About Us: Luma fertility is a next-generation fertility company founded by a second-time entrepreneur and backed by marquee VC funds. Our mission is to revolutionize the fertility space with a customer-centric and tech-enabled approach. We aim to create a gold-standard IVF experience with in-house doctors, best success rates, and advanced protocols. Our services include egg freezing and IVF, with a vision to deliver IVF 2.0 in India through best-in-class customer experience. Job Description: As a content and community manager, you will create compelling content across multiple channels, foster a supportive online and offline community, and ensure that Luma Fertility is seen as a trusted resource in the fertility space. We seek a creative Content and Community Manager with 2-4 years of experience to build and nurture our online community, create engaging content, and enhance our brand presence. Key Responsibilities: Develop and edit content for blogs, social media, websites, and newsletters. Manage and grow our online community, fostering interactions and responding to comments. Plan and schedule social media posts, ensuring brand consistency. Execute content marketing campaigns to drive engagement. Implement SEO best practices to improve search engine rankings. Monitor and report on content performance, optimizing strategies. Engage with influencers and partners to expand reach. Requirements: 2+ years of experience in content creation, social media management, or community management. Strong writing and storytelling skills with a portfolio of work that demonstrates creativity and clarity. Empathy-driven communication skills and the ability to connect with diverse audiences. Proven experience managing social media platforms (e.g., Instagram, Facebook, LinkedIn, etc.) and engagement tools. Basic graphic design and video editing skills (e.g., Canva, Adobe Suite) are a plus. Knowledge of SEO, Google Analytics, and content performance metrics. Passion for women’s health, wellness, and fertility. What We Offer: Opportunity to shape the future of health tech and make a significant impact. - Collaborative and supportive work environment that encourages innovation and growth. Competitive salary Professional development opportunities and career advancement prospects. Show more Show less

About Us: Luma fertility is a next-generation fertility company founded by a second-time entrepreneur and backed by marquee VC funds. Our mission is to revolutionize the fertility space with a customer-centric and tech-enabled approach. We aim to create a gold-standard IVF experience with in-house doctors, best success rates, and advanced protocols. Our services include egg freezing and IVF, with a vision to deliver IVF 2.0 in India through a best-in-class customer experience. Job Role : We are looking for a detail-oriented and proactive Admin Operations Executive to oversee and manage all administrative functions at our clinic. This role is critical to ensuring smooth day-to-day operations and supporting both clinical and non-clinical teams with timely, efficient backend support. Key Responsibilities: Oversee all front desk and back-office administration Ensure smooth coordination between departments (clinical, care, pharmacy, finance) Manage vendor relationships and facility needs (supplies, maintenance, inventory) Maintain and update internal documentation, records, and databases Monitor clinic schedules, room allocations, and appointments for optimal flow Assist with basic HR coordination – attendance, joining formalities, etc. Ensure adherence to hygiene, safety, biomedical waste, and clinic audit protocols. Support billing, invoicing, and daily cash handling processes. Help coordinate logistics for patient care, meetings, and events. Serve as the point of contact for administrative escalations. Provide operational support during audits, inspections, and other assessments. Supervise physical security protocols (CCTV, entry/exit logs, night shift security staff coordination). Oversee IT server infrastructure (in coordination with tech vendor or team), internet uptime, and access to digital systems for staff. Ensure upkeep and readiness of consultation rooms, procedure rooms, OT, labs, and waiting areas. Oversee clinic maintenance including repairs, equipment servicing, and vendor coordination. Qualifications : Minimum 2 years of experience in an IVF/healthcare clinic is required. Strong leadership and organizational skills. Basic familiarity with healthcare protocols and patient confidentiality. Excellent communication and problem-solving skills. Comfort with using productivity tools (Excel, Word, Google Workspace). Passion for making a positive impact in the women’s health space is a plus. Experience in a startup or high-growth environment is a plus. Show more Show less

