Key Responsibilities: Customer Interaction: Receive and log service requests via phone, email, or ticketing system. Understand customer issues and assign cases with appropriate priority. Keep customers informed about the status of their service requests. Coordination: Assign calls to field/service engineers based on location, expertise, and availability. Follow up with engineers to ensure timely call closure. Schedule preventive maintenance and warranty service visits. Manage escalations and ensure SLA (Service Level Agreement) compliance. Documentation & Reporting: Maintain accurate service logs and update CRM or ticketing systems regularly. Track open, pending, and closed calls. Prepare weekly/monthly reports on service metrics, engineer performance, and customer satisfaction. Vendor & Warranty Handling: Coordinate with OEMs or vendors for warranty part replacements. Maintain records of warranty calls and AMC (Annual Maintenance Contract) obligations. Required Skills & Qualifications: Bachelor's degree in any discipline (preferred: IT/Commerce/Management). 1–3 years of experience in a service coordination, dispatch, or customer support role. Familiarity with IT hardware and basic troubleshooting concepts is a plus. Strong communication skills (English / Tamil). Ability to multitask, prioritize, and stay calm under pressure. Experience with ticketing tools, CRM, Excel/Google Sheets. Job Type: Full-time Pay: ₹16,000.00 - ₹22,000.00 per month Benefits: Leave encashment Work Location: In person Speak with the employer +91 7845764900

We are currently hiring a Laptop Repair Technician to join our technical service team. The ideal candidate will be responsible for diagnosing, troubleshooting, and repairing laptops of various brands and models. You should be skilled in hardware replacements, software installations, and system-level repairs. If you’re a tech-savvy problem solver with a passion for electronics, we want to hear from you! Key Responsibilities: Diagnose and troubleshoot hardware and software issues on laptops (e.g., screen, motherboard, keyboard, HDD/SSD, RAM) Perform repairs including part replacements, component-level soldering, and BIOS updates Install, configure, and upgrade operating systems and essential software Maintain repair records and provide detailed service reports Perform data recovery, virus removal, and system optimization Communicate repair status to customers and provide technical support Ensure workstations, tools, and inventory are well-maintained Adhere to safety procedures and company repair protocols Requirements: Education & Experience: High school diploma or IT-related certification (CompTIA A+, Diploma in Hardware & Networking preferred) 1-3 years of experience in laptop or electronics repair Technical Skills: Proficiency in diagnosing and repairing laptops (Windows/macOS preferred) Experience with BIOS, drivers, and system tools Familiarity with soldering tools, multimeters, and diagnostic equipment Understanding of ESD safety and basic electronics Soft Skills: Strong attention to detail and patience Good communication and customer service skills Ability to manage time effectively and handle multiple repairs Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Work Location: In person

We are currently hiring a Laptop Repair Technician to join our technical service team. The ideal candidate will be responsible for diagnosing, troubleshooting, and repairing laptops of various brands and models. You should be skilled in hardware replacements, software installations, and system-level repairs. If you’re a tech-savvy problem solver with a passion for electronics, we want to hear from you! Key Responsibilities: Diagnose and troubleshoot hardware and software issues on laptops (e.g., screen, motherboard, keyboard, HDD/SSD, RAM) Perform repairs including part replacements, component-level soldering, and BIOS updates Install, configure, and upgrade operating systems and essential software Maintain repair records and provide detailed service reports Perform data recovery, virus removal, and system optimization Communicate repair status to customers and provide technical support Ensure workstations, tools, and inventory are well-maintained Adhere to safety procedures and company repair protocols Requirements: Education & Experience: High school diploma or IT-related certification (CompTIA A+, Diploma in Hardware & Networking preferred) 1-3 years of experience in laptop or electronics repair Technical Skills: Proficiency in diagnosing and repairing laptops (Windows/macOS preferred) Experience with BIOS, drivers, and system tools Familiarity with soldering tools, multimeters, and diagnostic equipment Understanding of ESD safety and basic electronics Soft Skills: Strong attention to detail and patience Good communication and customer service skills Ability to manage time effectively and handle multiple repairs Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Work Location: In person

