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For Employers

Debt Recovery Agent

Dealz Management Technologies Private Limited

0 - 31 years

1 - 3 Lacs

shadipur delhi-ncr

Posted:23 hours ago| Platform: Apna logo

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Skills Required

payments negotiation database crm resolve billing compliance reporting reports collaboration finance service support

Work Mode

On-site

Job Type

Full Time

Job Description

Outbound Calling: Initiate calls to customers with overdue payments to remind them and discuss payment options. Negotiation: Discuss and negotiate repayment plans and terms with customers to facilitate debt recovery. Record Keeping: Maintain accurate and up-to-date records of all collection activities, customer conversations, and payment commitments in the company's database or CRM system. Issue Resolution: Address customer inquiries and resolve issues related to billing, payment options, and their accounts. Follow-Up: Follow up on payment commitments made by customers and ensure timely payments are received. Compliance: Adhere to all compliance and regulatory requirements and company policies regarding collection practices. Reporting: Prepare regular reports on the status and progress of collections. Collaboration: Work closely with internal teams like the finance or customer service departments to address disputes and support collection efforts.

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Debt Recovery Agent