About Us: Luma fertility is a next-generation fertility company founded by a second-time entrepreneur and backed by marquee VC funds. Our mission is to revolutionize the fertility space with a customer-centric and tech-enabled approach. We aim to create a gold-standard IVF experience with in-house doctors, best success rates, and advanced protocols. Our services include egg freezing and IVF, with a vision to deliver IVF 2.0 in India through best-in-class customer experience. Role : As a Receptionist at Luma Fertility, you will be the first point of contact for our patients, providing excellent customer service and administrative support. You will handle appointment scheduling, manage patient inquiries, and assist in creating a welcoming clinic environment. Key Responsibilities Greet and assist patients with warmth and professionalism. Manage front desk operations, including answering calls, and emails, and handling inquiries. Schedule and confirm patient appointments, coordinating with doctors and staff. Maintain patient records and ensure confidentiality. Assist with billing, payments, and insurance-related queries. Ensure the reception area is tidy, organized, and welcoming. Coordinate with the clinical and administrative teams to ensure smooth workflow. Provide basic information about clinic services and policies to patients. Handle any patient concerns with empathy and escalate issues when necessary. Qualifications Prior experience in a receptionist, front desk, or customer service role (preferably in a healthcare or fertility clinic). Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in scheduling software, MS Office (Word, Excel, Outlook). Ability to maintain confidentiality and handle sensitive patient information. A warm and compassionate demeanor to support patients during their journey. Passion for making a positive impact in the women’s health space is a plus. Experience in a startup or high-growth environment is a plus. Show more Show less

Company Description Luma Fertility is a next-generation fertility company founded by a second-time entrepreneur and backed by marquee VC funds. Our mission is to revolutionize the fertility space with a customer-centric and tech-enabled approach. We aim to create a gold-standard IVF experience with in-house doctors, the best success rates, and advanced protocols. Our services include egg freezing and IVF, with a vision to deliver IVF 2.0 in India through best-in-class customer experience. Role Description The Patient Care Coordinator will be the primary point of contact for patients at our IVF clinic, guiding them through the complexities of fertility treatments to ensure a seamless and positive experience. This role is essential for building strong relationships with patients, providing education, and coordinating care among various specialists. The Care Coordinator will focus on creating a smooth, calm, and empowering experience for all patients. We seek a compassionate and empathetic candidate with prior healthcare experience, particularly in patient-facing roles, to excel in this position. Qualifications A degree in BHMS, BAMS, or BDS is necessary. An MBA in Healthcare would be preferred Previous experience of 3 years or more in a patient-facing role, preferably in healthcare or fertility services. Strong communication and interpersonal skills, with the ability to build rapport and trust with patients. Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively. Compassionate and empathetic nature, with a passion for women's health. Proficiency in electronic health record (EHR) systems and Microsoft Office Suite. Key Responsibilities: Patient Liaison: Serve as the main point of contact for patients, addressing inquiries, providing support, and ensuring a compassionate experience throughout their treatment journey. Coordinate & Organize: Generate journey maps and calendars based on treatment plans. Facilitate, track and document the completion of tests and diagnostic procedures Education & Guidance: Educate patients about IVF processes, treatment options, and any associated procedures; provide resources and information to empower patients in making informed decisions. Care Coordination: Collaborate with medical staff, specialists, and support services to coordinate appointments, tests, and treatments, ensuring a smooth workflow and timely patient care. Emotional Support: Offer empathetic support to patients and their families, acknowledging the emotional aspects of fertility treatment and providing referrals to counseling or support groups as needed. Follow-up: Regularly check in with patients to monitor their progress, address concerns, and keep them informed of upcoming steps in their treatment plans. Feedback & Improvement: Gather patient feedback to identify areas for improvement in the patient experience and contribute to the development of clinic policies and procedures. Administrative Duties: Maintain accurate records of patient interactions, schedule appointments, and assist with insurance verification and billing inquiries. Benefits: Competitive Salary and comprehensive benefits package. Opportunity to shape the future of healthtech and make a significant impact. Collaborative and supportive work environment that encourages innovation and growth. Professional development opportunities and career advancement prospects. Show more Show less