We are seeking a skilled and experienced CCTV Engineer to install, maintain, and troubleshoot CCTV systems for our clients. The ideal candidate should have hands-on experience with surveillance equipment, networking, and system configuration. Key Responsibilities: Install, configure, and maintain CCTV systems including cameras, DVRs/NVRs, monitors, and related equipment. Conduct site surveys and provide technical recommendations for security system setup. Perform system diagnostics, repairs, and upgrades as required. Ensure proper cabling and power supply setup for all devices. Monitor system performance and conduct regular preventive maintenance. Troubleshoot and resolve hardware and software issues promptly. Coordinate with clients for requirements gathering and training on system usage. Maintain documentation related to installation, configurations, and service reports. Requirements: Diploma or ITI in Electronics, Electrical, or a related field. 2+ years of experience in CCTV installation and support. Strong knowledge of analog and IP-based CCTV systems. Familiarity with networking concepts (IP addressing, routers, switches). Ability to read wiring diagrams and technical manuals. Good communication and problem-solving skills. Willingness to travel to client sites. Job Type: Full-time Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Leave encashment Work Location: In person

Key Responsibilities: Provide second-line technical support for hardware, software, network, and peripheral issues. Diagnose and troubleshoot operating system issues (Windows, macOS, Linux – depending on environment). Manage and resolve escalated tickets from L1 support, ensuring timely resolution. Install, configure, and maintain desktops, laptops, printers, and scanners. Support Active Directory, user account management, group policies, and file/folder permissions. Perform software installations, upgrades, patches, and routine maintenance tasks. Assist in deployment of operating system images via tools like SCCM, MDT, or Intune. Troubleshoot and support VPN, Wi-Fi, LAN/WAN connectivity issues. Coordinate with vendors for warranty replacements and hardware repairs. Maintain asset inventory and update documentation regularly. Provide remote desktop support using tools such as AnyDesk, TeamViewer, or RDP. Support Microsoft Office 365, Exchange, and enterprise communication tools (Outlook, Teams). Assist in IT audits, data backup procedures, and antivirus management. Required Skills and Qualifications: Bachelor's Degree or Diploma in Computer Science, Information Technology, or related field. 2-4 years of hands-on experience in desktop support or IT helpdesk. Strong knowledge of Windows 10/11, Office 365, and common enterprise applications. Experience with Active Directory, DNS, DHCP, SCCM, or similar systems. Basic understanding of networking concepts – TCP/IP, VPN, VLAN, etc. HR CONTACT : 7708110473 / 7845764900 Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Leave encashment Shift: Day shift Work Days: Weekend only Work Location: In person

Responsibilities : Service Delivery Management : Oversee the day-to-day operations of IT service delivery, ensuring that services are delivered efficiently and effectively, meeting agreed-upon SLAs. Team Leadership : Lead and mentor a team & providing guidance, support, and development opportunities. SLA Management : Develop, negotiate, and maintain service level agreements (SLAs) with internal and external customers. Monitor performance against SLAs and report on service performance. Continuous Improvement : Identify opportunities for service improvement and implement initiatives to enhance service quality, efficiency, and customer satisfaction. Performance Reporting : Develop and maintain key performance indicators (KPIs) and reports to track service performance and identify areas for improvement. Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Leave encashment Schedule: Day shift Work Location: In person

