Operations Manager

Position Summary & Background

The Operations Manager will oversee all aspects of production, packaging, maintenance, and quality assurance within our coffee factory. This role requires a dynamic leader with a strong background in food manufacturing, automation, and team management. The Operations Manager will ensure efficient operations, compliance with food safety standards, and continuous improvement across all departments, with a focus on maximizing productivity and maintaining the highest quality standards. The role requires expertise in managing production lines and Packaging Machines equipped with Buhler, ICA, and Neuhaus Neotec machinery, driving continuous improvement, and meeting production targets.

Essential Duties & Responsibilities

• Lead and manage daily operations across production, packaging, maintenance, and quality assurance teams.
• Oversee the performance and maintenance of automated production and packaging lines, including Buhler, ICA, and Neuhaus Neotec machinery.
• Ensure compliance with food safety and quality standards (e.g., HACCP, ISO 22000) throughout the facility.
• Develop and implement operational strategies to optimize efficiency, reduce costs, and improve product quality.
• Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Collaborate with engineering, automation, and E&I teams to resolve technical issues and support preventive maintenance programs.
• Monitor key performance indicators (KPIs) and prepare regular reports for senior management.
• Foster a culture of safety, teamwork, and accountability among staff.
• Manage budgets, inventory, and resource allocation to meet production targets.
• Support staff training and development, particularly in food safety, equipment operation, and process optimization.

Required Skills and Qualifications

• Bachelor’s degree in engineering (Industrial, Mechanical, Electrical, or Food Engineering), Food Science, Industrial Management, or a related field.
• Proven leadership and team management abilities in a food or beverage manufacturing environment.
• Strong knowledge of automated production and packaging systems.
• Excellent problem-solving, organizational, and communication skills.
• Ability to analyze operational data and implement process improvements.
• Commitment to safety, quality, and regulatory compliance.
• Proficiency in ERP systems and Microsoft Office applications.
• Fluent in English.

Preferred Qualifications

• Experience in coffee processing or similar food industry operations.
• Hands-on experience with Buhler, ICA, and Neuhaus Neotec machinery.
• Strong understanding of food safety and quality standards (HACCP, ISO 22000).
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
• Experience working with automation, electrical, and instrumentation teams.