Company Description Luma fertility is a next-generation fertility company founded by a second-time entrepreneur and backed by marquee VC funds. Our mission is to revolutionize the fertility space with a customer-centric and tech-enabled approach. We aim to create a gold-standard IVF experience with in-house doctors, best success rates, and advanced protocols. Our services include egg freezing and IVF, with a vision to deliver IVF 2.0 in India through best-in-class customer experience. Role Description The Patient Care Coordinator will be the primary point of contact for patients at our IVF clinic, guiding them through the complexities of fertility treatments to ensure a seamless and positive experience. This role is essential for building strong relationships with patients, providing education, and coordinating care among various specialists. The Care Coordinator will focus on creating a smooth, calm, and empowering experience for all patients. We seek a compassionate and empathetic candidate with prior healthcare experience, particularly in patient-facing roles, to excel in this position. Qualifications A degree in BHMS, BAMS, or BDS is necessary. An MBA in Healthcare would be preferred Previous experience of 3 years or more in a patient-facing role, preferably in healthcare or fertility services. Strong communication and interpersonal skills, with the ability to build rapport and trust with patients. Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively. Compassionate and empathetic nature, with a passion for women's health. Proficiency in electronic health record (EHR) systems and Microsoft Office Suite. Key Responsibilities: Patient Liaison: Serve as the main point of contact for patients, addressing inquiries, providing support, and ensuring a compassionate experience throughout their treatment journey. Coordinate & Organize: Generate journey maps and calendars based on treatment plans. Facilitate, track and document the completion of tests and diagnostic procedures Education & Guidance: Educate patients about IVF processes, treatment options, and any associated procedures; provide resources and information to empower patients in making informed decisions. Care Coordination: Collaborate with medical staff, specialists, and support services to coordinate appointments, tests, and treatments, ensuring a smooth workflow and timely patient care. Emotional Support: Offer empathetic support to patients and their families, acknowledging the emotional aspects of fertility treatment and providing referrals to counseling or support groups as needed. Follow-up: Regularly check in with patients to monitor their progress, address concerns, and keep them informed of upcoming steps in their treatment plans. Feedback & Improvement: Gather patient feedback to identify areas for improvement in the patient experience and contribute to the development of clinic policies and procedures. Administrative Duties: Maintain accurate records of patient interactions, schedule appointments, and assist with insurance verification and billing inquiries. Benefits: Competitive Salary and comprehensive benefits package. Opportunity to shape the future of healthtech and make a significant impact. Collaborative and supportive work environment that encourages innovation and growth. Professional development opportunities and career advancement prospects.

About Us: Luma fertility is a next-generation fertility company founded by a second-time entrepreneur and backed by marquee VC funds. Our mission is to revolutionize the fertility space with a customer-centric and tech-enabled approach. We aim to create a gold-standard IVF experience with in-house doctors, best success rates, and advanced protocols. Our services include egg freezing and IVF, with a vision to deliver IVF 2.0 in India through a best-in-class customer experience. Job Role: We are seeking a detail-oriented and dependable Accounts Executive to oversee day-to-day financial transactions, maintain accurate records, and support our clinic's overall accounting operations. The ideal candidate should be well-versed in Tally and Microsoft Excel. Roles & Responsibilities: Maintain accurate records of all financial transactions, including payments, receipts, purchases, and expenses Handle day-to-day accounting tasks such as billing, invoicing, petty cash management, and bank reconciliation Monitor outstanding dues and follow up on patient payments or third-party claims Ensure timely vendor payments and maintain vendor ledger Assist in preparing monthly, quarterly, and annual financial reports Work with external auditors and consultants when required Maintain compliance with applicable financial regulations, tax requirements, and internal policies Coordinate with front desk, admin, and operations teams to align financial data Maintain and update Tally or any other accounting software used by the clinic Requirements : Minimum 2–3 years of experience in accounting Proficient in Tally – voucher entry, GST, invoicing, reconciliation Strong working knowledge of Excel – formulas, reports, and data entry Ability to handle day-to-day accounting independently Basic understanding of GST & TDS preferred Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Day shift Application Question(s): How many years of experience do you have with using Tally? How proficient are you with Microsoft Excel? Work Location: In person

About Us: Luma fertility is a next-generation fertility company founded by a second-time entrepreneur and backed by marquee VC funds. Our mission is to revolutionize the fertility space with a customer-centric and tech-enabled approach. We aim to create a gold-standard IVF experience with in-house doctors, best success rates, and advanced protocols. Our services include egg freezing and IVF, with a vision to deliver IVF 2.0 in India through best-in-class customer experience. Role : We are looking for a detail-oriented and dependable Executive Accountant to manage day-to-day financial transactions, maintain accurate records, and support overall accounting operations at our clinic. This role is crucial in ensuring transparency, compliance, and financial discipline. Key Responsibilities: Maintain accurate records of all financial transactions, including payments, receipts, purchases, and expenses Handle day-to-day accounting tasks such as billing, invoicing, petty cash management, and bank reconciliation Monitor outstanding dues and follow up on patient payments or third-party claims Ensure timely vendor payments and maintain vendor ledger Assist in preparing monthly, quarterly, and annual financial reports Work with external auditors and consultants when required Maintain compliance with applicable financial regulations, tax requirements, and internal policies Coordinate with front desk, admin, and operations teams to align financial data Maintain and update Tally or any other accounting software used by the clinic Requirements: Bachelor's degree in Accounting, Commerce, or Finance 1–3 years of experience in an accounting or finance role (healthcare sector experience is a plus) Proficiency in Tally, MS Excel , and basic accounting tools Strong understanding of accounting principles and financial regulations Good communication and coordination skills Passion for making a positive impact in the women’s health space is a plus Experience in a startup or high-growth environment is a plus