Operations Intern

Job Description

Job Title: Operations Intern (Noida – Sector 2) Location: On-site | 6 Days a Week | Internship Duration: 6 Months About MyOperator MyOperator is a leading cloud communication platform in India, enabling businesses to manage customer interactions with advanced cloud telephony. Our solutions help organizations enhance their sales and support workflows while eliminating the limitations of traditional communication systems. Role Overview We are looking for a resourceful and motivated Operations Intern to join our core team. This role is ideal for someone who wants to gain practical exposure in backend operations, telecom support, and cross-functional coordination within a fast-paced SaaS environment. You will be instrumental in supporting our ongoing projects, managing vendor relationships, and maintaining operational workflows. Key Responsibilities Coordinate telecom-related resources and support vendor communication and follow-ups. Monitor infrastructure and operational systems; assist in compiling technical performance data. Maintain and update records related to vendors, onboarding processes, and compliance checklists. Provide support in resolving routine technical queries and maintain accurate documentation. Track and analyze support tickets to identify common issues and trends. Assist in creating and updating SOPs to improve internal workflows. Collaborate with team leads to maintain dashboards and monitor operational KPIs. Help prepare periodic reports and insights for operational planning and leadership reviews. Preferred Skills Keen interest in telecom systems, backend operations, or cloud-based technologies. Strong organizational abilities and a meticulous approach to task execution. Familiarity with Excel, PowerPoint, and productivity/reporting tools. Hands-on experience with Google Workspace, ticketing platforms, or dashboards is a plus. Fast learner with a proactive mindset and ability to multitask effectively. Eligibility & Requirements Education: Graduate candidates preferred. Strong interpersonal and communication skills. Must be available for on-site work from our Noida Sector-2 office. Flexible to work on a 6-day schedule and occasional weekend shifts, if necessary. What You’ll Gain Internship Certificate upon successful completion. Exposure to telecom operations, SaaS workflows, and vendor management. A chance to contribute to real-time projects with mentorship and learning. Reimbursements for laptop and mobile expenses during the internship. Pathway to potential full-time opportunities based on performance. Skills:- Operations, MS-PowerPoint, Process improvement, Project coordination, Documentation, Vendor Management, Analytical Skills, Problem solving, Time management and Attention to detail Show more Show less