Admin Operations Executive

As an Admin Operations Executive at Luma Fertility, you will play a vital role in overseeing and managing all administrative functions at our clinic. Your attention to detail and proactive approach will be crucial in ensuring the smooth day-to-day operations and providing timely support to both clinical and non-clinical teams. Your key responsibilities will include overseeing front desk and back-office administration, coordinating between various departments, managing vendor relationships and facility needs, maintaining internal documentation and databases, monitoring clinic schedules and appointments, assisting with basic HR coordination, ensuring adherence to safety and clinic audit protocols, supporting billing and invoicing processes, coordinating logistics for patient care and events, and serving as the point of contact for administrative escalations. Additionally, you will be responsible for providing operational support during audits, inspections, and assessments, supervising physical security protocols, overseeing IT server infrastructure and digital systems access, ensuring readiness of consultation rooms, OT, labs, and waiting areas, and coordinating clinic maintenance and repairs. To qualify for this role, you should have a minimum of 2 years of experience in an IVF/healthcare clinic, strong leadership and organizational skills, basic familiarity with healthcare protocols and patient confidentiality, excellent communication and problem-solving abilities, proficiency in productivity tools like Excel, Word, and Google Workspace, and a passion for positively impacting women's health. Experience in a startup or high-growth environment would be a plus. If you are seeking an opportunity to contribute to the revolutionizing of the fertility space with a customer-centric approach and advanced protocols, and possess the required qualifications and skills, we encourage you to apply for the Admin Operations Executive position at Luma Fertility.,