Job description Key Responsibilities: Fortinet Firewall Administration: Set up, monitor, and maintain Fortinet firewalls, such as the FortiGate series. Configure firewall rules, VPN setups, and security policies in line with the organization’s requirements. Oversee firewall performance, security logs, and events to detect and address potential security threats. Perform updates, patches, and backups for Fortinet devices. Troubleshoot connectivity, policy, and performance issues in a secure network environment. Active Switch Maintenance: Manage and configure active network switches, including brands like Cisco, HP, Aruba, or others. Set up VLANs, implement port channels, spanning tree protocols (STP), and Quality of Service (QoS). Monitor switch performance and optimize network traffic flow. Address and resolve issues related to switch connectivity, configuration, and hardware. Network Design & Optimization: Collaborate on designing and deploying network solutions that meet the organization's objectives. Analyze network performance and suggest improvements to increase efficiency and security. Create and maintain network diagrams, configurations, and standard operating procedures. Security & Compliance: Ensure the network infrastructure adheres to security standards and internal policies. Conduct regular reviews of firewall and switch configurations to ensure compliance with best practices. Work closely with cybersecurity teams to handle incident responses and manage vulnerabilities. Support & Troubleshooting: Provide Level 2 and Level 3 support for network-related issues. Address and resolve service tickets for firewalls and switches. Perform root cause analysis on critical issues and implement lasting solutions. Experience: Minimum of 3 years of hands-on experience with Fortinet firewalls (FortiGate) and active network switches. In-depth understanding of network protocols (TCP/IP, BGP, OSPF, VLANs, etc.). Preferred Certifications: Fortinet NSE (Network Security Expert) Certification. Cisco CCNA/CCNP or equivalent. Technical Skills: Skilled in configuring FortiManager and FortiAnalyzer. Expertise in troubleshooting LAN/WAN networks. Familiarity with routing protocols, VPNs, and NAT configurations. Experience with network monitoring tools like SolarWinds, PRTG, or similar. Soft Skills: Strong analytical and problem-solving skills. Good communication and documentation abilities. Ability to work both independently and within a team under tight deadlines. HR Contact: 7845764900 / 7708110473 Job Type: Full-time Pay: ₹40,000.00 - ₹45,000.00 per month Schedule: Day shift Fixed shift Work Location: In person Job Type: Full-time Pay: ₹35,000.00 - ₹47,000.00 per month Benefits: Leave encashment Schedule: Day shift Work Location: In person

Job description Preferably Female Candidates only: 1.Actively sourcing new sales opportunities through cold-calling and emailing 2. Promote the company's services. 3. Arranging business development meetings with prospective clients 4. Attending conferences, meetings, and industry events. 5. Provide support to Sales and marketing team 6. Documentation Preparing Quotations in Software 7. Generating Proforma Invoice 8.Following up with clients for advance & outstanding payments 9.Checking Purchase orders 10. Payments Follow ups Required Skills: 1.Good Communication skills 2.Customer coordination and Sales coordination 3.Good excel knowledge HR Contact: 7708110473 / 7845764900 Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Schedule: Day shift Fixed shift Ability to commute/relocate: Gandhipuram, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person Job Type: Full-time Pay: ₹16,000.00 - ₹22,000.00 per month Benefits: Health insurance Leave encashment Schedule: Day shift Work Location: In person

Job Title: Network and Surveillance Project Engineer Location: Coimbatore Department: IT / Security Systems Employment Type: Full Time Job Summary: We are looking for a skilled Network and Surveillance Project Engineer to lead the planning, design, implementation, and support of both network infrastructure and surveillance (CCTV/IP camera) systems. The ideal candidate will have strong experience in enterprise networking as well as electronic security systems and will ensure reliable and secure connectivity across all projects. Key Responsibilities: Project Planning & Execution: Plan, design, and execute end-to-end network and surveillance projects. Coordinate with vendors, contractors, and internal stakeholders to deliver solutions on time and within budget. Conduct site surveys for new surveillance and network deployments. Prepare project documentation including technical drawings, scope of work (SOW), and BOQs. Network Engineering: Install, configure, and troubleshoot switches, routers, firewalls, wireless access points, and structured cabling. Ensure high availability and redundancy in network infrastructure. Monitor and optimize network performance and security. Surveillance Systems: Deploy and maintain IP-based CCTV systems, NVRs, VMS, and video analytics tools. Integrate surveillance systems with access control and alarm systems where applicable. Ensure surveillance systems meet local compliance and data retention requirements. Support & Maintenance: Provide Level 2/3 technical support for network and surveillance-related issues. Perform preventive maintenance and firmware/software upgrades for network and CCTV equipment. Create and maintain system documentation, network diagrams, and user manuals. Required Qualifications: Bachelor's degree in Computer Science, Electronics, IT, or a related field. 3–5 years of experience in network infrastructure and surveillance system projects. Experience with network equipment (e.g., Cisco, Aruba) and CCTV systems Strong understanding of IP addressing, VLANs, routing, VPN, and network security. Familiarity with VMS platforms such as Milestone, Genetec, or similar. Proficient in using AutoCAD/Visio for technical documentation is a plus. Certifications (Preferred): CCNA/CCNP or equivalent networking certifications. CCTV/Surveillance system training or certifications from recognized vendors. Soft Skills: Strong project management and multitasking abilities. Excellent communication and client-handling skills. Ability to work independently and collaboratively under tight deadlines. Strong attention to detail and documentation practices. Let me know if you’d like a customized version based on a specific industry, experience level (junior/senior), or regional compliance needs (e.g., GDPR, NDAA). Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Leave encashment Schedule: Day shift Work Location: In person

