Operations Executive

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Type:

Experience:

About the Role

The Operations Executive will act as the backbone of day-to-day operations across Protecte Academy, Managed Services, and Consulting verticals. This role demands a sharp, detail-oriented executor who is obsessed with processes, deadlines, coordination, and smooth delivery.

Key Responsibilities

Training & Academy Operations

• Coordinate end-to-end execution of training programs
• Manage scheduling, instructor coordination, Zoom setup, LMS uploads, attendance, quizzes, and feedback.
• Handle student communication, onboarding, certificates, and backend LMS tasks.
• Maintain batch trackers, reports, and post-training documentation.

Client & Vendor Coordination

• Liaise with clients for B2B, B2C, B2G training logistics.
• Coordinate with instructors, consultants, vendors, and internal teams.
• Support proposal creation, documentation, and delivery schedules.

Process & Documentation

• Maintain SOPs, trackers, data sheets, and project documentation.
• Draft and update contracts, NDAs, invoices, attendance sheets, and HR files.
• Ensure compliance for audits, certifications, and internal reviews.

Admin & Day-to-Day Ops

• Oversee office operations: inventory, IT support follow-ups, procurement, logistics.
• Assist HR with onboarding, offer letters, attendance, leave records.
• Coordinate cross-department initiatives and track deadlines.

Financial Support

• Assist in budgeting, expense management, payouts, and reimbursement processes.
• Maintain basic financial records and vendor payment trackers.
  

What We’re Looking For

• 0–2 years experience in operations/executive/admin roles.
• Excellent communication (English + Hindi).
• Strong Excel/Google Sheets skills (formulas, VLOOKUP, pivot tables).
• High attention to detail, organized, and proactive.
• Can handle pressure, deadlines, and multi-tasking in a fast-paced environment.
• Comfortable coordinating with senior stakeholders (CXOs, army veterans, enterprise clients).

• Bonus

  : Experience in an EdTech, training, consulting, or cybersecurity company.

Why Join Protecte

• Work directly with leadership and build operations in a high-growth cybersecurity ecosystem.
• Accelerated learning curve + real responsibilities from Day 1.
• Exposure to training, consulting, managed services, compliance, finance, and product teams.
• Young, dynamic, energetic culture.