Summary
The Operational Insights Analyst is a critical support role within the Demand Management team, contributing to the delivery of high-quality data solutions, dashboards, & insights for Novartis’ tactical planning & execution platform. This role will assist in the collection of business requirements, dashboard development, report automation, and stakeholder follow-through while ensuring alignment with data governance & processes and business goals. The analyst is expected to work collaboratively with cross-functional teams within the Integrated Marketing Organization to identify challenges and opportunities and deliver actionable insights that empower decision-making for Novartis. This role is ideal for a detail-oriented individual with strong analytical skills and technical expertise in data visualization tools such as Power BI.
About The Role
Key Responsibilities:
- In coordination w/ Operational Insights/Prioritization Lead, support the translation of business requirements into actionable data solutions, including user-centric Power BI dashboards and reports.
- Assist in the creation and maintenance of Power BI dashboards and adhoc reports/insights requests ensuring quality, accuracy, and alignment with Novartis business objectives.
- Collaborate with internal and external stakeholders to identify challenges and opportunities, including dashboard visualization developments, enhancements and reporting automation
- Deliver timely monthly reports (manual or automated via Power BI) for internal key stakeholder groups
- Execute ad-hoc data requests based on stakeholder needs, using tactical planning platform data inputs, contributing actionable insights to inform decision-making
- Coordinate and help facilitate onboarding for users of the tactical planning platform to Power BI Dashboards, reports, etc., ensuring smooth adoption and system utilization.
- Manage dashboard & visualization(s) permissions-based user access for active users within tactical planning platform
- Maintain data integrity across all active/established Power BI dashboards & reports
Qualifications
- Bachelor's degree or higher in Computer Science, Data Analytics, or a related field.
- 5-7+ years experience supporting data & insights
- Proven experience working with data visualization and reporting tools, including Power BI, Qlik Sense, and similar platforms.
- Demonstrated ability to translate complex business requirements into actionable technical solutions
- Experience in designing data solutions and dashboards aligned to strategic objectives.
- Excellent analytical, problem-solving, negotiation and interpersonal skills.
- Exceptional analytical and problem-solving skills to resolve data-related challenges.
- Proven track record of collaboration with cross-functional teams, particularly experience w/ Technology & Product teams
- Knowledge of pharma marketing creative & strategic deliverables, and SOW/scoping process considered a strong plus
Commitment To Diversity And Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Accessibility And Accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Why Novartis:
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network:
Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards:
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