Personal Assistant to MD & MIS Coordinator Reporting To : Managing Director Work Type : Full-time | On-site Job Summary We are seeking a proactive, detail-oriented, and tech-savvy individual to support the Managing Director (MD) as a Personal Assistant , manage company-wide MIS reports , and handle mobile buy-back program operations . This is a unique, hybrid role combining executive support, data analytics, and operational coordination. Key Responsibilities 1. Personal Assistant to MD Manage MD’s calendar, schedule meetings, and handle travel arrangements. Coordinate communication on behalf of the MD with internal and external stakeholders. Prepare reports, presentations, and minutes of meetings. Maintain confidentiality and prioritize tasks efficiently. 2. MIS Coordinator (Data Analyst) Collect, compile, and analyze operational, sales, and service data. Create dashboards and regular reports for management reviews. Work with cross-functional teams to gather and validate data inputs. Suggest data-driven improvements for business processes. 3. Buy Back (Mobile) Management Manage the end-to-end process of mobile device buy-back (customer coordination, inventory tracking, partner liaison). Ensure accurate data entry and documentation for all transactions. Monitor device condition, value assessment, and pricing benchmarks. Coordinate with the Sales and Service teams for timely processing and reporting. Requirements Education : Graduate in any discipline with Data Analytics preferred. Experience : 2–5 years in a similar role (Executive Assistant, MIS/Data Analysis, or Buy Back Operations). Technical Skills : MS Excel (advanced level) PowerPoint & Report Making Data Visualization Tools (e.g., Power BI/Tableau) – added advantage ERP or CRM systems knowledge – desirable Key Competencies Excellent communication & interpersonal skills Analytical thinking and attention to detail Strong organizational and multitasking ability Trustworthy and discreet with confidential information Ability to work independently and under pressure Preferred Traits Fast learner and proactive decision-maker Strong follow-up and coordination ability Flexible to handle different types of responsibilities Willingness to travel locally if required Compensation As per industry standards and based on experience. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Schedule: Day shift Work Location: In person

Job description Key Responsibilities: Customer Interaction: Receive and log service requests via phone, email, or ticketing system. Understand customer issues and assign cases with appropriate priority. Keep customers informed about the status of their service requests. Coordination: Assign calls to field/service engineers based on location, expertise, and availability. Follow up with engineers to ensure timely call closure. Schedule preventive maintenance and warranty service visits. Manage escalations and ensure SLA (Service Level Agreement) compliance. Documentation & Reporting: Maintain accurate service logs and update CRM or ticketing systems regularly. Track open, pending, and closed calls. Prepare weekly/monthly reports on service metrics, engineer performance, and customer satisfaction. Vendor & Warranty Handling: Coordinate with OEMs or vendors for warranty part replacements. Maintain records of warranty calls and AMC (Annual Maintenance Contract) obligations. Required Skills & Qualifications: Bachelor's degree in any discipline (preferred: IT/Commerce/Management). 1–3 years of experience in a service coordination, dispatch, or customer support role. Familiarity with IT hardware and basic troubleshooting concepts is a plus. Strong communication skills (English / Tamil). Ability to multitask, prioritize, and stay calm under pressure. Experience with ticketing tools, CRM, Excel/Google Sheets. Job Type: Full-time Benefits: Leave encashment Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Leave encashment Schedule: Day shift Work Location: In person Speak with the employer +91 7708110473

