to-end Accounts Payable processes. The ideal candidate will ensure timely vendor payments, maintain accurate records, support audits, and contribute to process improvements. Strong communication, organizational skills, and a solid understanding of accounting principles are key to success in this role. Your Responsibilities Processing of Vendor invoices and Reconciling of Bank statements. Preparation of Weekly Vendor payment proposals. Preparation of Prepaid Expenses and Monthly Cost Accrual journals. Posting of other Monthly Journals in accounting books. Handling of E-mail queries and other Ad hoc reports as per manager instruction. Requirements Bachelor’s degree in commerce finance and accounting, or a related field. Strong knowledge in Finance and Accounting with 3 to 5 year’s of work experience. Familiarity with SAP, MS Excel. Excellent analytical skills and a passion for learning new task. Strong communication skills and ability to work in a collaborative team environment. What We Offer Multicultural working environment Friendly and supportive colleagues Flat organizational structure Growth and development opportunities Flexible working conditions Competitive compensation and benefits package Ready to become part of our team? Join us at Zalaris and be a part of a vibrant, collaborative community of Tech HR and payroll experts dedicated to grow and innovate. #team Zalaris

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2.0 years

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Vadodara, Gujarat, India

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Job Title: E-Commerce Export Executive Industry: Healthcare & Medical Equipment Department: E-Commerce & Export Location: Gorwa BIDC, Vadodara, Gujarat Experience: 2+ Years Reporting To: E-commerce/Export Manager Job Overview: We are looking for a skilled and detail-oriented E-commerce Export Executive to manage international online sales and exports of healthcare and medical equipment. The ideal candidate will be responsible for handling export documentation, ensuring compliance with healthcare regulations, managing online orders, and coordinating logistics. Key Responsibilities: Export & Documentation: Handle and process export orders through platforms like Amazon Global, Flipkart, and our company website. Ensure compliance with international medical export regulations and country-specific import norms. Logistics & Coordination: Coordinate with shipping partners, freight forwarders, and customs agents for timely dispatch. Track shipments and ensure proper delivery of medical goods globally. Ensure safe and compliant packaging of sensitive medical equipment. E-Commerce Operations: Manage product listings, inventory updates, and pricing for international platforms. Collaborate with marketing for promotions and visibility in global markets. Resolve issues related to online international orders, payments, and customer queries. Regulatory & Compliance: Keep updated on export policies and healthcare equipment regulations (DGFT, FDA, CE, etc.). Maintain proper records and documentation for audits and compliance checks. Required Skills & Qualifications: Bachelor’s degree in Business, Logistics, International Trade, or a related field. 2+ years of experience in e-commerce operations and export handling, preferably in the healthcare or medical industry. Knowledge of export documentation, Incoterms, and medical product compliance. Familiarity with platforms like Amazon, Flipkart Global, and Shopify. Proficiency in MS Office (Excel, Word). Strong communication and coordination skills. Preferred: Experience with B2B and B2C international orders in medical or diagnostic products. Understanding of country-specific healthcare regulatory requirements.

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Exploring Payments Jobs in India

The payments industry in India is thriving with the rise of digital transactions and a push towards a cashless economy. As a result, there is a growing demand for skilled professionals in the payments sector. Job seekers looking to pursue a career in payments in India have a wide range of opportunities to explore.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Pune
  5. Hyderabad

These cities are known for their thriving tech industries and have a high demand for payments professionals.

Average Salary Range

The salary range for payments professionals in India varies based on experience and expertise. Entry-level positions can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 15-20 lakhs per annum.

Career Path

In the payments industry, a typical career path may involve starting as a Junior Developer, progressing to a Senior Developer, then moving up to a Tech Lead or Manager role. With experience and additional skills, professionals can advance to roles such as Payments Architect or Product Manager.

Related Skills

In addition to expertise in payments, professionals in this field are often expected to have skills in areas such as: - Fintech - Blockchain - Data Analysis - Cybersecurity

Interview Questions

  • What is the difference between NEFT and RTGS? (basic)
  • Can you explain the concept of PCI DSS compliance? (medium)
  • How do you ensure the security of online transactions? (medium)
  • What are the benefits of using blockchain technology in payments? (medium)
  • How do you handle disputes in payment transactions? (advanced)
  • What is the role of a payment gateway in online transactions? (basic)
  • Explain the concept of tokenization in payments. (medium)
  • How do you stay updated on the latest trends in the payments industry? (basic)
  • What are some common challenges faced in digital payments in India? (medium)
  • Can you explain the concept of UPI and its impact on the payments landscape? (medium)
  • How do you ensure compliance with regulatory requirements in payments? (advanced)
  • What role does AI play in enhancing payment security? (medium)
  • How would you handle a situation where a payment transaction fails? (medium)
  • Can you explain the concept of chargebacks in payments? (medium)
  • How do you ensure the scalability of payment systems? (advanced)
  • What are the key factors to consider when designing a new payment platform? (medium)
  • How do you approach testing payment systems for security vulnerabilities? (advanced)
  • What are the advantages of using mobile wallets for payments? (basic)
  • How do you address customer concerns regarding payment security? (medium)
  • Can you explain the concept of EMV technology in card payments? (medium)
  • How do you ensure the reliability of payment processing systems? (advanced)
  • What are some emerging trends in the payments industry that you find interesting? (medium)
  • How do you handle cross-border payments and currency conversions? (medium)
  • Can you walk us through the process of implementing a new payment method on a website? (advanced)

Closing Remark

As you prepare for interviews in the payments industry, make sure to brush up on your technical skills and stay updated on the latest trends and technologies in the field. With the right preparation and confidence, you can land a rewarding career in the dynamic and fast-growing payments sector in India. Good luck!

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