Job description Key Responsibilities: Customer Interaction: Receive and log service requests via phone, email, or ticketing system. Understand customer issues and assign cases with appropriate priority. Keep customers informed about the status of their service requests. Coordination: Assign calls to field/service engineers based on location, expertise, and availability. Follow up with engineers to ensure timely call closure. Schedule preventive maintenance and warranty service visits. Manage escalations and ensure SLA (Service Level Agreement) compliance. Documentation & Reporting: Maintain accurate service logs and update CRM or ticketing systems regularly. Track open, pending, and closed calls. Prepare weekly/monthly reports on service metrics, engineer performance, and customer satisfaction. Vendor & Warranty Handling: Coordinate with OEMs or vendors for warranty part replacements. Maintain records of warranty calls and AMC (Annual Maintenance Contract) obligations. Required Skills & Qualifications: Bachelor's degree in any discipline (preferred: IT/Commerce/Management). 1–3 years of experience in a service coordination, dispatch, or customer support role. Familiarity with IT hardware and basic troubleshooting concepts is a plus. Strong communication skills (English / Tamil). Ability to multitask, prioritize, and stay calm under pressure. Experience with ticketing tools, CRM, Excel/Google Sheets. Job Type: Full-time Benefits: Leave encashment Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Leave encashment Schedule: Day shift Work Location: In person Speak with the employer +91 7708110473

Job description We are seeking a skilled and experienced CCTV Engineer to install, maintain, and troubleshoot CCTV systems for our clients. The ideal candidate should have hands-on experience with surveillance equipment, networking, and system configuration. Key Responsibilities: Install, configure, and maintain CCTV systems including cameras, DVRs/NVRs, monitors, and related equipment. Conduct site surveys and provide technical recommendations for security system setup. Perform system diagnostics, repairs, and upgrades as required. Ensure proper cabling and power supply setup for all devices. Monitor system performance and conduct regular preventive maintenance. Troubleshoot and resolve hardware and software issues promptly. Coordinate with clients for requirements gathering and training on system usage. Maintain documentation related to installation, configurations, and service reports. Requirements: Diploma or ITI in Electronics, Electrical, or a related field. 2+ years of experience in CCTV installation and support. Strong knowledge of analog and IP-based CCTV systems. Familiarity with networking concepts (IP addressing, routers, switches). Ability to read wiring diagrams and technical manuals. Good communication and problem-solving skills. Willingness to travel to client sites. Benefits: Leave encashment Work Location: In person Job Type: Full-time Pay: ₹16,000.00 - ₹21,000.00 per month Benefits: Leave encashment Work Location: In person

Job description We are seeking a skilled and experienced CCTV Engineer to install, maintain, and troubleshoot CCTV systems for our clients. The ideal candidate should have hands-on experience with surveillance equipment, networking, and system configuration. Key Responsibilities: Install, configure, and maintain CCTV systems including cameras, DVRs/NVRs, monitors, and related equipment. Conduct site surveys and provide technical recommendations for security system setup. Perform system diagnostics, repairs, and upgrades as required. Ensure proper cabling and power supply setup for all devices. Monitor system performance and conduct regular preventive maintenance. Troubleshoot and resolve hardware and software issues promptly. Coordinate with clients for requirements gathering and training on system usage. Maintain documentation related to installation, configurations, and service reports. Requirements: Diploma or ITI in Electronics, Electrical, or a related field. 2+ years of experience in CCTV installation and support. Strong knowledge of analog and IP-based CCTV systems. Familiarity with networking concepts (IP addressing, routers, switches). Ability to read wiring diagrams and technical manuals. Good communication and problem-solving skills. Willingness to travel to client sites. Benefits: Leave encashment Work Location: In person Job Type: Full-time Pay: ₹16,000.00 - ₹21,000.00 per month Benefits: Leave encashment Work Location: In person